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    Michael Kors

    3.4 (69 reviews)
    Open 10:00 am - 8:00 pm

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    My Hamilton in ivory white
    Tracy K.

    I loved the service I recently received from MK, with one individual in particular. Her name is Mona. It was Black Friday. News cameras were filming the droves of sales-hungry customers standing in line, trying to get peeks through the display windows. I was NEVER a handbag girl. I'd buy a bag from Jeans Warehouse for $20 bucks or my fave clothing store Bebe, whenever I needed a good travel bag. But it was time to have a serious handbag that would last long and fulfill its purpose. The only question was which brand, and for what budget. A couple other ladies were helpful, asking if I'm finding everything okay, or if I needed a shopping bag. Others were scrambling around, understandably so being the busiest shopping day of the year. I was going back and forth on a few styles and wavered on hopping across the mall to check out the competitors. Mona saw my mental struggle... She has been working at MK for years. You can tell because she was confident in product knowledge, but not pushy. Her smile was genuine, her questions meaningful. I always start the conversation with, "Thank you for working today," and a smile. It seems to throw sales reps off, but in a good way. Because we all, at some point in our jobs, need a reminder that we are appreciated. And to no surprise, it breaks the ice of feeling like a minion in the machine. After some small talk, we narrowed the styles down to the Hamilton. Mona not only described the features of the bag, but also offered to grab a brand new, untouched one from the back. A couple minutes later, she came out with a tissue-wrapped new bag for me to examine. I noticed a small, blue mark on the snow-white straps, and without hesitation, Mona apologized and grabbed another one. The leather was immaculate and clean. This was the one. It was never about making the sale, but suiting to my needs as a customer. Despite the 360 mayhem around her, she made me feel like we were the only ones in the store. Top-notch professionalism. I also grabbed a black Jet Set Smartphone wristlet to boot. Saved a ton of money and made my FIRST experience a great one. Will most definitely return. Thank you Mona and the MK staff!

    Kristen R.

    I love how they're always on sale in this store but I'm just very disappointed on what happened the other day I went there. After about 30 mins of looking around I finally got the bag that I wanted. I asked Lyn(one of their staff) if I could get a new one because the bag that was on displayed has a scratch on it. She said of course and she'll be back. When I got the new one, I got in line to checkout. Lyn then went to the counter to help me as she was holding the bag that was damaged. After my card went through , while she was wrapping my bag I saw her wrap the damaged bag instead of the new one that I asked for. I didn't want to cause a scene at the time so I just went back home and decided to return it some other day

    Emy R.

    I heart this store, I mean I really HEART this store. Unlike some Yelpers, I've never had a bad experience here with customer service. The staff here has always been friendly and helpful. I always say your experience starts the moment you walk into any establishment and how you are greeted. Every time I've been here, I've always been greeted warmly. I received a gift certificate some time ago and have visited the store on several occasions looking for something that I just couldn't possibly live without. On those occasions I didn't find anything, the staff was still courteous and accommodating. I didn't feel like they were pushing me to buy something. Since I really didn't know what I wanted, I would just browse and the staff would assist me. They didn't stalk me. I've walked out many times without finding anything even after the staff spent some time with me. On my most recent visit. I was looking for a white handbag since my mom swiped mine. I was assisted by Victoria and Trevor. They asked me my likes and dislikes, what type I was looking for etc. They pulled a couple of bags but I wasn't feeling it. There was one that I liked but Victoria asked me if I liked it or loved it. Told her I liked it. Her advice was I get something I love not like. Good point. Her advice was to wait until I found something I loved. Trevor then pulled a vanilla handbag that made my heart flutter. I tried it on and I knew this was the one. It was perfect. The best part - it was on sale! Score! Well actually since it's the outlet, everything is going to be a lot cheaper than the store in Ala Moana. Ala Moana sends their merchandise here so if you see something at Ala Moana, wait till it hits the outlet. Ok, now y'all probably figured out I have a handbag addiction. Guys, girls can never have too many handbags, it's called accessorizing. If you want some brownie points with your significant other, I suggest buying a certificate from here. The quality of their handbags are top notch plus it's fashion icon Michael Kors! Don't think you can't afford it, there's always some type of sale going on, on top of already discounted prices. In addition to handbags, they have wallets, clothes and accessories. The hottest fashion trend right now is MK watches. So guys.....brownie points...I'm hoping to get one for Christmas... Like I mentioned they also sell clothing and sometimes it's on sale. The clothing is well tailored, fashionable and chic. I bought 3 dresses for just under $100. Ok, I'll stop gushing about their products. The store is newly renovated and it looks more like an upscale store but don't let this put you off. Prices are reasonable and staff is friendly and helpful. They're always bringing in new merchandise that's transitioning into the new season. One word of advice though, if you see a bag you love, don't wait cuz it might not be there when you realize you can't live without it. I made that mistake and now they don't have it. A few months ago, one of my besties from Michigan called the store and spoke with Catalina and ordered me a gift certificate over the phone. Imagine my surprise when Catalina called and told me I had a gift waiting for me. I was on the Mainland so she said she'd keep it there until I got back. I so heart this store, great friendly staff and awesome items, well it's is Michael Kors, nuff said. I'd like to give a special shout out to Victoria, Trevor and Catalina. They went beyond helping me and made my shopping experience such a pleasant one. I'll def keep going back here. MK I heart you!

