We frequently drop by to grab a pair of boots for the missus. Never thought to inquire about the hats. Found out they even do custom crafted hats! Vanessa spent time to help my lady decide the perfect hat, the burns, fabric, all down to the charms. Everything from how and where the hat would be worn was considered in the creation of this piece. We truly appreciate the time and dedication given to us. The price was fair and honestly about a third to half the price of those in Scottsdale at the same quality. 10 out of 10 I would recommend this place over any other. read more

Saba's Western Wear - Amazing custom hat handcrafted by the talented Vanessa. - Men's Clothing Near Me - Chandler, Arizona

Saba's Western has the best high quality selection . The service is excellent . I got all my boots from them . I highly recommend the store . read more

What a great store for cowboy boots. The store is well stocked. Josh Gibson Store Manager was a great help for my Mom and I.

We visited this store the other day. We were greeted when we came in. The guy at the register was friendly. They have a nice selection of boots, belts and clothes and had a 50% off sale rack in the back. We'll come back again. read more

While the staff was helpful, their adherence to their own policy is a failure...I purchased a pair of Horse Power boots for $200.00... wore them for a week, including twice outdoors....the fit was not right on any level so I tried to return them ..their own policy states ,and I quote-Something not fit the way you expected, No Problem., we're here to help"...nonsense.I tried to return them, planning on looking at a different pair but they would not accept them as a return...the manager said they could not be returned because the soles were scuffed ---REALLY - so you must try out boots indoors only ??? guess the manager doesn't wear boots - probably sneakers This is not only bad policy but bad business...too bad but they just lost what had been a long time customer but will not longer patronize their store..... read more

We came in and bought some boots today for a Mother's Day gift and the service was great! They're doing a sale $20 off select boots for Mother's Day even on clearance boots as well. The selection is great and the staff was very helpful and courteous. Definitely would come back! read more

Saba's Western Wear - Ariat boot - Men's Clothing Near Me - Chandler, Arizona

good selection, often very good deals on clearance racks classic western wear, esp hard-to-find men's western shirts with contrasting yokes good selection of quality name brand boots, still has round and pointed toe boots - I don't like square toes when working cattle - pointed/round are designed to quickly/easily go into stirrups + square toes look ugly read more

Saba's has been around since the 1920s or the 1930s when Mr. Saba emigrated from Lebanon and set up a truck and then a shop to sell clothes to the local ranchers who were the main population of Chandler at the time. I believe they've been at this location since the 1940s or so. It's a great place that reminds you that Arizona is truly a western state and not just a suburb of our neighbor to the west. You can find a nice variety of boots and hats and even purchase firearms and ammo. I once found a beautiful Marlin 1895 trapper that was just sitting in the corner, and got it for a great price. I've been coming here for about seven years and it was awesome when Nellie was managing it. I am not sure who the current manager is but It's still a great place to go to. My last experience buying a Stetson here was OK, the gentleman helping me was nice, but wasn't super duper helpful, and I was the only one in the store. I'm not sure if it was because I felt rushed or what, but I ended up getting it in a slightly larger size that I was supposed to, but that's more on me. I'm not gonna hold my last experience against them, I've had many great ones in the past, and although people come and go, this place is an institution and a convenient local shop to get some boots or a hat if you're going to participate in some line dancing for the evening, or need a nice straw hat to keep that summer Arizona sun from beating down on your head. I love supporting local stores, especially ones with a rich history like this one. Recommended if you are in the southeast Valley. read more

Walked in on Sunday 4/14/24, looking for work pants, two young girl working were on their phones not even attempting to help any customers in the store. Asked them questions, they said they didnt know. One got off the phone, the other stayed on her phone. I walked out. I won't spend a dollar at this location. Hire knowledgeable workers who are willing to help customers. read more

If I could give zero stars I would. For my fellow cowboys, please do not bring your Stetsons, Baileys, etc cowboy hats here. The customer service is poor and the hat shaper (Manager Nancy) will smack her teeth at you. I wanted my Stetson shaped and cleaned. After providing specific details (Marlboro Man) hat shape, I came back 2:30 hours later, only to find that my hat was not shaped and not cleaned. Furthermore, front desk clerk Alex did not communicate properly with the hat shaper. Instead of a properly shaped hat, Nancy went to the back shaped my hat in seconds and creased my Stetson. Additionally she didn't shape it the way I wanted and told me to leave her store and said "I don't have time to shape your hat". Her excuse, "steamer is broke". My Stetson now has a crease that is not repairable. The staff here is very disrespectful and unprofessional. So for my fellow mates out there, keep your cowboy hat away from here. Please take your hats to boot barn for shaping, they will take care of you and shape it for you. It is completely complementary and they will not treat you with disrespect, nor will they destroy your cowboy hats. read more

