10421 Henbane Court (White House / Black Door)…read more 1. Invasion of Privacy from the Neighbors If you are facing the house, the neighbors on the left were extremely intrusive. One incident in particular really crossed the line. I had guests over for an upcoming birthday celebration and asked some of them to leave through the back door so my Ring camera wouldn't record them leaving through the front. Why I chose to do that is nobody else's business. Unfortunately, the neighbors decided to make it their business and called the police. It is broad daylight. 1-2pm in the afternoon on a bright sunny day. I was still asleep when my guests were leaving and I woke up to loud banging on my front door that literally shook the house. I went downstairs while one of my guests was still inside preparing to leave. When I opened the door, there were two police officers questioning me about who lived there and what was going on. I told them I was confused about why they were there, and they explained they had received a call about "possible squatting activity." Apparently, the neighbor called the police because they "hadn't seen me in a few days" and assumed someone was squatting in the house. At the time, I had a backyard tent that had been destroyed in a storm. I left it in my backyard temporarily so I could break it down and throw it away. Because the damaged tent sat in my backyard for several days, they assumed my friends were squatters. What made the situation even more frustrating was that the other neighbor texted me afterward explaining that they thought someone was squatting. If you truly thought something was wrong and you already had my phone number why not simply text me first and ask if I was okay, still living there, or at home? Instead, they immediately involved the police. Our daughters had even played together before this happened, which made the entire situation even more confusing and disappointing. I was extremely embarrassed because it was the first time those guests had visited my home, and suddenly the police were pounding on the door. After that incident, both neighbors constantly watched our house as if they were waiting for something to happen, despite us never causing disturbances. They would remove decorations from our mailbox, the neighbors to the right would open our mail and then return it, and they would monitor us constantly. If I was outside doing yard work, one neighbor would suddenly walk over from the other neighbor's house just to observe what I was doing. Whenever we had family over and sat in our backyard, one of the neighbors would immediately come sit in his own backyard tent and watch us the entire time. Yes, people are free to sit outside, but it always felt very intentional and uncomfortable. The tent was dark enough that you couldn't easily see him unless you looked closely, which made it even creepier. My daughter was genuinely uncomfortable around him. Also, be aware that there seemed to be a strange sense of competition. If you cut your grass, they would suddenly cut theirs the next day. If you enjoy decorating for holidays, expect them to quietly compete with your decorations as well. 2. HOA Communication & Maintenance Issues The house is white and there is no grass along the side of the home, whenever it rained, the dirt would turn into mud and splash onto the siding, leaving orange-colored stains on the panels. We purchased a pressure washer and tried cleaning the siding ourselves, but the stains would not come off completely. I contacted the HOA and explained that we were attempting to resolve the issue, but the panels were stained and, since we were renting the home, I wasn't sure what else could be done if our efforts weren't working. About a week later, a random truck appeared parked in our yard. The worker connected a long hose from his truck directly to our outdoor water spigot. We received absolutely no notice about when they would arrive or what time they would be there. At first, I genuinely thought someone was stealing water until I went outside and asked what he was doing. Afterward, I took photos of the cleaned siding and emailed them in as proof that the issue had been resolved. Later, we received a bill for over $400 stating that we were responsible for paying it. When we called to ask why we were being charged, they explained that our lease stated we were responsible for exterior maintenance. While I understand that responsibility may fall on us according to the lease, the issue was the lack of communication. Why weren't we informed about the cost beforehand to see whether we could afford it or possibly hire someone less expensive ourselves? Instead, the charge was simply added onto us without warning. This felt very blindsiding, especially because the issue was mainly being pushed by the HOA not something we personally considered urgent enough to immediately spend $400+ on.

Milton is the BEST! We had to have our new dishwasher looked at after recently moving in to one of…read morethe properties. Not only was Milton immensely knowledgable and warm and funny, but he knew exactly what needed to be done within seconds and took care of it quickly. Cannot recommend him enough. (Also had a great experience with Antonio!)

I have been the customer of Northpoint AM since 2025 after their reorg (prior being using their…read moreproperty management for 3+ years). Several inputs: 1. Lack of response for customers/owners. My property manager ha been changed 3 times in a year. The existing one never replies my emails at all even with some critical requests. 2. They have increased PM fees from 6% to 7.5%, but service is getting worse. I cannot provide inputs or communications in their Portal, but just deposit money for repairs, etc. 3. The repair fees increase significantly because of their outsourcing their maintenance to other local companies so they have multi-layer chargers. Overall, this is not a good company to work with at all.

I have been a real estate investor for over twenty years. Northpoint showed nothing short of…read moreincompetence when managing my portfolio. I canceled all my contracts with them due to this reason. I canceled my last contract at the end of February, but have yet to receive my money back for the last deposit/cash reserve.

