Tracy remodeled our kitchen living room and family room for us. We had major plans of taking out walls and moving things around to have an open floor plan. From the first time we met him he was nothing but personal and exceptionally proficient. We had a few other people bid on the job and none of them compared to Tracy. He listened to what we wanted the kitchen to look like and helped us with the logistical aspect of it. He was not forceful like some of the other contractors who came in to bid the job. Tracy reassured us that whatever we wanted he would make it work and make it look great. We took out 2 walls, removed a window, changed the fireplace, and redid some AC ducts. Took out all the old cabinets and flooring and replaced everything. During the actual construction Tracy would offer ideas to change a few things that would help to give us the feel we were going for. He never told us it had to be done or made us feel like we needed to take his suggestions, but we were very grateful for his advice. We even made some changes of our own adding more work for him and he was more than willing to put in the extra time in order to make our kitchen look stunning. It was very comforting having Tracy working on the kitchen especially when he had to spend time fixing some of the mistakes from the original builders as well as home depot who ordered our cabinets wrong. We were never worried about how the kitchen would turn out because we knew Tracey had the eye for details and would spend the time to make it perfect. To say Tracy is a perfectionist would be an understatement; he would stay and fix things that I didn't even see as a problem until he explained it. As I said before Tracy spent a lot of time correcting mistakes that he didn't have to do. He spent half a day rewiring our electrical because it had been wired wrong when the house was built.The people we ordered our counter tops from also cut them wrong but Tracy was able to make them work as well without even noticing their mistake. It's the little things like that that made us very appreciative we went with Tracy for the remodel. Tracy always made sure he cleaned up anything that might be dangerous for our two little boys. We are already making plans to have Tracy return to do work on the rest of the house, especially after we saw his remarkable work. We have already had several neighbors ask for his card after seeing his work and we will continue to recommend Tracy to anyone who's looking for a contractor. read more

Tracy did absolutely wonderful work on our bathroom that had to be completely redone. Everything needed to be gutted except for the shower, so this was a huge job. First of all, we had consultations with several other contractors and he was the only one who both took time to really assess the project and have a reasonable quote. Another contractor barely looked at the space before quoting far beyond what Tracy quoted us. Tracy had good ideas from the beginning and was very clear and articulate about what needed to be done to realize them. He was very confident that we would love the new bathroom. Our house is over 25 years old, and along the way we ran into some complications with the structuring of the space and some poorly done old wiring that put a kink in the original plan and time frame. However he always found a solution to every problem quickly. The other issue was that many of the items we bought beforehand at Home Depot were incorrect. These included small and big things, such as the sinks. We were misinformed by the employees of HD that the sinks would "drop in" to the lower cabinets and fit perfectly- in fact we were guaranteed of this in an hour long meeting with some of the staff. They did not. Not only that, but the measurements of the cabinets were off and were not going to run right up to either wall, i.e., there was going to be a gap on either side. We were not happy about this. Tracy came up with an ingenious solution to these problems by utilizing the backsplash material to extend the measurements of the entire cabinet piece. He ran the squares down the middle of the cabinets which also created a very decorative, unique look while eliminating the gaps. The result with the added backsplash is beautiful and the cabinets run right to the wall as originally wanted. Other people may have told us "too bad" when we ran into these problems, but Tracy really cared about finding a solution that would make us happy. Another reviewer mentioned that it's as if he's working on his own house and that is true. He's someone who takes pride in what he does and will take the extra steps to make it great. He is a very personable guy and extremely polite. When he had to inform us that half of what we bought was wrong, he was very kind about it and didn't make us feel dumb when we were already frustrated by the lack of help at Home Depot. We would not hesitate to recommend him to anyone and are planning on contracting his services for future projects. read more

