The staff is very nice and helpful. They are always very polite and friendly…read more Dr. Gray is part of this group and he with his PA and Nurse are a great team. His and their focus on the patients and their needs and the way they engage with the patient on explaining everything is great. My surgery was successful and the patient care by this team is awesome.

We had a referral visit scheduled, then an hour before our appointment we get a call from the…read moreprovider informing us they aren't taking new clients. We had just left our home, taken the day off work for them to cancel last minute? Not a good way to practice.

Dr. Tran is the most compassionate and honest neurologist I have found. I had three back surgeries…read morein the past that not only paralyzed my right side but made it impossible to do the things I love to do. After my first visit with Dr. Tran, he explained the process thoroughly. No metal or screws. I totally trust his procedure and am now 7 months post surgery and doing very well.

No review of chart, Heinz 57 approach and was treated as "most times." Dr. Min felt it more…read moreimportant to define what a sagittal view of an MRI meant, than addressing my specific questions about the existing MRI studies. Noted in chart I could tandem walk when I could NOT DO IT! No problem doc, falsifying records? No big deal! Wow! All in 15-minutes, I might add. I pulled on the God ropes as my retired RN Mom would say, by pushing back on his assessment and demanding an updated thoracic MRI. Go figure: Intraosseus tumors now added to scoliosis, ventral canal indentations and several bulging discs. But hey, what good could a holistic view of the spine be in diagnosing/identifying treatment plan that is not a handful of pills thrown at me? Avoid this place!

I was referred to Multicare Neuroscience by my PCP. Haven't even seen a doctor yet, but the…read moreexperience of trying to schedule an appointment has been terrible. They copied my phone number from the referral wrong and didn't try to get a hold of me though my email or contact my doctor to verify my contact information, they just gave up trying to contact me after 1 phone call with the wrong number, so after a week I finally called them. After 30 minutes on hold I was told that the doctor I had been referred to had left. They had randomly picked another doctor and needed to transfer my call. So i sat on hold again and the system eventually disconnected me. I called back and waited another 30 minutes only to be told that to use the doctor I wanted they would have to wait another day while they asked permission. So I called back the next day and waited another 30 minutes on hold and was told they couldn't schedule me because I hadn't had imaging done yet. I had told them the previous time I called that imaging was done we were just waiting on the radiologist to comment and release it, but apparently nobody noted that and the person I was currently talking to didn't care. So now if I want to use them I will have to wait until my results have posted call back, waiting on hold again, to maybe get an appointment. I think I will find another provider instead.

For years I have suffered from the most painful and debilitating headaches for 4 months every year…read moreand I had been seen by some of the most seasoned neurologists around western washington and I just continued to live with the pain because no one could diagnose me. Multicare and Tacoma General are truly blessed to be employing Dr. MARY STORM. She is one of the smartest, incredibly knowledgeable doctors that I have ever had the pleasure of meeting. Her dedication to the field of medicine and helping people is above reproach, as is her character. I cannot and will not ever be able to express the amount respect and gratitude I have for her for saving my life. Not only did she save my life she gave me back the quality of life that I believed was not possible. And when I walked into my appointment with her today after we greeted each other and she asked how I was feeling and how have my headaches have been and I replied" they are not and i haven't had any" and asked me to clarify, I repeated I don't have a headache. She stopped what she was doing and her face lit with genuine happiness and a big smile and she was happy for me, her patient. She never made me feel like I was being a pain when I was and she is an exemplary employee and the compassion for others she exhibits for those around her and her patients is nothing short of extraordinarily admirable. Dr. MARY STORM is the model of what a Neurogist and DOCTOR should be and one that all Multicare employees should strive for if they want to at the top of their profession. She is amoung the elite of her profession in the field of neuroscience and you couldn't be more lucky and/or fortunate to have her as a staff member at Multicare. She diagnosed my condition and confirmed it in 6 days and her relentless efforts to help me paid off. She is a true professional and due to Dr. MARY STORM's extreme knowledge and caring nature, she saved my life. She figured it out because she cared enough to figure it out. I have been dealing with this since 2010. I first met Dr. MARY STORM June 12th, 2024 and today I am headache free. They say not all heroes wear capes, sometimes they wear white coats (and cute red shoes from their travels)! She has restored my faith in humanity and human kindness and in the medical profession. THANK YOU. Mary Yost

Have taken my kids here a few times over the last few years due to sports injuries, mt bike…read moreinjuries etc. The doctors there are great and I would recommend this facility if you are a local. The main reason I suggest being a local is because if you need to get ahold of anyone in the office, you'll need to just go there in person. I wouldn't suggest calling unless you have some sort of fetish of sitting on hold for eternity. Once you get there they are very helpful....... Now that you have your appointment and your ready to get seen next month, you are on your way to feeling great again. NOW... don't think for one second that you got to bypass the on hold thing just because you live in town. Once you get to your appointment next month and you have a seat in this very spacious waiting room, take a look around. You will notice there will be 1 maybe 2 people ahead of you, at this moment you think to yourself ( this will be quick) lol. This is the point where you will get to wait somewhere between 1-1 1/2 hours till someone brings you to the examination room, but don't worry the fun doesn't stop there. Once in the room you will get to wait at least another 30 to 45min. If you need to get some shopping done or feel like going to a nice sit down restaurant while you wait, just run up stairs check in and go do your thing, you will have plenty of time