I've submitted both my drivers license and selfie pic . Registered step by step for a self tour of…read more5716 Prescott Ct and arrived at property in the freezing cold because I'm seriously seeking a rental right away. Never received the access code to enter the property. The service rep had no clue kept sending me the link that required registering for self tour even that he confirmed receipt of my information the first time. HORRIBLE CUSTOMER SERVICE AND FIRST TIME EXPERIENCE ITS FRIGHTENING TO THINK WHAT IT WOULD BE LIKE GOING FORWARD WITH THIS COMPANY. They have such horrible reviews out there as well. No one has called to reach out to me about this issue. SMH.. I think it's a scam for some of their properties to take peoples drivers licenses and not make the property available... weird.

I am a current tenant and I wouldn't refer my own enemy to Progress. I live in one of the…read moreHuntersville, NC homes and they are the worst. I am currently looking for another home to move to that isn't managed by Progress. They do not put real effort into fixing anything. When I normally have requests they send the same technician, Homar. There has been times when there have been other techs come out but their work has been fine. It is only when Homar comes. Homar came out to look at the kitchen garbage disposal one time and when he reconnected the water, he reconnected the hot to the cold side and the cold side to the hot side. I did not notice until he left. Homar came to my home multiple times after that for other issues and I told him about it. He acted like he could not do anything and like he didn't hear me. It took a different technician when he paid me a visit for a differnt repiar to kindly switch them back. That tech asked me who did this and I told him. He gave me a sideye and said Progress will hire anybody which I am clearly seeing. Now here comes the bigger issue. The patio door also has a sliding screen door. I kept having issues with it coming off track. So Homar went and bought another one. The new one does not sit properly on the track. I can still see outside from some sides of it and it doesn't latch close correctly. Most recently, Homar came on a Tuesday to put the screen back up and it was back down by Wednesday/Thursday. I asked him after he put it back up if the issue is a tenant issue or cause by me because it keeps coming off. I already knew the answer but wanted to see what he would say. Homar said that it wasn't a tenant fault and that the tracking needs to be replaced. I asked him because I have cameras in my home and I wanted it to be recorded. Like seriously! I am 45 years old and it doesnt take a rocket scientist to open and close a sliding door. The screen patio door, the door to my garbage room and the door to my laundry room are very cheap doors. The brackets needs to be replaced which has been said by Homar himself. Instead, they keep coming back to bend the thin metal back and put the doors back up. Homar also just recently put the garbage room door back on track and now the door doesnt close all the way. All of this was mentioned today in the call to Progress. I also asked to have a master technician to come take a look to get to the root of the problem so that I can stop having to call for repairs. Progress charged me $75 today stating that there has been too many work requests for the same patio door. Like be for real! Let's use common sense here! If you have a tenant who keeps having multiple orders for the same issue with the same technician repairing it, why not send out a master technician or a different technicican to look at it. I was told that it could not happen. I was also told that they will take my request into consideration of not having Homar for future requests but they can't guarantee it. WHY KEEP SENDING THE SAME INCOMPETENT TECHNICIAN OUT TO REPLACE OR TRY TO FIX THINGS WHEN HE ISNT FIXING THE ISSUE?!?!? Make it make sense. They are charging the tenant for their incompetent tech instead of trying to fix the issue! And they wonder why I won't renew my lease. This is reason number 9. I am definitely looking for a place as I type. They just lit a fire under me. That is why they have 1 out of 5 star review overall. They suck bad!

We used Jasmine Garcia to sell and buy our most recent home. She helped us navigate a few issues…read morethat seemed to arise towards closing, and managed to make a confusing process as smooth as possible. I recommend her to all my family and friends when they are looking for houses because she's so consistent in the quality of service that she provides.

Jasmine Garcia did an amazing job of selling our home. She walked us through the preparation (and…read morehas a crew of painters, cleaners and handymen at the ready), gave us a reasonable idea of what to expect, and marketed our home brilliantly. Even at a price point of $900k, we had multiple offers within 48 hours! She broke down the offers for us and helped us determine which one was the offer with the most favorable terms. She truly understands South Carolina real estate contracts, buyer protections, seller implications, etc. Her negotiation skills are top notch and when tensions arose in negotiations, she was the calming, empowering presence we needed. We could not have asked for a better, more prepared, professional or personable Realtor to help us sell our beloved home. I highly recommend Jasmine Garcia!

Marcel and his team were phenomenal to work with purchasing my first home. I had many many…read morequestions and Marcel answered all of them immediately. He also recommended outstanding individuals to assist me such as a lender, lawyer, and inspector. I would highly recommend Marcel to anyone.

