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    METRO light rail

    3.6 (178 reviews)
    Closed 9:00 am - 5:00 pm

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    On my way to work!
    Michael F.

    I don't understand why so many people whine about the light rail having bums etc. You people need to get off your high horse! There are homeless people everywhere. Be grateful we have a rail system in Phoenix. It's better than the ones I've seen in other cities. (I've seen rats in Philadelphia and trash in New York) I like the one in Phoenix. I take it all the time to work and it sure beats the traffic. I think it's a nicely designed rail transport that is equipped with bike racks. If it weren't for the ligh rail, it would have cost me $30 bucks for a taxi to go to the airport. Thank you Metro Light Rail!

    Lindsey T.

    Chronicles of Gnar-Gnar: The characters from The Chronicles of Narnia ride around on the Phoenix Light Rail and try to score meth or spice. But, to be fair-- the METRO light rail gets two and 1/2 stars for existing. Day-to-day experiences range from terrifying to not that bad.

    Tyler L.

    Fast, cheap and convenient public transportation around the Phoenix area. There is a stop for the airport and we took the light rail both upon our arrival and return. It passes through all of the main streets and main attractions of Phoenix, Tempe, Mesa and more. I did see a few strange (mainly drunk) characters, but I am from NYC and used to such things.

    at the airport stop
    James S.

    I read very negative reviews of this system from 2009 to 2011, but suddenly they all got positive. I wonder what Yelp is doing with the reviews... or did the light rail suddenly 'get better' all on its own. Here's an honest, sober review from someone with a lot of experience taking public transport all over the world. Light rail, like most public transportation in America, is a waste of time and money and provides 'services' only to the homeless. I've ridden light rail/trams and metros throughout the world, from Poland to Tokyo to the NYC subway to other cities in America, like San Jose, San Diego, and Seattle. A stop near the airport is actually pretty convenient (although there's no reason it couldn't stop AT the airport instead of near it). So you can get to Chase field pretty cheaply and quickly from the airport, as I did to catch the DBacks. The ride was smooth, although through a very ghetto part of town. However, what really ruins it are the large amount of vagrants who are actually quite menacing. Phoenix has a lot more homeless than I thought it would and the light rail is their mobile air conditioning shelter. There are rarely inspectors as far as I can see... this system really makes it worse. I would be afraid and ashamed to take my wife and children on this thing. Thank god for Uber.

    Amy Michelle Mosier M.

    I only wish I could travel to the East Coast. I'm a Phoenix native. So I can't compare this to NY. However, I've taken the bus and I can honestly say the buses suck balls. I prefer the light rail because the clientele is a step up from the bus's. Once I treated my husband to a ride downtown so we could eat and a really stinky person boarded and thankfully got off after a long 10 minutes. PROS: Affordable, clean, safe, efficient, free parking at the Park and Rides. Sweeps by attractions in Tempe and downtown Phoenix. If you flew into PHX and stayed downtown, you wouldn't need to rent a car. CONS: It should have been built above the street. Cars and people sometimes get hit. Needs to extend through downtown Mesa, then turn south to Chandler Mall. On the other side needs to extend over to the Cardinals Stadium. Hours need to be extended to cut down on drunk driving and for people who work graveyard.

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    12 years ago

    Overall, the light rail is a decent way to travel through Phoenix. It tends to get crowded throughout the day.

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    14 years ago

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    15 years ago

    took the train to the shuttle bus to the airport. no fuss no muss (no bags!!!) worked like a charm

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    Page 5 of 5

    Ask the Community - METRO light rail

    Review Highlights - METRO light rail

    It's one simple line that connects downtown Phoenix, the airport, right through downtown Tempe and Mesa.

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    Valley Metro

    Valley Metro

    1.9(175 reviews)
    0.0 mi

    Dangerous Negligence Disguised as a Service I have used and…read morereviewed plenty of services, but what happened to my roommate demands to be documented publicly. She got off her shift at 9 PM and waited for her scheduled pickup until midnight. Three hours. Alone. At night. Her phone had died, and apparently that was enough justification for this company to simply abandon her. No attempt to follow through, no contingency, nothing. A transport service that cancels a ride because they couldn't reach the client instead of just showing up to the scheduled location at the scheduled time is not a transport service. It's a liability. She was stranded and unreachable until a manager happened to notice her still there and let her charge her phone so she could get an Uber home. A stranger's kindness did this company's job for them. A woman alone outside late at night is vulnerable. That is not a dramatic statement. That is reality. The fact that this company's response to a minor obstacle was to leave a client stranded for three hours rather than simply show up speaks to a fundamental disregard for customer safety. Consider this a formal warning: if anything like this happens again, we will be pursuing every legal avenue available to us. A transport service that abandons clients in unsafe conditions has real liability exposure, and we are prepared to act on that. Do not use this service if you value your safety or the safety of anyone you care about.

    The bus driver lady on bus 6763 is amazing does her job really great. Thank you valley Metro June,…read more19, 2026

    Photos
    Valley Metro - Two blocks from the Arizona Diamondbacks stadium, I saw messages regarding the prevailing sentiment regarding African Americans.