    My little cotton candy back pack....
    Jamie C.

    What an amazing experience today was. As I walked in to Michael Kors, I was greeted with a smile and handed the promotional additional 20% slip. I knew exactly what I wanted because I was there the yesterday. I walked to the rack that held the beautiful classy slim backpack I had seen the day before.. right away Lyn came over with a cheerful smile and wiliness to answer any questions I had. She calculated the savings for me and She even brought me a fresh bag from the back, I absolutely love that!! She saw that I found a wallet and again brought me a fresh one from the back. I felt so blessed to have had her as my sales associate today. She is definitely an asset to Michael Kors Waipahu.

    This weekend sale!

    The sale yesterday was unbelievable, I love it when they have 70% plus additional 20 %. The staff was very helpful & helped me pick a perfect gift for my friend, she definitely be happy of what me & my family got her for her birthday. I didn't take any pic cause I was so excited for give her gift from Michael Kors. (LOL) seriously this is the place, I got like 5 MK watches lol, tons of bags, wallets, shades LOL. Idk just put it this way!! ( LOL) My closet is full of it. Seriously, this store always have good sales. I am so happy I got my friend the perfect gift. Right on Michael Kors!!! ;)

    Bag on Clearance from their Grayson Collection & Travel wallet from their Jetset collection! Early bday/anni gift from the Boyf!

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    7 years ago

    Thank you to Natalie. She probably doesn't remember me, but ALWAYS give me great service and is never pushy. Thank you!

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    13 years ago

    MK is at the forefront of current fashion. Love MK watches.

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    12 years ago

    Noe and Mona was terrific. My friend lost the key chain tag for her bag and they replaced it for her. Excellent customer service.

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    Page 2 of 2

    Ask the Community - Michael Kors

    Review Highlights - Michael Kors

    Trevor, along with the other manager, Ari, helped me pick out pieces from for me and my husband.

    Mentioned in 4 reviews

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    kate spade new york outlet

    kate spade new york outlet

    3.7
    (120 reviews)
    0.0 mi
    $$$

    Bargains, bags, and zero pushy vibes…read more Kate Spade at Waikele is my happy place. It's clean, bright, and cheerful, and the sales associates strike that perfect balance--helpful without being clingy. No hovering, no "are you ready to check out?" every 30 seconds--just good vibes and good service. This is the spot for holiday shopping or "holiday shopping for myself" Bags, wallets, clothes, jewelry--you name it. And if you make a beeline for the bargain wall, you might score a deal so good it practically justifies buying two. Honestly, who wouldn't want to walk out with a cute Kate Spade bag? The real challenge is walking out without one. Ample Parking at the Shopping Center, Its worth the drive all the way from town to go shopping here!

    Still hard to believe this store doesn't bear a rating of four stars or better…read more Coming here a year ago, I sought the seasonal design to celebrate Chinese New Year, the year of the Dragon. Walking in, I was immediately greeted by Annette. She asked me what I sought and immediately led me to the far right wall. She explained both what was available and the current and additional discounts. My one item purchase became three items which I happily gifted when I got home. Caisy helped me at the cashier's counter and helped me wrap my gifts prettily. Big thanks to the too kind, friendly, and helpful ladies. Annette, also great to learn about our geographic connection.