We were extremely lucky to have Marcel as our realtor . He was tireless in trying to find us our…read moreperfect home that we actually felt bad we were dragging him around to see three houses a day across two counties for weeks. Not only did he actively listen to our requirements, but he also remained part of the process when we went under contract and was instrumental in making sure the mortgage underwriting process kept moving swiftly. He was also very honest and transparent and would point out potential issues with some of the houses we saw; his main concern was to see us happy in our new home as opposed to making a quick sale. We highly recommend Marcel and Alterna Real Estate the next time you are looking for a house!

They are fake. They are a scam. Do not use them. All they'll do is try to get your money and that's…read moreit. If you're trying to look for an apartment but your credit or you may have gotten an eviction do not use them. All they do is copy and paste properties from Zillow and it will go to your spam file. Please make sure you check out BBB before you take any chance with this organization cause all they will do was steal your money. They are a scam they're fake. They don't even have a home address. Don't even go to S2 chance please help.com. That's also a scam. It's the same organization they have multiple names. Please check everything on BBB before you do anything.

From the owner: We offer expert real estate services for those seeking property management services, whether you…read moreare a private landlord, buyer, seller, or just looking for an rental. Our company also offers a Second chance housing program for those who qualify.

Erika is THE commercial real estate agent in CLT! She made our dreams a reality and helped us close…read moreon the perfect property to open our dog daycare and boarding kennel. There were lots of hoops and hurdles along the way and Erika handled them with grace and got us to the closing table. She is an expert in all things and went above and beyond to understand the zoning requirements. She even went to the zoning office in person to get the records! Erika is a gem of an agent and I couldn't recommend her more for all real estate transactions. She is the best!

Erika was more than Awesome! I am a perfectionist and she accepted every bit of it, always answered…read morethe phone and when she wasn't available, she always responded by the next morning. She was informative an provided answers to my questions in a way I could understand and if I didn't she repeated it as many times as it took so I would understand. Her work ethics are great and she has always kept in touch, as we first met over 1 year ago. She continued to follow up and go the sale! In regards to my home, she reviewed the comps in the area, provided a full back ground on her methods of pricing my home. She KNOWS the business and sold my home out the gate 2 days, above listing, buyer paid all closing!! She will get you top $$!! Thank you Ericka, we will continue to do business together in the future!

They was upfront with if they could help. What to do because they weren't unable to assist & many…read moreof them are still pondering other suggestions to help. Which is extremely helpful when you are running out of your own.

From the owner: Meet Ryan Hollins…read more Trusted Charlotte REALTOR® with thirty years of Local Expertise "For over three decades, I’ve proudly served the Charlotte, NC community as a dedicated real estate professional. I’m here to provide personalized guidance, tailored to your goals, with a focus on informed decision-making and long-term value. As a licensed REALTOR® through the National Association of REALTORS®, I bring not only proven credentials but also a deep-rooted commitment to responsible homeownership and sustainable living. Whether you're navigating your first purchase, upgrading your lifestyle, or preparing to sell, I offer the knowledge and support you need at every step. Above all, real estate is about relationships. I believe in building meaningful connections, contributing positively to our community, and helping my clients achieve more than just a transaction—it’s about realizing their real estate aspirations with confidence. If you're seeking a trusted, experienced partner for your next move in the Charlotte area, I’m here to help."

I had the best quality interactions with Tanisha Griffiths. She really knows the realty industry…read morewell. She provided excellent realty services. I recommend her for her professionalism and tenacity. Thank you for helping me and my family find a new home.

From the owner: At The Next Level Realty Plus, we specialize in helping…read morebuyers and sellers make smart, confident real estate moves throughout the Charlotte metro area. Our specialties include: • Helping buyers relocate to Charlotte with neighborhood guidance and virtual support • Buyer representation for new construction and townhomes, including builder communities and True Homes • First-time and repeat homebuyers • Strategic seller representation and pricing guidance • Assisting tired landlords and investors with exit strategies With 20+years of experience, we take a consultative approach-educating our clients, protecting their interests, and guiding them from contract to closing with clarity and confidence. Message or call 704-929-3269 to schedule a consultation and discuss your next move.

People ask me why I speak so highly of Kenneth and why I try to let people know about his…read morebackground. I have been working around realtors for over 10 years and have met all kinds, from really good to how did you get this job. Kenny is not one to say much about himself, so I decided to take a moment to say something about him. I recommend Kenneth due to the following reasons: Kenneth works with all aspects of Real Estate and his company also has a property management division. He is not your average, everyday real estate agent, let me tell you. Once you talk to him, you will realize how different and special he is. Kenneth's education and background is in Business Finance, Business Law, Financial Planning and Wealth Management, and Real Estate. If you know Kenneth already, you know he is a die hard UNC fan, since he graduated from UNC-CH Kenan Flagler. Kenneth uses his education to help a buyer find a property that meets their needs and wants, at the best price. For sellers, he will tell you the truth about the property, he will explain the good and bad, tell you his recommended best price for it, what you could do to the property to make it sell easier or for a higher price, he will help you decide what to use for staging and he will make sure that you have the best chance to sell at the highest price. Kenneth's negotiation skills are impressive to say the least. He backs up everything with facts and numbers. Once you work with him, you will not only use him as your exclusive agent, you will recommend him to everyone you know. Now-a-days it is hard to find someone who has honest to goodness ethics and will be there for you from the first moment on. So, for all of your Real Estate Needs, feel free to contact Kenneth Lin. He is THE Best of the Best.