Hi, I'm Brenda's father writing a review of Mr. Jor's reconstruction of her bathroom in her home in Woodland Hills, Ca. Step Above Constr. is Mr. Jor's. He tore out everything down to the studs, reframing as needed to correct the mistakes all the idiots had made before. He re-plumbed per code and rewired from the elec. panel to the bathroom per code. He dry walled for the wet area per code. He called in a tile expert who was exacting and demanding. His assistant knew most all the trades and performed with precision. In addition to this Mr. Jors was easy to work with, affable, and went out of his way to help my daughter with little things like replacing one socket in the bathroom chandelier that went bad, framing a new attic access to fit the architecture of her home, closing off a bathroom window with the exact siding to match the exterior of her home, tracing down electrical wiring that led to a secondary panel in the rear building, re-wiring the main electrical panel to downsize the secondary electrical panel in the out-building and making the out-panel electrically safe for her. How do I know this? I was on the job every day of the 3 1/2 weeks he worked on the job and observed his quality work. During this time I found Mr. Jors to be honest, reliable, and detailed beyond his obligation as a State licensed General Contractor. I didn't have to ask for a copy of his general liability policy, He offered it as an endorsed policy naming my daughter as additionally insured which protected her from any liability issues. How did I know to do this? I'm a California Licensed Civil Engineer who has managed multi-million dollar projects. Step Above Construction, with Tracy Jors ranks above five stars for quality work, ease and speed of construction, personality, and efficiency. This comes with cautionary comments. DO NOT ask Mr. Jors to short cut his work or overlook items that need correction. He will not sacrifice his name and good work to save a day or two and a few bucks. It may cost you a little extra but when he finishes the job it will be safe and correct. read more

What are you looking for in a contractor? Competence? Honesty? Fair pricing? Reliability? Isn't it a drag when you have to trade off one for another? That won't happen with Tracy Jors. I just finished my first job with him...but it sure won't be my last. He's the real deal. He knows exactly what he's doing, he does is quickly, and with expert skills. His attitude is generous and open. He's good at explaining exactly what he's going to do and why he's going to do it to solve the issues you have at hand. I interviewed 5 different contractors/carpenters to rebuild a large stairway attached to a 1000' redwood deck that was elevated about fifty feet above ground, going down to a basketball court. The problems with rebuilding this redwood stairway were complicated and required a diverse set of skills to offer a detailed and complete bid and to produce a safe stairway when finished. Tracy not only understood my needs, but also pointed out problems with the job I hadn't anticipated...and then solved the problems in a way that cost no more than the other bids, which would not have fully addressed the issues with this job. And that brings me to the most important quality I look for in a contractor...ownership of the job. I want to feel confident that the responsibility for getting the job done on time, in budget, AND correctly is in competent hands...not my hands. With Tracy on the job, you don't have to watch over him, manage him, problem solve for him, or adapt to the many unknowns that every project offers. He's on the job and takes on the full responsibility for the job. What a relief! By the way, he's also on time, every time, incredibly detailed, and diligent about keeping a clean job-site and disposing of every scrap of trash/debris the job generates. So, yes, I've found what I'm looking for in a contractor...Step Above Construction...a perfect name for Tracy's business. Frank Zajaczkowski read more

If you want an honest contractor with reasonable prices that provides quality work, I highly recommend Step Above Construction. I had extensive water damage to one of our bedrooms and a bathroom. Most of the walls were gone in the bedroom and bathroom and the ceiling of the bedroom was completely destroyed. I found Tracy, the owner of Step Above Construction, through Yelp and decided to select his company to perform the renovation of the bedroom and bathroom. I also hired Step Above Construction to complete painting in our living room and family room and install a fan. During the installation of the fan, Tracy was able to identify illegal electrical wiring which was in place when I purchased my home. He corrected the issue and I am grateful that he found and corrected this problem. Tracy's knowledge, expertise and honesty were seen throughout the entire renovation process. The bedroom, bathroom and paint job look outstanding! All of the work was done in a timely and professional manner. I plan on using Step Above Construction for our next renovation project and suggest you do the same as well. You will not be disappointed! read more

I recently hired Tracy to remove an old redwood deck and replace it with a new Trexx deck. From the get-go it was apparent that Tracy understood what I wanted and he listened carefully to what I was asking for. The job was a little difficult in that we needed to keep the same form factor but also make some structural changes--I wanted fiberglass columns to cover the main support posts. Tracy asked some good questions and I felt like we were becoming partners in the project. He presented his bid and identified the time frame for the project-- he also assured me that I would love the finished result. Once we signed the contract he showed up on schedule and everyday he would clean up the site before leaving. He really takes pride in his work. Tracy is someone who understands the big picture but he also pays attention to the details and there were lots of little details on this job and he got them all. He finished on schedule and cleaned everything up. The new deck looks great--is structurally very solid and meets all of my expectations for what I wanted. I give Tracy 5 stars (and by the way I am pretty picky about stuff.) Charlie read more

