[[HIGHLIGHT]]This dr is great.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Staff is always helpful.[[ENDHIGHLIGHT]] Prices are reasonable. I have been there with my lab & bulldog read more

Absolutely awful! Don't waste your time. It is absolutely disgusting in there. [[HIGHLIGHT]]No acknowledgment when walking in so we didn't know how to check in.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]After being skipped by several people who have been there before we found out the check in is a line in chairs.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]And yes there is a line to check in that literally had no one helping it.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We finally flagged somebody down for some help. Extremely rude staff, rolled her eyes before coming to talk to us.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Ended up leaving. People were already complaining how long they had been waiting.[[ENDHIGHLIGHT]] What a joke, do not recommend and I wasn't even helped. read more

[[HIGHLIGHT]]Worst place ever to take your pet!!! Save yourself the time and go somewhere else!![[ENDHIGHLIGHT]] I wait 6 damn hours for them to see my cat once I finally got into the room they told me that they don't know if they could do anything. And then had me waiting for another hour in the room and nobody came. And keep in mind I got there at 8 AM when they opened it's ridiculous. I got there before a bunch of other people and they still got helped out before me it's ridiculous. [[HIGHLIGHT]]So I ended up walking out because I was done wasting my damn time.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]1st let me say there don't take appointments. Don't try to call because it's a recording and no one answers.[[ENDHIGHLIGHT]] If you want to be seen just be prepared to wait for hours. [[HIGHLIGHT]]We got there on Wednesday around 11:45 and waiting to check in. The people in the front are so busy checking in, talking to the Vet and calling people to the rooms.[[ENDHIGHLIGHT]] I noticed that people came in the morning and checked in and left and came back and still weren't called yet. We actually stayed in the parking lot. We found a shady spot and took a blanket and water for our dog. We finally got called to be seen around 3:30. The Vet came in the room seen our dog which were told that she probably has a swollen or bruised tendon on her paw. Was recommended that we give her some medicine or we can do X-rays. He suggested that it doesn't look broken because she was using it to walk around and just when doing certain things she would lift it up. I liked that they gave us an option. The Vet said allow 10days of rest and the medication and if it doesn't heal we can go back to get the X-rays. Again I love how they gave us the option to decide instead of telling us that she needed X-rays right then and there to get any kind of money. [[HIGHLIGHT]]I do feel that the people in the front should be more friendlier or smile a little more maybe they were just so overwhelmed with so much going on.[[ENDHIGHLIGHT]] I didn't have to pay an overpriced office visit and medication. I got 3 medications and the office visit came out to $109. So it's like this you want something not overpriced and honest then you have to just suck up the wait time. I would go back again. But I think next time I would wake up really early to check in and wait. Instead of going the time I went last time. read more

Michael Butchko, DVM - Waiting in the parking lot - Veterinarians Near Me - Riverside, California

Waited almost 5 hours for bad service. Not worth the time. Overly expensive for them to not even help. There are so many better options, not worth your time or your money. Had my dog violently shaken. IDK if they are short of staff but I saw someone on their phone in the back. Dont know what they do read more

This is the only place to get your dogs ears cropped on the West Coast [[HIGHLIGHT]]The phones don't work you have to go in early Monday through Friday only don't even waste your time calling[[ENDHIGHLIGHT]] read more

Recommended decades ago and brought my pup there for issues which need to be handled by a specialist. Wasn't made to spend more than needed and directed my pups care to the correct specialist. read more

Have been going to Dr. Butchko for years, always takes great care of our dogs! [[HIGHLIGHT]]Super nice, and reasonable.[[ENDHIGHLIGHT]]

[[HIGHLIGHT]]It's always extremely packed[[ENDHIGHLIGHT]] . And won't take care of you if you right away if you need it . Do not recommend, waste of time . read more

Vet and assistants service is great as well as their prices, [[HIGHLIGHT]]the only issue here are the ladies at the front desk, they are rude.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I understand that sometimes we can have a bad day but they have been rude to other people and to us more than once.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They need to work a little bit on their attitude[[ENDHIGHLIGHT]] :( Other than that everything is good. read more

