Perfect! is the best way to describe the service my wife and I received during a recent trip to Rome (Sept 2018). We select MP Autonoleggion mainly based on all their positive feedback. We needed transportation for 1) an airport transfer from FCO to Rome, 2) a 3 hour personal tour and transfer between hotels, 3) a transfer from our hotel back to FCO.
Using their web site, I submitted my request pricing for all 3 activities. About 3 hours later I received a email reply to my request from Matteo. He clearly repeated each of the 3 requests, providing pricing exactly as I requested. The pricing was very competitive to other rates I had researched. I confirmed via email. We continued to correspond as I confirmed the specific trip details. Matteo was always prompt to respond and provided the details needed for airport pickup.
As described in other feedback, the company is family owned / run. Marco (the dad) and Matteo (the son) drive their Mercedes van and sedan. Both are very professional with good English skills. Both vehicles were very clean, in excellent condition, with bottled water available. I paid the agreed to amount in Euro after each service.
1) We arrived in Rome as scheduled. We easily found Marco waiting when exited baggage claim with our name printed on paper. He took our luggage and led us to the van (6 passenger, limo style with 3 seats facing each other). He then drove us directly to our first hotel. He also explained that Matteo would pick us up as planned for the 3 hour tour and transfer between hotels.
2) Matteo was waiting for us as planned in the sedan. We began our 3 hours tour, which also included dropping us at off at a different hotel. He ask if we had any specific requests for places to go (we didn't) and he took it from there. During the 3 hours, Matteo drove us to a place then waited with the car with my wife and I took our time looking around. Orange Park, Keyhole, Mouth of Truth, Circus Maximus, just to start. Matteo was easy to talk to and gave the 3 hours a personal touch that made the time enjoyable.
3) On our last day Matteo picked us up right on time and took use directly to FCO.
MP Autonoleggion, with Marco and Matteo, did their part to make sure we had a wonderful stay in Rome. Fair rates, professional service, clean and well maintained vehicles. They clearly exceeded our expectations. read more