amazing service !! And they left my truck how I wanted it !! and Antonietta the best at it !!

although the inside was pretty good and they were nice inside, the shop, definitely lacking on the quality first the tires were not balanced properly, so it was shaking second no alignment was done as it was pulling hard to the right, and they never gave me a sheet showing the alignment third the tire was rubbing against the wheel well plastic they said they trim all this so that it does not rub and it was rubbing still passenger side took my truck to the dealer and they rebalanced all my tires and showed me how badly it was off. It appears they could not balance it properly so they just left it as is. these workers need better training. To say the least. I give it a one star only because the staff inside were friendly. read more

Spent close to 10,000$ on wheels and other services with this shop but after my last situation they will never see another dime from me. Waited 7 weeks for rims that were paid for in advanced. Received the wrong wheels (dimension issue) brought them back waited another month to receive the same exact WRONG wheels. The management is the WORST they dont care for customer satisfaction solely making money. If you get a chance to talk to there employees it will tell it all, started off good but as I kept coming back with different cars or wheels they gradually declined in service and satisfaction. Once they figure out you know a thing or two MORE then them they treat you different and don't try to correct there mistakes. I've gotten better service and customer satisfaction from mom and pop shops. This business is either a front or simply just inexperienced in quality and or customer satisfaction. Once they get your money you're not important. read more

I called to see if they can take out my muffler, which is max a 30-40 minute procedure on a 2011 camero they quoted me $380. Insane prices I don't recommend. read more

Great service! My husband recently took his truck there to buy some wheels and he did not know which ones to pick because there are so many options but Antonieta was so caring and helpful and found the perfect wheels for him. He explained to her what he was looking for and she made it happen. Thank You best Wheels Miami For The Great Service. read more

Miami Best Wheels - Tires Near Me - Miami, Florida

Best in town. Great service and prices. The owner and all the employees very nice. I took my corvette for rims and suspention svc. read more

Miami Best Wheels - Tires Near Me - Miami, Florida

Don't let the aesthetics fool you! Horrible customer service. Took my truck in for tire balance and rotation and they scratched all 4 of my Fuel Forged rims in the same spots. When it was brought to their attention they said they "Didn't touch that part of the rims". Funny that they all had the same scratches that went the circumference of the rims. They just lost a customer today and I will let all my friends that take their trucks there as well to take their business else where. It's really sad that you take your truck with nice rims to a shop that sells them thinking they would do a good job and they end up messing up your rims and not owning up to it . read more

I would never again take my truck here. The office manager who claims to be the owner does not consider his customer's. I ordered my rim payed in full! The front desk two ladies who can't really explain anything to you due to the language barrier! They ordered the wrong rim for my truck that took 1monrh! No one person including the office manager didn't give any updates nor notifications on my rim. When the office manager finally spoke with me I then informed him that I'm no longer interested in the rim and I wanted my money back he gave me all kinds of lies! Finally after going to the store three times with different apologies and excuses the office manager had the girl at the desk to process my return as a credit when I paid debit! Still one week I have yet to receive my money in my account! After going again to the shop the front desk person had the machine to place the money directly on my card but was told to do it credit! This place is very unprofessional I would never patronize this business again BEWARE THEY ARE SCAMMERS!!!! read more

Let me tell you this is definitely a ONE STOP SHOP!!!! Got rims, tires, lugs, locking nuts, alignment, and more importantly a great and professional experience which is what Miami lacks in other shops. This employees, all of them truly love what they do and it shows. They promised what they delivered and then some. Didn't even know they did more than just rims and tires. Will definitely be coming back for more upgrades and maintenance. Thank You MIAMI BEST WHEELS!!!!! Been in the market for some time for some wheels an tires. Doing the typical research online hitting the so called cheaper sites looking for rims first. The problem is that you really don't get to see what will look like on your vehicle. Passed by last week on a whim to see what they had in their showroom. Expected a few rims and a big catalog. Well I was wrong. Wall to wall rims, Giant showroom, tires and accessories. a little intimidated because a Showroom like this I expected to be costly and the folks very knowledgeable, and I am what you call a novice. Well here goes nothing asked about the price for the rim li liked and the fun began. Was asked what type of offset did I want. I swallowed my pride and asked what's an offset. With out a blink, without a snicker, very serious and very PROFESSIONAL, Osvaldo explained it it layman terms. That made a huge difference. He asked simple yet effective questions like what look was I going for and what car did I have. He made his recommendations and I asked the price. Never did he pressure me, never did I feel like I should make a decision right then and there. TRUE PROFESSIONALS!! Well the price was fair in long run and cheaper than what I thought after I put true analysis behind the purchase. What was the analysis very simple read below. A little more than what I expected but then again what did I really expect. Order on line get them shipped, order tires somewhere else get those shipped. Do I ship them to my home, do I ship them to a shop? Then what pay for the mounting the balancing. Then got to another shop for thew alignment? Oh almost forgot order new lug nuts and locking nuts? get those shipped. What if the tire is faulty? What if the rim is scratched? Will the shop care? While they notify me? Will it be too late? Will there be delays? This all ran thru my head and when I priced it all out it was cheaper and less stress at MIAMI BETS WHEELS!!! read more

