Great location and facility appears to be secure for our pontoon boat. Drive thru direction makes…read moreit hard with longer trailers

I used this storage from 12/07/24-2/12/25, moving out due to rust damage on a chair in my unit,…read morewhich was caused by condensation. Kim Anderson (manager) sold me the Choice Protection Plan, and talked it as a great safety net if your items sustain damage because it covers every type of damage. They require you to purchase a Lock - Disc 2 3/4(1) for the protection plan and Kim said the Damp Rid(1) would protect against any moisture in the air. Her customer service was good, but disappointed in the false representation of the choice protection plan. The company, American Claims Management, handles claims for All Storage Virdian. Fast forward, my claim is denied, by under "k. Any loss or damage to Tenant's stored goods for which the Owner is not liable under the law." The denial reason is not related to the cause (storage leaked water) and damage (water damage, rust) to my item (chair) and goes against section 1 and section 1 example, I have included the screenshot of the protection plan. The ACM adjuster, Dyan Walker stated to me condensation does not mean water (although condensation is defined as water droplets) and accused me of not sending the photos he requested, though they are clearly in our email thread. I am currently working with the BBB; this protection plan is a scam to get more $ out of customers just to deny claims when damage caused by the storage unit actually happens.

Mariah is fantastic! She takes pride in her property and making sure her customers have the best…read moreexperience possible.

Southlake Storage is a very nice facility and provides excellent customer service!read more

This place is so great. It's always so clean. Well maintained property. We have had 3 units and all…read morehave been pristine. Ran into an issue while moving to our 3rd unit and Brent was so quick to help and was super friendly. Great location too! Highly recommend this spot!!

Get ready for sticker shock!...rent went from 100 a month to a…read more whopping 175 dollars at the 3 month mark...yeah...these guys know how to gouge customers. It's really a win win for them because they know your kinda between a rock and a hard place... so they exploit you. Got the hell outta there FAST. Will NEVER use self storage again...they rope a dope at the beginning with their flashy sales on the internet, but be ready after month three... your payments are gonna sky rocket. Take before and after pictures of your rental as well...mine had a big ol hole in the drywall when I rented...the manager said no worries... but just take pictures to protect yourself.

I'm starting the process of packing up and moving. I had initially planned to purchase moving boxes…read moreat U-Haul but, after going to 5 different locations that were supposedly close to me - 2 were non-existent, 2 were closed and 1 was not identifiable as a U-Haul center (I saw someone walk out of an office and asked if this was a U-Haul shop I could buy boxes from...the guy literally said "what's it to you?"), I ended up stopping by Extra Space Storage. I was frustrated and tired, and near the end of my lunch break, when I went into the office. I didn't see any boxes and started to feel like I'd wasted my time. The woman working the front desk (my apologies, I can't remember her name) was extremely professional and kind and let me know they did have boxes available for purchase. She took the time to show me what was available and made it very easy for me to purchase the first few boxes I needed right away. The prices are tad bit higher than U-Haul, but considering the wild goose chase I went on it was worth the slight increase to be able to pick up what I needed quickly and effortlessly. Bonus - the property was extremely clean and well-maintained. If I needed a storage facility, I would have no issue renting a unit from this location.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 2708 Bedford Rd is no exception. Our Bedford storage facility offers a large selection of unit sizes with convenient options like drive-up access and vehicle storage. Located near Murphy Dr and Bedford Rd, we're trusted by neighbors in Colleyville, Hurst, Euless, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Christine is professional, kind, and when able quick to problem solve any thing related to the…read morespace we are renting. We are happy with choosing this location.

Beware of this location, and if you decide to rent here, make sure to have renter's insurance. My…read morehusband and I went to retrieve our Christmas decoration boxes from our storage unit, only to discover it had been broken into and our belongings stolen. We tried contacting the office multiple times but received no response. Since it was a Sunday, we immediately called the police to file a report and have them document the damage to the curtain, lock, and other areas. The office never reached out to us. When I called them, their only concern was asking me to stop by to sign a new contract for the unit where I had moved my remaining belongings. There was no apology, no explanation, and no concern for how we were doing. I was shocked by how cold, careless, and heartless the staff member was. Why was our unit targeted? Who has access to the units? We only used the lock purchased directly from the office. Additionally, the gates to the property are frequently left open, seemingly inviting thieves--or perhaps they've always had access. Please, stay away from this property.

This is one of the last few decent storage places to rent from!! The office folks are always super…read morenice and helpful! And they have amazing rates as well!

Great value. Used for 18 months. Never had a problem with the management. Units are available at…read moreall time. I've seen empty units being cleaned and the doors being oiled so they are maintaining units are all times.

I have been at this location for many years and moved in and out of many of the larger sized units…read more This location is safe, convenient, clean and kept in a good state of repair. The manager, (Suzanne) is the icing on the cake. She is customer service driven, available when you need her and KIND! Yea, KIND! She develops personal relationships with her customers and will always make you feel valued and appreciated! That is RARE today! Extra space.....don't take Suzanne for granted, she is EXCEPTIONAL at what she does for your organization!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 413 N Main St is no exception. Our Euless storage facility offers a large selection of unit sizes with convenient options like drive-up access and vehicle storage. Located near N Main St and W Midway Dr, we're trusted by neighbors in Stone Creek, Viridian, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Brydon was and always has been incredibly patient and helpful. He was quick to come fix the…read moreelevator because renters keep sending it up or down with out securing the lock and it gets stuck. He even brought another dolly when we couldn't find one. Definitely amazing worker who goes above and beyond!!

The staff is very nice no telection on them. however for my rate to go up more then 50 percent is…read morecorporate greed. The cost of living didn't jump that much. Please take into consideration price hikes if you need storage for extended times. It was also Mandatory to purchase a special lock for my unit which I was told they'd refund that's not happening. Very disappointed!