Great customer service!!! This was the second time I have taken my travel trailer to Brooks Camper…read moreSales for annual maintenance. I made an appt a couple of days in advance for an annual inspection. The inspection was done on the spot while we waited. Technician took about 30 mins and was very informative. Looks like I'm going to need new tires and brakes next year but this year I'm ready to go camping. Super easy!!!

I took my Aspen Trail I recently purchased for inspection and "make it like new" repairs and going…read moreover. Brian was absolutely fantastic! He called me every step of the way. He fixed what needed fixed, wires, plumbing, etc. Reasonably priced, excellent service, knowledgeable staff, and treated this old lady with kindness, respect, and patience. Highly recommended.

This review reflects a series of connected failures, not a one-time problem…read more I responded to an RV listing advertised at $6,499. The initial quote included a prep plan, which was later removed. Once removed, Camping World Fairmont then claimed I had "denied" the prep plan and used that as justification to refuse a walk-through inspection. Pricing and terms shifted repeatedly. Communication was chaotic. I dealt with multiple sales contacts, unclear authority, and last-minute changes -- including being told the RV was AS IS and required a cashier's check, despite extensive prior communication and disclosure that I was purchasing from out of state. On Friday, December 5, 2025, I was kept on the lot until after 4:30 PM. A hole in my tire was known to staff, yet I was not assisted on-site. Instead, I was pushed to leave as the store closed and directed toward Tygart Lake State Park. I was told to find help elsewhere. I am a Platinum Elite Good Sam member, and this occurred after payment, late on a Friday, in winter conditions. The campground was closed, and I remained safe only because a Park Ranger intervened. Earlier that day, a hitch installation at Camping World Fairmont was followed by electrical failure in my vehicle. After roadside assistance and a tow, the dealership declined delivery and redirected responsibility to insurance without evaluating the issue. Posting this so others can make informed decisions.

I wish I could give them zero stars. They have had our camper for MONTHS. No one calls you back. No…read moreone knows what's going on. The turnover is so high you will talk to one person who you think will help you, and then call back two weeks later and they are already gone. They will perform UNAUTHORIZED work on your camper, without your knowledge and then expect you to pay for it. We simply wanted our awning FABRIC replaced. They gave us a quote of $1800. Months later, it's now over $6000 because they decided the mechanical parts needed replaced. No one called us to let us know. No one asked us to authorize the additional work. Now they are holding our camper hostage for work we didn't authorize.

We give this RV repair center 5stars! We had a road defect in our 7 way cable and we had no brake…read morecontroller. We were traveling and far from home. I called and Stephanie was able to fit us in the next day. We arrived and Ron Moore repaired the 7 way and also found a problem in the propane tanks to fix. The price for parts and repairs were very reasonable. We were well looked after while waiting and all done in 2 hours. We were incredibly relieved to have this fixed! Great staff, great prices and excellent service all round. Thanks so much!

Screwed up DMV and bank paperwork 3 times resulting in Higher payments than I initially agreed to…read moreand an overall higher final purchase price. No so much as an apology from the dealership. I wont be a repeat customer.

The saved our vacation! Great place with friendly expert advice. They helped us troubleshoot a…read morewater pump issue, and had the parts we needed to make our repairs. Well stocked with parts and accessories.

We were traveling south when we realized we had no trailer lights. We contacted Roy's service…read moredepartment and we were told they could work us in right a way. They were prompt, courteous, rewired the trailer plug and has us on our way in less than an hour. I would recommend Roy's and I would certainly use them anytime we needed service again.

We had a issue with our hitch on Hwy 70 and by the grace of God we pulled off the highway and found…read moreStewart's. Everyone there was so pleasant and nice. I explained what happened and I think it was the owner who came outside and checked out our tongue and hitch issue. We were directed to the garage crew of Paul, Walt and another fine gentlemen. They quickly assessed the problem and went to work. In no time we were back on the road with confidence the job was done by experts. If you ever need a trailer or RV repair go to Stewart's.

