All the windows in our house are double glazed, fixed pane (that is, they do not open). All are a bit over 21 years old and some had lost their seal and were fogging between the two panes of glass. We had Metroplex Windows replace one group of nine windows that were on one wall, two of which were 60 inches x 84 inches, the other seven were smaller (not small, just not as big as the two large ones) and another set of three 24 inch x 24 inch windows in another area. The replacements were all double glazed, low-E glass; the original windows were not loe-E. They did a great job. They installed the windows in the timeframe promised when initially quoting the job. The day of installation, they arrived at the time established and caused very little disruption to our routine activities for the 4 to 6 hours they were at the house. The pricing was reasonable. The sales people and the installers were all very nice to work with. I would highly recommend Metroplex to anyone that needs windows replaced. (In fact, I've got another 60 inch x 84 inch one that has lost its seal - I need to call Metroplex to get them back out to replace that one.) read more

Metroplex Windows & Glass delivered an outstanding experience. I received six quotes, but none provided the dimensions of my windows. Some didn't even offer a written estimate. One vendor required two hours of my time from 6 pm to 8 pm. Metroplex, on the other hand, introduced themselves and asked for permission to access the outdoor area. They completed their assessment in just 20 minutes without needing my presence. They provided two estimates: one for glass replacement and another for windows, including the window count and dimensions. The other vendors failed to include dimensions, with one even suggesting that sharing such information would enable me to shop around. Metroplex Windows & Glass's confidence and transparency about their work and pricing impressed me. I chose them and was thoroughly satisfied with the results. They completed the job on time without any issues. I highly recommend them and have even referred them to work on my parents' home. read more

We got multiple bids last year to replace all off our builder windows, but held off because of the cost. Then in February, our neighbor had Metroplex Windows install new windows in their home and I met Brian (the owner) in front of their house. He came in and measured our windows and gave me an estimate. It was lower than any I got last year. After I did some research, I went ahead with the order ( it took about four mouths because of the backlog). We just had them installed this week and my wife and I are so glad we used Metroplex. Their quote was very reasonable and the install was professional and the crew did a magnificent job cleaning up. The windows add so much to our home. Brain is an upfront, honest professional who lives in Plano. He made sure we were satisficed with both the windows and installation. I highly recommend Metroplex Windows! read more

From the first contact they were very responsive and organized. Their quote was a bit higher another recommended company. There was some discrepancy in measurements between the two companies but since the other company eye balled the windows from the ground while Brian from Metroplex actually used a ladder I felt more comfortable with them. Decided to go with upgraded low E windows across the front and although they cost a bit more I'm really happy that I did. The installers arrived exactly on time and were very friendly, courteous and professional. Will definitely use them as I am able to get more windows done. read more

Great customer service; great prices! I got a recommendation from a friend. This was our third house to install windows in. The last home we did I was not at all happy with the installer; Metroplex has their own installers, they are prompt, courteous and do a great job. Also they do NOT put you through the sales pitch most window companies do. The quote is not contingent on "Signing today" to get the best deal. Our windows were installed a year ago and still look as beautiful as the day we got them. They make a big difference on our heating and cooling bills as well. Would def. use them again. read more

I highly recommend Metroplex Windows and Glass. We had been considering replacing all the windows in our home for about one year (in Flower Mound). When I finally decided to proceed, I obtained 3 or 4 bids and ultimately selected Metroplex Windows. Barry Cole estimated the job and patiently answered all of our questions. The installers completed the job in two days (41 windows). From start to completion they were fast, efficient, clean, professional and produced very high quality results. I am very pleased with my decision and we enjoy our new beautiful high efficiency windows! read more

I originally called Metroplex for just some glass replacement. I eventually decided to replace all 26 windows in my 36 year old home. Barry came out several times as i transitioned from glass, to partial window replacement to total replacement. Barry was great, never upsold and patiently showed the differences in each of the products. The pricing was very reasonable and the workmanship was excellent. I called them back for a couple of minor adjustments after installation and once again they were prompt and professional. I could not be more pleased. David D Carrollton, Texas read more

I had a very small window of time to have the windows replaced in the condo . Barry Cole was will to fit our project into his schedule. Orlando and his helper were a bit late but had called ahead of time to let me know . Orlando showed up and got right to work . The condo was a mad house eight people hanging pictures and moving furniture, two steps ladders and a extension ladder in the entry way . They worked around everyone never complained. The windows were clean and locked, shutters closed truly great guys to work with . I wish all the trades could be this professional. read more

