I recommend the Patio Kings of Fresno CA solely for completed product workmanship and the work…read moreethic of the installers and delivery staff. I have a new patio cover installed last week that I am pleased with. Much like several of the reviews already posted, I found communication and accuracy lacking in office-to-shop staff. The initial project bid was conducted in a thorough fashion by Richard who did respond via e-mail to my inquiries about changes to the initial contract. However, it took two rounds of communication with office staff to get a signed copy of the contract change agreement. Shortly after contracting for a patio cover, I received a lengthy e-mail with attachments from the 'production manager' which contained conflicting information about the delivery of materials. I had scheduled other work to be performed on my property contingent upon the delivery [date] and installation of this project. I received a call a day early that materials were being delivered but was unavailable to pay for the materials. I explained this to the driver who was courteous and understanding about the miscommunication. We agreed that I would mail the check since the miscommunication about the delivery date was "on them". I called the production manager to inform her of this and she had the audacity to argue the conflicting communication with me. Fortunately, I was where another person heard this conversation. I confirmed the installation date with her to make sure that was correct. I received a call from the installer on the first day of [expected] installation informing me that he could not come that day. He did arrive the next morning as promised and immediately saw that not all materials were delivered. He made calls and had the remainder pieces delivered a couple hours later. There was still a slotted panel missing, however, which meant he would not be able to complete the job that day as he'd intended. Luckily I had cleared my calendar for the following day in case of any further issues and was glad I did. The installer's frustration with the inefficiencies put on him was palpable, but he was courteous and respectful toward me the entire time. He stayed in communication with me and let me know exactly what would occur next in the process to correct the order and delivery errors. He stated several times that, regardless of the mistakes made before him, his main concern was my satisfaction and that I be happy with the final [installation of] product. The patio cover has since been cleared by the city building inspector. Life is good. Commendation to installers Enrique and Adrian for doing what they said they would and doing it well! PROS: Courteous and respectful delivery and installation workers, product quality CONS: Poor communication, delays, poor/no follow up, poor customer service, expensive

The process continues to be trash. Excuses after excuses, delay back orders, damage item, late…read moredelivery, will get it done by Saturday or Sunday, yet its Tuesday and im still waiting on my patio covers to be installed. They keep saying we will keep you updated, so you wait for update and nothing gets updated until you reach out to the company yourself. Go with a different company. Keep yourself sane and go with someone else. This is ridiculous.

We are beyond satisfied with the results of this project--it was a genuinely stress-free experience…read moreand the quality is simply superb. The team didn't just complete the job; they took our aspirations and expertly brought our vision to life, achieving a final result that is even better than we imagined. This perfect 5-star rating is a testament to the dynamic partnership and sheer excellence of both Melina and Moises's team. Melina was highly effective and supportive throughout the process. Her clear, proactive communication was instrumental, keeping us informed and providing excellent support throughout the project. She managed the schedule and client relationship very well. Moises's team represents the highest level of craftsmanship. Their site management was impeccable--the worksite was consistently the safest, cleanest, and most organized we have ever seen. They operate with meticulous precision, implementing rigorous quality checks that guaranteed the work was perfect the first time. This is an elite-level operation; their combined skill, dedication, and professionalism set the industry standard. Hire them if you want a project executed with absolute excellence!

Company said they were hiring but never answered to 4 emails. Represents their work ethic lazy and…read moreunresponsive.

Family room remodel. New flooring and reface fireplace. Turned out just the way I imagined it :)read more

These guys are amazing…read more We had damaged subfloor in the kitchen that needed to be replaced. They were in and out in 3 days, subfloor replaced, flooring replaced, trim repaired, all electrical and plumbing repaired, AND crappy old kitchen cupboards removed and then reinstalled without any damage either to the cupboards nor the tile backsplash. This was all done last week. We just had a second contractor get back to us with a late estimate for the same job, insisting that the kitchen cupboards would almost certainly fall apart and need to be replaced (for more money obviously). So we sent a photo of the job already done with cupboards intact. We will only be hiring JJ from now on.

-Failed to respond to email. -No reply's to texts…read more -Missed his meeting time. -Gives lame excuses! Do Not Use Aztec Tile!!! Reached out to owner, Noe, he asked me to send an email so he could reply with a response and schedule a consult. A week later no email from him. I called him and he said he was out of town. Ok, gave him a second chance, let's schedule over the phone, HE SAID, let's meet between 12-1 for the in-person consult/estimate. He also asked me to text him the my address, my name, my cell, etc. so I did. Day of, hours before our time frame, I asked him to text me when he's on his way. No text response. I called him at 1 and no answer. He called me back and said he was an hour away on a job he was stuck at. Wth!!! You schedule a meeting with a prospective client and you ghost them and you give them NO heads up. Very disrespectful of someone's time! You should call to reschedule, I say these type of lazy business owners don't deserve anyone's business. He texted me later after I told him I'll go elsewhere and he said HIS main responsibility is to current signed contracts! You're responsible to potential clients, too, and to make meeting times YOU arranged, in addition to signed contracts. That's how to run a business. A quick text to say we have to reschedule is a bare minimum to run a business. To give a response like that lets me know you give no s**ts to your customers and you don't respect them. What a flake!

I currently have the pleasure of working with Aztec Tile & Granite and Elite Cabinet on the remodel…read moreof my home. From the start their dedication and craftsmanship are nothing short of exceptional. The team took the house down to its studs, reinforcing the foundation and opening walls to strengthen the entire structure. Their attention to detail has been evident at every stage of the project. This level of speed and accuracy is rare and truly commendable. This personalized approach made me feel valued and confident in their ability to deliver exactly what I envisioned. I highly recommend Aztec Tile & Granite and Elite Cabinet for any remodeling project. Their expertise, efficiency, and customer-focused service set them apart. My home is 3/4 done and can't wait to share pictures when completed.

A Step Above Construction remodled my bathroom and helped with refacing my fireplace and some other…read morethings. He is on time, clean, very knowledgeable, takes pride in his work and the prices are fair. He asked questions about my preferences, made suggestions and explained every detail as the job progressed. I have worked with others and his work really is a step above and beyond. I highly recommend Tracy Jors of Step Above Construction.

I highly recommend step above construction. I worked with Tracy and he was amazing!…read moreHe re-modeled my bathrooms, family room, and so many other details in the house. He did an amazing job. He was prompt, clean, efficient, and incredibly knowledgeable. Most importantly, Tracy is honest and will get the job done as he promises! I found this company through my sister and friends who also used him. They did a huge remodel. They were also delighted with his work! Tracy is also great at fixing problems that other contractors mess up. Plus, he is a really nice guy!