I highly highly highly recommend this Butchko!! I have been going here for about 23 years but this time I had a dog who had eaten something and I went to the vet closest to my house and had less of a wait cause I needed to get to work (big dumb mistake) well this vet had told me that my dog had a 50% chance of making it through the exploratory surgery that she has a foreign body and that time was ticking and she only has hours and that it could be cancer when clearly on the x ray she had eaten something . They were also recommending I put her down, she is a 4 year old frenchie I couldn't accept that. [[HIGHLIGHT]]I went to Steven and he assured me that it's not that bad and he was gonna see what he can do.[[ENDHIGHLIGHT]] He did the dang thing as usual she is so happy playing with a bone as soon as we got home. Steven has his dad's touch when it comes to these animals. I know the wait may be long here but believe me it's worth it. don't make the mistake I did cause I ended up back here anyways he's the best trust me! [[HIGHLIGHT]]I'm so grateful for Steven he really is the best![[ENDHIGHLIGHT]] Never gonna waste my time at another vet again. read more

Great service, staff is very friendly and attentive to the animals and customers. Every time I went for a check up and ear posting staff made sure everything was streamlined and able to get in and out as fast as possible. Happy with my puppies results. I continued posting his ears weekly for 3 months after posting. His ears were able to stay up Thank you to Staff for all your help read more

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[[HIGHLIGHT]]Horrible customer service.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Why have a telephone that nobody answers? I have tried calling for the last 2 weeks and not one response.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Extremely frustrating and disappointing because there are several people who have been waiting be seen by Dr.Butchko.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]My dog is due for her C-Section and this establishment is nowhere to be found.[[ENDHIGHLIGHT]] read more

please do not waste your time here. came on a thursday they told me to check in and wait and that they would be with me soon. 8hrs later they call me saying if i am still waiting. come back here a month later with my dog urgently needing help because other clinics were closed they said to wait. my dog died in their waiting room because of how long they took to come to help. please take the time to read reviews and do not spend any more or time here. [[HIGHLIGHT]]they were heartless and did not even flinch at the fact my dog died there. they are heartless people only working their 9-5 wanting to get in and out.[[ENDHIGHLIGHT]] there are plenty of vets who will care for your fur baby in a heart beat. so many people have said they are awful please reconsider coming here. read more

service is HORRIBLE! Waited 6 hours for them to say the dog is ok. Don't recommend them at ALL!

I have come from San Diego to have 3 surgeries on my puppy. No appointment necessary. Amazing job on ears and eyes. Costs were half anywhere else. If I lived in Riverside, I would be a regular for my 2 cane corsos. Absolutely the best. If you are wanting elevator music and empty waiting rooms, this might not be your place. [[HIGHLIGHT]]If you want caring, quality, nicely priced care for your pet, this is your place.[[ENDHIGHLIGHT]] read more

One of the best vets out there! Staff is very friendly and caring about our Prada. Prada was struggling to pass her stool and was very patient with her.They got her feeling so much better and they're very good with their prices. They are a first come first serve so it's best to be there before 8am especially on Saturdays. Will be coming back to get her and our other furbabies spayed. Thank you Dr. and thank you staff! read more

Michael Butchko, DVM - Veterinarians Near Me - Riverside, California

I've been coming to this place for over 10 years and the staff is super nice especially dealing with the amount of people that come through. Yes they are still in the same old building but it's still functional. Yes you are going to wait long depending on what you're coming in for but to me it's worth the wait. If it's summer time bring an ice chest with water and snacks for you and your animal but recommend to try to come in spring or fall/winter when weather is good. Bring your patience they go in order from the time you check in. Our recent visit was for updated vaccines for my 12 year old Olde English Bulldog Daken they treated him so great and although he was nervous he did good. read more

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I have been going to Dr. Butchko for 30+ years. They do care for the pets they see, but I do believe they can get overwelmed by the amount of customers they have... That said.... [[HIGHLIGHT]]Their system of first come first serve is ok, I don't have a problem with that. They have actually extended to check in and we will call you when we are ready for you, I really dont have a problem with that also. They make it clear, that you can leave and come in when they call[[ENDHIGHLIGHT]]. I really only had 2 issues with today's visit. When you advertise opening at 8am, OPEN AT 8AM. Not 8:15/8:20. From talking to others waiting, this is very customary, the late opening. [[HIGHLIGHT]]Second, once you are done, they should have someone at the counter taking payment. Having to wait an additional 1/2 hr at least to pay for services is a bit much[[ENDHIGHLIGHT]]. Overall, Dr. Butchko is still the cheapest and best place for simple vaccinations, etc. [[HIGHLIGHT]]I will say, I dont think any of the employees are at fault, as they were all busy and not standing around.[[ENDHIGHLIGHT]] It was good to see Mrs. Butchko was still there and in charge as she was 30 years ago. read more

