Good customer service and short wait time! I just moved here and needed to get a license and…read morelicense plate. I went on a weekday and weekend and both trips were quick and easy! I scheduled an appointment for both trips and was seen quickly and the staff was very friendly.

Overall: 1/2 Cleanliness:…read more Service: Quality: Efficiency: Value: I know this location has a ton of one-star reviews, but based on today's visit alone, I honestly can't relate to that experience. I came prepared -- researched what I needed ahead of time, downloaded the right application, filled it out, and made an appointment online. When I arrived, they checked me in quickly and even escorted me to the right window for service. The office was very clean and organized, so that's an easy five stars. The service was excellent from start to finish -- everyone I interacted with was polite, helpful, and seemed genuinely committed to making the process smooth. The quality of the experience was great too. The instructions online matched what was needed in person, and when I made a small error on my form, the clerk helped me correct it on the spot. The efficiency score, though, takes a small hit. My appointment confirmation never came through by email, and because of that, no one was going to call me over the intercom. Luckily, someone came to get me personally within a minute of sitting down, which made up for it. Still, it shows the system isn't perfect. Lastly, the value of the experience gets four stars. One front-desk clerk got distracted when other customers interrupted us, which slowed things down a bit -- but he was courteous, and I appreciated his effort to get me taken care of once we got back on track. All in all, I was in and out in 15 minutes. That's not just fast for the DMV -- that's record-breaking. Hopefully, reviews like this encourage more people to give this team credit where it's due.. . and more importantly, that this team continues to give people reasons to give it the review that I did. Good job, Midway Crossing location (Mall of Americas -- Miami) . Keep it up!

If I could give them less than one star, I would. Three…read morepackages delivered by one of Amazon's sellers. These items were urgent to finish a building project, we live overseas and had we been advised it was USPS, we would simply have found a different vendor, however, we only found out AFTER we ordered. We sent our freight forwarder to collect these items, once we confirmed they were received by the Post Office. The Post Office in all it's wisdom said they are sending our packages back to the sender because they are too overwhelmed to hand our packages to our freight forwarder. They won't answer the phone or return messages. SERIOUSLY!!!

superfast service .. helpibg staff .. accept early delivery .. very happy to be hereread more

What a positive experience! Everyone we dealt with was pleasant, knowledgeable and helpful. Smiles…read moreall around. We did not have an appointment and we were still in and out in 10-15 minutes! I agree with all the 5 Star reviews! The only issue is finding the place! Waze takes you on an adventure...

If you can follow the signs and bring the proper documentation, you will be highly satisfied…read more Everyone I dealt with was very friendly. I set an appointment and brought the required paperwork. I arrived ahead of my appointment time and was greeted immediately. Since I was in the right office, they quickly got my prices started. I was assisted with the electronic filing and submission, then taken to another area for some follow up. The woman there was friendly and helpful as well. She took care of me right away, and for me out quickly. From the moment I got past the security gate, I was on site less than 20 minutes. Be sure to check your papers, set your appointment, and act respectfully. You won't have an issue at all. One of the more helpful government offices I've been to.

Great help from Chelsea today! i highly appreciate her most professional and friendly service…read more Dr. Yuri Freeman

From when I arrived, the entire process was seamless. The guard was helpful in explaining how to…read moresign in, wait time was short. Dawn, who assisted me in my request was very knowledgable and explained my options. Good experience...

Employee is in window #2 very helpful. Took the needed action the same day…read more thank you! Best branch I've been to!

The place is a bit hectic, a very huge waiting room full of people. It can be a very long wait…read more When I asked the security guard at what time do they open, he just pointed to the door which had the hours written on the outside (backwards for people inside)--boy was he rude, and lazy. Once we had our turn, the staff member was nice to us and gave us all kinds of information.

No hace sentido tener cita y llegar a tiempo si no te van atender a la hora que seleccionaste…read more nosotros también tenemos cosas que hacer , es una falta de desconsideración para el cliente , además su servicio al público es pésimo .

