SF Granite in Lowell is unsurpassed in customer service, outstanding selections to choose from and…read morereasonably priced. They run their business built on honesty and integrity. I was a bit reluctant to drive to Lowell from the North Shore, but it was well worth the trip. They will undoubtedly be my one-stop shop again if I am ever in need of countertops!

We had to remove one section of stone countertop in our kitchen to replace some plumbing, and then…read morereplace the same section a week later. The people from Stone Surfaces were fantastic , taking care to go slowly and carefully to prevent damage to the stonework, and when the job was done it looked as good as new! Excellent service and craftsmanship and we give them our highest recommendation.

I recently worked with Jenny Stuart at Stone Surfaces for my new kitchen quartz countertop. I had…read moreno idea what I wanted and she was very patient with me - I felt she took the time to get to know me and what I envisioned. The installers were very quick and clean. They were innovative on their own - putting the seam behind the faucet instead of original location beside sink so as not to be as obvious. This was the easiest part about a new kitchen by far - I'm so happy with my quartz countertop and the experience we had.

I needed a small piece of quartz to use as a vanity backsplash in my bathroom. I contacted a dozen…read moreplaces before finding Louis Mian. Most places didn't want to bother for such a small job, or wanted to charge me for a full slab of quartz. Chris was super helpful and responsive, and the price was reasonable. He cut and polished the piece to my specified dimensions, which I then installed myself. I'd gladly return for other projects.

Great stone and superb customer service!! When our house was new to us, we used Louis Mian's to…read moresource and install granite counters and backsplashes in our kitchen and marble counters and floors in our bathrooms. Great selection, great design service and great installation. Fast forward 30 years, and the customer service gets even better. Old house, new leaks. Our bathroom floor gave out due to a leak that took months to source. Facing possible destruction of part of our floor to get at the leak, I went back to Mian hoping beyond hope there was matching stone to be purchased. Jon Mian very kindly went through his inventory and miraculously came up with four pieces of floor tile that perfectly matched that installed by his father. It's a great company that stands behind its customers for generations. Bravo!

This review is two months overdue, and I apologize for not doing it sooner. My wife and I purchased…read moreSilestone countertops from The Granite Place in Wilmington, Massachusetts. Eduarda was our salesperson. She was patient and attentive to our needs and a great help in selecting the suitable stone for our new counters. However, the customer service continued after the sale; everyone we spoke to or dealt with until the job was complete was outstanding. But we want to give a special thanks to Robeson Aquino and Guilherme Silva for their fantastic installation of our counters. They were a pleasure to work with, never rushed, and took all necessary steps to ensure they completed the job to the highest standards. Thank you, Duarte and Kaeren.

The people there are so kind and my life was so much more better when I came there I really do…read morerecommend they make your entire house look spectacular

Best there is…read more Period. Yelp says to write more,...but there really isn't anything more, they are the best.

WORST CUSTOMER SERVICE. Placed $17K order for Cambria quartz countertops with…read moreGerrityStone/HomeDepot and it's been a nightmare. Day of order delivery, GerrityStone calls us to tell us that they broke our quartz countertop at their warehouse. We ask them how much longer it would take to get an unbroken countertop. General Manager Mark Capuano tells us we need to receive the two broken pieces with a seam because "contractually he can put a seam anywhere he wants." Mr. Capuano offers us a "$250 gift certificate for a nice dinner" on our $17K order. We say no. He asks us what we want? We ask for our original unbroken countertop order to be fulfilled. He tells us that'll cost an additional $3,000. He asks if we would receive the broken countertop with an additional seam. We don't want to take the broken countertop, but we'll take it if we're given $2K in compensation. He tells us this discussion is a waste of a time and hangs up on us. GerrityStone comes back and offers us $500 to receive the broken countertop. We refuse and are still waiting to hear from them. Addendum * In GerrityStone's document, it specifically states "Seam placement should be discussed during the in-home template appointment...Final seam placement is at the discretion of the professional, and seam location may be able to be moved or eliminated in particular circumstances...Additional seams may be required based on the ability to maneuver a piece into position at the installation site." We reviewed and approved the single seam placement for our L-shaped kitchen countertop. GerrityStone is not moving a seam, they're introducing another seam due to damage to the quartz countertop under their supervision at their warehouse. Doesn't GerrityStone have insurance for damage like this? GerrityStone's website says "we will only be satisfied when you are"....we are definitely not satisfied.

I can't speak highly enough about this company. We recently renovated our kitchen and use Spencer…read moreGranite. Ellie was easy to work with and detailed oriented. The owner was terrific to deal with even after the install was completed. We needed help with installing our dishwasher and he came up some options. The installation crew was timely and the installation took less than 3 hours. Great pricing, beautiful product selection and within a week we had our quartz countertops installed. So happy with our new kitchen. Thank you so much!! Best, Kathy and David

Amazing company to work with! The process was easy, they explained every step, highly professional…read moreand friendly! We absolutely love the outcome!

Picked up washer, dryer, 2 air conditioners, treadmill, 2 scuba tanks, oxygen tank, 3 flat screen…read moretvs. Answered right away with quote. Scheduled for later that day. Arrived promptly and was in and out in a half hour. Pleasant and professional. Would definitely use them again.

I used middlesex custom builders for a few jobs around my house. I had my full bathroom gutted and…read morecompletely renovated except for tub. I also had my upstairs bathroom remodeled and a kitchen backsplash installed. Everything came out amazing as you can see in the pictures and Eric was very easy talk with about what we were looking for in our remodels. I would highly recommend his services for anyone looking for great craftsmanship.

Christine S. When my husband and I decided to do some…read morerenovations on our home, we didn't know where to start. Luckily one of my co workers had recently had a bathroom completely renovated by Middlesex Custom Builders. So we decided to give them a call. I am so glad we did...Eric came out to walk through our home, we gave him some ideas as to what we were looking to accomplish. We wanted to update a full and a half bath, remodel the kitchen and convert our attic into a guest room with skylights to add lots of light. Eric drew up some plans. His attention to detail is amazing. The results were beyond our expectations. Middlesex Custom Builders have definitely earned our business.