This has been one of the most pleasant experiences working with Matt and Karen of Floor Coverings…read moreInternational. They are thorough and meticulous with details - which means a lot to me. I had my second floor carpet replaced with the same vinyl flooring on the first floor. They were able to match the flooring for a cohesive look and it turned out great. Highly recommend!

They did a great job from start to finish. They were on time professional and went above and beyond…read moreto help me with my flooring needs. I will use them again.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I had carpet installed from this company. First off the contractor…read more cover my light switch. Then out of 9 closet doors they stuck one in the track knowing it wasn't right. They finally came this morning they did the light switch but they couldn't do the door. The company tells me your carpet was too thick. I informed them your contractor did this not me. She informed me we don't shave doors down. I responded with I have door all of them work except one. They refuse to rectify the situation. Now im going to fix the closet door and see them in small claims court. Bad thing about it is these Latinos two couldn't speak English. So I know they're illegal. Let me call ICS on this company.

My wife and I shopped around before choosing Creative Floors, and we're so glad we did. Johnny, the…read moreowner, helped us develop a cost-effective plan that perfectly fit our needs. Throughout the entire process, he was responsive, professional, and always available to answer our questions or address any concerns. We hired Creative Floors to install vinyl flooring on our second floor, along with new baseboards and shoe molding. We were also pleasantly surprised to learn that updating our staircase railing fit within our budget. The result is beautiful new flooring and a stunning stained railing with iron spindles. The transformation has been incredible. It truly feels like we have a new home. The difference is immediately noticeable when you walk through the front door. I would highly recommend Creative Floors to anyone looking for quality workmanship, great service, and excellent value.

I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old…read moreflooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

John has done some prefinished installations as well as new installs completed with sanding and…read morestaining for us. His quality is always top shelf. He takes his time and it shows in the final job. Great business!!

If I could post a picture, I would, my 2000 sq/ft floors turned out gorgeous!…read more It's pleasantly challenging to try and rank what I liked best about the service I received from All American Hardwood Floors, but number 1 would have to be service. Anytime I tried to reach the company, "Johnny J" (owner) always answered, friendly as could be. He explained the process from beginning to end, starting with why the wood needs a couple days in the home before installation. I don't know much about installing floors but I really felt like he was doing it right and not rushing to make the sale or get it done. The workers were fast and meticulous when it came to their work and cleanliness. I paid a extra to have them rip out the carpet, something I could have done my own, but nice to have someone else do for you and haul it away. Choosing a color stain was a challenge and I probably annoyed "Johnny" with my indecision, but ultimately with his advice I chose the best color for my home. Dogs and Hardwood Floors... I have TWO large dogs and they are rough on the floors but you would never know it. They've held up beautifully and again, Johnny's experience came into play as he consulted me with what finish to go with that would show the least amount a "dog nail" wear and tear. If you're in the market or having a tough time picking between two installers, I don't think you can go wrong with All American Hardwood Floors. They were not the cheapest bid I received and the were not the most expensive... I shopped around and they were extremely competitive. The owner seems like a very respectable hardworking family man. All American Hardwood Floors will be installing the hardwood on my second floor for sure! Good luck with your next project and choose this company with confidence. www.allamericanhardwoodfloors.net

Amazing selection of designer tile! Extremely helpful in helping me decide on the perfect match for…read moremy kitchen! Thank you!

I found all my tile here for my condo remodel. They have a pretty decent slection and the prices…read moreare pretty good too. Angel was helpful in tracking down a particular shade of a tile that we needed to get ASAP. Overall great customer service. This place has better quality than the box stores but without the markup like some other tile stores I visited.

The initial communication was excellent, however despite my many messages Tim didn't reply, nor did…read morehe explain that perhaps he was unable to do the job. I was impressed with his effective communication and professionalism.

They provided the estimate fairly quickly and they were ready to complete the project ! I was…read morepleased with the results and would use them again.

We used A1 floors to stain and restore our floors and they did an amazing job. Not only did the…read moreexceed our expectations with the quality but they are easy to work with and friendly. We could not be more pleased with the work they did. Mike and his crew are the best!

Love our new floors!…read more We used A1 Flooring to replace our old plank style hardwood floors in our family room, living room and dining room. Mike the owner was very patient and helpful as we went back and forth trying to make the right decision for our floors. Come to find out our old floors were uneven and the original subfloor underneath was unstable. Tony the carpenter reinforced the original subfloor and a new subfloor installed on top. The new floor was installed on the new even subfloor and looks beautiful! Mike and his crew did a great job. We would definitely use A-1 Flooring again.

If you need flooring, go right to Olson Rug Downers Grove and see Jennifer. We needed over 1300 sq…read moreft of flooring products in my Mom's house and she was a huge help to get the carpet and vinyl we needed within our budget constraints. Jennifer knows what colors work for all kinds of applications...even a house built in 1975! The place looks clean, fresh and updated with the new flooring! She is a fantastic person to work with and a great asset to the Olson Rug Team. The vinyl installers were scheduled to take 2 days but stayed late to get everything done in a single day...that's dedication! The carpet installers were careful not to mark up any of the freshly painted walls, and did a great job as well. We will be calling Jennifer and the Olson Rug Team when we are ready for new flooring in our own house. Well done Olson!

I chose Olson after the positive reviews I read. Jennifer was great and answered all of my…read morequestions. She was patient with me and I did not feel pressured to make a quick decision. I came in on a Sunday and she was able to come out right away to get measurements. I appreciated the entire team contacting me every step of the way. I received a call within a week that my carpet was in and to schedule install. The Friday before my install I received a courtesy call on time window and what to expect. I received a call when the installers were on their way. They were friendly and efficient and left my home clean. I would recommend Jennifer and Olson rug for your flooring needs.