Kenneth was a super nice landlord for 4 years in NODA, but while I lived there several things…read moreweren't old, yet they were not new and got to be in need of repair or replacement. The refrigerator I had to call and pay service for, it then leaked and warped floor. I wanted my deposits back and bought a brand new over $4,000.00 refrig at Lowe's and had it delivered after Mr. Branham with Trafalgar, LLC picked out which one he preferred for his rental home. When the bedroom ceiling fan died out, he picked out the fan, and I purchased and paid the electrician. The summer of 2023, I think, (lived there February 2021 to April 1st, 2025) the A/C needed attention, and the request was ignored or overlooked by Kenneth and Mr. Branham and after a month of smothering indoors I had a company come out and service the unit for over $400.00 to never be reimbursed. I spent time putting in a raised garden bed, enclosing the front to back yard so dogs would not escape the yard playing. Even had gate closures fabricated and installed at front and back entries of home at porch point so dogs could sit on porch and not run off. I repainted their fading storage shed, mended the white picket fence as well as painted it every so often. When it came time to move out, I had a broken ankle and foot bones. I have had spinal fusion, shoulder surgery, and cervical disc replacement. They had said when I moved in I was welcome to garden and plant, which I did and had been the yard person that last year because neighborhood yard guy was a weirdo. Kenneth and Mr. Branham totally were okay with me mowing the yard and doing things that they usually have done after someone moves out with my broken ankle and foot. The gravel in driveway had sunken over 4 years so I had 2 large 200 lbs. delivered from Lowe's and spread one out in back yard to where I could hardly move the next day. I have Fibromyalgia and Lyme's disease, and they were aware I was sickly when I moved there as I was traveling for Hyperbaric Chamber sessions in Mooresville when I moved in for that first year and a few months. I I also had the worst moving company show up and ended up having to move a lot by myself out of the 3 story house with steps in front and back entries of house. I was worn out, exhausted, having PTSD, panic attacks, and not healing my ankle or foot, but desperately wanting my deposits back. I payed for another girl who never moved in and they never reimbursed that, so it made more pressure to do everything possible to get deposits back. The day of Walk Through I waited until 6ish p.m., only to be finally informed Mr. Branham was at Chef's Table shopping so Kenneth couldn't make it and they would be in touch. That was April 1, 2025. I texted 1 time weeks later to be blown off and when I reached out on 53rd day I was told they were at a funeral. Nothing that I left behind like the ladder, a vacuum for the storage shed, plants, a fold up table I forgot, cleaning supplies, and a few things were never brought up, nor did they reach out after WALK THROUGH. They complained about it in final letter I got that I never would have if I had not made him aware that I know they had 60m days and after that no communication with former renter/client would have them feel as if they did not need to do the Deposit Return, which I never got the deposits I paid for Ms. N. Bowers. They were nice when I lived there but treated me as if I am a dummy and do not know rules. There was also an issue with the neighbor slandering me and misusing her Ring Doorbell 85 feet back in the driveway and over 3 to 8 feet in the driveway recording me and playing games. They were aware and could have told the Family that I had a Trust Fund and could afford to live there when they first started the Defamation, but Mr. Branham did not want to bother. No attorney had time for that so my $20,000.00 worth of treatments at the Hyperbaric Chamber in Mooresville was all undone. There was also an issue when a lady kept going by with her dog and mine jumped the fence 3 times in 2 weeks so I had to put ivy privacy border which wrecked my ribs installing alone. Mr. Branham did not like me having DOGS ON PROPERTY signs butr if you ride by there is now the tallest wood fence I have ever seen and Dog Awareness signs. They definitely discriminated against me once I moved out or they would have had the integrity to reach out as soon as they did the walk through and I could have fetched those things or my friend down the road dying with cancer could have.........the Sunday after I moved they did not "get their guy" to pull trash out. They called me and my friend Big Al with cancer came and did that. That's really taking advantage of my kindness and trying to still be a good responsible person. They took advantage of my goodness and giant wallet. Kenneth is nice but having a broken ankle/foot and them having me do all that work knowing darn well it was a liability I have lost all respect.