Great service. They speak Spanish and English I recommend it. They gave me a quote fast and they…read moreanswer my questions

Drove in to meet with Julio for a dmv out of state registration transfer and VIN verification and…read morewas super swift and helpful. Definitely recommend if you dont want to deal with the lines !! Definitely worth it if you value your time.

I was referred to Riley after closing on a commercial property. Business insurance is a must. I was…read moredreading the process because of my bad experience with insurance brokers in town. BUT I was shocked by how responsive and empathic Riley was. He clearly communicated his schedule, made himself available through text, answered when I called, and responded to every question and concern. He even listened to my business needs and created a custom commercial insurance plan...that was AFTER he spent the time to research my business thoroughly. He's a Santa Barbara native, born and raised, and it shows. He's proud of his work and cares about the businesses in our community. I often walk by his office and see him at his desk. He's like an old school, small town agency. And he actually shows up to work. I am waiting for the day California finally gets its act together and allows Farmers to write home insurance again, because I've decided I'm moving everything to Riley, back from AAA. His accessibility, honesty, friendliness, and pride in his work is worth any premium over AAA.

This guy is extremely fast on his response (same day, and at times within the hour I emailed him)!…read moreI was shocked that he provided me different quotes for our cars & home with different scenarios over the holiday weekend. Other agents may not work over the weekend or respond as fast as him. He also took the time to explain the terms or coverage we didn't understand. If something happens to your home or car wouldn't you want your insurance agent to be knowledgeable and respond ASAP instead of within the week? If so, Riley is your man.

I can't recommend Frida enough! After struggling to find an insurance agent who would actually…read morefollow through, I was lucky to find her. Other agents never called back or failed to send quotes, but Frida was very responsive and helpful from the start. She took the time to answer all my questions, was always available, and made the entire process of shopping for a home insurance policy so much easier. If you're looking for a reliable insurance agent, Frida is the one to go to!

She's the most honest, sweetest person you'll ever meet. She's definitely not here for the $$$…read moreshe's definitely here because she cares. If you're in the insurance search, this should def be your first and last stop! Great Service all around!

Saved me a ton of money on all my home and auto policies! So easy to work with! I had used a…read moredifferent company for auto insurance for 20 years and the rates were skyrocketing. Charlotte was able to give me a number of bids from other companies and I am now saving thousands annually.

Diane at tri canyon tirelessly searched for a competitive home owners insurance for me. She was…read moreprofessional, and diligent. Five stars all the way.

Wow! So cool to have my insurance agent working behind the scenes on my behalf, and on behalf of my…read moreDriving School students that need a vehicle to take their drive test in! I was just bummed that the new company I was assigned to prohibited using a commercially insured Driving School vehicle for the behind the wheel DMV test. Then one day I get an email from Brenda of Monument, telling me that they negotiated with the company and now we are allowed to use our cars! Little did they know that made a lot of people happy that day!

We have had only wonderful experiences with Monument Auto Insurance. They really deserve 5 stars…read more Dean is very knowledgeable and Brenda is absolutely amazing and very diligent. I highly recommend this company.

If I could give this place negative five stars, I would. Arlette Martinez was extremely…read moredisrespectful when my mother called seeking assistance. Instead of helping her, Arlette laughed and spoke about my mother to two of her coworkers in an unprofessional manner. No customer should be treated with such disrespect when asking for help. I am very disappointed by this experience and hope management and HR take this matter seriously. Employees should treat customers with courtesy, professionalism, and respect. If this issue is not addressed, I will consider sharing my experience publicly so others are aware of how my mother was treated.

The customer service is HORRIBLE!!! I canceled my insurance with Adriana and they are still trying…read moreto bill me, would not go with this insurance company!!!

Newer insurance office downtown in one of the old houses on Truxtun. My friend referred me over - I…read moreliked it because the agent actually had the time to talk to me - I didn't feel rushed and he beat the rates I am currently paying. I like the coziness of this place - not like any other big agency I've ever been to!

This office is great. They offer home auto and business insurance. The young lady quoted my auto…read moreand home policy and saved me almost a $1000 a year over what I was paying. She offered several choices of companies. Definitely worth the drive. They are located on truxtun accross from train station

Office is very clean and the customer service is exceptional. I don't know very much about cars, so…read moreI appreciated the thorough explanation. I am bilingual and appreciate that services can be provided in both English and Spanish. I love to help others and value the care and patience this place has to offer.

Great customer service Shelsea made sure she explained my coverages and made the process easy and…read morefast!

I called minutes before they closed and Rebecca was able to help me get the best quote. She made…read morethe process so easy and explained everything perfectly. She gave exceptional customer service! Definitely recommend!

Tried to get a quote and the lady was rude and legitimately hung up on me. Must not need any new…read morebusiness... not getting mines that's fersure...