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Walked in on a Sunday morning to get a hat reshaped only to be told that Nancy (the hat lady) wasn't in. My husband and I asked when she is normally in and the young man chuckled, responded with "normally Saturday and Sunday". We asked if there was anything we could do at home to fix it and the same young man said "don't". My husband had called during the week to see if the service was available and the young lady said that hats can be reshaped and cleaned at this location but never specified weekends or weekdays. Probably should've asked some more clarifying questions on our end but didn't. Pretty disappointed since Saba's used to have a great reputation in the valley. read more

These owners are amazing! We stopped in for a peek and ended up buying an awesome pair of Lucchese boots, a hat and a button down shirt. Great selection of western wear. Having a sombrero shipped to FL. Thanks Saba's! read more

Saba's Western Wear - My new boots! - Men's Clothing Near Me - Chandler, Arizona

Wow!! A true family owned gem that's been in business for decades!! Walked in looking like city slickers from Scottsdale and drove past a ton of competitors to make this special trip to the Sabas in Chandler, but nothing compared to what we walked into! We were greeted warmly and then Alex and his partner (cannot remember her name but she made us feel like family) took it from there! They listened to us as customers and went above and beyond to outfit us and teach us along the way. What was even better was how much fun they had helping us and by the end of our experience, other customers were asking US for help as we now dressed the part of true Western Folk! Ft. Worth Stock Show and rodeo, here we come!!! read more

Husband loves this place! We went to Chandler for a family visit and we found ourselves at this store 3 times !! They had the exact Stetson he was looking for-and I love it on him. People were friendly and helpful- Thank you Saba's! read more

Went yesterday to buy boots, there appeared to be two young girls and a lady working at the time and I believe we were the only ones in the store, all 3 employees were on their phones, they all looked up at us and smiled and went back to their phones, no one ever asked if we needed help, I ask the lady a question which she answered and then back to her phone, we ended up leaving, as a business owner I would fire the 3 of them, I have never seen employees on their phones in front of the customers. read more

Super knowledgeable staff. I have waited my entire adult life (from the Midwest have lived in AZ 12 yrs now) to finally buy a pair of "cow girl boots." Glad that this was the place I could make my first purchase from! Thanks! read more

Saba's Western Wear - Men's Clothing Near Me - Chandler, Arizona

I have never experienced such an uncomfortable shopping experience in my life. For starters, no music was playing in the store so the absolute silence in the store was extremely bizarre and awkward. The three employees that we saw were sitting down on their phones through out the entire time we were in the store. We were never greeted or offered any help or assistance. We left empty handed and found boot barn to be much more helpful. What a shame considering you can't find Saba's around anymore, you'd think they'd try to keep their doors from closing. Too bad. read more

Excellent and friendly service! Loved the selection of boots. Decided to last minute shop before a concert. Will be back!

Understocked. Way overpriced. Dismissive or outright rude staff. Inconvenient location. Sorry I parked and walked.

Went here today hoping to get some boots, but sadly left empty handed due to virtually no customer service. I walked in around 2:30pm on a Wednesday afternoon and from what I could tell was the only customer in there. I was greeted initially with a "Welcome in" from one of two ladies standing towards the back right of the store, where I presume the register is. I proceeded to head to the right to look at the boots and noticed kids labeled, but no mens & women's, so I eventually asked where women's boots would be - one of the woman responded "over there" and pointed to the other side of the store. I chuckled at my own inability to notice the other side, but then headed that way. I spent the next ten minutes putting on a pair of socks, looking through the inventory, and trying on several pairs. During this time, one other person & child (? I believe) briefly came in & back out, however I was never asked if I needed help, the women never walked over & simply proceeded to carry on in conversation. I hovered in the section near the area set up looking as though they sometimes do help size you for a bit before finally deciding I'd try Boot Barn or something tomorrow. I was disappointed as I came in with full intention of dropping a few hundred dollars on a pair of boots, but because I don't actually know anything about them, I wasn't comfortable spending that money without any guidance. I'm not sure if this is normal, maybe it's because you can tell by looking at me that I'm not a cowgirl haha, I'm just another cliché girl looking for boots to wear to a country concert this weekend - but I would've been a paying customer none-the-less. I hesitated to write this negative review & gave 2 stars despite feeling it was one because it's not my intention to hate on any business. As a business owner myself, I know poor reviews can be detrimental but I also know that sometimes you don't know what you don't know and I felt the owners of this establishment should be made aware (especially as I believe this is also locally owned, hence wanting to support them!) But as a consumer, I also would like to know what to expect. I'm a pretty patient person & definitely am all too aware of staffing issues and such of late so I would never complain if they were busy or took a little longer to help me because they were stocking and didn't notice, etc. or maybe I went in with unrealistic expectations - to be fair I didn't go and ask for help as I was sort of put off by 10 mins of personal conversation without a single offer and felt I should give my business elsewhere where it's maybe slightly more appreciated. I know it's only a few hundred dollars, but some places really need that right now. All in all, if you're someone who knows what you want, there's definitely nice options. But don't expect much else, unfortunately. read more

I was looking for a pair of boots that were out of stock everywhere. Nancy was very helpful and was able to get a pair for me. She even showed me the proper way to protect the leather on my boots. I was so thrilled that she was attentive, polite, and helpful. A young lady was also working at the shop and was very polite and helpful. read more

Hannah was wonderful. She knew the sizes and brands to provide recommendations. She was fun and informative.

