Did not get the color shades I asked for even though I paid upcharge. Did not want my hair thinned out as my hair is very fine but Tiffanie point cutted the last 2" of my hair all over & I am left with no weight or volume. Takes very long time to grow so very upset. Hair is now flat as a board and very unflattering. I wish Hairstylists listened to what you ask for instead of doing what they think is best. read more

Salon Bella Vita - After- - Hair Salons Near Me - Pittsford, New York

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Went here instead of my normal salon the other day because I needed a haircut before I went to my cousin's wedding. Heather did a wonderful job and I will definitely be going back. She put some really cute layers in and trimmed the ends, plus was a fun experience. They have a little patio, would be nice to wait there in the summer. read more

There are quite a few salons on this block in Pittsford, but I found this one through a Groupon. Tucked into a cozy corner, Salon Bella Vita offers hair services downstairs and spa services upstairs. For this visit, I was getting my very long hair cut and highlighted with Tiffanie. She took the time to get an idea of what sort of color I was looking for in my highlights, whether I wanted warm or cool tones, and then what I wanted my cut to look like. I was offered coffee or tea which is always a bonus touch for me. The color turned out perfectly (byeeee grays!). The cut ended up going well beyond the 3 inches I had asked for, but as it was taking shape I kinda stopped worrying about it because the cut itself looked perfect on me. My only critique would be that maybe they could feel out the clientele a little bit before launching into a conversation with a lot of expletives. It didn't personally bother me at all, but I'd never been here before so I'm not sure that would've been known about me until we got talking. I could see how some new person might get easily offended if it wasn't their communication style. read more

I have been to 3 appointments with Tiff-she is amazing and does whatever you want and desire! I love the fact that she listens very busy lady and busy salon. Feel right at home there read more

I am very impressed with the staff. They were incredible with a very tough situation Working with an individual with special needs who was there waiting, but also very professional. The quality of service they provide is also amazing, particularly with eyelash extensions. See Savannah!! She was super good, and took a lot of extra time to make sure they were good. Thank you all staff, and i recommend this to anyone who wants quality and kind people. read more

Oops I did it again, I snored during my facial. Angelika is great and the products she uses are organic and wonderful. However, I did show up about 5 minutes late for my second appointment, there was no one at the reception desk so I showed myself upstairs. No fault of hers and it didn't appear to be a problem roaming. read more

One of the absolute worst experiences of my life! I asked for balayage.... and this is what Tiffanie did to my head. When I texted her the next day that my head was a disaster, she said it would take 20 minutes to fix... she just needed to "gloss it over". There's no way I was letting her do another thing to my hair. Also, it took over 2 hours to fix. AND THEN when I wrote a review on Groupon, she lied and said I never came in for my appointment. Tiffanie is a JOKE- DON'T EVER LET HER TOUCH YOUR HAIR. And yes this review is due from 2018... because now it's May 2019 and I still have to pay get my hair dyed and fixed because of this mess! read more

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I accidentally called this salon while trying to get in touch with another and the owner was so rude and self riotous to me I can't image how she treats her actual customers. She certainly lost a potential customer and I can't image how many other customers she has lost due to her bad manners. read more

Made an appointment via varago but Breanna was a no show. Another stylist called to let her know that my husband was waiting for his appointment but instead she went on to say he wasnt on her calendar. Poor customer service and wasted my husband's time. Needless to say we will not be coming back. read more

I go here to get my hair done by Jen and my nails done by Ashley. I am always very happy when I visit. Jen has been my stylist for about 15+ years. I've had haircuts and styles done by a few other people in between, and none of them ever compare to how she does hair! She's good with all hair types--straight, super curly, thick--you name it. She also did the hair for my wedding, and she did a wonderful job on my bridesmaids and me! She's also a wonderful person and I always enjoy my visits with her. Ashley is my go-to person to get a manicure. Her gel manicures last over two weeks and are very reasonably priced. It's always fun to catch up over a mani or pedicure with Ashley. I get compliments on my nails from many people, and they ask where I go to get them done. read more

