Impressed with Dr. Kane…read more Pro's + Excellent yearly skin check. Problem-solver (have seborrhic dermatitis, and no other MDs recommended certain shampoos/lotions). + Positive mindset. + Medically astute. + Compassionate. Con's - None for now! Thank you!

I had been to Greenbrae Dermatology in the past, seeing a wonderful female MD. It was some time…read moreago, so I cannot recall her name. I'd also been to the office 8 months ago to treat a minor skin issue with a PA and had no issues with the treatment, staff was great. Today, I paid $300 to consult about a potential laser treatment (cash, no insurance accepted for consult). The $300 would be applied to the treatment. Ok, I never had a bad experience with this office in the past, what could go wrong. The PA walks into the room and has another male with him. He stands to the side. The PA doesn't introduce him, nor does he ask for my consent to have him in our appointment. I looked at the male and he said "I'm a medical student". Again, the PA didn't give me a choice or ask for my consent to have this medical student in our appointment. This is standard practice in the medical field. Whatever. This $300 appointment lasts 6-7 minutes and I am diagnosed with Rosacea. I've been receiving dermatology treatments my entire adult life and have never been diagnosed with Rosacea, so I was understandably surprised at this new diagnosis. I asked a few follow up questions, and the PA stated, "You are allowed to disagree with me". I told him I was not disagreeing with him, but I was simply confused about this dx and had questions. He mention flushing on my cheeks. I do not have flushing on my cheeks. He recommended Ivermectin 1%, but didn't prescribe it until I later asked him to. He recommended Fraxel, which is overkill (and at least double the price) for what I was requesting (a few hyperpigmentation spots) and I told him I thought that might not be right for me, given what I know about Fraxel and again asked about laser treatment. He recommended IPL, "but that it would not resurface my skin", which I do not need, nor did I bring this up as a concern. The appointment abruptly ended and I was walked to a scheduler to book these treatments. The scheduler consulted with a price list, but couldn't tell me what areas of my face were covered for the price she was quoting me, nor how many treatments might be necessary. The scheduler left her desk to consult with the PA and then came back with her answer. I asked about the Ivermetic RX. She left her desk and again consulted with the PA, who walked over to state he would call it in. This was such an odd and uncomfortable experience that after some thought, I didn't feel comfortable returning to see this provider. I called to *cancel* the scheduled laser treatment or perhaps reschedule with a different provider. I managed to get someone on the phone, spoke to them briefly and was put on hold for about 16 minutes. I ended hanging up as, their site encouraged texting to communicate with the office, which I did and am waiting for a response. I'm not asking for a refund for the visit (although based on my experience, I don't think it would be unreasonable), but for a $300 credit to use for products they sell in their office. I think that's fair. Or bill my insurance for the visit, since the only thing I was walked away from that visit was an inexplicable dx of Rosacea (???) If Greenbrae Dermatology is reading this review, please call me or respond to my text. EDIT: I received a response and Greenbrae Dermatology will refund the $300 consultation fee.

Great expertise, warmth, friendliness, sense of humor, caring, very articulate and personal style,…read moregood listener, also very prompt, wonderful office and staff

We just visited Dr. Nichols for the first time. He is a smart, kind, articulate, friendly, caring…read moreand practical physician. We are grateful that his practice was open to new patients.

Dr. Meghan Hession is warm and caring and perhaps most unique, she is an expert at both medical and…read morecosmetic dermatology. My primary recommended Dr. Hession as we were seeking out someone who my two teenagers would be comfortable with and who could guide us with a realistic and effective regimen that would be easy for them to follow day/night. My two sons felt comfortable with Dr. Hession immediately and we will be seeing her every 4 to 6 months for a check-in. I was so impressed with Dr. Hession that I have started seeing her too. For medical check-ins as well as guidance on best daily regimen. A bonus...the medical related treatments are covered by insurance - yay! The front desk is warm and welcoming. One can also tell that Dr. Hession's team likes and respects her and are also warm and caring. We highly recommend!

I'm so glad that I found Dr. Hession to treat my acne/scars concerns! I am quite picky when it…read morecomes to dermatologists, and I know that I have found my trusted doctor when I saw Dr. Hession. Dr. Hession is very patient, genuine, knowledgable, and experienced with treatments, and she always listened attentively to my concerns during my visits. She came up with a customized and affordable treatment plan that tailored to my needs, and I really can't thank her enough!! If you are looking for an amazing dermatologist in the bay area, I would highly recommend Dr. Hession!!

I'm not going into detail because this medical stuff is serious and personal, but I'd be remiss if…read moreI didn't express my appreciation for Dr. Elizabeth Zettersen. I delayed coming, should not have, yet she was calm and non judgmental. So smart, highly educated, UC trained, I feel lucky to have had her as my doctor and surgeon. If you're in need of a dermatologist please go see her. I can pretty much assure you you'll not be disappointed. She is patient and thorough and, although somewhat unimportant in the scheme of diagnosing and treating a problem, she's quite a charming young woman as well. She has an office in the city as well as Marin.

Dr Howard has treated me and my daughters for many years…read more She is the best, thorough, thoughtful and friendly. My daughters are always at ease with her in dealing with sensitive teen issues.

