Worst interaction/experience with an owner of a business I've ever had. The worst part is I had a…read moregut feeling after reading the yelp reviews that I may regret it and even asked him a couple questions about his yelp reviews. The only response for every reply to the reviews and also what he replied to me when I asked is. "A+ better Business Bureau" , and I have no idea how that's the case with so many unhappy customers. I'm gonna try to make this is as short as possible just so people like me can look out before you waste your time. We scheduled a 5 PM appointment. He asked me for my last name, I asked him method of payments and he said cash or card with 5%. I said I wish you would have said something. I don't have time to go by the bank, even if it's a debit card? He replied "yes. 530." At 5:45 I text is there a new ETA? No reply, I called at 6:00 asked if there was a new ETA, and he told me he canceled the reservation because I didn't confirm the time change. And then that I told him "I couldn't afford it". I never said I could not afford it. I just would rather have paid cash. He said he waited 30 minutes for me to reply confirming the half hour time change. since I didn't reply, he canceled my reservation. Didn't call me or text me, just canceled. You get what you pay for, if they don't cancel your reservation without telling you.

Excellent experience! Steve came to my home, did a tour, and estimated 8.5 hours, 3 men, 1 26-ft…read moretruck for my move across the city. I didn't think it would take that long or need that big of a truck, but Steve was spot on - it took 8.25 hours and my stuff filled the whole truck! Pat, Ray, and Willie are efficient, professional, and personable. They are clearly experienced movers and a cohesive, hard-working team. And most importantly, all my belongings were delivered in one piece. I highly recommend them and will use them again in the future!

I really liked these movers. They laid down protective coverings for our carpets and floors,…read morearrived on time, and were flexible when I was running a little late. They cleared out the truck in just a couple of hours and were very polite the whole time. They also didn't want us to help, which I appreciated. I would definitely hire them again. Thank you to Stephen, Oleg, and Dima!

Great movers. Helpful and no damage, very reasonable with great speed. Would happily use again…read more Serge and Alex were awesome. Thanks again

Travis was extremely communicative from the quote to the days/weeks leading up to the move and the…read moreday of. I had a move to a pod service that gave me a 4 hour window and could only tell me 1 hour in advance when it would be arriving; Travis was extremely flexible and made sure he and his team were prepared for whatever time the pod would arrive. His moving team was extremely friendly, efficient and communicative, as well. A lot of the move did not go as planned, due to the original storage location owners being super unhelpful and unfriendly, and me realizing that a number of things simply had to go to junk disposal due to damage in the original location. As result Travis' team had to move the items by hand to the curb outside the storage facility. They also technically had to unload and reload 3 times, but they did it with a kind nod and smile and understood that it wasn't my fault. Travis was absolutely right to recommend 3 movers, as without the third we would not have gotten done in estimated time that I required. Thank you! Thank you! Thank you!!

Pacific Moving Company purchases contracts from other moving companies without notice or…read morecommunication and then does their "own measurements" upon arrival and charges double what was in the contract they purchased in order to meet their bottom line. They purchased my contract from Royal Moving, did not contact me, tried to push my move date back and then showed up an entire day late and charged me an extra $1000 saying I had almost double what I inventoried in my original contract, despite the measurements I provided to the company who wrote my contract. They did not offer any compensation for their late driver and tried to tell me I was lucky they were driving directly to my destination because they could have taken up to 21 days, even though I will now be without my things for multiple extra days.

couldn't be happier with the team at A simple way to move…read more From the planning communication throughout to the punctual, accurate and careful service provided on the day, the team was exceptional and worth every penny of their competitive pricing! Will recommend to anyone in the area.

We had a great experience moving my mother in-law from her home in the Bay Area to an assisted…read moreliving apartment in Rocklin. Brian did a good job coordinating the estimate and logistics, which included getting his crew and truck from south Sacramento to the Bay Area early enough to get packed, back to Rocklin, set up furniture in the apartment and drop off the equivalent of 12 large boxes at a storage facility, all by 7 pm. To do this, he recommended adding a 3rd person to the crew, which ended up being essential for success. On the day of the move, the crew left promptly at 7 am. They communicated on arrival at 9:15 when they departed, but traffic issues pushed the arrival to 10:15. They overcame this with the additional crew member, and were loaded up by 12:30 and on their way back to Rocklin. We found NO damage to any of the items. The entire move was well organized, with a crew that was polite, and personable. We heartily recommend this company.

Spoke with Dan, the owner, late in the afternoon. The next morning, Joe and Gov arrived promptly…read moreand got right down to business. My aunt recently passed, so the project consisted of moving many boxes from my living room to a storage unit, as well as moving items from another storage unit into a new one, a few units away. Both of the guys were quick, efficient, and careful, even cleaning up the mess our previous movers left us with. They optimized the space in the storage unit, even leaving space for us to sort and clear things out. Thank you so much for all your help! Look forward to working with your team again in the future if the need arises. :)

Everyone we connected with through Willis Cargo was incredibly hospitable! Dan set us up with our…read moremovers in less than a week notice. Our movers were early! D.J. and Brent were quick, efficient, informative, and a joy to spend a few hours with. They did what needed to be done and nothing more. Another company we used in the past took a ton of time to disassemble things that Willis moved without issue and wrap everything in plastic unnecessarily. We saved so much time and money with Willis Cargo!! So pleased!!

