10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

I came to Car Doctor for a simple oil change, and this was my first time visiting -- I was honestly…read morevery impressed. The staff was incredibly attentive, honest, and welcoming from the start. Even though it's a smaller shop, they have a comfortable waiting area with free coffee, snacks, and water, which was a really nice touch. They took care of my oil change and filter without an appointment and finished in less than an hour and a half. What really stood out to me was their honesty and generosity -- they even told me my next oil change would be free, which I've never experienced before. I've been to dealerships and many other auto service places around the Washington area over the past 20 years, and I can truly say this level of service is rare. This was my first visit, but based on this experience, they've earned my five stars. I'll definitely be coming back and highly recommend them!

I had the alternator changed by Abu and his team on Sept. 18 2025…read more I had found myself stuck downtown DC and Abu picked up the phone around 9 pm!!! Not only that, they fixed my car the very next day so that I can return to Indiana. I was very pleased and highly recommend this business! Maciej

I was in town for a cheer competition and my front brakes were acting up on the drive in. it turns…read moreout I needed a caliper for my truck. it was the weekend and not many garages were open. I called this place because it wasn't far from my hotel and had decent reviews. I called and he got me right in. He checked my truck out with me and was able to get my parts. i waited and he had me fixed timely. He also did A brake flush, changed my front pads and showed me the work he was doing during the project. At the end he even took my truck for a short drive with me in the vehicle to tell me to take it easy for the first few miles to make sure the calipers were working properly. great professional work and he was very personable as well. He really saved my ass and helped me out.

I busted my tire on a curb on my way downtown. Was lucky that it happened a couple blocks from…read moreEmbassy Row Shell. Drove it in, the service manager Wally was really nice, he identified and located the replacement tire right away. He gave me a quote clearly laying out the charges, and promised next day turnaround. True to his word, was ready in under 24 hours. I was due for an oil change and asked them to add that and they did no problem. Pickup was super easy- the final price charged matched the quote and it took less than 10 minutes to settle up. Price was good. I'll be back for oil changes and would trust them with repair work if i need in the future. Many thanks to the team for making a bad day better.

he tried to tell me I need an oil change even though I got…read moreone less than 2000 miles ago and told me I needed new brakes when I replaced them less than one year ago. overall really felt like a scam trying to get me to pay for maintenance I did not need. would not go back.

This was my first visit and I had a very good experience. I have an older, high mileage vehicle and…read morethe staff was extremely honest and realistic as to items that needed attention given the age and value of the vehicle. The electronic communications were very detailed and helpful describing diagnosis. Staff extremely professional and courteous! I will absolutely receive additional services from Ben Nielsens NW.​

lol. No. So I had my…read morecar towed there because the engine gave out but the lights/ accessories were still on. They told me I needed to fix a rotted tube (valid). Oh, and that I also needed $2200 additional dollars of "work" the majority of which was new brake pads and rotors. When I asked how much of it was brake pads and roters, they said $1700 dollars. Also they told me the car was pulling HARD to the left. I had not experienced this symptom. If I take my hands OFF of the wheel while going forwards it drifts to the left..but I figured my tires needed rotating and an alignment. They were very very insistent about trying to sell me BOTH brake pads and rotors. I asked if I could just break pads. They said no. Keep in mind I brought my car in because I had an ENGINE problem. Not a brake problem. When I called back the next day, all of a sudden it was $1400 dollars to do the work they recommended. $900 of which was brake pads and rotors. I told them I needed to think about it. In the end, I said I would just pay for the work already done and pick up the car. They said "they turned off all of the dashboard lights" . When I got there, the mechanic that tested the car said that "it wasn't hard, but the car pulled the left and he never experienced that before" Uh huh. Sure. They didn't mention at all the original problem, and why the engine might be shutting down while it was on. Luckily repairing the hose seemed to fix that. By that time I was ready to just leave. When I actually turned the car in, the low air pressure light was on for the tire. So they indeed had not "turned off all the lights" nor done me the courtesy of filling up my tires after charging $230 just to DIAGNOSE the car. There was an additional charge for the labor for the rotted hose. The total I paid was around $350. And get this. When I went home, bought an air compressor, fills up the tire, the drift to the left STOPPED. These people were about to try to charge me $1700 for a symptom that could be fixed with $2.00 worth of air. Do not come here.