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The first encounter was definitely questionable. But nonetheless, I recommend this establishment all around. The amount of attention that they put to each one of their customers is superb. They take their time to give you a wide variety of options. Not to mention the amount of patience and professionalism from all of the staff. A very nice Allegan and clean facility. Tons of high-quality products. And the owner Osvaldo is very hands-on with his business. He will always be there to show your face with whatever predicament you might have. read more

Miami Best Wheels - Tires Near Me - Miami, Florida

Please excuse the long review, but its to provide details to how I was treated. This happened to me 3 months ago, I need to be somewhat vague because if anything happens I will need to go back to them for the warranty. I was referred by a rim manufacture that I contact Miami Best Wheels and that they could assist me with a very specific set of rims for my car. Osvaldo was very nice and very good to do the research but once he had my money the customer service went right out the door! Now the set of customs rims had to be custom made. The price for manufacturing, install & balance was 7K. They said it would take 6 to 8 weeks. I had to pay in full because of the custom work. Anyway after 8 weeks I haven't heard from anyone to provide me with an update. for the next 2 weeks it was me that had to keep chasing them for my order. On the 11th week I called and they told me that the rims had arrived 4 days earlier, so my rims where there and they never called me to schedule the install. The day I picked up the car after the install, on the way home my TPMS went nuts, I was getting readings that the tires were flat. Upon returning the next day and dropping off the car, one of the mechanics tried to re-program the TPMS sensors, the mechanic was having trouble programing the system on the car and told me that he had no experience in working with this type of car. So these are supposed to be the Tire Experts and they cant program the car. (That I should take the car to the Dealer!) Can you believe this! $7000 and I need to go to the dealer! BTW- the mechanic who said this to me was the most knowledgeable of the guys that work there, he spoke both English & Spanish and his experience was visible. While the rest of the guys back there only spoke Spanish! There's nothing wrong with just speaking Spanish, but if you work at a place of business then at least know your craft. I then get a call from one of the young women they have at the counter, she's very small & thin telling me I need new TPMS sensors telling me that the battery in the sensors die. An additional cost of $400. Now the car went in with 4 good sensors all of a sudden I need 4 new ones! Osvaldo is no where to be found. My thoughts are the mechanic damaged them when installing the new rims. This place is supposed to be good, and they lack customer service skills and mechanics that should have the experience to complete the work. If I would of read all the bad reviews prior to going to this place, I would of worked with another distributor/vendor of the makers of the rims I purchased. I give warning to anyone that needs work done on their car. read more

All I can say is SCAM this guy tried to hack into my information after saying guess this number and saying I won $500, I will also be reporting this to BBB read more

Miami Best Wheels - All I can say is SCAM - Tires Near Me - Miami, Florida

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I took my truck here for an alignment right after installing an expensive lift kit. Not only was the customer service horrible by Mike, but they treated poorly and unprofessionally just because I happen to be younger so they assumed I don't know what I'm talking bout. Right after the alignment, I noticed that not only did my car shake when I turned my wheel, it also squeaked when I pressed the break and made a creaky noise. I instantly asked Mike about this and he would pretend he didn't hear anything and after a few minutes he admitted he heard the noise and blamed it on my car being "old" even thought it's only a 2012 and it had never done that before. Would never come back I would rather drive with my car "unaligned". $140 for an alignment that was useless. read more

mal servicio para venderte algo no importa a la hora que llegues pero par darte una garantia si es tarde o no tienes cita no tienen etica ninguna solo a la hora de venderte algún producto después no te valoran para nada . read more

Don't waste your time with these people these people all they care about is money worst customer service ever ever. This place sucks will keep your car forever and fix nothing . read more