Tracy did an outstanding job remodeling our bathroom. My wife and I were extremely impressed with his meticulous craftsmanship. He demonstrated his expertise in plumbing, electrical wiring, and tiling. Tracy's greatest trait as a contractor is being able to quickly assess what you want, make some cogent suggestions, and then create your vision within space and budget parameters. He derives satisfaction in making his customers very pleased with his finished product. Tracy is a pleasure to work with. He is honest, professional, prompt, courteous, knowledgeable, hardworking, conscientious, and highly skilled. The same attributes apply to his right-hand man, the aptly named Angel. We give Tracy our highest recommendation, without reservation (and no, I am not a relative). Tracy nails it. read more

I have worked with contractors for 35 years and find Tracy to be in the top 5. He does exceptional work, meets deadlines,keeps costs in line with the job and does professional work for handyman wages. Tracy is the a rare breed with total knowledge of building from the ground up. I recently used Tracy on a job to do termite and dryrot damage repairs. He was extremely accurate in his assessment of the scope of work and completed the job so that no one would ever know that a problem had ever existed. But to frost the cake, Tracy cleaned up every bit of sawdust and debris that was from the repairs. The guy is great! Call Tracy for your next job,you won't be disappointed. Eric Waite read more

Tracy was AMAZING! We needed a dog door installed and had two different places that we were thinking to put it. Tracy explained why one location was better than the other and was able to start work immediately. As Tracy was installing the door, he explained that part of it wouldn't work (something that we couldn't know until he started the project), and made a suggestion for how to fix the problem. He ended up building a frame for the outside of the dog door and installed that, all within our originally agreed to price for the job. Tracy was an absolute pleasure to work with and I will continue to go to him for all of the projects that we cannot do ourselves. read more

Had Tracy run new electrical in my dining room since I wanted to hang a pendant lamp over the table. He worked fast and during the job he fixed a couple of other existing wiring problems i did not know about. Also my wife wanted a fence around our ugly AC unit out back. My wife called it a fence but what she really wanted was something stylish she saw in a magazine. Of course it did not exist at Home Depot so I had her explain to Tracy what she wanted and he fabricated a very cool looking 'fence' unlike anything I've seen before, it's almost artwork. I can't complain, his work is great and he was always very polite on the job, my wife is happy too! read more

I would wholeheartedly recommend Tracy Jors for any home project of any size and complexity. He is amazing; a consummate professional who goes "a step above" for his clients. He transformed my icky, leaky, rotten-floored bathroom into a dream and did it all himself. He is totally reliable, shows up when he says he will, a perfectionist who takes pride in his work and -unlike many men - he cleans up after himself. There is nothing he cannot do and he does it all perfectly and with a smile. Aarin read more

My wife and I had Tracy take out our old shower, and install a new one. We were extremely pleased with his professionalism and competence. Thanks to Tracy, our bathroom turned out beautiful, and he also followed up with us, to make sure everything was working properly. I would recommend Tracy to anyone who is looking for help in repairing, or remodeling their home. We will certainly contact Tracy again, when the need arises. read more

Tracy just finished rebuilding our upstairs deck and it looks great! He was honest, hard working and paid close attention to detail. His price was very competitive and he always cleaned up after himself. He also removed the nails from the demolished boards so my dog wouldn't step on them. I will hire him again for the next construction job. read more

We recently hired Tracy and his crew to install a shed, put in a new security screen, fix up a hutch, and put together a bench. He was on top of everything, and more than willing to help us with the minor things. We will certainly call him again in the future as we feel we made a new friend as well as his doing excellent work. read more

Tracy is an amazing person and did a beyond wonderful job on our patio. We knew from the moment we met Tracy that he was the right person for the job! He re-did our patio, waterproofed, re-tiled, and put a hose bibb in. He did a fantastic job! If you need a contractor go with him!! You will not be disappointed! read more

They did a great job. Pricing was fair and service was great. It is very hard to find and honest and reliable contractor so if you are looking give Step Above a chance. read more