I had a great experience at the Journey's in the chandler mall. I've been searching for a specific…read moreshoe for days and they had it in stock here! The girl who helped me out, I think her name was Andi, was amazing! Helped me out very quickly, along with helping others because it was crowded in there, and read me like a book with my style; she ended up showing me another pair that she thought I would like and oh did I!! Andi is very good at her job and I will definitely be coming back to this location when I need a specific shoe again. A billion out of a billion stars

Great stop while running around the mall. I was looking for a few different shoes to purchase…read moretoday. Service was great and while I didn't find one item I was looking for in my size I was able to find another for not only me, but two of my girls. Store was clean and quite busy. Prices were fair.

I came in looking for running shoes and tried on a few pairs. I picked one that fit me well and was…read moreon sale. At checkout, the staff signed me up for their rewards to get an extra 15% off. It was great value for the shoes and good service.

I came to pick up my boots before close which was 8. And the lady working was extremely rude and…read morekicking everyone out and locked the doors up way before 8. Everyone walking out told us to not even try, the mean lady working won't give anyone a chance to finish up their shopping

The service was great. We called ahead and got what we needed. The person over the phone was really…read morehelpful. The staff and structure in the store was definitely a wow factor. Great service, the guy that helped us listened and provided great recommendations. Huge selection with socks and shoes. We were impressed with their VIP rewards and shoes we joined. Great value all around. The price of the compression socks was definitely a bargain.

I was told how great this store is by a consumer of mine, so we decided to give it a try!…read more We were greeted right when we walked in, told if we needed anything to come get checked in. I went in knowing exactly what I wanted, they are a birthday gift and I already have this pair for myself! So I grabbed the Hoka shoes I wanted took them up to him and got my name put in the little tablet with the shoes and size I wanted. My husband found a pair he wanted to try on so he got all checked in and then we waited.. and waited and waited. As employees kept coming in and out of the back room just looking out the door with tables in hand and did nothing! The other employees were helping other customers. they have a lot going on there with treadmills to try running with the shoes, they have some other stuff that helps to show how you stand and what kind of support you need. Looking around it seemed like a complete cash grab! Good for them for selling the illusion! So we waited about 30 min before one of the guys was like I'll take care of you guys soon! My husband asked for 3 different pairs of running shoes, he brought out one that was correct the others he said they didn't have the right color but here are these ones! As he tried on his shoes, I let the young man know I just needed the ones I picked out and I wanted to buy them no need to try them on! I feel at that moment he knew there was no up sale for me and he was kind of short after that! So my husband picked the ones he wanted, we went up to pay and he hit us with the VIP package $20 dollars to be able to try the shoes for 90 days and if we didn't like them we could return them! We declined the offer, he kept trying to the point where the other gentleman stepped in a little more FIRM TONED and said " if you do not do the VIP package you will not be able to retain your shoes if put on outside the store, they need to be on brand new shape not worn at all." We said that's ok thank you we understand. They still tried putting us in the system and said it's in case we forgot the receipt if we wanted to return then we wouldn't be able to! It's like you all just told us we weren't going to be able to anyway. No thanks! About$400 dollars later we say thank you and they said Nothing! No GOOD BYE NO THANKS FOR SHOPPING HERE.. nothing We were nonexistent when we didn't take the bait! If I didn't need to head out of town I would have waited on the gift and gone else where. They are not worth the time! I know the shoes we bought were worth it, just wish we spent that money at a facility that would have valued our business and time. We will NEVER BE BACK!!

Lady cussed at me and told me to leave because I said you guys close in 10 minutes and was trying…read moreon shoes

Good selection of items and great service. Parking can be hard to find close by, but plenty of…read moreshopping nearby along your way.