If I could give it negative stars I would. You'd thing this place belonged in a third world country. I would not recommend it to my worst enemy. I went in to get my car lifted and wheels changed and it's been a 15+ day process filled with complete lies. My car is actually STILL in the shop, going on day 16. Once I had signed the paperwork, they changed everything I had asked for, read the fine print-- they're a complete fraud looking to screw you. It's only a matter of time before they go down for their fraudulent business. The owner, Osvaldo, told me he would provide a rental car for the extensive amount of days it's been in the shop and he later called me telling me he couldn't. I've dealt with Sophia and Ariel and they're just as incompetent. This place is genuinely a dump. Read all the reviews!! If you want good service do not go here. Trust me. Save your coins. read more

I took my RAM 1500 with air suspension to get a 5" lift kit. The pricing was very good and the shop seemed very knowledgeable. The work turned out great and I believe they did a good job. However, the work took longer than expected and I had no communication letting me know it was delayed. I didn't mind leaving the truck for however long it took, but it would have been nice to know from the start. I suggest they would have under promised, and over delivered by telling me 2 weeks and given it back in 1 week! It will really help set customer expectations better. You guys do good work. read more

Miami Best Wheels - 5" lift with air suspension - Tires Near Me - Miami, Florida

Great customer Service as soon as you walk in You are greeted with enthusiasm by the 3 ladies In the counter, Michelle Quevedo made the experience easy and painless in picking out My wheels and tires. I will recommend this store to my friends and family. Kudos to all, Tommy Juan read more

THIS PLACE SUCKS ASS. It's literally horrible. They have the worst customer service and when i mean worst i mean way worse than sédanos and el presidente. Not only that but there rim suck too you know what it is to pay over 2k in rims and then a few weeks after the paint starts coming off what the hell is that meaning the quality of their products are ass just like them. I went to them today after calling the store twice the passed two days all for them to want me to pay $500 dollars over something that they have to fix definitely not happening and they couldn't get me the owner horrible ass place. They take your money and give you the worst quality stuff DO NOT GO THERE!!!! read more

This would be no stars if I could manage for that to happen! To begin with these people absolutely suck and when I say suck I mean LITERALLY SUCK at they're own jobs ... tell me how that works. Horrible service HORRIBLE HORRIBLE HORRIBLE my paint chipped was not hit on a curb and they claimed it was... I showed them the car in person and they still accused me of hitting a curb in my OWN CAR aka I'm the only person that drives MY car so I'm pretty sure I know if I would hit a curb or not.. the paint is peeling it's not even chipped off I took them the proof and everything and they decided to not do anything but CHARGE ME $500 FOR THEYRE RESPONSIBILITIES THAT I HAD NOTHING TO DO WITH they decide to not help me or do anything after this I happened I recommend not to go to this horrible place and wish for it to be shut down instantly that's how bad this service is . read more

If I was able to leave a negative star review I highly would. To begin with the customer service department is lacking BIG time, Took my almost two full days to get in touch with the owner & even then He wanted nothing to do with me & handed me off to his assistant (I believe), then she tried over charging me due to my rims paint peeling off on rims that haven't been 3 months old. She claimed it was "curb rash" but there is no scratches on the wheel just paint peeling. This is supposed to be covered by warranty but tried to charge me $500 for a brand new rim. Take your money else where, were they will treat you with pride & take care of your needs way better than this place would ever do. read more

I went looking for a part for my wheels,a man help with ideas,but young lady at counter,did not help me,taking two sales and ignoring my person,why? My order was a couple dollars.After that I left the place. read more

Miami best wheels more like Miami's worst wheels. A lot of hype no action. Tested them out with at least a tint job., horrible result. Was recommended again by a friend, but a week later my friend tells me he regretted it because that they did a horrible job on his lift and his new rims and tires. He had to pay an extra grand somewhere else just to have it readjusted and fixed. I suggest They change the name Miami worst wheels instead of Miami best wheels. read more

Please don't waste your time they won't balance your truck right I had to take my truck somewhere else they swear that the car won't go without shaking more than 40 miles an hour they just don't know what the hell they're doing your amateurs and everybody there most of them don't know what they're doing the office and the set up is really nice but I get them an F plus they really shouldn't be in business all they want is your money if you don't want to lose your religion don't go there Good luck if you do read more

If I could rate this place negative I will, first of all it took me 3 days to get in contact with their manager or whoever was in charge of everything and on top of that I wasn't able to, I had to go in person to get a response from the problem I was having. The paint was chipping off the rim and when I went to the store the person who was in "charge" didn't even helped me, I was told that I hit a curb with the rims once I drive my car every day and on top of that they didn't even wanted to help me they just wanted to charge me $500 for a new rim when it was their quality and the line. Definitely I do not recommend this store to buy your rims. read more

