WOW, what an incredibly horrible experience! My first time there... never again. Many reviews…read morestating how rude these people are-- believe it! I walked in and zipped my 5lb, 18 yr old dog up in my jacket even tho the security guard said it was ok to let him walk around but I figured it was more considerate to carry him in my coat. The g*y male employee had attitude written all over his face and demeanor but I told myself not to judge by appearance and asked for his help to find a foundation. Man, was he snotty from the get go. He led me to the Dior products and put some foundation on the back of his hand. I asked if they had any organic foundation and he rolled his eyes and abruptly returned the bottle to the shelf like I had totally inconvenienced him. Wow. I said, "it's OK just carry on what you were doing." He reached over to my face to dab product on it WITH HIS FINGER, and my toothless dog gave him a warning. A 5lb 18yr old toothless dog and this guy acted like he was physically abused. It's not like he even got bit, and my tiny dog couldn't cause any harm even if he tried. He was so rude, "Yeah, no, this isn't going to happen." SUCH an over-reactive jerk. I should have trusted my instincts about him. I walked away from him to another employee, very sweet young girl. Saw the jerk guy gossiping about the incident in the corner with coworkers. Walked by him and called him a jerk (the least of which he was) and he got all uppity like he'd been slapped, saying I had to leave over and over again, making a big dramatic scene. Asked for manager (she was one of the recipients of the gossip in the corner). She wanted another employee to accompany me and the girl who was going to help me-- what? Like I'm some criminal threat? Nice management and customer relations-- NOT. Rude, oppressive, unprofessional. Wow, I will never step foot in there again. He nor the manager ever even smiled. Horribly run. If I were the owner, I would be mortified reading these negative reviews and DO something about it! The young girls there were very sweet but this fussy, g*y Karen guy and manager were just awful and should not be working with the public who are there to spend their money and support their business. I'm so sick and tired of businesses like this where they think they're doing YOU a huge favor. That generation (particularly of his "ilk") are so entitled and governed by their self important, over-exaggerated feelings. IT'S NOT ABOUT YOUR FEELINGS. Do your job or don't work with the public. I not only do not recommend giving this place your business and your money, but would say steer entirely clear of it. Aside from a couple pleasant young women and the security guard at the front door who was so sweet, they're a hot, rude mess.

Was at this location today with my girlfriend. I witnessed a woman with a small dog in her coat…read morebeing treated abominably by the young male employee and the manager. I saw the whole thing and couldn't believe how rude they both were. The young man should not be working there, let alone with the public, period. The manager needs a serious lesson in customer service and appreciation. I am aghast at the lack of professionalism at this store. I took my girlfriend out of there after seeing their behavior. I'm glad we and the woman with the dog left without giving them a penny.

Sunday, the last day of the anniversary sale, 125 years! Let's hope they stick around as Nordy's is…read morethe last of the better department stores. Back to Sunday, naturally, every Rivian & Tesla were here to shop the special deals, it was busy! So busy in fact, my register transaction was passed to another associate midstream. I already had waited a decent amount of time before the buck was passed, but then it took additional time to process the Anniversary discounts I had received. I was patient, but I doubt others shopping cosmetics would have been as gracious. In any case, I'm just influencer level, but I was gifted lots of nice discounts and samples; including $10 for the ZBar and $15 towards cosmetics. I am happy I found Osea algae body butter special 2 pack deal, super emollient and perfect for summer and winter skincare. Happy anniversary Nordy's. Thank you for all the goodies and carrying great labels.

Eileen Fisher: comfortable fit, price tag reflects the quality you are buying. Think "Coastal…read moreGrandma" style of natural fabrics, comfort, neutral colors. Before the pandemic I wore all Black tailored clothing with sky high heels to work every day. Then the pandemic. Career switch. Working from home. No need for uncomfortable "hard" clothes or high heels. I still want to be stylish even if comfort is my motivation. Eileen Fisher outfits is that for me and Nordstrom is where I shop for it because unlike the EF store, at Nordstrom I can also buy bras and shoes in the same trip) Nordstrom has outfitted me through the many chapters of my life starting from my teen years. I continue to enjoy the consistent top tier customer service, wonderfully curated options in store, on site tailoring, and their generous return policy. I used to have a Nordstrom personal shopper. Then I was a member of The Trunk. Now I am considering the option to have Nordstrom brought to my home so I can try and buy things without going to the physical location. Stonestown and downtown SF used to be my primary stores. Now it's Corte Madera. This store is so well stocked, I almost never hear "I can order it online". I enjoy the instant gratification of taking my purchases home with me on the same day. The majority of my wardrobe was purchased at Nordstrom. I am a loyalist. PS: don't sleep on Nordstrom Rack at the Vintage Mall. If you aren't local, Nordstrom Rack online is so great for money saving designer options!

I'm so conflicted! Each time I come here I don't know if I should give 2 or 3 stars or even give…read moreone. It's never consistent on the level of customer services that a Nordstrom should be. Last time I was there there was one lady that was extremely helpful I believe her name was Kelly too I can't quite remember since it's been a while. But a lot of them feel so entitle to work there for some reason and RUDE!!! I'm sorry to say but other locations like in NY and Chicago where I'm from are much more on a higher level of customer service than this. You will NEVER know who you will meet or come across that will make your sales commission go sky rocket in one transactions. I felt a lot of them are very discriminating of race and judged base on how people look and dress. You know the ones that are willing to spend more will always look like are down to earth and at their most comfortable clothes. It's not even in this department it's in all departments at this location.

