Septic tank was pumped professionally and with flair! Troy was friendly and answered all my…read morequestions. Great service! Price was right. Already on the schedule for next time!

Very unhappy with their service. We had to have our septic pumped for the second time in a little…read moreover a year and I asked them to please find out what the problem was and they didn't, they just pumped and charged our credit card and no one called. Then a few weeks later, we had to have it pumped again and they went back, told me I had to pay additional for an emergency appointment, and finally figured out what the issue was, which was going to mean tens of thousands of dollars in repairs. When I asked to speak to a supervisor I was told that everything goes through the receptionist so you can only leave a message with her and then she'll answer you. I just find it ridiculous that I couldn't speak to someone when we're facing such a huge cost.. Going to another company with better customer service.

I always like to support local businesses when i can, so when i needed a 10 yard dumpster…read moredelivered, I called Norsik in Southampton. I live on a narrow private dirt road that is kind of tight, but have had dumpsters delivered here before, over the years. They sent someone named Stu to eyeball my road beforehand and when he called back later, refused to deliver here citing that he needs 35 feet ( whatever that means), could damage his trucks, a lowish hanging power wire bothered him, too BUT he could send a smaller different type of unit that was more expensive and no door. (makes perfect sense) I then called my regular trash service, National Waste Services in Bayshore. When i started to explain my road situation, they said ''don't worry, we'll figure it out''. The dumpster arrived this morn. There was some maneuvering involved but one man managed the whole thing by himself. Very friendly and efficiently and even managed to not ruin his truck or electrocute himself. So, to anyone in a similar situation as me, call Stu at Nordic if you'd like their rule book read to you over the phone...Call National Waste Services if you want the dumpster. Guess that's the difference between a company that doesn't need your business and one that does.

When they came to pick up the dumpster, their driver was careless and pulled out the truck from the…read moredriveway without looking and pulled down my electrical power lines. He took full responsibility and apologized. We even had to call the police because the power lines were laying on the main road. We then called the manager Stu Fuhlbrugge who claimed that it was our fault because the wires were low. The thing is, this was the second dumpster we had rented and the first one was picked up without any damage to my power lines. We had to hire an electrician to fix the electrical connection into my house. Stu promised to pay some of those costs. When we presented the heft bill - $3000, he shrugged it off and said that he wasn't going to pay for it and he had never agreed to us that. He had prior claimed that Norsic was a good company and in the area for 89 years and that they honored their commitments. Well, I never saw any evidence of that. This is why companies have liability insurance - to pay for such accidents. I now have to deal with this extra electrical cost. My contractor was very disappointed (after working with them for years). He has decided to never work with them again. Norsic may have the most dumpsters in the area but they also have the worst customer service and severely lack business responsibility. You know what to do - stay away. There are enough other dumpster companies who'd bend over backwards to have your business.

Prompt, reliable, and remarkably cheerful considering what they are doing....puts a good face on an…read moreugly job. Highly recommended local business.

This company left a disaster in an 75 year old lady's house. We as plumbers referred this company…read moreto our customer and not only did they pump a pool that did not require pumping they also left 2-3 inches of sewage all over the bathroom. Will never make that mistake again. Think twice before using this dishonest shoddy opertaor

Went very well. Very knowledgeable. Came the same day while others said 24 hours needed to come on…read morea future day. Everyone else that I called said I needed to first pump the Spetic Tank and then see if the main line was clogged. CDM (Mike) looked at the tank first and said it was fine and cleaned the main line first and saved me the pumping fee which probably is needed for a few more years.

great service they did my cesspool for cheap I will use them again. No other cesspool service can…read moredo it better

Great service. I use them every year. They are friendly they work hard. They kept me informed every…read morestep of the way.

Thank you very much! We had a main line clog and they came right away to take care of the issue…read more Great service and very fair price (we had this done a few years ago due to roots in the line and they raked us over the coals). Not the case with Certified! I will be calling them for all future work.

I had an emergency backup at my home. I contacted several places on a Friday night 9pm. After…read moregetting machines and a couple of non Knowledgeable call service personnel, I got a hold of Roe from Discount Cesapool and drain. We were in a state of panic not knowing what to do. She calmed our situation down gave us some Instruction and had her foreman " Dante" out to our home the next afternoon with a pump truck And tools. Within a few hrs. They fixed the clog and got most of the junk out of the trunk :) turned out our c-pool and solid waste box has not been pumped in a long while since we did not know where they were. Well after some searching with special metal detector and other cool gadgets they found the c-pool, they also advised us who to call to get copies of where items were placed on our home survey just to be sure. Well they were correct. After speaking to the Owner "Domenic" who was Extremely Knowledgable he advised us how to make this a bunch easier in the future to get our systems pumped to avoid this horror in the future. After agreeing on a price I was happy to see their quality of work at a Super Fair price. No hidden agenda just HONESTY. THANKYOU so Much for being fair and honest from beginning to end. You guys earned a customer. A plus service and equipment. They left the job nicer than when they started.

I was overdue for replacing my 1962 block cesspool. They serviced old cesspool and recommend that…read moreI replace it. They took care of everything. I thought it would take weeks or months to get the permits but they were ready immediately. But here is the important part. They went over every detail from what trees had to be removed and how much space they need to get into my yard with the equipment. Communication was beyond excellent and there were no surprises when the day came to install the system. Within 2 hours we were able to use the bathrooms and they didn't leave until the yard was leveled out. I would highly recommend them.

After calling like 5 different businesses that informed me they wouldn't be able to see me for…read moreanother 2 days I called rite-way who was over in an hour. They informed me my septic tank was filled to the brim and my overflow was as well. They pumped my septic tank serviced my overflow but most importantly I was back up and running in no time. Anybody who was a full system knows how bad it is to not be able to use your facilities. Great people and very knowledgeable. I'd def use them again.

From the owner: We treat all our costumers as if we were doing work in our own home. Give you a straight answer…read more we do what we say were going to do . offer free advise . we do camera inspections and electronic locating

They responded to my yelp request to assess my existing system at my new home for any issues that…read moremay exist immediately. Office folks and the guys that came to service my home were all very friendly and helpful. I will certainly use them if needed in the future.

Their representatives came out on short notice to pump our tank and were helpful in giving us…read moreadvice on tree root damage to our septic line.