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    Michael Kors

    2.8 (31 reviews)
    ModerateFashion

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    Club MK. This was the "bouncer" and you can see the velvet ropes stage right.
    Tigra C.

    In case anyone has doubts about the reviews from others because they've written few reviews and/or have no friends, let me assure you that what they've said is true. 1st - When we arrived, there was a roped off section (yes, like the VIP or club style velvet rope-off) and a bouncer (basically) between the rope and the entrance to the door. Did I need to go home and change, because obviously I'm underdressed for whatever is happening here? Nope. Jeans were fine. The bouncer-guy said that there was limited staff so they were only allowing so many patrons in at one time. Really?? Okaaaay. Like I said... Club. Anyway, after standing in the smoldering August sun for 5 minutes, we were blessed with entry into this Michael Kors. I immediately spotted @ 10 employees running around, none of whom greeted me, but they greeted EVERY else one around me. Not good. And there weren't that many customers. There was almost one employee for every guest, so I do not know what was up with the whole waiting outside thing. I continued to look for my PVC wallet, which is why I like MK. I do not buy leather, and they have nice PVC options, and they were having a 40% off sale. But during my 10-15 minutes of browsing, I STILL never had anyone ask to assist me. If I hadn't been desperate for a wallet, I would've left and gone to the MK Outlet at Anthem instead. During the check-out process, the lady assisting me was nice. When she asked who was helping me I promptly informed her that I'd be ignored by the entire staff. She looked to her left at the manager standing next to her. After a couple of seconds of silence, the manager looked up at me and said, "Sorry," with the most condescending tone in her voice and scour upon her face. She should have kept that phony apology. The check-out girl continued and appeared to look for a code cheat-sheet. I assume that they get commission in here and that cheat sheet had codes for associates. Well, I did not want any of those heifas getting commission for my purchase! But what could I do? Ugh! It's ok. You enjoy that little commission, but you'll never get another one from me. Ever!

    Tony N.

    The best Michael Kors in Arizona. I have been to a couple, but this place has the best deals! They usually have deals like every months, some deals are even better than online prices. I have bought probably over a dozen of wallets. Purses, watches from this location for my fiance.

    Natalie K.

    I've shopped here a couple of times in the past few weeks. I love my purchases and will probably return. The selection was nice and the store has a good feel to it. (I didn't notice the velvet rope people complained about, so it must have been done away with. Seriously? That was a real thing?!) Both times I've been I was helped by overly clingy salespeople who wanted to know my life story and told me facts about the different bags. (Sorry, I don't think anyone wants to hear that the bag they are considering is one owned by the saleperson's grandmother, no matter how cool she is.) While making my decision, another customer entered the store and was practically pounced on by salespeople bombarding her with questions until she promptly turned on her heel and left. I understand they must be working on commission, but simmer down and give a woman some space and time to think.

    How cute
    Tiffany F.

    Staff is very nice and not pushy. They are very knowledge of the product. I like how the staff wears the clothes that are on the sales floor. It's great to see it on an actually person. This store sales purses, shoes, wallets and clothes. Plus a cool thing is that they sell Smart Watches which are so classy looking. I will probably go back and get one. The store has standards so it's not messy and also looks clean. I have been here multiple times and I have always walked out happy and not regretting my purchase.

    My New Bag
    Honey L.

    It's Good To Come Around Holidays For The Deals The Deals And Inventory Are Different Vs Dollars it's almost as if the inventory is brought in from different areas which gives a variety

    Clothes too
    Gee L.

    Everything still way expensive, I always get nervous when salespeople are wearing ball gowns...you know what I am talking about. If there is a MK item you HAVE to have, you might save a bit here. The selection was so-so and the sales as well.

    My sales associate Kara

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    5 months ago

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    3 years ago

    I had a great experience my fiancé is happy and the lady Ally helped us and was amazing and we got an good deal

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    10 years ago

    Tina was mad because she didn't like the return policy and was very rude to the staff

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    Calvin Klein

    Calvin Klein

    2.3(3 reviews)
    0.0 mi

    Went in looking for some underwear but left without buying anything. I wasn't greeted or…read moreacknowledged by any workers. The store was pretty much empty and left a bad taste in my mouth. Prices weren't very reasonable either. Maybe it's the location or the workers don't care? This is the second store in this outlet where I wasn't greeted.

    Yesterday evening, I arrived to the store to process a quick return. I was not greeted by staff…read more Instead, a young brunette behind the register rudely said, "we close in ten minutes." I informed the young girl I was only returning. Minimal exchange in words, the girl processed the refund then proceeded to interrogate me about a tag. I explained, "the store I originally purchased the item from did not have a tag." This girl lacks respect, customer service and professionalism. When I asked if there was a manager present, she points at a young blonde and smiles as if I wasn't going to get anywhere with this. Although the manager was nearby folding clothes and assisting another customer, I'm certain she could hear what was going on. When I approached the young manager, I informed her of the situation and expressed my concern for the lack of professionalism and customer service received by the employee. I also suggested the young brunette could benefit from coaching. The manager completely disregards my concerns and rudely continues to direct me to the return policy on the receipt and escalate the situation. I left Calvin Klein feeling bullied and disappointed. Is this what Calvin Klein stands for? I hope this review reaches higher management and both girls receive coaching.

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    Michael Kors - fashion - Updated May 2026

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