Went to Miami Best Wheels to window shop, made contact with the owner Osvaldo whom assisted me with my selection and transaction. Waited a little longer than I anticipated for some parts due to Covid19, but the communication with the owner was always on point. Installers were very informative as to the process of install of my wheels and suspension. Osvaldo the owner during the entire process gave face whenever an issue arose, I highly recommend Miami Best Wheels for all your vehicle needs. Contact Osvaldo and you won't be disappointed. read more

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My review here is one year after the initial install of my rough country lift on an 03 Dodge ram 1500. I'd like to say that I was recommended to Miami Best wheels by a very good friend of mine that knows somebody at the shop. First I'd like to say that I was greeted very attentively by the young lady at the front desk, and the owner was very friendly. This made my choice for me. I then chose Miami Best Wheel to install my lift. Its now "1 year later" without a bit of off roading. My upper ball joints are shot along with my driver side lower ball joint and both inner/outer tie rods. The issue comes with two 300 dollar tires with uneven wear. This lift has cost me more than i thought. Reason for wear on my parts is due to cost savings of Miami Best Wheels using cheap parts. Of course warranty is on lift not parts. $$$$$$$$. Think about it before you make a decision! read more

I Alfredo Rodriguez Owner of the Tundra 2019 2wd July 12, 2020, we decided to take the truck to Miami Best Wheels 12309 sw 131 ave Miami, fl 33186 the person who attended us in that place was the owner Mr. Osvado Baez who made us the Estimated where he told me he could put some 20x10 D576 5x150 4 wheels for a total of $ 1,300 and now the 4 tires for a total of $ 1,140 to the truck in the front he put a ready 2.5 Tundra lift kit $ 350 where Osvaldo Báez, where the owner of the company and so much experience confirms that the ready lift kit is not going to collide with the tires of the car, I paid him a sum of $ 3,370.50 for the work that we had agreed, I went and paid all the money in advance and he was I express that I wanted a good job, there he confirmed me with many years of experience that the job was going to be "NITIDO" which means that the job will be good, he told me that the next day the job would finish it before my birthday. My birthday is July 16, he did not give it to me in writing but he confirmed that in 3 days the work will be finished before my birthday and all the advance money was given, we left him the truck the next day at 9 a.m. On July 15, 2020 we left her outside and from there the day passed and they didn't do anything to her later in the afternoon we went to Miami Best Wheels and at 6 in the afternoon they started to do the work when they finished working late and the next day I went to align my car I found that the whole car was badly painted the brakes and they painted other parts that I didn't have to see painted and had damaged parts. I went to claim it and due to the miscalculation of putting the kit of 2.5 i made a paid to lift the tires crashing he wanted to cut a piece of fender where I didn't agree and we paid him $ 1,200 for a suspension. when I got home I was not satisfied and we returned to Miami Best Wheels where i paid another amount of money of $ 524 I never installed the one that I bought him, I given a lot of opportunity and what he did was lie and lie I could not continue paying money due to bad calculation of him due to bad professionalism. He was already taking me to another investment for another suspension where he cheated me by putting a cheaper suspension than the one I paid him of $ 1,800 where I bought him a 3.5 suspension that brought everything and ended up putting one that I didn't authorize without my consent where for justification He says he put a better one than I bought. he doesn't have to decide for me to scam me. I was deceived by him and the shock absorber on the road was sap for putting a cheaper item I arrived at Miami Best wheels where he never gave me his face. He saw me and he hid and there I saw that it had already become a joke the seriousness of the company there was the person protesting that they treat well until they take the money and from there they can look for the reviews of their company and I gave them 2 opportunities, he always lied to me, the truck was totally lost. My family didn't want to ride in that truck because a shock absorber was blown on the Turnpike, it was a lot of loss, I could not enjoy my Toyota tundra 2019 and not even the wheels that I dreamed of having so much Mr. Osvaldo Báez likes to lie. If you look at the letters, it always has a different date and bad information from the clients and the one who wrote to Miami Dade has other content, my total loss is $ 26,000 dollars, you are only asked for the money from the job that is $ 5,378.80 and the truck was never touched in another workshop to change parts, as he says that he only temporarily got into the Firestone because we decided to buy another new truck since Osvaldo Baez's where he made his mechanics was unusable. I have the proof that I had to buy another truck because the other one we have please check the complain of that company. I have a photo and proof that I always sign during my truck I was always in the Miami Best wheels workshop if my money is not returned I continue with my content of Tiktok I don't defame I demonstrate the truth before my eyes to the whole world I sign an affidavit in Miami-Dade because if I lie, I don't lie, I tell the truth, I have slept badly on my nerves for more than 8 months and my family is very scared where I have received threats and intimidation from their workers with unidentified sheet metal, I hope they understand my situation. Please make a review on my papers. I receive them from 12309 sw 131 ave Miami, fl 33186 in that place where I made the deal with the Miami Best wheels company. Note: Always he talking about the covid-19 a lot of workers was working in the time the was covid-19 and he broke things in the truck and he replaced no with the original parts he replaced with the cheap parts and I didn't authorize please check all the information and I have all the proof. If you want to check my video online is @DenunciandoLosEstafadores is Spanish but there I am talking about Miami Best wheels and my frustration read more