I love this brand. I know it's not a top choice for some people, but I gotta say Puma has come up…read morein the last couple of years! Their style, fit, and pricing have me hooked and coming back for more! All of my Puma kicks are comfortable AF and I often find myself choosing them over my many other brands. I love the slip on styles, too, because I hate dealing with laces! If you ever see me with laces on, you'll notice 9 times out of 10 l, I have to wear them a certain way, lol. This Puma store is located at the Phoenix Premium Outlets in Chandler, AZ. They offer a military discount on top of sale prices, so you get a phenomenal deal on the merch! I love how the store is nicely laid out and clean. The employees are friendly and they offer a nice selection of apparel, shoes and accessories for the whole family. Check it out, pick up some cool swag, and save a bundle. Who doesn't love that?! ;)

I periodically make it to this store to find some good deals and decent looking shoes. Their…read morequality seems to continue to hold true over the years. I was greeted when walking in and even had folks check on me if I needed any help. But I wish they get more styles and colors with their shoe designs.

When I pulled into the parking lot, I was a bit intimidated. It is in a shopping center that caters…read moreto people with active lifestyles. I just wanted shoes that fit. I drove down from Vegas wearing brand new shoes that did not fit, even though they were sized higher than what I normally wear. My toe pain overtook my apprehension and I dragged my formally slender body inside. Monika came up to me and helped put my mind at ease. She spent time checking out what was wrong with my current shoes then took me over to scan my feet. Turns out my left foot is longer than my right. She started pulling out boxes of shoes to find the right fit for me, then we went through what colors I liked. What shoe companies I liked. I came in looking for a pair of shoes that would actually fit me properly...I ended up buying two pairs. One pair was not her store, so we arranged for the shoes to be shipped to my home. I was so relieved, I went back the next day, on our way out of town and bought another pair that I really wanted and my wife came in and bought herself a pair and sliders. Service was great. Friendly staff that love what they do. Prices were very reasonable, even considering shipping. Just go. Go now. You will not be disappointed.

I knew about this store for awhile but didn't get to check it out until today…read more I accidentally flushed my shoe laces to a pair of my running shoes down the drain today and needed to find replacement shoelaces. Who knew that finding shoelaces would be so difficult? I guess I should have just gone online to buy them! I first went to REI and then Road Runners and they both didn't have any in stock, so I then tried this store out and they had a good selection of shoe laces, but also many other items too besides running shoes. I liked some of their apparel and checked out some of the hydration packs they have in stock. Three or 4 staff members helped me out and everyone was so nice and really attentive. One guy even tried looking up a hose I needed for my Osprey 3L hydration pack, but they didnt have any in stock or online. But, I did find a pair of shoe laces and I will definitely be back again for my running needs!

Would rate this a 0 worse experience. employee was nice when we bought the shoes but when we came…read moreback to return mind u it was bought 5 days ago. The employee said it was worn and didn't let us return it, it was brand new. She was pointing out invisible worn marks. Saying she can't resell them bc the are worn MIND u the are brand new. Recommend u not buying it here.

this location is pretty low-key and has a decent selection despite its size. i came here with my…read moremother and older sister to look for some shoes during the summer, but we never ended up buying anything. however, we did enjoy browsing the store. the customer service at this location is pretty shitty, to put it politely. one of the ladies (i didn't get her name) gave me a bitchy stare as i took a photo of a pair of shoes. it was hella rude, to say the least. you'd think i was attempting to rob the mona lisa with the way she acted.

I went to check out some World Cup gear. I did find something I liked. I tried them on in the…read moredressing room and accidentally forgot the hangers inside. Man, the African-American female employee was not happy with that. She said something rude about it under her breath to another female employee (Caucasian) who gave me a dirty look. Good thing I have Jesus in my heart and mind. It wasn't worth her rude customer service to say something back. I was the only one there (morning time). It's not like they were super busy and had other things to do. I still got the item because I really liked it and had a coupon discount. By the way, Tempe Costco has a very affordable Adidas USA soccer jersey (t-shirt).

Nice store and friendly employees but they don't offer refunds on ammo at this location. If you…read morepick up the wrong ammo by mistake, take it to another Big 5 since other locations will give you refunds or exchanges.