    Two blocks from the Arizona Diamondbacks stadium, I saw messages regarding the prevailing sentiment regarding African Americans.

    Valley Metro
    Valley Metro - Felons vandalize per law enforcement approval. This is after it's fixed by survivors .

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    Felons vandalize per law enforcement approval. This is after it's fixed by survivors .

    Valley Metro Light Rail Station - Downtown Phoenix Hub

    Valley Metro Light Rail Station

    2.8(6 reviews)
    0.1 mi

    We have lived in the Valley long before the Phoenix light rail was installed. Since then, we have…read moreused the service to attend concerts, ball games, the Tempe Arts Festival, and more, until we tried to use it on the 4th of July last year. It was a disaster!! The light rail no longer took us to the regular venues we have visited but dumped us off .8 miles from Chase Field. We were then supposed to cross an intersection twice and wait for another train. We waited in the heat until we just decided to walk to Chase Field. By the time we arrived, we were hot, thirsty, and miserable, and a train never passed by us, so one never came. Finding the train to return home was equally a huge pain! So we hadn't used the light rail again until yesterday to get to Chase Field on the 4th of July. We thought Valley Metro might have fixed this transportation catastrophe. They did not. In fact, it was worse! Valley Metro claims we could "enjoy the 8-minute walk" to Chase Field. Once again, no second train came, so we walked .8 miles in the blazing heat for 20 minutes (I checked my GPS to get an accurate distance and time)!! When trying to return home, we had to walk back to Central and had no idea which train would take us back. Valley Metro has ruined what originally was a good transportation option to downtown, but no longer. If anyone is elderly, has a disability, health issues, or trouble walking, avoid this mess! If you drive, take an Uber or a taxi, or even ride a horse, you will be happier if you need to go to an event downtown. Valley Metro should be ashamed of what they have done to what used to be good transportation.

    I have gotten on and off at this Valley Metro location on a few occasions. You can jump on both…read moreValley Metro Rail lines at this hub. The Downtown Phoenix Hub is the transfer point between the A and B lines. The B line is the north-south line that opened in 2025. The hub itself is located on the block formed by Central Avenue, 1st Avenue, Jefferson Street and Washington Street. To jump from the A line to the B line and back, you have to get off the light rail train that you are riding on when it stops at this hub. Then walk across the street to the station of the other line that you are wanting to go on. The first time that I tried switching trains, I was so confused. But I eventually figured it out. Both CityScape and the Suns Arena are nearby. I don't ride the Valley Metro often. But I am glad that I have it as an option for transportation. I mostly ride the light rail to sporting events and to the airport to avoid parking fees.

    Photos
    Valley Metro Light Rail Station - A Line

    A Line

    Valley Metro Light Rail Station - Two-Line Light Rail System (South Central B Line Extension)

    Two-Line Light Rail System (South Central B Line Extension)

    Valley Metro Light Rail Station - Downtown Phoenix Hub

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    Downtown Phoenix Hub

    Uber - This is what you get when you choose uber.

    Uber

    2.0(421 reviews)
    0.3 mi

    ******DONT USE UBER!!!!!!!!! ****…read more I called Uber customer service to dispute an unknown charge on my account. During the call, the rep requested access to my phone to help me navigate the process. I allowed it and he proceeded to access my bank account and steal $975 from me!! He then attempted to charge my bank account through Uber $500 eight different times within the following hour. I have a bank statement, confirming this. The attempted charges come from Uber. I have contacted Uber on more than 15 occasions since the incident, never getting any real attention whatsoever. Instead, I always get an automated message telling me since the charges did not go through, they are closing the case. And just like that, I am dismissed! There is no getting a hold of a live human at Uber. It's all automated and it's all generic and nobody there cares about my situation. Needless to say, I will never recommend or use this company ever again. Ever. Uber is the most unprofessionally run business I've ever used in my entire life. My advice to anyone considering using Uber is to find a different service. This company is not worth giving your money to. They should be ashamed of themselves. They do not know how to treat their customers. They are unAmerican.

    I am posting this review to warn others about Uber's complete disregard for passenger safety and…read moretheir refusal to take responsibility when a driver abandons a rider. On August 5, 2026, my Uber driver dropped me off at an incorrect address at a stranger's house instead of my requested destination, stating she needed to leave to pick up her own daughter. Despite my physical disability (ankle hardware) and severe distress, I was left stranded on foot in an unfamiliar neighborhood early in the morning. Rather than addressing this critical breach of safety, Uber's support system has repeatedly sent canned, automated denials. They have refused to issue a full refund back to my original payment method for an incomplete trip--which total included a pre-selected $30 tip--and instead attempted to dismiss the situation by offering useless internal app credits ($5 and $30 "Uber Cash"). Drivers who abandon passengers at unconfirmed locations should not retain fares or tips, and customer support should not rely on automated scripts to dismiss serious safety violations. I will never use Uber's services again, and I strongly caution anyone--especially individuals with physical limitations or safety concerns--against relying on this platform.

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    Uber
    Uber
    Uber - Vomit

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    METRO light rail - publictransport - Updated September 2026

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