Fantastic doc, so down to earth, warm, and friendly. Spent probably an hour with me during my first…read moreappt - which seems so rare these days

We needed to look for a doctor near Dublin since we moved recently. After doing some research, I…read moredecided to get him in with Palo Alto Medical Group on Dublin Blvd. It was both really convenient from where we live and I felt like I can trust their care. I was able to get my son an appointment with Dr. Weger. Medical group is located on Dublin Blvd and Tassajara. The hospital was clean and new. They had pre-mailed me the forms so by the time I checked in, they called us right away so the wait time was virtually none. Reception desk was friendly. Dr. Weger is excellent! I could tell Dr. Weger was easy going and immediately liked how she was so gentle and sweet with my son. She was very thorough, going over everything - i didnt feel rushed or insincere. You can tell right away that she is genuine and caring. She is also very knowledgeable. She pointed out a few things that we needed to further check on and when I didnt understand something, she clearly explained and at one point even drew diagrams to explain. I am so glad we were able to see her as other doctors werent as thorough with the check ups. I am glad my son saw Dr. Weger! Definitely a fan!!!

Top notch care and always responsive. Taken our kids here for years - Dr Borden is the best!read more

We absolutely love Dr. Nash and his practice. His office is always thorough with us through…read morescheduling and insurance. Dr. Nash spends a LOT of time ensuring that all of our questions are answered. We never feel rushed or never feel like there is a "stupid" question when talking to Dr. Nash. He is very detailed in all of his direction and treatments for each of our five children. There have been times where we think we have an understanding of something through our own research but he has patiently explained to us medical dynamics that we are unaware of. I called in tonight (right before they closed) worried about whether or not to take a very sick child to the ER and his office staff ensured all of my questions were answered and provided the right direction without rushing to end their day. We fully trust Dr. Nash and his staff and would recommend him to anyone!!

Today I am reviewing Doctor Albert Yu from a Professional point, I meet him because I was sent to…read morethis children's health clinic as an professional Interpreter, My duty there was to helped the communication between providers and the LEP, in this case my LEP was 2months old baby's parents, I viewed Doctor Yu gave baby a physical examined, he is very confident and knowledgeable, he also listen and carefully accesses what was concerned by the parents, he details of what baby's future immunization shots & the importance of keeping records step by step, he is very kind and gentle even after all, patient was late by 30+ minutes from the scheduled appointment time, Doctor Yu was still able to done the visit, I also like to mention his clinic staffs, all of them were very professional friendly and sweet too, I gave Doctor Yu and this clinic a two thumb up.

Very soft spoken gentile doctor. Puts your child and you at ease! I highly recommend him!read more

Tri-Valley Pediatrics in San Ramon is simply the best. The staff is warm, professional, and…read moreincredibly caring. I've always felt like my kids are in the best hands here. The doctors take the time to listen and explain things clearly, and the nurses are so gentle and reassuring with the kids. Their new location is beautiful and super clean. It feels welcoming from the moment you walk in, and it's clear they've created a space that's both comfortable and efficient. I have total trust in their care and wouldn't take my kids anywhere else.

We did ear piercing for our daughter. Anne was quick and there were no tears! Definitely would…read morerecommend.

I will not bring my daughter back to this clinic…read more I rarely leave reviews, but I believe this experience needs to be addressed. Last year, our experience with this pediatric clinic was very positive. We were treated well by everyone, from the reception staff to the doctor. Unfortunately, this year's experience was completely different. The clinic initially contacted me and offered to schedule my daughter's annual examination. I appreciated the call because my schedule had made it difficult for me to arrange the appointment myself. The day before the appointment, after I had already confirmed it electronically, I received another call requesting insurance information. I was in a work meeting and explained twice that I could not speak at that time. I offered to call back after 5:30 p.m. or provide the information early the following morning before our 10:00 a.m. appointment. Instead of acknowledging these options, the staff member continued asking the same questions and then asked whether someone else could answer them. I explained that I was working and that no one else was available. She then stated, "If you do not answer my questions, your daughter's appointment will be cancelled." I found this unnecessarily disrespectful. I had clearly communicated that I was willing to provide the information at a different time. No one called me back later that day, and I did not receive any notice that the appointment had been cancelled. To prevent further problems, my teenage daughter and I arrived early the next morning so that I could provide all the necessary information in person. The receptionist asked for a physical insurance card. I explained that my insurance provides only an electronic card and asked how I could submit it. Rather than offering assistance, the receptionist told me to upload it through MyChart. I explained that I did not have an active MyChart login. I had previously received only a link that allowed me to confirm the appointment using my daughter's date of birth. It did not provide access to an account, and I had never received a username or password. When I tried to explain this, the receptionist gave me a scornful look and continued responding in a dismissive manner. She requested my name and date of birth but did not clearly explain how this would help me upload the insurance card. At that point, I felt that my questions and efforts to cooperate were being treated as an inconvenience. Because of the way we were treated, I asked to cancel my daughter's appointment. This situation could have been resolved easily through more respectful communication and basic cooperation, unfortunately this clinic is evidently in lack of such 'frivolities'.