Great service...Quick and painless! Very helpful and friendly staff. Office is not packed you and…read morego in and out quickly!

Following the example that Coral Gables set a few years, Doral brought forth and executed the…read moreawesome concept of a Trolley. Serving its residents and anyone who works in Doral, the Trolley works brilliantly. A city plagued by traffic problems specially during peak lunch and morning/evening hours. Being that there is not tight business district like in the Gables, the Trolley traverses the city from South to North and East to West, providing a very valuable service to Middle School and High School students and city commuters while in Doral during their business day. Improvements such as expanding the route to the metro station and including some of the more important parks throughout the route, can certainly add a larger group of riders, but, we'll gladly take what we've got... for now, and keep hoping for the expansion - soon !!! It is this kind of vision and leadership that leaves behind a legacy and makes a community a world class place to live and work.

Doral Trolley has changed my life completely, I usually take the school bus, but the trolley has…read moremade it possible for me to stay after school more often, since I can now use the trolley to get back home. It is very reliable and a lot of people use it. They recently expanded the route so now it works even better. It is one of the best public transportation systems you can find in Miami. Another great thing is that it is free of charge!

This place is very organized. Equipped with a large waiting area. Waiting room do get full around…read more12:00 but staff keeps the process moving with in and out service. Very friendly security guards helping with any questions you might have.

Unethical refusal to provide basic acknowledgment -- is a deeply concerning experience…read more I normally don't write reviews for government offices, but what happened at the Pembroke Pines SSA Field Office deserves to be publicly documented so others understand the barriers that can occur here. I came to this office to hand-deliver an important packet of documents after years of unresolved issues with SSA. To keep the process simple and transparent, I brought a neutral, receipt-only acknowledgment sheet -- something that required no agreement with the content, no commitment, nothing internal. All it asked for was a basic confirmation that the office physically received the materials. (SSA even encourages people to keep proof of submissions for their own records.) Despite this, management refused to sign or acknowledge receipt in any form, even though the sheet clearly states it is not part of SSA's internal process and has no administrative implications for them. This refusal was extremely troubling. Instead of simply confirming they accepted the paperwork, staff seemed defensive, evasive, and unwilling to provide even the most routine level of transparency. For a federal office that handles vulnerable populations -- disabled individuals, seniors, people without housing -- refusing to acknowledge receipt of documents creates unnecessary fear, confusion, and distrust. What's worse is that this is not how SSA offices are supposed to function. Every claimant is encouraged to maintain their own records, and SSA offers stamped receipts, date confirmations, and submission acknowledgments as a routine part of service. Most offices do this without hesitation. The refusal here felt like a continuation of a larger pattern I've experienced over the years -- a kind of systemic avoidance whenever something involves accountability or oversight. When a simple, harmless confirmation is treated like a threat, it says a lot about the culture inside that office. I left with no proof that I delivered anything, no assurance my materials were handled responsibly, and no clarity about why such a basic request was denied. At a minimum, management should reflect on how situations like this undermine public trust. Acknowledging receipt of paperwork is not controversial -- it's ethical, professional, and the standard across countless federal agencies. The fact that this office refused to do so is deeply concerning. I hope this review encourages SSA leadership to take a closer look at the practices in this field office. People who come here deserve respect, transparency, and honest service -- not walls put up where accountability should be.

I had the pleasure of speaking with Mikaela, in the Plantation office today... She was…read moreAmazing!!!... When she answered the phone, I knew she would be helpful. Her voice was calm and attentive to what I needed. Asking me my name and how could she help me. She proceeded to explain what was needed to make it a seamless process. She took her time to be pleasant and helpful. Mikaela's Customer Service Skills are on Point! The interaction with Mikaela was Priceless. "Mikaela, you ROCK".

mikaela was great she really went out of her way to resolve all my issues thank…read moreyou!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!