We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

I hired The Grout Medic to replace the caulk in my shower, but what I got was an entirely new…read moreshower stall. They not only took out the old caulk around the tile and replaced it, but also the clear caulk between the glass and the framing. And not only that, they cleaned all the tile, grout, and glass surround. Pete was meticulous. He did an even better color-matching job of the caulk than what was there originally.He also found some areas under the entrance to the shower stall that had never been caulked. You had to lay on the floor and look up under the doorway to the shower to be able to see it, and he found it and fixed it. Their service isn't cheap, but you know what they say, you get what you pay for. With The Grout Medic you get MORE than what you pay for! I highly recommend them.

I am so mad I didn't have them do every floor!! The two floors they did made the 15 year old tile…read morelook brand new. They also fixed the grout and caulk in our marble shower and made it look 10x better. They don't just come in and spray cleaner on your floor. The guy spent the entire day making everything look perfect. I only regret not doing every floor. Worth the money.

Super knowledgable, responsive, and easy to work with!…read more He knew the exact name of the type of tile that needed replacement in my bathroom and was fair and reasonable.

Radek replaced a tile floor in my shower recently and I am so happy w/ his work. He was responsive…read moreand professional, showed up when he said he would, and didn't damage anything else while in my condo. His pricing is very fair. I have referred him to him friends and will use him again for my next project. My floor finally looks like a professional did it! I highly recommend Radek!

I've been working with Connor at the Naperville site for several months. I probably started looking…read moretoo soon bc the project remodel on my master bath won't start until June but I like to take time to make these design decisions. Connor was incredibly helpful and patient with me. He works with my contractor so the ordering was seamless. He knew dimensions and just how much of everything to order. If there is too much, I can return, no hassles. The product came delivered to my house and I can hardly wait for the it all to be installed. I've ordered from there in the past for my kitchen and I would recommend them to anyone. Connor is the best and very knowledgeable. He only wants to make his customers happy and he follows up with them too. I've been very impressed and am a satisfied customer of The Tile Shop.

We were getting estimates for tile in the area for an installation. At first, they were friendly…read moretalking about the project, but we ended up going elsewhere and they did NOT take that well... I got a rude phone call from the sales associate, pretty unprofessional.

Steve, Will, Rebecca and their crew did an amazing job on our first floor bathroom so we hired them…read moreto do our master bath renovation as well. They followed through with what they said they'd do, were timely, reasonable costs and great work! Both bathrooms look gorgeous. Steve is a knowledgeable, helpful and friendly contractor. They know tiling for sure. We were able to buy material from wherever we wanted but if we needed recommendations they would always have them. We really have no complaints at all, we'd absolutely use them again.

We brought Best Renovations into our home to remodel our main bathroom. We wanted to update and add…read morea walk-in shower. Their team did such an outstanding job with the demo, carpentry, electrical, plumbing, tile, glass doors and finishes that we invited them to bid on more projects. Their prices were great and the timing was perfect so they painted all but two interior rooms, rebuilt our chimney and renovated our den fireplace. The team was extremely professional, extremely punctual and very detailed; just who we needed.

I have to give big thanks to Mr. Jalen Amison, (ADM install materials) and his professionalism…read more I was returning an item I purchased 20 days ago (New in packaging with receipt), and was rudely and aggressively rebuffed by the CountrySide Store assistant Scott and the manager Carl. Mr Amison at the Aurora store knew return policies and courtesy to customers who are following the corporate return policies. I felt reassured that my shopping at the Aurora store was valued. Not so at the COUNTRYSIDE store, where aggressive nastiness is a norm and where the MANAGER decides the return policy. I will have Floor and Decor LAST on my list of places to shop, but if I do return, it will only be to the AURORA store.

After shopping Menards, Lowes, Home Depot and online in search of bathroom floor tile without…read moresuccess, I finally found Floor & Decor. Dean answered my questions about current decorating trends and assisted me in finding just what I needed to help me blend my aesthetic with potential resale value in a couple of years. The price was also better than I expected. My only two suggestions for improvement would be, 1) add signage to show there was floor tile in the center of the store. I saw the sign for "decorative floor tile" but did not realize there was other, less expensive, floor tile elsewhere in a separate area, and 2) have people on the floor ask customers if they need help. I was wandering in the wrong area and 4 different employees either stood talking to each other or were putting new samples on the wall who basically ignored me.

I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old…read moreflooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

I'm a detail-oriented (okay, picky) homeowner, so choosing the right flooring company was a big…read moredeal for me--especially because I was working with a very tight deadline. Creative Floors not only met my expectations... they completely surpassed them. The entire process was unbelievably easy. Ordering was straightforward, pricing was transparent, and Johnny wasted no time getting my condo measured. Their responsiveness alone sets them apart--every question I had was answered quickly, and the scheduling was handled like clockwork. When installation day came, Jose and the rest of the team were fantastic. Professional, efficient, respectful of my space, and clearly skilled at what they do. They got everything done within my narrow timeline without cutting corners, and the finished floors look phenomenal. If you want beautiful flooring, stress-free service, and a team that genuinely delivers on their promises, look no further. Huge thanks to Johnny, Jose, and the entire Creative Floors crew for making this project so smooth and successful. I couldn't be happier with the results.

We hired Paul after meeting with several contractors and were blown away by his vision and…read morerecommendations. He renovated our kitchen beyond anything we could have imagined. His crew was punctual, professional, and kept the space remarkably clean. We stayed in the house during the renovation, and the entire process went far better than expected. Truly top-notch work.

What can I say except this place (actually it's people) are fantastic. We were looking for someone…read moreto fully remodel our bathroom so we started researching places near by. Got a few quotes and then Paul appeared. He did not just give us a quote, he gave us a vision. After discussing it, we decided to move ahead. After a few weeks we had a new "rest room" that rivaled any we've seen on our travels. My son said he felt like he was on vacation when entering the room. We were so happy with it that we proceeded to update our hallway. Now we are planning for a full kitchen/dining/living room remodel. The work force is so respectful, thoughtful and kind that we wouldn't dream of going anywhere else for our remodeling needs.

Marek did a really excellent job on my kitchen tile and Stone window sills…read more I had contracted a different tilesetter before Marek and that contractor did a terrible job. Marek was very understanding and worked with me to pick out some new tiles, demo the previous bad job and put up the new ones. He was really professional with the demo and kept the job real clean. This was important because I had just had new countertops put in. I'll definitely be calling Marek again.

Marek retiled our kids' shower and did a flawless job. It was individual tile (not mesh), and he…read moretook extra care with layout and precision--especially the extra-wide niche. He's professional, easy to work with, and incredibly clean. We can't wait to hire him again!

Trustworthy, hard working. Fair pricing too. We will…read morerecommend Greg to anyone needing tile services.

Greg has done several tile jobs at my home. I couldn't be more pleased with his professionalism…read moreand the time he takes to make everything look right ! If you need a tile guy you should definitely hire him !