Lacey and Mishaya were so AMAZING! They helped my cousin and I find what we needed, gave us new…read morethings to try, and we had a lot of great laughs! Thanks ladies :)

Going to Dr Mohebali has been life changing for me. I had a breast reduction and the experience…read morewith the Dr and his entire staff has been fantastic. They made every part of my journey easy and I felt listened to at every step. I look in the mirror now and see the person I have wanted to be for many years. I can't thank them enough.

I loved Dr. Mohabali and his entire staff when I went in for my consultation. I felt heard and…read morevalidated. I was very nervous and a bit hesitant to go to another consultation for a surgeon to do my explant surgery. I knew I was in excellent hands when I met him and his staff. My surgery is set for May. Even though I am nervous, I am confident and have faith in him and the process. Shauna

I like Dr Kane and felt confident in her care but also feel uncomfortably rushed and now the policy…read morehas changed that feels very business oriented as opposed to patient focused.

Dr. Kane is amazing - I literally travel out of state to see her. She's extremely good at what she…read moredoes with great bedside manner.

Dr. Evans herself is kind and professional, but the office policies and front desk experience have…read morecompletely overshadowed the care I received. I saw Dr. Gonzalez before he left the practice, but my prescription was never sent to the pharmacy. When I called to have the issue resolved, I was told I would need to schedule--and pay for--another full office visit with a different physician just to receive the prescription. My previous appointment cost $429, with $224 out of pocket, so this would have meant spending over $400 for a tube of tretinoin because of an administrative mistake. What disappointed me most was the response from the front desk. When I explained my concerns, the lead staff member dismissively said, "This is healthcare," with no empathy and no attempt to help find a reasonable solution. Mistakes happen, but how a practice responds to them matters. Patients should not have to pay for a second visit to correct an error that wasn't their fault. Unfortunately, this experience has caused me to take my business elsewhere.

DR Gonzalez is the best. He fixed issues with my skin that had been there for years. Same of with…read morehusband. He can spot things from a mile away. He is really, really good at his job and incredibly kind I'm so happy I found him. His assistants Loy and Gianna are amazing also.

Keith Denkler borders on being a miracle worker. Ten years ago I badly cut my right arm while…read morereplacing a plate-glass window, and needed 44 stitches, including a repair of a severed artery. I developed some blood clots and substantial pain in my arm. Without me feeling a thing, he opened it up and repaired it all. This past few weeks, I had a swollen lymph node beneath my ear drained in a local hospital - a simple procedure - and apparently the doctor punctured a vein and it swelled to three times the size it was when I came in. For two weeks I was in agony as it continued to swell while the hospital staff said "nothing we can do. It will heal eventually." This after CT scans, MRI's, everything. The swelling pressed on my ear canal, my jaw, and I looked like Quasimodo. I went to Keith Denkler in excruciating pain. In 30 minutes he drained 13 cc's of dark blood and relieved the pain - I hardly felt anything as he did it. The next day he drained another 13 cc's - and over the weekend, the massive swelling in my jaw continued to shring to 1/4 of the original side. He did it all with little or no discomfort. I've been able to work, sleep and avoid pain meds - none of which was true for over two agonizing weeks. This is a doctor who cares who knows, and should be teaching the others how to do this work. Common sense is genius in blue jeans. Keith Denkler has it all.

Dr. Keith Denkler helped me with my ongoing Dupuytrens. I had three fingers that were bent at 60°…read more The chords were not easily found. I mostly had nodules. Dr. Denkler is the only doctor I've been to that performs the needle Aponeurotomy and it works. His expertise is amazing and my three fingers are now straight. I have been to many other doctors for Xiaflex and had surgeries. This procedure by Dr. Denkler gives the best result. I am grateful that I found him and can't thank him enough for helping me. Also, I saw him in 2009. He performed the needle aponeurotomy on my little finger and it is still Straight!

Michelle was absolutely the best, hands down! She was so patient while I picked out a new scent,…read moreand I truly appreciated her time and deep knowledge of all the limited-edition Jo Malone collections. Her professionalism and kindness were above and beyond. She was also incredibly accommodating, even with my very mobile 2-year-old, which meant so much to me. Michelle, YOU ARE A ROCK STAR!! Thank you for an amazing experience, even if I was a little sad not to visit a Jo Malone store in London. Marin did a fantastic job (all thanks to you!!)

Thank you Michelle for making our Valentines Day ! So fun helping us pick out our perfumes and the…read moretopper was the nice bouquet of Flowers. See you in June. Nathan and Lois

I have been coming to this hair salon for years. It's a great place where you can get work done…read morewhile you color and have flexibility with scheduling. Their colorists are skilled and consistent. Trish handles the fast paced environment while making you feel like you're the only client in the room. All the ladies here are wonderful.

Meh it's okay. I think if you're looking just to get roots taken care of or if you're not looking…read morefor a really high-quality experience than this is your spot. I don't really have any hard negatives I think my hair was "meh" not bad not great just somewhere in between. I used to drive all the way over to Walnut Creek to get my hair done and it was just becoming too much from a time commitment standpoint. Granted I was paying north of $500 to get my hair done however, you get what you pay for is the TLDR on this spot, from my experience.