Dr. Evans herself is kind and professional, but the office policies and front desk experience have…read morecompletely overshadowed the care I received. I saw Dr. Gonzalez before he left the practice, but my prescription was never sent to the pharmacy. When I called to have the issue resolved, I was told I would need to schedule--and pay for--another full office visit with a different physician just to receive the prescription. My previous appointment cost $429, with $224 out of pocket, so this would have meant spending over $400 for a tube of tretinoin because of an administrative mistake. What disappointed me most was the response from the front desk. When I explained my concerns, the lead staff member dismissively said, "This is healthcare," with no empathy and no attempt to help find a reasonable solution. Mistakes happen, but how a practice responds to them matters. Patients should not have to pay for a second visit to correct an error that wasn't their fault. Unfortunately, this experience has caused me to take my business elsewhere.

DR Gonzalez is the best. He fixed issues with my skin that had been there for years. Same of with…read morehusband. He can spot things from a mile away. He is really, really good at his job and incredibly kind I'm so happy I found him. His assistants Loy and Gianna are amazing also.

Dr. Reinke is wonderful! I've been dealing with acne for ...hmm 15 something years and what I…read morereally appreciate about her is that after taking my history she doesn't start with the same treatment over again like many other dermatologists do when you are a new patient. If it didn't work back then, why would prescribe it again!? She gives you many options with a clear plan in sight. She so sweet and has great energy when you talk with her. I will say on the first visit she is busy typing out your history but subsequent visit she definitely makes it more personal. I like the fact that you can get an appointment within a week; this is something new to me since most dermatologists take at least a few months to see. She gave me some great recommendations to other colleagues who will do more of the cosmetic aspect of derma...awesome!

I highly recommend Dr. Kara Reinke. I've seen Dr. Reinke twice, and had an excellent experience…read moreboth visits. Along with expertise in her field she has the personal qualities I look for in a physician -- great communication skills, great listening skills, a physician who is non-dismissive of my concerns, and is knowledgeable. She inspired confidence in me, which is not easy to do! I consider myself a "high maintenance patient" who reads up on the Internet, (something doctors in general are not fond of) openly express feelings such as fear about my medical concerns, and prepare written questions before appointments. Dr. Reinke was undaunted! I think she is a true asset to our medical community. I should also add that she has well-established professional relationships with UCSF Dermatology, and can refer to additional specialists there when needed.

I have been to many dermatologists before, but until I was referred to Dr. Diana Parnell, I have…read morenever been completely satisfied. Dr. Parnell is thorough, personable, professional and extremely skilled. Suffice it to say, I highly recommend Dr. Parnell. (written for my sister, Patsy who does not have a Yelp account)

Today I saw Dr. Parnell and it was a comfortable experience. She was very sweet and friendly. She…read morelistened to me and offered clear advice. I was in to talk to her regarding something I'm self conscious about and yet it was very easy to talk to her. This is my first time seeing her and I'm excited to continue seeing her! The appointment was quick and straight to the point. By quick I don't mean rushed at all, she took her time with me and allowed for me to ask any questions I had! So far, so good!

Dr. Julie Winfield is an excellent listener with outstanding communication skills. She took the…read moretime to address all my needs and concerns. She throughly explained the most scientifically sound treatment plan. She wasn't rushed or impatient. Dr. Winfield's overall approach was very calm, warm, and compassionate. She put me at ease and made me feel comfortable before my safely and perfectly performed facial procedure. I was beyond thrilled and overly satisfied with the results. Dr. Winfield was truly instrumental in creating more confidence within myself - intrinsically and externally. This was a recent photo shoot that I took with my older brothers and sister. I am on the far left - smiling with confidence. I highly recommend Dr. Julie Winfield for her high levels of humility, integrity, empathy, knowledge and competence.

I arrived to the Bay Area a few weeks before the Covid madness and found a large mole on my lower…read moreback that was growing at a rapid rate (a few inches in just 2 weeks) I got extremely nervous, as I have history of Breast Cancer and other health complications. I contacted Dr. Julie Winfield and despite her office being close on the weekend, she immediately sent back a response. She spoke to me for 30 mins over the phone to review photos of my mole, and after the phone consultation met with me to do a biopsy. Dr. Winfield was very professional, the best manners and the warmest doctor I have ever met! I immediately felt so comfortable chatting with her that I barely noticed the procedure. The biopsy was quick and painless, she did an excellent job and left no marks on my back. Dr.Winfield called me to give me the good news; saying the test came back negative. I am so happy I got to meet her and I highly recommend anyone Dr.Winfield!

Billing is inconsistent and underhanded. Sometimes just the copay, other times mystery charges show…read moreup later for the same procedures - billing codes seem to change visit to visit for the same services rendered. Always small amounts so they know you won't fight it. They also call at 6AM about bills they never bothered to mail. Phone line is unhelpful when you try to get answers about anything. Go elsewhere if you don't want to get nickel and dimed for subpar service.

Visited here multiple times for a condition over a period of 6 months and was increasingly…read moreconcerned by the quality of care. Ultimately saw another provider and wish I'd done so far sooner.