After an extensive search for a superior surgeon to fix my knee, I found Dr. Robert Vaughn at Puget…read moreSound Orthopaedics in Gig Harbor. Dr. Vaughn, Angie Baker PA and the entire staff is TOP NOTCH! They made things so easy and were extremely helpful and friendly. I highly recommend this office.

Heck my husband can't even get an appointment scheduled for surgery I guess they don't care about…read moregiving relief or income. Can't rate the doctor but so far the staff doesn't impress me. I'm worried.

If you're looking to be cancelled on and have to follow up with him over and over on orders that he…read morewrites, then this is your guy, but I think he could t care less about his patients and working with your insurance. Don't waste your time with this guy.

In LA, if a business doesn't have reviews, or has few reviews, it means something is wrong with…read moreit. In Tacoma, it just means a true Yelper hasn't visited yet! My fiancee is stationed at JBLM and needs to continue his PT. He called this place after finding this place through his insurance he gave them a call and interrogated them, which is his standard procedure. His first impression? The receptionist picked up and sounded confident, a plus in his books. Well the result of that call is that he became a patient! He has been here about 6 times. He comes in, signs in and doesn't even get a chance to sit down as they already call him in! The only person who is ever in the waiting room for more than 2 minutes is me! I've seen multiple different patients come in and they are all treated the same. The ladies are kind and courtesy and have a bond with each patient. They are even kind to me, offering me coffee on some days. And they spend about 1.5 hours with my fiancee, who is recovering from a rotator cuff surgery. They give him a heated massage in the beginning and towards the end make him do exercises in their exercise room, which has a couple of flat beds, weights, a lat pull down machine, stair stepper, treadmill and other equipment. They take therapy seriously! Parking is a breeze, restrooms don't need keys, scheduling is simple. I and he have no conplaints about this place. They even have a fresh newspaper and ample magazines! I truly hope more people come to this office. Be on the lookout for his review!

Painful right shoulder rehab - Left knee replacement surgery rehab - Major right rotator cuff…read moresurgery rehab . . . I have went through two extended injury rehabs and currently about half way through the third, rotator cuff surgery, with these wonderful people. I have spent a lot of time with, and gotten to know, all of the three PTs and the support staff. Every one of them actually care about my success and treat me like was the most important patient they have. Truth be told, I'm just another burned out 76 year old has been athlete who used up his body in his youth. I have no regrets, and I seriously recommend you consider these professionals for your needs! Cameron, Maria, and Brittany REALLY know their stuff. Each one has been a blessing for me.

I needed a hip replacement and was referred to Dr. Vaughan. I have found him to be very…read moreprofessional, knowledgeable, and efficient while at the same time being personable and easy to talk to. I had my surgery in May without incident and both the pre-surgery and post-op appointments have been thorough with no waiting! I would recommend Dr. Vaughan with two thumbs up. Also a shout-out to the Puget Sound Orthopaedics office staff. All the employees have been friendly and efficient. All in all, a great experience.

Excellent doctor and surgeon. I had bilateral TKR and I could not have selected a better doctor.read more

Did some research on orthopedic surgeons and Dr. Gray popped up…read more Researched him and learned he is part of the Stryker Team (means nothing as it means he uses their products because they are ethical in their manufacture of products) and has been for quite some time. I was interviewing multiple doctors and he was just one of a few. He answered all my questions and they were extensive. He took the time to explain the procedure and what approach he was going to take. What recovery would look like and all the complications from a major surgery. His compassion was evident and he did not pressure me to chose him. I visited the other doctors and Dr. Richard Grey stood heads and shoulders above them all. I just had the first of two procedures, the procedure went as planned and a good prognosis is indicated. So when it comes time for the second surgery I have no doubt Dr. Gray will be as successful. Again if you need an orthopedic surgeon check Dr. Richard Gray out.

Gig harbor front desk young lady rude uncaring -first thing she said to me when I asked her if they…read morecould sign a family leave form is "that is a $10 form" I had no idea what she was talking about-I explained that I had filled out everything on the leave form. all it needed was a signature so that our son could take a few days off to help with hip surgery recovery- she said "it'll take at least 10 to 14 days to get the signature" even though there was no one in the waiting room and no one was busy ...so I left without the signature and will have to figure out postop home care on our own- talk about a rude uncaring front line staff. Im aware Dr. Gray is an excellent surgeon but the people managing his Gig Harbor office at the front desk are really awful.