I cant praise the guys at Metro Motors Shell enough . We arrived in DC Saturday night . The check…read moreengine light came on and my car was sputtering and coughing with no power. I called MM first thing Monday morning and explained our situation . We were scheduled to leave the next morning. We took the vehicle and dropped it off . A couple of hours later I recieved a message stating exactly what the prpblem was, and the repair costs . The ignition control model had failed . I gave the go ahead to make the repair . A couple of hours later I got a message saying the car was ready to be picked up. Everyone there were courtious and knowledgeable. I was impressed by their professionalism and the fact that they put our needs first , to get us back on the road . Highly reccomend. Kudos Metro Motors , you are my heroes .

My car wouldn't start today and this has station was the closest place that I could find to where…read moreI live. My car is a little expensive and I have never taken it anywhere except for the dealer after the first year. This .mechanic shop has a great reputation so that made me feel more comfortable. I was able to get it jump started with the help of my neighbor and then I carefully drove it over here without turning off the car obviously. The Manager was really nice, and he promised to have it checked out today. I stopped by during lunch, and I was happy to see that they had made some progress on my vehicle. The mechanic told me that the battery is still good and its holding a charge. They are using a machine to re-charge it. I was told that I could come back in a couple of hours and that the car will be ready. I am glad that they had the availability to help me today.

Excellent store. Neerat is a genius and gives great service. But don't go when the Indian manager…read moreis there. He is rude and challenges you over a book of matches. Very bad way to run business in America.

I tell you the sales people in this store are rude and just never seem to care with questions. I…read moretried to deal with it and over look this issue, but I will never purchase goods from inside only gas's paying at the pump. The nerve of them.

They are BMW and Mercedes specialists, and are very knowledgeable and trustworthy. If you have an…read moreolder BMW that you want to keep running great, J&F is fantastic

These guys know their cars. Greg helped my son (living in Texas) diagnose a problem with his car…read morejust by hearing what the car was doing. The diagnostics the tech ran at the shop confirmed Greg's suspicions. Experience speaks volumes.

I had such a great experience here and had to share. I came in needing my brake pads and rotors…read morereplaced and decided to get my car detailed as well. From start to finish, they were amazing. So incredibly kind, honest, and took the time to explain everything clearly so I understood what was being done. It's not always easy finding a place you can trust with car repairs, but they made the whole process feel comfortable and stress-free. The pricing was fantastic (especially for the area), and the detailing job was fantastic. my car genuinely looks and feels brand new inside and out. You can tell they really care about their customers and take pride in their work. I'll definitely be coming back and recommending them to others!

This past Saturday I called Nepar Auto last minute and asked if they had any availability for…read moreinterior and exterior auto detailing. I was looking for a thorough job and while I didn't give much notice, the team at Nepar was incredibly accommodating and found time for me and my car. They completely outdid the detailing, shampooing the carpet and seats, while buffing out every blemish one could see on my white Honda Civic. All this for an incredibly reasonable price compared to some of the other local spots, I know I'll be back as soon as I need to be.

The Mobile Mechanic is great. I had them do a pre-purchase inspection. He responded pretty much…read moreimmediately and was able to schedule the inspection the next day. After the inspection, he sent me several photos and explained what he saw. He even gave great advice on how to negotiate with the dealership. I will definitely call them the next time I need any service.

Mobile mechanic was hired to inspect a vehicle up for auction online. The response was very fast…read moreand flexible on schedule. HOWEVER, the shining review given was very erroneous. I was told it was in great condition. I purchased the vehicle and after taking delivery, the local Lexus shop in my town put it up on the rack and showed a lot of rust, and virtually all after market parts throughout. What did I get from the inspection I paid for? Fast lotta nothing. And a rust bucket full of junk parts. Beware.

I had a great experience with Firestone Direct! I needed an oil change but work has been very busy…read moreand it's been hard to get away from the computer in order to take my car in. I found this service on Google and was able to schedule an appointment for the next day. The technicians called to see if they could come early, which was fine with me. I came out, handed them the keys, and went back to work. About 30 minutes later, they called that they were done. I grabbed the keys back and they let me know that they'd text me with a payment link. No trying to get me to buy extra services and no making me feel like a silly girl. This is truly the most convenient way to get an oil change and I'll be using it a lot more than I know the service exists!

I have been going through Firestone direct for a while now, and for the first year they were great,…read morebut now I schedule and oil change, which is my go to service because I work all the time and where I live there is no Firestone Direct, and now I have had 2 no call, no shows in a row. My car is now over almost 2000 miles because I can't get anyone to come out. This is ridiculous, And when I call customer care, I get no answer, and the never call back.