I move to the area about a year ago and I'm still trying to find "my salon" and stylist that works for me. I went to Tiffanie recently for a cut and color and she did a superb job. She was friendly and extremely efficient and I'm very pleased with how my hair turned out. Tiffanie listened to what I wanted, and then made sure that's what I received! read more

The first time I went to this salon I used a Groupon and visited Tiffany. Her service was outstanding and she did exactly what I asked. I actually ended up making a lifelong friend and have gone there several times since. I also got eyelash extensions there and was beyond satisfied. The entire staff at the salon is friendly and welcoming and you can tell it's one of those very few salons that don't have drama! read more

As a hairstylist you can try your best to make everyone happy, that goes for every job but in life don't allow a couple of customers affect the hard work that has been done. Everyone makes mistakes it's learning from them that takes you far.Have a good day everyone:) read more

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I had a wonderful new haircut and style done by Tiffany. I brought in a couple pictures and she was able to give me exactly what I was looking for. I can't wait to come back and have her help maintain my new style and now I'm looking forward to having some exciting new color put into my hair! Thank you Tiffany for the great new style!! read more

I had my first facial yesterday with Angelica, and she was amazing!!!! Going into the appointment I was a little nervous but she made me feel very relaxed and comfortable, along with explaining the whole process. I would highly recommend her to all my friends and family! read more

Unfortunately, probably the worst experience I've ever had! I arrived at just before my appointment scheduled for 5:30pm and someone told me Tiffanie would be right out. I waited and about 10 minutes later heard a Tiffanie calling back clients and leaving voicemails. Eventually I stood up and said, "Hi Tiffanie, I'm here for an appointment with you..." She admitted she didn't know I was there and then said, "umm... Barb?" Long story short, she double-booked my appointment and I had to show her the text confirmation she sent me to get her to realize she had told me this day and time was "great!"! I was hoping things would turn around when she asked, "Wine?! Red or white?" I replied, "Red, please!" ... she returned with white wine.... She then rushed me over to the sink and washed my hair with alternating lukewarm and cold water temperatures finally settling on cold water. Honestly, that was so disappointing! One of the things I love about getting a haircut is the couple minutes of relaxing warm water and what I think of as a scalp massage... yeah, none here. Next question, "what are we doing today?" I requested a little trim because I'm trying to keep my hair long - well that meant 2+ inches to her. And there was no blending, no face framing. If I could upload a picture, I would! It's choppy, blunt and unattractive. I hate it! (I would call her back and explain and request another appointment to get it smoothed out but I can't afford to lose anymore hair nor do I want that experience again! YOU COULD NOT PAY ME TO GO BACK!) Well, she did call me back a week later asking if anyone had gotten a hold of me to book an appointment yet. Umm.. yes, you cut my hair already but you didn't remember me then so why would you now? Horrible, horrible, horrible! read more

Salon Bella Vita - Great customer service! - Hair Salons Near Me - Pittsford, New York

I got a gel manicure and standard French manicure with Marcy Bennett using her groupon offer. 5+ stars for her customer service!! She was so hospitable and friendly. I was her last client of the day on a 9am-9pm Friday shift and she still treated me as if I was the first customer of the day! Clean facility and complimentary wine. Lack of stars is because my gel manicure chipped on two nails within 24 hours and the rest chipped within a week, I was on vacation relaxing so I wasn't doing anything that would chip them at all, disappointing because they looked so good :( read more

I came in for a lash lift and tint. This was the first time I had had that done and was a bit nervous. I shouldn't have worried! Jaime was so warm and friendly. She immediately put me at ease. The whole process was fairly quick. I was absolutely delighted with my lash lift and recommend Jaime very highly! read more