We just bought our 2nd travel trailer from Stewart's. Wouldn't go any place else. He beat every…read moredealer in a 4 state area on our 1st camper. Always treats you like family and never forgets you after the sale. Service people are very professional. The come in and when the leave you would never know they were there. Highly recommend stopping there

Friendly, courteous, knowledgeable service. It's a convenience store with many RV parts and…read moreaccessories. If it's not there, they'll get it fast. They also have a large selections of ready-made buildings as garages, storage sheds and Life-size doll houses with outdoor porches. Call for seasonal hours.

Couldn't even get these people to call me back. They don't answer the phone, have a text system…read more Camping must be their side hustle and can't be bothered. Finally found somewhere else for the service.

First, I really hate to "bash" a local, small business. I didn't want it to come to this. Please…read moretry a different place. I am not one to write reviews, but I feel I need to for Jones RV. They are not a member of the BBB as far as I could tell. This is what was supposed to be done: Inspection Generator needed fixed not replaced New water pump AC needed fixed not replaced New awning New slide out toppers The have now had my RV for over 6 weeks. They waited a full month to inspect it and said there is a tail light problem that they "have to figure out". I picked out the new awning when I dropped it off, but they waited a couple weeks before ordering it. Then, they told me it was a custom size and it would take 4 weeks to install. I am so frustrated with this place. Please do not try them. There is no reason they should have my RV for this long. I have lost about a month of use/rentals. I cannot stress this enough... Do not go here. Try a different place.

Not a big fan of this place…read more It took me 20 minutes to track down the a single person to help me. I asked anyone that I saw and no one seemed to work there they all just said that I needed to wait to talk to the owner. Once he finally came down he told me that I had the wrong part for the RV I had. Luckily I had measured the RV piece before I left so I knew it was the correct part. He told me that there was no returning it if it was the wrong piece. Customer service skills = 0 When I went to check out he told me they don't accept credit cards. I asked if I i could set up an account as I run a business that would have used his store frequently. He told me "Son your going to need to grab your wallet out of your pocket and pull out some cash". As I was leaving he told me that he didn't really care about the business. He told me that he was just doing it to kill time, that his wife had ran the store and accepted credit cards but now that she no longer helps he was just killing time.

I just sold my 2015 Tag camper RV Leaders &Camping located in Irwin Pa…read more My contact was August and he was very helpful with the Whole transaction. I also met the Owner and the mechanic . RV LEADERS&CAMPING IS A OUTSTANDING BUSINESS!! I highly recommend this business!! Don McDaniels

we purchased our Catalina Expedition Trailer on 5/25/26 from here. when we picked up the trailer…read moreon May 29, 2026 there were 2 items missing from the roof a vent cover and solar panel. when we noticed this we were told we purchased an as is vehicle. We understand that. we were expecting to pick up the camper as we viewed and purchased it on the 25th. instead of making things right we were told that we could get an attorney and the owner would not help us. Upon our complaint with the BBB we started receiving more nasty text messages from Brandon and Heather at RV Leaders. These people are beyond unprofessional and are liars and scammers. They fired the entire service department the same week we purchased our camper because Heather the Sales Manager felt the Service Manager wanted her.

We had a list of problems that needed to be figured out and fixed on our 2004 Fleetwood Expedition…read moremotorhome. After talking to Tim on the phone we decided to have Murph's RV do the work. It was worth the hour drive to have them do the work. They tracked down the parts, worked out a better solution for accessing and fixing a leak under the shower and found the electrical issue with our power awnings. The list goes on but bottom line is they do great work, are easy to communicate with and have good prices. In an industry where a lot of repair shops take advantage of pricing on hard to get parts or our need for quick repairs, we where relieved to find this trustworthy shop to help us. Grateful, Paul & Diana Y.

Great customer service. I ordered few items came fast. Always a big help. I always order my weather…read moretech mats from Murph's comes within just a few days if not best day of ordering.