I was able to get an appointment quickly. Staff on top of it & so friendly. Not too far from where I live & work so it works out very well! Dr Irma Potter was kind, knowledgeable, and straightforward. Love that! This is my place now! read more

MHC Healthcare - Wall of Dr.s - Medical Centers Near Me - Tucson, Arizona

Constant mistakes with billing, appointments, Tx orders, etc. They used to be great, but started going downhill about 2 years ago. I don't know if they got new mgmt or what. Their computer systems are all messed up, too. They have cancelled 8, that's not a typo- 8- appts on my brother so far in 2025. Then, they had the incompetence to send him a letter, berating him for not showing up to appointments! There's a lot more they have screwed up. But, I'd be here typing all day if I listed everything. read more

I have seen two different doctors at this clinic already and one of them has left the practice the other just rushed in and out didn't ask me anything about my actual concerns I came in for. He did not listen even cut me off. Dr Gutierrez I do not recommend. It's ridiculous. Get better doctors. read more

nobody answers the phone. I've been waiting for somebody answer the phone for over an hour. how long does it really take to answer a phone call? read more

I've called multiple times to try and schedule an appointment with them and I sat on the phone over 15 minutes each time with no answer!! very very unprofessiona!! wish I didn't have to use them! read more

They always find an excuse not to complete a visit, charging extra office visits and generally postponing care. The more office visits the more they can charge. "Oh, you didn't sign one of the hundreds of forms ahead of time? Well, sign it with me, we'll charge the visit and you can reschedule and come back .... AGAIN'" Save yourself time and a lot of money by making the trek to Tucson for a decent facility. This is the most inefficient I've ever seen. read more

I've been dealing with MHC for years. I recently transferred to this location cause my doc closed her practice. I'm impressed with the wi skirt of c from my new doc. He answered all my questions, gave me necessary referrals and listened to my concerns. My appointment was on time and all the staff was courteous and helpful. Another bonus it's even closer to my home than the last one. read more

Great medical care! Thought full folks and convenient locations. Dr. Petrek is knowledgeable and caring.

MHC Healthcare is NOT the place to bring your loved ones or to be an employee of! I worked for MHC for over 10 years and have seen horrifying behavior including letting voicemails pile up to over 150, letting incoming faxes pile up for over a week and medical assistants ignore walk in patients so they will hopefully go away. This is just some of the unacceptable behaviors I saw and experienced. As an employee, the HR dept and practice managers are so lacking, and turn a blind eye to ongoing issues. Take your family elsewhere, everyone deserves better care than MHC can provide. read more

I was a patient at the Catalina MHC clinic until recently. My husband and I both made multiple phone calls to our healthcare providers' medical assistant without any return calls made to us. I also left a message with the Office Mgr Maria and did not receive a return call. My last attempt was a message in the portal and again, no response. When my husband was in the clinic for an appointment this week, he started there was a patient at the front desk yelling at staff for the very same reason as noone returned any of his calls either. I feel they definitely do not adhere to patient's rights and lack respect and empathy as well. read more

I thought it was a decent place until last week. Got sick with sinus and respiratory. My cardiologist asked that I ask my PCP to write a script for an antibiotic and they blew me off. They didn't even call back. Finally another of my specialists called in a script and said if I am no better in 4 days to go to the ER beings the PCP wouldn't help. Whether the nurse practitioner even got the message, I don't know as they were rude and incompetent. read more

It took 3 weeks to finally get a rescue inhaler. Then they never gave me any refills on it. I can't go through this anymore. I finally talked to a Dr Dominic and he gave me refills and gave me my sonogram results I've waited for for 6 months. Thank you Dr Dominic! read more

Bad customer service. I had appt at 10:20 am . Because I have a baby at home, so I don't want to wait a long time that's why I made an appointment. But when I came in , they let me wait an hour more. So stupid. I'm gonna write something and put in the comments box to let people know about their services. read more

I've always been told that when you leave a message you will be called back within 24 hours. I called on Friday, May 7, 2021. Given the weekend, I figured I would wait until the following Tuesday. Well, it is now June 20, 2021 and I still haven't had a call. Typical. Has happened before. Guess it is time to find a good doctor and real clinic. read more

I have been going to Raven Rui Pang since October 2019, she has horrible bed side manner., The first day she met me she started about taking me off my medication, she said that I was on too many, I agreed with her, then I asked her did we have a plan then she got all flustered. I told her since this was the first visit and she did not have a plan, that we should get my previous medical records in, and then go from there. She act like she was offended with my statement. Then she told me she requires all her patients to take random drug test, I told her I have no problems with taking random drug test when I come into her office. After a couple more visit with her, I told her I felt she felt that I was a drug addict coming into her office seeking medication. I told her that I've never heard of any patient requiring a random drug test when they come into the office. She said that was worldwide company's policy now so I agree to her Random drug testing. And she told me she would not give me medicine until I come into the office every three weeks. I thought I've never heard that before since each time a patient goes into the office they are required to pay a common payment, a lot of patients cannot pay 20 or $25 copayment every three weeks. She said that was a worldwide policy. I told her I agree I will pay it because I didn't have a choice. She told me I was more than welcome to go seek another doctor. I told her I was well aware if I was not happy that I can or have the right to go see another doctor. I told her every since I stepped through their doors I have been treated strangely, either they think I am a drugaddict , or it is my race. See you again see it well you can go see another doctor. I told her I felt bad that she felt that I should go see a doctor outside of her instead of trying to make me feel more welcome as a patient there. Then she works at the office I got to go see another doctor, and as she was walking out the door she told me you still can go see another doctor. This pong doctor has the worst bedside manner I have ever seen. I feel so uncomfortable when I walk through those doors, I've never seen an African-American patient or worker coming through those doors. Not saying that they don't, but since I am in there almost every three weeks you would think I was seeing someone there this doctor really need to get some customer service classes under her belt. read more

5224 W Dove Centre Rd Marana AZ 85658 United States I seen MD Rutiaga today 17 July 2018, her bedside manner left a lot to be desired. Could be she was upset because her assistant told me It is Policy that I establish a relationship with a provider and that is what i was there for. I let her know that is not what I was there for, it was for a prescription refill and I also let the assistant know that I would not be making an appointment to establish a relationship, however, when I do need to be seen I will be coming to this facility when necessary to see another Physician Assistant, who was out of the office at the time. I asked the MD why I have to come back every 6 months to get a refill rx - again Office Policy. If you can show me this Policy in writing I would greatly appreciate this. There are facilities who will not make you do this every 6 months for maintenance medications - few and far between. I do not appreciate a business telling me what I can/cannot do with the benefits I pay for out of my own pocket. I have selected what benefits my needs for health coverage insurance, not what you think you can get out of what might benefit you as a business - this makes your policies part of the issue not to mention the loss of good customer service. The office personnel were great, however, that is only part of the package of something I am paying for. If its not bundled up as one entity its just not good business. I have tried addressing this with the office manager. I was told my "Concern" has been escalated and I have yet to hear from this business at this address. read more