3 stars is solid if you coming here for small things like vaccines, skin allergy etc. I read a handful of reviews and did the same with other vets. They seem to be the best for ear cropping. I have a now 4 month old American Bully and had her ears cropped with Butchko. $495 depending on weight of your pup. Mine was 17.5 at the time, she was 11 weeks old. Not the best ear crop but not the worst. A little uneven on her right her. I won't come back for an ear crop on any of my pups. I'm by Temecula and drive out there because so called he is good. I beg the differ. I had to make a post about it. Save your money & time get it done else where. read more

Michael Butchko, DVM - ‍ - Veterinarians Near Me - Riverside, California

I really wish the staff was more knowledgeable about what's going on on a day to day basis. It seemed no one knew what was going on each time we came by or could give us a clear/definite answer. We drove from Nevada because we wer recommended to dr.Butchko by the owners of our pups parents (who looked beautiful). After driving down We wer told we couldn't get a crop, and then someone else said we could. we tried driving down a second time after calling numerous times and not being able to set up an appointment. We got lucky and wer told they'd be able to take her in the second time around. (After speaking with maybe 3 different people who all told us different things.) But actually meeting the Dr I was relieved he helped me decide what would look best for our pups face and what look we wanted. He did an amazing job. Not a fan of the rest of the staff wish it was easier to make an appointment but we are happy with the results. read more

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absolutely bullshit waited four hours just to get put in a room to wait another hour just for the doctor to not know what he was talking about and leave just to come back 30 minutes later and then I finally get helped just to wait another hour and a half to pay. wtf is this shit like everyone said this was the best vet in riverside jurupa area and yet my entire day was wasted I had shit I had to do and my poor cat went without food or water or his litter box for almost six hours. and the building looks like a crack house it's falling apart. they arnt in the building that's on the pictures trust me. read more

The wait times are excruciatingly long. 2-4 hrs. [[HIGHLIGHT]]But this Vet is well worth the wait.[[ENDHIGHLIGHT]] Their costs are still the lowest in Jurupa Valley area. read more

Only the best did my cane corso ear crop highly recommend. Fair price and was able to go back no extra cost to re adjust the cone.

Your voice mail memo says please be patient. How much patience do you feel it requires to have your phone ring for over 2 hours to have a simple question answered. My dog had surgery at your facility 2 weeks ago. I love 45mins away and have a simple question. However your staff doesn't have the common courtesy to pick up the phone and take a 2 minute call... I am 43yrs old. My father used to bring our cocker spaniel pups to your father when I was 11 years old. I've continued to bring all my pets to you. As I read your reviews I am saddened to see how much your staff does not care about your communities time and feel our time is worthless compared to what you do. It's not that hard to take a quick call. What if I need a Px Refill?As it states you will do that over the phone, will you? How? You don't take phone calls during business hours. All I can do is shake my head in disbelief. Sad sad day Dr. Butchko...By the way, my phone is still ringing into you as I type this out. See attached image. RUDE... read more

Michael Butchko, DVM - 2 hours 46 minutes ringing into Dr. Butchko's office to get an answer about my dogs surgery and test results...and still ringing. - Veterinarians Near Me - Riverside, California

The wait times are long but it is worth it. [[HIGHLIGHT]]The staff are really nice to me and my dog.[[ENDHIGHLIGHT]] They helped me get a mass removed from my dogs side and they also did testing on the mass. [[HIGHLIGHT]]They called me a week and half later with the results of what kind of mass it was and that it was benign.[[ENDHIGHLIGHT]] I wish the hours were a bit longer but I also understand how busy they are as well. There is a lot of preparation with this line of work and I appreciate all the time they put in to each animal that comes through. read more

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Thinking of cropping the ears for your dog?? This is the place to go to! They do a good job the hard part is making sure you follow through the posting on the ears that is key ! My nova is an adult and believe me I still get compliments about her ! She is now 1 year 11 months and she is really good looking ! Feel free to ask me questions if needed ! read more

Michael Butchko, DVM - Nova as an adult 1 year 11 months - Veterinarians Near Me - Riverside, California