    Photos
    kate spade new york outlet
    kate spade new york outlet
    kate spade new york outlet

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    TJ Maxx

    TJ Maxx

    3.8
    (129 reviews)
    2.0 mi
    $$

    I usually enjoy shopping at T.J. Maxx, and this visit started off great. I like to go aisle by…read moreaisle by aisle, The store was organized, easy to shop, and had a lot of really nice options. I always find great things for my home here, and the body wash and skincare section is one of my favorites because there's such a good variety at a great value. The purses and accessories were also super cute and definitely caught my attention. Unfortunately, what put my shopping on pause was the bathroom being closed. When you're planning to spend time browsing, not having access to a restroom can really affect the experience, and it cut my visit shorter than I expected. Overall, I still like shopping at TJ Maxx and will continue to come back because I can usually count on finding something stylish and affordable. I just hope the restroom situation gets resolved, because everything else about the store was enjoyable.

    I had never realized that there is a TJ Maxx in Pearl City. I usually go to the one in Kapolei or…read morePearlridge. I found that they had so many things to choose from. I literally walked around the store just looking at things. Usually, I am the type of person to be in and out. There were so many things that I wanted to buy but limited myself to what was necessary. I found a pair of fun green pants and a cute top for work, along with a separate top and a pajama set. I went to the dressing room to try everything on and the attendant was sweet and friendly. I also found some personal care items that I typically use at a lower cost price which is appreciated these days. When checking out, the cashier was friendly and thoughtful. I definitely feel that I got a full bang for my buck. I will be coming back.

    Photos
    Snoopy and dog print sleep wear
    Snoopy and dog print sleep wear
    Dog toy isle
    Dog toy isle
    TJ Maxx in Pearl City..........

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    TJ Maxx in Pearl City..........
    METALink Piercings

    METALink Piercings

    4.9
    (199 reviews)
    13.1 mi
    $$

    So I called one evening because I had wanted to get the snake bite piercing for a long time and I…read morehad the $ to be able to do it right then. So I called, although they were closed they stayed open and when I got there they were so awesome! Right away they were very personable and fun to talk with and interesting. They make your experience unbelievably easy and any concerns you have will be addressed or answered. I think they have the Aloha spirit; where you almost feel like you're Ohana when you walk in there. When you do, your going to possibly love all the interesting collectibles! I got my snake bite and then I took my daughter to get her nose pierced her septum and she said very minimal pain even for the area and my daughter cannot handle pain she is a very sensitive person. Even she was surprised and happy! Her piercing is doing great! She did what she was told on how to take care of it and she's asking to get more!! When I give in there is nowhere else I would go except here!

    Saw their booth at the Hawaii Tattoo Expo and they had great prices for what I wanted to get so I…read moredecided to get my third lobes and mid helix done. First off, EXTREMELY unorganized. All of their jewelry was stored in plastic containers where the employees were just digging through, without gloves (SO unsanitary), to find the jewelry that the customers wanted. I wanted titanium flat backs because I'm allergic to sterling silver and I don't heal well if it is pierced with steel. The girl who pierced me looked through all the containers before finding 3 gold colored titanium flat backs with silver colored titanium ball toppers. The piercing process started out okay, she cleaned off the area, although not very thoroughly, and marked where she was going to pierce and let me see before she started the process. I don't think they sterilized the jewelry before they pierced me either, even though different, ungloved, employees were digging around in the jewelry boxes just before. She opened a new needle and started on my lobes, these were pretty smooth. The biggest issue came when she started on my mid helix. Told me take a deep breath and she pushed the needle through, then went to guide the jewelry in, but could only get it HALFWAY. I heard her whisper "oh shoot" under her breath before proceeding to try multiple times to push the jewelry all the way through. She asked the other guy, Jay, for help and they both stood there pushing my ear around for a solid 3 minutes before the jewelry was fully through. It was a while before the piercing was done, I could feel the blood on my ear slipping around while he essentially tried to repierce it with the jewelry. Neither of them used a clamp, or even a tube to catch the needle as it went through to the other side, just used their hands which I could feel were slipping off my ear. To top it all off, my mom told me after that they used the same needle for all three of my piercings, super unsanitary! I've gotten thick cartilage piercings done before this (rook, nostril, helix) and I have NEVER had an experience like this. I will not be coming back here, not even for my jewelry changes. The only good thing I would say about this experience was that the lady at the front was polite and friendly, and the girl who pierced me was also nice, I just wish the process of the actual piercing was a bit cleaner and smoother. I hope nobody else has an experience like this, and I hope my piercings don't get infected.

    Photos
    Beautiful little nose cuff "heart chain"
    Beautiful little nose cuff "heart chain"
    Horizontal eyebrow piercing.
    Horizontal eyebrow piercing.
    Mirror pic w my naval

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    Mirror pic w my naval

    Michael Kors - outlet_stores - Updated June 2026

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