Very helpful. Always communicated every time. Quick to respond and did an excellent job.read more

Echols Electrical came out to complete a job on repairing my pool light…read more Ed Chambers and Hunter were excellent. Quick, efficient, and kept me updated on progress and plan the entire time. Very kind guys and overall a great experience with this company. I will definitely use them again.

I contacted Grind City Electric for help installing a new light fixture in my kitchen ceiling…read more LaVonte was very responsive providing an estimate and scheduling the service. Technician arrived on time and completed the installation quickly. The new light looks great and cost was reasonable. Overall I am very pleased and would definitely hire them for my next service.

From the owner: Looking for a reliable electrician to help you with electrical repairs, installations, or upgrades…read moreat an affordable price. Look no further than Grind City Electric. Call now for more details.

Went above and beyond to help solve an issue we had. Very helpful, responsive and professional…read more Quality service. Highly recommended.

Excellent service. Prompt and professional. Fair price. I would definitely use this company for…read moreany electrical work.

Clayton was the lead technician, he and Caleb provided excellent service. They came to replace my…read moretwo AC units and furnaces. The team was professional, punctual, and got our AC units (and furnaces) up and running within the time frame they estimated. They explained everything and left the place clean; they took the old units away as well. Infinity is highly recommended for anyone needing reliable AC work!

I originally got a quote from Infinity about 2 years ago to replace a faulty AC unit in my previous…read morehouse. I went another route, but apparently they kept my information and called me 2 months ago to offer an "AC tune-up and water heater flush" for $49. When I asked what the technicians would do on the tune-up, the salesman had no idea. He was embarrassed when I asked the question but told me he would have a technician call or email me with the details that day or the next. I agreed to book the service, and the salesman took down my new address. They were about three weeks out on appointments, so we set the date for June 6th between 11am and 1pm. I received no email or follow-up on the details of the service as promised. This should have been a red flag, but I didn't think much of it. I figured I could ask the technician when he arrived. On June 6th I took off work to be home for the service. At 1:15pm no one had arrived or called so I contacted Infinity. The scheduler informed me that the technician had gone to my house, and no one was there. After some checking we realized they had gone to my old address and when I was not there simply left. They did not contact me in any way nor would they have if I had not called. I explained that I took the day off and was home, they could just add me to the route at the end of that day. The answer was no they cannot do that, even though they went to the wrong address and could reschedule me for June 20th at best. I had taken off work that day and was not about to give them another three weeks and take another day off for a company that was not willing to admit they made a mistake and do their best (anything) to make it right. I was obviously upset and asked for a manager or the owner. When this was denied, I asked for a callback from a manger or owner and was told they would call that day or the next. As of 11 days later I have not received any contact from them and decided to write this review. The bottom line is I have heard good things about this company, but I will never now because their poor customer service didn't allow me to find out. I was hoping to get a quote on replacing two of the old units and ducts at my house that are on their last legs, but not anymore. This and the likely $20k+ in business that would have brought them will go to another company, one which respects my time. If you are looking for Air Conditioning needs in the greater Memphis area, my opinion is that you look somewhere besides Infinity Heating and Air Conditioning.

Ross is working hard to be the best electrician he can be. He does quality work, needs to…read morecommunicate better.

From the owner: Ross Electric is a reputable electrical company based in Arlington, TN, specializing in a wide…read morerange of electrical services for residential and commercial clients. With a team of skilled electricians, they provide reliable and efficient solutions for various electrical needs.

Wow - the Team at Benchmark Electric knows their stuff, personable and kind, always willing to help…read moreat the drop of a hat! Had the Team out for a complicated electric rerouting in an old home - on time, friendly, cleaned up after themselves and accomplished the mission. I gotta say, across all home services folks I've dealt with, I know I can rely on the honest and solid work from Benchmark. JP and Marcus were brilliant!

GREAT !!!!! Customer Service . Snow on the ground and power went out , generator did not start …read more Called Benchmark Electric ( who installed the Generator ) talked with a Kind Lady( forgot her name ) that put me in touch with David who with in ten minutes I was helped. With a little wrench turning was able to get back up and running. Very Thankful for the Professional way it was handled and taken care of . Thank You and your staff for the help !!

James is quick to respond and handle any issues. I highly recommend James and Standby Power…read moreSolutions.

100% satisfied with company! James was very professional and answered every one of my questions…read more The work was first class, he took care of everything for me, all I had to do was write a check. I no longer have to worry about losing power and I strongly recommend this company!