Miami Best Wheels - Here is the foto all the damage of my 2019 truck - Tires Near Me - Miami, Florida

Do not waste your time with Miami Best Wheels they are the most unprofessional organization. They could be a premier shop within the community but fall way short with their customer service. I don't know who their shop manager or the owner is but I'm wondering if they are aware of what's going on. I have been trying for the past 4 days to get my truck in for brakes, alignment may be an upgraded lift kit and other things with no callbacks. Customer services are key for repeat customers, this would have been my 2nd time visiting Miami Best Wheels the 1st time I waited forever for an alignment but wanted to give it one more chance. Sorry, Miami Best Wheels but you fall way short!!! read more

Excellent service. Huge showroom and plenty of accessories for cars and trucks. Several products available.

I recommended this place for wheel install. Basically went across Miami looking for a shop to install my new rim without causing any damage to it during the install process. I was recommended Miami Best Wheels and was told they specialize in just that. Called in, spoke with Osvaldo and he confirmed he could get it done same day no BS. Thankfully he set me up with Edwin and job was done perfectly read more

Had a great experience yesterday at Miami's Best Wheels. After waiting 9 weeks for my custom wheels, they finally arrived and Megan was there keeping me updated on my order. She knew how anxious I was and she made special arrangements so that the wheels could be installed that same day. A+ customer service. Every one was very friendly and the installers were very careful with my classic car. Overall very impressed read more

Miami Best Wheels - Tires Near Me - Miami, Florida

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the worst place in Miami, no professionals, no serious.They lost our truck keys, they forgot to add the spacers to our rims, the alignment was a joke, they dont know how to work professionally. They didn't even know what was supposed to do to my truck, I called and they told me was not done, I was waiting 4 hours because they lost the keys and couldn't move the truck from the lot, terrible place. Please don't go. read more

Osvaldo has been helping me with my rim and tires for over 15 years. I trust his knowledge and he always helps me get the best pricing.

Many years of doing business here, friendly sales staff and very knowledgeable crew!! A++++

I've bought rims from this place twice. The first time they told me it would be a week to get them done. It ended up taking more than 3 weeks. The second time they said it would be a week to get the new rims done. This is week 4 and they're still not done. Oh, and they painted the rims wrong not once, but TWICE. We drove from North Miami Beach all the way down to this place now 3 times only for them to tell us they messed up again and the rims aren't ready. Do not give these incompetent morons your money. They give ZERO sh*ts about their customers. They constantly lie and tell you something is being done when the truth is they forgot all about it or didn't pay attention and got your order wrong. read more

I had work done to my truck from this company back in December of 2019. A lift kit, new wheels, new tires. (Lift kit) Was not completely installed. They did not install my diff spacers or my retainers for bolts. (Existing wheel liners) they cut my wheel well liners to access a bolt. (Alignment) the alignment was so out of whack im surprised my tie rods didn't snap. My truck has now been to the shop on 3 separate occasions due to this companies incompetence. They promised to send me missing parts, new wheel well lines and 100 check for my inconvenience. It has now been 6 months and I haven't received anything. On top of all of this headache one of their shop employees stole belongings out of my truck. If I could give this company 0 stars I would. read more

I took my truck to miami best wheels to get 4 new tires on it. Antonieta was the girl i dealt with she told me that they dont know how it happened that they were going to order a new rim but its been more than a month. Osvaldo the owner keeps telling me that hes going to check and let me know and he has not followed through. I dont recommend this place at all please dont go there they are not professional at all and dont know what are they are doing they just have a clean place that looks nice but thats it everything is cheap and employees have no experience worst customer service ever read more

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An update to my review I left 5 months ago: the parts they used are rusted in over 20% of the brackets they used. Poor quality. Pay attention to the other reviews accounts: no friends added to account. Only left one review. 5-star. Those are employee accounts. read more

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Took my suburban with a rounded out lug nut. None of their "techs" could remove the lug nut. I later removed the lug nut at home in my drive way with a flash light and some basic garage tools. They're a joke! Beware of theys guys. read more