Dr. Jasmine is truly one of the best pediatricians in the East Bay. She combines deep medical…read moreknowledge with genuine compassion, which is rare to find. What sets her apart is how well she understands not just her patients, but families as a whole--she takes the time to listen, connect, and make you feel completely comfortable and supported. She is incredibly caring, thoughtful, and always up to date on the latest science, which gives me so much confidence in the care she provides. You can tell she truly loves what she does, and it shows in every interaction. The entire team at tri Valley pediatrics is very helpful and truly care about their patients

If there was an award for the WORLD's BEST Pediatrician Dr. Cortez would win hands down every year!…read moreI first met Dr. Cortez by phone when I was at Childre's Hospital Oakland after the birth of my son. My son was born with a Life-threatening heart condition and was on full life support within his first 5 minutes of life. He had open heart surgery at 3 days. As a result of the heart defect, it caused him to have 7 other anomalies. Dr. Cortez has been with us every step of the way and helping to organize and lead my sons team of doctors. He has calmed our fears and frustrations time and time again. He has been an angel. Like any GOOD doctor he can run behind some time but he is worth the wait. He takes time out to hear your concerns and discuss ll possible options. When he does not have the answer he says so and then makes it a point to get the answers. After fifteen years and my sons 11 surgeries, he is still standing by to help our family. In addition, he has and excellent CNA Xenia, she does her best to return call and follow up on referrals in addition to delivering the best shot possible the patients. Finally, every subspecialist my son has had gives Dr. Cortez compliments on the way he cares for his patients. You can't go wrong if you choose Dr. Paul Cortez as your family pediatrician.

A Systemic Billing Nightmare Wrapped in a Pediatric Office…read more I want to preface this by stating that Dr. Paul Cortez, MD is a genuinely personable pediatrician who provides good clinical care to our kids. However, his medical expertise is completely overshadowed by the predatory, deceitful billing practices of his pediatrics office and the broader John Muir Health system. A well-child exam should be a stress-free milestone, not a traumatic, anxiety-inducing financial trap for parents. This Alamo Pediatrics clinic operates on a deeply ingrained culture of surprise billing. If you ask even a single question about your child's development, they will immediately unbundle the visit and slap you with steep diagnostic charges. During our most recent well-child visits, we brought our sons in expecting standard, ACA-mandated preventative care. Instead, weeks later, we were hit with surprise bills. The clinic purposefully unbundled routine pure-tone hearing screens and submitted them as standalone diagnostic tests under CPT code 92551. By deliberately withholding the required preventative modifier, they forced our insurance, Aetna, to kick the charges straight to our family deductible. This is not an isolated "clerical error" - this exact same billing nightmare happened to us last year, costing us three months of endless phone tag to fix. Given how systemic this is year after year, I am absolutely sure his practice manager is complicit in this defensive revenue-generating strategy. When you try to resolve these issues, the front desk completely washes their hands of it and punts you to the John Muir central billing department, which operates like a black hole of unreturned voicemails and hour-long hold times. When I finally cornered a billing representative named Karen, she aggressively tried to gaslight me, claiming a standard pediatric hearing check is a "diagnostic" test. It wasn't until I physically conferenced in an Aetna representative on a three-way call and had to yell over her pushback that they backed down and agreed to recode the visits. Yet, they even managed to completely botch the correction. For one of my sons, their incompetent billing department submitted the corrected claim by billing the exact same hearing test three separate times on a single invoice and STILL forgot to attach the preventative modifier. A doctor's office should be a trustworthy partner in your child's health, not a bureaucratic adversary that weaponizes medical coding to nickel and dime families. Save yourself the immense administrative trauma and find a pediatric practice that actually knows how to bill preventative care accurately and honestly.

Several years ago, after the Covid -19 vaccine was released and around the time myocarditis in…read moreyoung men was in the news as a side effect, my kids saw Dr Obrinsky for their annual physicals. I declined Dr. Obrinsky's suggestion my kids, 2 teenage boys, get the vaccine. He asked me, is it because of the myocarditis, because that is not a big deal. I'm not a doctor but a heart issue compared to catching Covid, that was known to be well tolerated by kids, did not seem like like no big deal. That was the last time my kids saw Dr Obrinsky.

All of our children have been going to Dr Obrinsky since 2003, 2 boys and our daughter. He has been…read moreeverything we could want in a doctor for our children. As others have mentioned he covers not only physical health but mental and emotional health as well. Makes sure of their overall state of well being with sleep schedules, diet, exercise and general quality of life. In a busy office we've never felt rushed and always felt he took the time to ask and listen to ensure not only what we came in for was covered but anything we had questions or concerns about.

Dr. Ruiz missed 3 diagnosis that my child had. He was always on rush to see other patients. I took…read moremy child to other more knowledgeable doctor and the problems that my child had got treated. Thank God!

I have been to various countries and have seen many pediatricians. Dr. Michael Ruiz is the best…read moredoctor I have ever seen. He is 'down to earth' personality and is more knowledgeable and committed to his profession . I am lucky to find such a pediatrician for my daughter .