Excellent work! Highly recommend!!…read more A female family member recently had a medical emergency. She is elderly and a also recent cancer survivor. Prior to the recent emergency, she was living independently with a friend. The friend is a male and is also elderly. He is a bit of a hoarder and it is now no longer safe for her to be living with him there. Brian and Jacob with Moving with Grace helped us move her out of the hoarder house and into her own apartment at an assisted living facility. The friend knew we were coming with movers at 0830 to move the furniture out. We rang the doorbell and there was no answer. It was so quiet, I thought the house was empty. So, we enter the house and they guys get right to work. Shortly after they had started wrapping up the furniture, the friend, walks out of the bathroom in a night dress!! So weird and creepy considering he knew we were coming. And very mortifying. The house itself is very filthy and disgusting. There is thick dust and clumps of cat hair everywhere!! Brian and Jacob were both very polite and friendly and pretended it was not disgusting. They were professional and worked diligently despite the filth. They wrapped everything up nicely and got everything loaded up quite quickly. At the apartment, they unloaded everything quickly and then helped us to figure out how to place the furniture to get it all to fit! They did a great job and it is well deserved 5 stars!!

I really enjoyed my experience with Moving with Grace! They analyzed my storage unit before…read moregenerating a quote, handled my items with care, and were kind. Jeremy and Ray did an amazing job wrapping things up and arranging them in the truck. No hidden fees or costs. Would definitely recommend to anyone! We had a big move from California to Tennessee and they made the move a whole lot less stressful.

Larry and his colleague came to help move about 60 boxes and a massage chair. The move was smooth…read moreand uneventful. Larry and his team paid a lot of attention to details (e.g. how to handle boxes labeled with the word "fragile" and making sure he doesn't scratch the wall with our items... etc.). I highly recommend Larry and his for your moves, and mine.

Larry and his crew carefully and strategically took our 800 lbs (8 ft by 8 ft Costco hot tub from…read morethe curb, up our hill driveway and into the back yard to the far end/corner of our .24 acre lot. We were so happy we hired them. Larry was great with communication from the get-go, immediately responding to our quote request without all the hassle of adding fees for various things (like other moving companies did). Larry and his team handled the job incredibly. Thank you Larry.

We recently used this company for our move, and overall, our experience was excellent. From start…read moreto finish, the crew was professional, hardworking, and incredibly careful with our belongings. Every piece of furniture was meticulously wrapped and protected, and they treated both our old and new home with respect. They were friendly, personable, and worked efficiently all day. We had just installed brand new carpet in our new home, so we mentioned that to the head mover before they arrived. We weren't sure how shoe covers would work since the crew would constantly be going back and forth between the truck and the house. He reassured us that he would figure something out once they got there. When they arrived, he came up with a great solution: two movers stayed outside unloading from the truck while two movers remained inside the house receiving and placing everything. The two movers inside even asked if we preferred they wear shoe covers or simply remove their shoes and work in their socks. We told them socks were perfectly fine. I really appreciated that they asked instead of assuming, and I thought the coordination between the crew was genuinely impressive. It showed they were willing to adapt and find a solution that protected our new floors. What also stood out to me were the little things they didn't have to do. At one point, they saw me struggling to open our wardrobe boxes after they had been unloaded. Without me even asking, they came over, cut them open, and helped open them for me. It may seem like a small gesture, but it showed they genuinely cared about making the move easier for us. Those kinds of thoughtful acts don't go unnoticed. The only reason I'm mentioning the following is because I think it's constructive feedback. At the end of the move, the head mover (who seemed to be the supervisor) asked how I wanted to pay the tip--cash, Zelle, or another method. I was a little confused because earlier in the day we had already given the crew $200 and told them to use it for lunch. When I mentioned that, he explained that the $200 was for lunch, then showed me examples of what other customers had tipped. He also shared that most customers tip at least $800, or about $200 per mover. I completely understand that tips are an important part of their income, and I genuinely felt this crew deserved to be rewarded for the outstanding job they did. We ended up tipping the crew very generously because we truly appreciated their hard work. Afterward, the head mover was sincerely appreciative and thanked us, explaining how much they rely on tips and how much it helps them. I appreciated his gratitude. However, discussing specific tip amounts and comparing them to what other customers give made me feel pressured and put on the spot. Everyone's financial situation and budget are different. Some customers may be able to give more, while others may not, and that's okay. A tip is ultimately optional and should be appreciated regardless of the amount. I believe it's best to let customers decide what they feel is an appropriate gratuity without comparisons or suggested amounts. Aside from that one interaction, the service itself was outstanding. I would absolutely recommend this company and would use them again in the future.

I used this moving company for my 4 bedroom one story home and I moved 15 minutes away (8 miles). I…read morehired 3 movers and when they arrived, the main guy (Eric) convinced me to hire a 4th mover because it would help them finish sooner. He even tried to upcharge me for the 4th mover but luckily I saved the quote that Alex gave me. Well it took 11.5 hours (not including their lunch break) with 4 movers and they still didn't move everything. We just had to stop the time because it was getting so late. 3 of the guys were nice and they did most of the work, but Eric was a bit pushy and was always on his phone or going on a break. They took too many breaks (lasting 15-20 min each) and their lunch break was 2 hours. So they were off to a slow start in the morning. I really did not like that Eric tried to convince me to go to Home Depot to buy more moving boxes because they didn't have enough. As a moving company, you should have enough boxes. They were careful with my stuff, wrapping everything very carefully, but they were slow. They didn't clean anything up after they were done, left their cans, bottles, runner paper throughout the house. All in all, they were okay. Just really slow. This job should not have taken 11.5 hours