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The best analogy for this place is like Kanye's collab with The Gap where you feel like you're being forced to dig through a pile of clothes in garbage bags. That's what this place is like. They've been operating the same way for so long by not taking appointments, having you wait for hours to be seen only to have to wait more to check out and wait for the prescriptions most came for in the first place. The process is as follows: wait in a long line for about 45 mins to an hour just to check-in only to be told you won't be seen for over 5 hours later. Then when you finally are seen, they bring you into a disgusting room that looks like the morgue only to wait more and then waiting for another hour, plus to get your meds and settle your bill and be on your way. There is NOTHING here that's worth subjecting your pet or yourself to the antiquated way they still continue to run their business. You can't call and speak to them over the phone because they tell you their phones aren't working. If you do call you'll hear a long winded message by Michael, but there's no way to speak to a staff member. They call you from another number then the one they have listed on their site, but there's nothing that's efficient with the way they run things. The clinic reflects a place where there's nothing advanced in veterinary medicine as the floor is so worn you can see the linoleum under it from the 1940's. My recent visit made me so sad to see people that are just trying to take care of their pets, waiting for hours upon hours with people that checked in mid-morning only to be waiting after 7pm to be seen. This place is garbage and their outdated process is a reflection of what they think about YOU as a pet parent and your fur baby. Your time is valuable and it's not worth it to subject yourself or your pet to this place. Last night I waited as long as I could. It was after 8:30pm and I still hadn't been seen. When they finally called me to an exam room, I went in and the table hadn't been cleaned off and as I sat there I felt sick to my stomach, finally got up and left. Do your research to find another vet, because this place doesn't deserve your business! read more

Thank you for a positive experience for my 14 y/o dogs tooth extraction. Make sure to fast your pet if you think your dog may need same day surgery. Thankfully I prepared in advance and I can already see a difference after one day. You can't beat the price here all meds included! read more

Michael Butchko, DVM - Veterinarians Near Me - Riverside, California

We brought in three kittens to be seen for their first check up and an eye infection. We waited three hours in our vehicle before being called by phone to come inside to be seen by a doctor. Once in the room, we wait another hour without being seen. We asked what the hold up was and one employee said the Dr. left to get food. We waited a little longer and asked for a time frame to see a doctor and of course they could not give us one. A different employee said there was an emergency and the doctor was called away. This was a five hour waste of time because we left without being seen. I was so embarrassed because I had raved about the Dr. to my friend who actually owns the kittens. The room sink was filthy and they had a dirty stained chair that I would not be caught sitting in. I could not believe the condition of the room or the customer service received. Dr. Butchko's office should be ashamed of the service they provided. You would think they would re-evaluate the way they do business during this pandemic. The current process is awful! read more

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This is a great place to get routine pet care at a VERY reasonable price. My frenchie had a cherry eye and they were able to perform the surgery the same day for $265 including medication. Most other places I got a consultation for $600 to $900 and none were able to do it the same day. The staff was very friendly and the technician who saw my pet before surgery did a great job at explaining the process. Be aware that they DO NOT take appointments. I came on a Monday morning and there was a long line with a wait time of 2 to 3 hours. Needless to say, I did not stay. I came back on Tuesday at 1pm and it was only an hour wait before I was seen and my puppy was done with surgery around 4:30pm. Overall, I am happy with the service and comfortable with the level of care they gave my puppy. read more

Michael Butchko, DVM - Wait room is small and they ask you to wait in your car. - Veterinarians Near Me - Riverside, California

[[HIGHLIGHT]]POS. Veterinarian , absolutely , trash. Dont tale your pets here.[[ENDHIGHLIGHT]] All i need is vet records of me bringing my dog in. And they refuse to give them because "it wont work" why is it any of your business whether its current or not. I just need the record.genuinely the MOST trash vet of all time. [[HIGHLIGHT]]Had me on hold 5 hours never answered.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Hope this pos place closes down.[[ENDHIGHLIGHT]] read more

A bushel of puppies - An onslaught of puppies - A plethora of puppies - A brood of puppies - A litter of puppies - A school of puppies - A basket full of puppies - A butt load of puppies - Right now going to the vet is an ordeal, with puppies this can be a full two day event. There is little room for error. The good Doc and his staff worked with me to get the pups in. The human that answered my call was top-shelf A+ thank you. Really thank you - I tip my digital hat to you. One does not merely go to the vet with a ______ of puppies and no plan. read more