I called about reshaping two hats, and they said no problem. I drive down there, the girl is eating her breakfast right there at the counter, and I ask who did I talk to, and she just stared at me. The other girl points to the one eating, and says her. So I show her the hats, and she looks at them and says you can't get the diamond shape crown on that hat (which is a lie), then I ask her about lowering the back of the other hats crown, and again she says no way. Unreal. The worst. I took them to another hat shop and got it done. Good luck with that unique customer service model. read more

Awesome store with a great selection. Alex was a great help in brand recommendation and getting me set up. They also offer hat shaping, which is fantastic! Great place and great people! read more

Family owned and operated!!!! This is our go to store for anything western. Staff is outstanding and helpful and they have one of the best selections in town for boots and hats. You absolutely will not be disappointed once you step foot in here. Go support local!!!!! Thanks Saba's for taking care of us. read more

Sabas of Chandler has a great selection of boots, hats and other western wear. Also some great AZ themed items. The staff is great and the location is nice... a lot of local bars and resturants around it. read more

I love the boots but the overall experience at the store sucked. The one person in the store stood next to us the entire time like we were going to steal something....all while watching a political video on speaker. I was not impressed. She had me order a 5.5 so I waited 10 days for them to come in just to be told they don't come in that size so she ordered me a 6 instead. After picking them up today I found them on zappo's for $75.00 less than what I paid. Then to top things off, when I was telling a friend about my experience I learned that she purchased the same boots the day before I purchased mine and they charged her $300.00...at the same store! So clearly some shady people working there. I suggest you check Zappo's first for any boot you are looking for and there you will find what a fair price for that boot is. I was given a full refund and for that I am grateful. read more

I can't believe they won't give me money back on merchandise that I still have tags on it, and I have receipt but have to have the card it was purchased with. It was a gift, now I have to have the gift giver return it, how awkward read more

If you looking to buy boots don't come here unless you know exactly what you need. Not one single employee welcomed us or asked if we need any help. For first time boot buyers it was hard to navigate the boots, they have men and women all mixed together. Very sad that on my son's 18th Birthday to buy him is present that this is the service you get. read more

First and last time. Store is ok, selection is ok as well. But no customer service at all! Walked in the one young lady worker did greet us. But after that it was like we weren't even there. At no time did any worker come by the hat section to ask if we needed help or came by when I asked. Ended up finding the hat I wanted on my own. When we went up to pay for it, the guy who rang us up was a dick! It was like we inconvenienced him. Even my 8 year old nephew that was with me said something about how the worker was "not nice". Oh well, I did buy the hat (I regret it tho) but I will never shop at Saba's again. read more

Came in looking for a hat. Who knew there were so many choices. Katelyn helped my husband out. She was patient and helpful. After finding a hat that needed some changes, Nancy stepped in and assisted with shaping and making the hat perfect. Besides the hats the selection of boots are off the charts. Thank you for a great experience and we will be back. read more

My husband and I both special ordered some boots and they were very helpful and communicative. We enjoyed working with them and will return!

This location does not have the selection the other Saba's stores have. I went in looking for jeans and shirts. They had a nice selection of jeans, but weak in larger (38) sizes. They seemed to me more limited in brands than the other Saba's too, but that is most likely due to their clientele (more ranchers/farmers). You may want to try one of the other Saba's locations. The part that bugged me was that I can in during lunch time and all the employees were eating lunch around the clothing. I asked, politely, to get to some items I wanted to look at and they moved. And there were helpful, after they finished. But it doesn't convey a great customer experience when you enter and everyone is sitting around eating with food all over the place. read more

Great help for my son's homecoming clothes! Thank you!

Fun western store in downtown Chandler. Great selection of clothing and shoes/boots. Found a cute pair of moccasins for me and my daughter! A few souvenir items and Chandler/Arizona gifts too! Always enjoy looking to see what they have. read more

Really great store. I've bought many many boots from here! I bought my nephew to buy his first pair and he was so happy! All the employees are so nice and happy. Plus that leather smell, amen! read more

The customer service has been more than amazing every time I come in. They've helped me a few times now with boots alone. 10/10

Awesome customer service, very friendly and super helpful! Must go here for western wear!!!

Great selection of sizes, designs, men, women and children's boots; clothing; hats; and miscellaneous items. The staff was super friendly and super helpful. I am glad we came here - a local business - over a big box store! Thank you Saba's! read more

Katlyn was super helpful and sweet. Never bought any boots before, but she made sure I got the best choice. The store was also very clean. Thank you for being helpful. 10/10 would come back. read more