Let me first start off with saying I am one of the weirdos who LOVES going to the Dentist! I love…read morehaving clean teeth and I would go once a month if I could buuuuut not all Dentists are equal! Tranquility Dental is, by far, one of the best dentists I have ever been to. Tranquility Dental truly cares about you as a patient and gets to know your likes/needs. All of the employees are exceptional and are so nice! I will never go anywhere else!

The dental work itself was well done, the office is soothing and the environment is nice. On my…read moresecond visit, I was told that my insurance was considered out of network BUT that they had MANY patients with my insurance and they would work to get most of my visit covered (it was just a routine cleaning and X-rays). the hygienist was lovely and very kind and sympathetic. I had to wait in the chair for a very long time after the cleaning to speak with the doctor (so long I had to make calls to cancel things and make alternate arrangements for my kids). When the dentist finally came in, she started a conversation about the high costs of running a dental practice?!? (We had only met one time before this). She then seemed shocked when she presented her very elaborate plan to me and I responded with "yes, lets please start with the most urgent and space treatment out because cost is a very serious concern and barrier". she then sent her hygienist in to ask me if I wanted veneers!!!!!! months later, a $500 bill arrived..... that did not at all match any of the estimates and promises I had been given for a simple cleaning and xrays. now that I am here looking through other reviews, I see that this is something other patients have experienced as well. truly unfortunate since it is a nice office with a great premise.

I get extremely good dental care. And I'm new to MN so I haven't gone more than 4 times. My…read moredentist isn't particularly personable, but who can talk when someone has their hands in your mouth. I do like the dental hygienist. She's relaxed and gentle. I can have an easy conversation with her and she'll recognize me as I come, even if it's only 2 times per year."

Always friendly, kind and respectful environment. I love everyone there and I highly recommend…read moreanyone looking for new new or wanting to change their dentist.

Free parking, easy to get to, easy to schedule an appointment. I am always pleased with my…read moreexperience at Park Dental, they do a thorough job while also being quick. I've been going here for a few years and appreciate their work! I don't feel like they unnecessarily upsell you on anything and they are understanding and realistic about your at home routine. I also like getting a free toothbrush and floss after every appointment!

They wouldn't let me cancel my ex wife's appointment either, it's unclear if my ex wife actually…read morecancelled the appointment or not. She said she did. Regardless, they threatened to send the $60 payment into collections at threat of damaging my credit score. I would not want to engage in business with a company who cancels appointments without notice and then fines you when you call to cancel your own with notice. Awful experience.

A tooth broke and had to be removed and a replacement fitted. I spoke with and even was examined…read moreby 10 dental offices. I decided to go with Dr Shibko and the Excel Dentistry team. They had professional offices, planned to do the procedures in what I thought was the most professional way, and the Dentist was very experienced with this procedure. I've had the tooth removed and bone replacement graft. After waiting a few months for that to heal, Ive now had the surgical implant of the steel implant to support the new tooth. Both procedures were done with precision. I was very satisfied with the work done.

Recently received an front tooth implant, it's perfection! Dr Shibko was kind and professional as…read morewas the rest of the staff. Thank you so much!

Would never step foot in that building again. Bunch of crooks that want to charge you again for…read moresomething you already paid for that they are supposed to still cover.

This place is horrible. went in for tooth extraction and they didn't even look at the tooth. they…read moresent me to the ER when I got to the ER they repeat asked why the dentist offfice did nothing to help. Never trust this place they just want money they don't care about your health or teeth!!!!

Dr Brian Weber and Jess are by far the BEST dentist & dental team I have ever experienced in BOTH…read morehealth and dental cosmetics department!

Great new patient experience. Staff is attentive and pleasant. Highly recommend…read more gentle work. really anxiety free appointment.

My patients have nothing but good things to say about Dr Lowe! He is an expert in his field …read more... And has treated all my patients with both skill ....and kindness..,

When he writes you a Thank You and Take Care note. This is the kind of person you can expect to…read moremeet in Dr Lowe. Precise description of my options, they worked with my insurance, and it was quick and all went according to plan. I am in poverty with my smile again! Thank you Dr Lowe.

Ruby is non-caring, and just doesn't have a bedside manner that I've had from the previous dentist…read moreshe bought out. She may know a lot, but she's just not someone who should be running a business. Her business acumen is so poor. If you want someone who's just focused on driving her revenue and not developing a long-term dental relationship with, she's the dentist to follow. Otherwise, save yourself the headache.