Made appt nearly 3 weeks in advance. Received numerous text message in week leading up to appointment, all at 4am, to remind me of appointment. Arrive on time for 10am appointment. Wait for 35 minutes before realizing the girl isn't even close to finished with client before me. Fed song and dance abt traffic and construction at 830 on a Saturday morning, like she didn't know what time she had to work? Big freaking waste of my time on a day I absolutely had no time to spare and I didn't even get an apology for having to wait! And not for nothing, ya had my number, ya texted me reminders at 4am,ya couldn't have texted me to let me know you were running behind? I mean, if the traffic & construction excuse is true, then you knew 90 minutes BEFORE my appointment that you were running late! All over I see you have "24hr cancelation policies" so that clients respect technicians time, unfortunately you don't respect clients time at all. Never again. Thanks for ruining my day, my weekend and the start of my vacation. If I could give negative stars, I would. read more

I bought a Groupon for a mani/pedi. I called several times and left messages to set up an appointment but never received a call back. Very disappointed! I ended up returning the groupon! read more

I had a Groupon that I was hoping to redeem. I called three times and emailed twice, with no response. The services and staff may be excellent but my experience has been very poor in terms of customer service. It only takes a few seconds to respond to a text or email, but I received absolutely no response. Clearly, they did not want my business. I do not recommend utilizing this service, at least via Groupon. read more

I almost never leave bad reviews but being new to the area I relied on these reviews to pick this place. I have lived in many different states so I have experience building a relationship with a new stylist. I get what I feel is a very classic style and a full head foil of baby fine highlights. I've always asked for the same thing and always got the service I asked for, of course some stylists are better than others but I never had a real problem. When I met Cristina however she did not want to do the foil, she kept insisting the foil wouldn't achieve the look I wanted. I was very confused by this as I've been getting this same style for 15 years. It didn't help that her communication style was more abrasive than I'm used to in these situations. She finally relented and mixed up the color. When she came back however she tried again to talk me out of the service I booked and again tried to talk me into a cooler shade of blonde, which I had already said I did not want. At this point I felt very uncomfortable and was worried the reason she didn't want to do the service was that she did not leave herself enough time, after all she had run 20 minutes late for my appointment. I ended up telling her thank you but no thank you and walked out. read more

A very happy place!! I cannot say enough good things about this salon and the staff. Very comfortable and welcoming atmosphere. The girls are always happy and cheery and seem to love their jobs. And they do amazing work. I've been going there for some time now and am always impressed by the constant improvements. Check out their nail services. You could go somewhere else and get a so/so cheap mani/pedi or you can get a really, really good, long-lasting service here for a reasonable price, with no questions about cleanliness and quality. And don't forget to ask Laura what she can do for your eyelashes!!!! ;) read more

Tiffanie is great! She works hard and swiftly. Although she cut my hair shorter than originally intended, I'm a satisfied customer. I would recommend her to a friend. read more

Fabulous salon! Becca is a great stylist and everyone feels like family when you walk in. The other hair stylists are always willing to help or talk to you while your in there. Will continue to go there and tell others to too. read more

Alexis does my pedicures and is awesome. Reasonable prices and pours her heart into making sure the nails look perfect and the dead skin is scrubbed off. She is always on time and able to easily schedule another appointment...couldn't ask for anything more! read more

I am extremely disappointed in the way they run their company. My mother won a gift certificate back in 2013 for a CURE for Cancer benefit, to this salon and with NO expiration date only a date issued. We called in hopes to use the gift certificate for as it listed - "Ladies Night! 5 Women pick 2 services. Wine & Hors D'oeuvres provided." at the end of the month before we were to go to my cousins wedding. I called MULTIPLE times! Left a message on a Saturday and didn't get a call back till the following Tuesday. Which was shortly after I called for the THIRD time to try and set an appointment up. I spoke with the owner Tiffanie and she said that, "the girls who wrote it out no longer work at her salon". Okay turnover happens but that should not be MY issue. So the owner proceeded to tell me she would call my mother Friday to see if the girls in the salon would be okay to honor the other girls gift certificate. I sat in my seat and thought this should not be a question.. you should honor this gift certificate that clearly states no expiration date, how am I to know who is still working for your company or not. This is a bad business practice. We are all VERY disappointed in this situation. Hopefully this doesn't happen to anyone else. I know now I will make a point to tell others of the BAD taste they left in my mouth. read more