I was impressed (difficult to do). Price was fair, they did what they said, and the glass replacement looks great! Since our frames were in good shape, even for being 20+ yrs old, we got a great price. (I did reach out to 5 other contractors, Metroplex were not the lowest, close, but it turns out they were the best value.) They replaced all 77 pieces of glass! Barry and his crew did a Great Job! for my project they were able to complete most of it all in one day (small follow-up items). The best thing we've done to our house in the 17 yrs we lived here. 10 stars out of 5! read more

The glass on our patio door was shattered while we were out of town. Not sure how that happened but nothing was taken from the house. Anyway, I called Metroplex Windows & Glass and left a message. They promptly called back and came next day to give me an estimate. The estimate was very reasonable. I ordered the replacement glass. The following week I called to check on the status. Once the glass was ready the technician came and installed the glass. Overall I was extremely satisfied with the quality and service provided by Metroplex Windows & Glass. read more

i was referred by a neighbor. Price difference between Metroplex and big box quote was $2K and included an awning window i wanted. There was an issue with original installation of a couple of the windows--i think attributable more to a less than attentive install crew vs product quality. Metroplex completely removed and installed brand new windows with a different installer that was fantastic (Jose). Brian Cole--who did original sale and follow up could not be a nicer gent. Highly recommend. read more

Replaced 8 windows and a sliding glass door. The estimate process was informative and low pressure. The initial appointment was timely and all questions were answered and various options were explained. The installation crew arrived as scheduled and completed the work on time. The workers were highly professional, competent and polite. The customer experience was top notch. On the basis of quality, service and price, I recommend Metroplex, Brian and his team to anyone needing replacement widows. read more

I had a great experience with this company. A weed-wacker launched a rock and broke a bathroom window - tempered textured glass. I called in a panic and Paige in the office sent the measuring guy that very day and they ordered the specialized glass. Juan their installer just left. He was on time; conscientious about cleanliness inside my home and about debris outside. He was a real nice guy, pleasant to talk to (and an animal lover!) I'll definitely do business with them again. read more

I have always been able to get hold of these guys and they are the best in pricing too! They understand the urgency of our real estate world and the timing of it and always come through! As a matter of fact, when those alarming home inspectors flag every window in a house (mostly because they are just dirty and not window experts) , I have Metroplex Windows come out and they verify which windows if any are really bad. Most of the time its only 1 or 2. They are very honest folks. read more

You get a top notch customer service with a great service. They have done our windows in different stages, and we always get a great service at a very reasonable price. You get an itemized estimate, which you can pick and chose. They show up when they are suppose to. We will continue to use them for the rest of our house and have already referred them to all friends and family. Make sure to ask for Brain. He has a great attitude and awesome customer service. read more

I have been using Metroplex Windows for years! They are fabulous! When you call they come out immediately to measure your window needing replaced and they are back within a week to install it and it's perfect! They are the only company that I have found, and I have searched, that will just do one window!! I didn't want five I wanted one where the double glass seal broke and they were awesome!! You really need to try them if you need windows. Pat McCurley read more

Absolutely loved Metroplex windows! They were so nice, excellent prices, very fast and responsive and I loooove my Windows! They're also great because they do new windows(glass+frame) or just glass replacement(keep your current frame). So you can spend money on new good looking windows where you need it, and just get new energy efficient glass (much cheaper) where no one really sees it or when your frames are in good condition. I love metroplex Windows!! read more

Metroplex Windows & Glass is the BEST ! they showed up on time for the excellent estimate and were on time for the install date. The installers were professional in every aspect and cleaned up at the end. I had a complete window replacement done and the best part was all 9 windows were measured correctly and perfectly fit the first time around & that is a huge deal. I will definitely be calling this company back for future projects!! John R. Dallas read more

We had The Business Owner come to a project we were remodeling when we called, HE was there to meet us & go over what needed be done ( All Windows Replaced to a Remodel Project.) The customer wanted special windows to his need, he went out & beyond to get them, the windows had to be special order. We as a Contractor ( Cruz All Services H & R L.L.C ) recommend Metroplex Window & Glass to you customers looking for Fair Quality Windows. read more