Wow! My experience with the current ownership of this long time (70+ years - two previous owners)…read moredental practice is also spot on. Both my wife & i had been coming to this office for over 50 years. Dr. Andrea Ruby purchased the business approximately in 2018. We continued receiving dental care here, now under Dr. Ruby. About two years ago my wife had misgivings about the care she was receiving and decided to leave. Much to my detriment i stayed. My horror began November 7, 2022, the day my brother passed away. Coincidentally i had an appointment scheduled the same day and i obviously cancelled & re-scheduled the appointment. I had to cancel the re-scheduled appointment because of exposure to Covid. So, the appointment was re-scheduled again. When i arrived for the re-scheduled appointment i was met by a hostile, belligerent, threatening, intimidating young lady who informed me i would need to pay $50 for the previous cancellation or Dr. Ruby would not see me!!! The cancellation was inside the 24 or 48hr window. I guess i needed a divine revelation my brother was going to die on November 7 allowing me to cancel within the arbitrarily set timeline. I was stunned to say the least. I was seated, she was standing over me demanding i pay. It was embarrassing. This was Dr. Ruby's newly minted receptionist/office mgr. After she conferred with Dr. Ruby the $50 "fine" was waived. In retrospect i should have walked out never to return. But being Mr. nice guy even though being very upset, i decided to stay. The next two appointments went smoothly. Knowing how volatile the receptionist could be i avoided any confrontation. Moving forward, i received a letter dated June 15, 2023 stating Ruby Dental will no longer accept my insurance as an in-service provider. As stated in the letter "reimbursements for procedures do not meet the current climate of compensating our staff properly." I guess compensating staff would be out of my pocket? So, again i stayed. I must be a glutton for punishment. I changed my insurance provider and had an appointment scheduled for 1/03/2024. I was informed by the receptionist/office mgr that birth dates on office records and insurance records did not match. The insurance had a wrong birth date which meant a claim could not be filed. And i would have to pay out of pocket. Once again i cancelled an appointment. Thinking it would be a quick fix, i would reschedule. I never had a chance. I was informed by letter that because "of last minute cancellations" (only allowed three) and "differences in dental philosophies and office operations" i was no longer a good fit. I didn't know i had a dental philosophy. I was fired. Oh, i forgot, the letter included a statement for $50 for cancellations!! The result of all this is that Ruby Dental lost two very long term patients The birth date quick fix was anything but. It took three months of dealing with the insurance bureaucracy to get the date corrected. I just received a second statement for that $50 with a note that claims i cancelled four appointments. I only have record of three "allowed" cancellations initiated by me (my brothers passing, Covid exposure, the insurance date mix up) The fourth was actually cancelled & rescheduled by the office because a crown did not arrive by the appointment time. I was never a no show. The cancellation window is purely arbitrary. I did want to remain with this office (God knows why) & i made every effort to do so despite the difference in philosophy (still can't figure that), poor management, rude & hostile behavior by the receptionist. These days it seems like there is a dental office on every corner and i believe i have found a good one.

I came in on New Year's Eve for my first ever crown, two, actually, on adjoining teeth. Dr. D. and…read moretheir wonderful former Slovakian woman whose name I can't remember performed the two hour procedure. Matt greeted me promptly at 7:00 a.m. and prepped me, always his usual, courteous yet friendly self. His administration of novocaine was painless and he explained and double checked the procedure. Dr. D. then did the same, explaining each step as we went along while both he and his assistant kept me well rinsed and as comfortable as possible throughout. Visual scans confirmed everything that had been done and any questions I had were answered quickly and expertly. I have had some traumatic dental experiences in the past elsewhere, so was slightly hesitant going in. My family of 4 has been seeing the team at Parkway Dental for over a decade, though, so I know firsthand that they are beyond competent. They actually CARE about their patients. At no time did I feel unsafe or uncared for. I was even given a lovely fleece blanket that proved to be a great calming agent. Truly, though, it is their professionalism and compassionate care that shepherded me through. I go back in about a week for my permanent crowns and am actually looking forward to it!

Called today with some significant pain and they were able to squeeze me in at the end of the day…read more Ended up needing a surprise root canal. The doctor and his assistant stayed late to make sure I got it and felt better. It was Friday afternoon. I even offered to go home and come back Monday so they didn't have to stay late and they said no, they didn't want me hurting all weekend. That's compassion!

I had a chipped tooth and they got me in right away. Dr Bao has an excellent chair side manner. Kim…read moreis always so friendly, Shari does an excellent job looking into insurance and Angel is an Angel always pleasant to have at your side. Have been going to Jain dental for years. Dr Bussa is so sweet and Nicole is a doll.

The front office staff, hygienists and the doctors are all first class; competent, accommodating,…read moreefficient and always friendly. Dr. Bussa has a great team. If you dread going to the dentist, this is the place for you!