decided to make a dream purchase of mine to buy a baby grand piano. The selection was more than I…read moreexpected, prices were very reasonable and the service was excellent. I got myself a baby Grande Yamaha so beautiful. They move this for you have a year warranty and you get a free tune. I wanted to say thank you John!!

This place is a mainstay - literally been there for ages - and will be around long after that other…read moreplace ("GC") has gone bankrupt. Quality music store with friendly staff, and quality instruments and products.

We rented a microphone for a memorial service and needed the most basic mic. After the staff…read morerealized we didn't know a ton about musical equipment they became condescending and it felt like they spoke down to us. After making several trips we ended up having the buy accessories from them in addition to renting the mic to make it work. They made it clear they only want to work with professional musicians. It's difficult when you're already grieving to ask for help and be treated like you're a burden. I grew up in Fall Creek and always the thought Hickeys was a kind, local business. That's why we asked for their help and expertise, so I'm sad we couldn't have had a better experience.

Amazing selection of trumpets to try out. The staff went above and beyond helping us.read more

Service at the store in BC Binghamton NY was spotty. When I needed help could not find anyone. When…read moreit came checkout time there were more ppl than skunks

I called the staff regarding a used guitar in their inventory and I did not expect the service that…read moreI received. The sales rep, Raven, who took my call was kind, understanding, polite, and extremely helpful with my requests. Everyone there had a team mentality, where all of the workers knew each other and their duties, but most importantly they were willing to help in the best way that they could. I could tell that they really care about the instruments.

Bobby made a house call to see us about a messed up VCR. He ended up showing us that it didn't play…read moreaudio so he gave us a new VCR for free! Super nice!

I could not rate this place high enough. I sent out an sos call to have someone help me fix my VCR…read moreand Bobby came out and was incredibly kind and super helpful. He was the highlight of our week!! Please give them your business. Could not think of people who deserve more love!! Thank you Bobby and thank you Gotham Brothers Music!!!

Had a LOVELY experience talking with Ruth at the shop when my partner and I came in for a visit…read morewhile in the Oneonta area! She told us some of the history of the beautiful Martin guitar in the case, talked about the shop, and the difficulties of music retail. They rely on lessons, and service. They have a WIDE array of different instruments on sale, as well as accessories and wind chimes that are tuned to different scales. I ended up spotting a Autoharp in the display case and asking about it. She told me that she's make me a good deal on it. She quoted a price about half of what I anticipated, and I walked out with a new to me autoharp, with all fingerpicks, two books of music, and a tuning hammer suited to the harps pegs in a case. While we were there many students came and went with a variety of instruments. Great little music shop!

Great private owned music shop, amazing guitar technician, all the setups feel like a dream. Got my…read moreTaylor set up there for a super decent price. 5 stars all around

I can not begin to say enough about TSR Pro Audio Service which is a Roland & Bose service and…read morerepair shop. I recently had my Roland Stage synth worked on by Bob who is the owner and Tech for TSR . Since the man who use to work on my Hammond and Leslie set ups and my synths for over 20 years passed away within the past 2 years I have been in limbo trying to find someone with the knowledge and capability to fix whatever i would need fixing with my equipment . I called TSR and talked to Bob who is down to earth and a stellar musician himself playing keyboards . When I dropped off my Roland Stage it was so distorted that every voice from the piano to the strings were awful to listen to . Within a few weeks I called Bob and it was ready for pickup and the problem was solved and not a miner problem either. Just getting to the repair was a feat in itself , layers of boards had to be taken off to get to the issue . I also could not believe the fair price Bob charged me and in the world of musical repair it was shocking how fair Bob is . I have now dropped off a Peavey CS1000 power amp that was said to be not worth fixing as it would be to much money for labor . It is now ready for the studio again all fixed . I now have my Roland Juno 6 Synth at TSR being cleaned up so I can hit the stage with it again . It's in amazing near excellent shape and just needs a bit of TLC under the hood. My next keyboard after the Juno 6 to be at TSR will be the very first 1966 Doric compact organ my parents bought me when I was playing Frat houses at 14. The bottom line is this ,,,would I ever take these fantastic Keyboards and Organs to someone learning the trade ,,,Heck no,,,I usually do not write reviews because folks usually have their own opinions anyway , but if anyone is in need of equipment repair weather it be keyboards , speakers or amps do yourself a favor and call Bob at TSR You will be as happy as I am I'm sure . Here is Bob's link https://www.yelp.com/biz/tsr-pro-audio-service-whitney-point

I recently hired John from True Tuner Piano Service to move my piano. I had called for an…read moreestimate, and he asked me detailed questions, such as the height of the piano, how many steps were involved, as well as the type of flooring in order to give me an accurate estimate. He offered an extremely reasonable quote for the move, and was able to make an appointment for a few days later. He kept in contact the entire time, followed up to confirm the appointment, and arrived on time. He arrived with a very muscular partner that possessed a good sense of humor. They proceeded to take apart some pieces of the piano (which was a surprise), but it was to protect the fragile parts from potential damage during the move. The piano was well protected with careful and strategic placement of pads throughout the way, and it was never in danger of being damaged. They arrived to the destination, reassembled the piano, and did not deviate from the quoted price. Extremely professional, prompt, knowledgeable, and courteous - apparently John has been in the piano business for 30 years and is quite the expert. Kudos for a job well done!

Support your local store!…read more We walked in on a Saturday afternoon looking for a quality acoustic guitar for our youngest. Terry (the owner), was exceptionally helpful with suggestions about different types of wood, body shape, tonality and spent a good amount of time helping us find just the right one. We bought a Breedlove and a hardshell case, came home and we jammed together in our living room. You won't find this kind of customer service anywhere else in CNY.

A great Music Store. They really need an active website, so we that live a bit farther away are…read moreable to see what they have to offer.

Such a cute shopping and Dewitt mall, variety of classic collectible, guitars and bases and stuff…read moreand like collectibles stuff like Martin backpackers and banjos rare models that were used by famous musicians as well as affordable and used instruments. Service was very friendly and information. They have some great displays making it easy to examine the craftsmanship. Great local shop definitely check them out and the greater Dewitt mall. It's a cool little spot, like a time capsule.

Seems the motto "Repairs Aren't Us" Should apply to this place after my experience and reading the…read moreYelp reviews. Maybe this place is good for the gigging musician or getting initially set up, but for the proletariat guitar player it's total hell. $100 to restring a guitar? Went from $70 up to $100 when they decided to replace the battery in the in-body tuner without even asking. Ugh. Never again. See the clever "still owes" section of the receipt (attached here for your viewing pleasure) after I paid the unconscionable sum of $71 already just to get the dang thing done. Guitar Center: "Take me to your leader"

A couple years back, I bought my first acoustic guitar from Shawn. I was impressed with the level…read moreof service I received, especially considering my modest budget. I got a guitar that looked, felt, and sounded better than I would have expected. Fast forward to now when I bought my first new electric guitar and Shawn did it again! I got more than I expected on a budget, both when it comes to service and quality. Shawn and his team are experienced, knowledgable, and professional through and through. I never felt pressured and always felt as if my beginner-level questions were taken seriously. My only regret is that I have yet to find the time to sign up for lessons. I know I'll be coming here when I do.

Very nice folks - thanks a ton for helping me with questions on an old amp repair! I hope to visit…read morethe Center in person in the near future!