I've been here two times to get an animal seen that has not been doing so hot. Local places have appointments booked out weeks in advance, so I decided to give this place a chance. The prices are cheap, services can be done the same day, and it seemed pretty okay. That was a mistake. Doors open at 8am. You stand in line outside, and have to wait a minimum of two hours while the doctors arrive "starting" at 10am. That's "starting" at that time, as the doctors sometimes arrive late. The last couple of times that I came in, I didn't get seen until nearly 2-3pm. This was for a regular exam. No surgeries or anything else besides a blood test and X-rays. Then I decided to take my dog to a different clinic. The phone service at this location either doesn't work, or they ignore it until convenient. I tried over the course of a week to get my dog's results and medical chart sent to the other clinic and Butchko didn't pick up at any point that I called them. I had to come in to the office (I live an hour away) just to be told that I have to wait for the doctors to come in to take the X-rays with me. They seemed hesitant to send medical records without the doctor present until I told them they can fax them. I would avoid this clinic like the plague unless you have an entire day to waste in the parking lot or running errands with your sick animal. There's just one problem with that plan: if you do get called to come in, you only have a small window of opportunity to make it inside the clinic and secure your exam. If you miss that window, tough luck. Essentially, you are bound to the parking lot or immediate area. Edit: I confirmed with my other clinic that Butchko never sent a fax despite calling the clinic and receiving their fax number. Very cool. I also had to wait an entire hour just to get copies of my dog's medical charts and the X-rays. DO NOT COME TO THIS CLINIC. read more

I would have given 5 but the one thing I don't like is no appointments, walk-in only and they don't answer phone. Dr Butchko is an excellent vet just like his father was and the rates and meds are low. Been going there for many years. read more

Place went to $4it once the main vet passed away. His kids use this for income now. No Fu**s given about your dog. Make sure you have an entire day with nothing to do but sit in the car and wait for them to call you. Just hope they didn't lose your place in like. Mark my words. YOU WILL WAIT 5-6 HOURS EVERYTIME HERE. Also my dog contracted kennel cough and mange here after he was admitted for surgery. My dog has all kinds of problems after coming here. The conditions in the back are terrible. The kept my dog on a dirty blanket. He had wounds on his elbows. I wouldn't be surprised if a lot of dogs die here while staying in Butchkos costudy. $4,000 later. This will be my last time to this crap hole. read more

Awesome ! Took my Doberman here to have his ears docked and came out looking good and the follow ups for the ear postings were very informative read more

The most unprofessional and disgusting veterinarian practice I have ever been to. To start off doors open at 8 AM the veterinarians don't get in until 10 am so after waiting for 2 hours to get in line before opening you have to wait 2 more hours for the vet to actually get there. When you do get in the veterinarian doesn't talk to you at all about pricing, diagnosis, or procedures. They rush into your room, do things to your dog prescribe you medicine and send you to the lobby to wait for who knows how long. You aren't asked about what steps you want to take, the vet shows no compassion or a sign they give AF about your dog. And then to top it all off you have to wait another hour for YOUR PRESCRIPTION!!!! Meanwhile the vet techs are all just hanging around talking to each other. This place has disgusting conduct and no sense of professionalism or compassion. While they charge dirt cheap their services match that quality. Coming here is an extreme waste of time and a disservice to your pets. This place should reconsider their entire practice. Another thing is that there are homeless encampments all around this place. They are fighting each other and doing drugs outside and around the building. I would never recommend this place to anyone who values their time, safety, and pet. read more

Wanted eat cropping for my Dobbie. I called numerous vet offices in the surrounding area and all were overpriced. I am glad I went with this office because the staff and provider were so friendly and helpful, and the cost of the procedure was very reasonable. I definitely recommend this office to anyone looking to do ear cropping. I also talked to a lot of other patients in the waiting room who brought in their bull dogs and they said Dr. Butchko is the best vet for bull dogs. read more

They let our 1 year old Husky die today, 4/22/2023. My mom rushed our pup in because he was yelping in pain, painting hard and obviously in need of medical attention. The lady at the front desk simply replied, "we can't see him we're closing" even after hearing what was going on with him. Before we could get him to an emergency vet, he died in our arms. We've been coming here for 20 years and today we learned they really don't give a damn about animals. It's all about the $ and if it's convenient for them. Please do not trust these people with your pets. -Devastated read more