Wow! My brother and I are blown away by the excellent customer service provided by Opach's A/C &…read more Heating Services. We couldn't be more pleased. Such a highly professional job they did. We scheduled the install for a new unit on August 17, 2021 and we were able to book the appointment for the next morning. The install techs came out promptly and immediately got to work. They were professional, very thorough and they worked quickly to install our new unit. It was hot in the house and these guys bore through it. They inspected all parts of our system. They did both an outdoor and indoor install. All new components. They also installed a very nice, wifi enabled, thermostat. They explained in detail how the system worked. They repeatedly asked if there were questions. I would also like to thank their tech Abayneh for being such a wonderful communicator. After they finished they made sure the unit was working properly and handed us the paperwork for the unit. The unit comes with a 10 yr warranty on parts and labor. I cant say enough good things about them. Spending your money with Opach's A/C & Heating company to repair or replace your A/C is definately, without a doubt, money well spent. I will definitely use them again for all my A/C servicing needs!

My fiance has been up in the attic more in the last three weeks than he has been in the last four…read moreyears of owning this home because of this AC unit. He used this company last year (2024) after his home warranty company denied his claim because the blower motor for his AC went out. The inspection and installation of a new furnace went smoothly and ended up with a $5k bill, but the AC worked again. So fast forward to when the evaporator coil started leaking water he called Opach again. First tech came out and said that my drain was not leveled. Said it was almost $500 to fix that. However, days later the system started to leak again with water running down the walls and through the ceiling. He called Opach again, the owner gave him some options, but also said he needed a larger emergency drain pain. Most of the options sounded like they would not fully fix the issue, so my fiance asked what the cost would be so it could fix the issue with the water leak completely and not have to worry about it in the near future. The man quoted him about $10k. My fiance wasn't expecting that cost, but he went with it thinking if it took care of the issue then that's the price he will pay. We left the AC off to avoid further water damage. The first crew came out took out my old evaporator coil and outside compressor and put in a new evaporator coil and compressor. Thinking everything was cool we went about our day, until we saw more water running down the walls and ceiling in his Son's room. My fiance went to the attic and everything they had installed was leaking (supply, and evaporator coil) and the drain from the coil was hanging down loose with some tape on it. The supply looked like someone had beat it with a hammer and one of the return ducts had been knocked down. He shut off the Ac and call them to come take a look and the original tech who fix the first leak saw there was an issue, apologized and sent out the same crew to fix the issue, also they sent a guy who we thought was going to patch the ceiling, but didn't he just painted over the water stains which just came back next day. The second time they came out to fix the leaks we asked them if everything was fixed now, they said it was. My fiance went up to the attic again and everything that was leaking before was leaking still. He called them back and told them again that we can't use this AC with it leaking, also the vent for the furnace was disconnected, so now we can't use that. They came out one last time and told my fiance that the drain from the evaporator coil was clogged and that was the cause of the supply and the evaporator coil leak problem. We, having dealt with all of this was skeptical, but hoping to be done with this got a plumber to come out (another $500 job) and snake the drain. The plumber didn't find any issues but noted that the drain from the emergency pan was bent upwards so the drain will never drain, also there are no sensors or anything to detect if the pan is full so unless my fiance monitors the AC constantly we will be dealing with worst water damage. The Tech from Opach came back out and said the water leaking from the supply and evaporator coil was still the fault of the drain being clogged and said they would be back out to fix the drain pan pipe and the exhaust vent. That was almost a week ago and haven't heard anything from them. I have been without a reliable air conditioner for almost a month now thanks to this. Also his son can't stay in his room because of the water damage from the HVAC unit in the attic. We are left with an AC that when it runs leaks water so to save our ceiling we have it turned off. We would not trust this company with anything in our home after this. After they got paid, we could tell they were looking for a way to place the blame on anything else. *Update* Weeks later, my fiance sent a rating for the company about the job and that's when we were contacted. The original team returned and were able to stop the water from leaking into our home, but the unit is still very much damaged and beat up, the ceiling in my fiance's son's room has not been patched liked promised, and our exhaust pipe is still disconnected. We were scammed, completely overcharged and given trash for an AC unit. At this time, all of this has cost us well over $12,000, and we have yet to contact someone to look into patching the ceiling and look into the extremities of the damaged all the water from that leak has caused. Before allowing this company into your home to "fix" anything, get a second opinion.

Great experience! I will use them again and will recommend them to my friends. Superb customer…read moreservice.

From the owner: Small family owned business with over 50 years of experience in the electrical field and serving…read moreMemphis and the greater Memphis area!