Front desk clerk, Carly Miller was very unpleasant to say the least!…read more I made an appointment to have an allergy test done but when I showed up to the office Carly stated that I could not have testing done that day; that I had to have a consultation first. Why wasn't I told this when I made the appointment? I drove an hour to get to this appointment AND took the morning off, which was difficult to get in the first place. I explained to Carly that I may not be able to get any more time off and asking multiple times if there is anything they can do to help me, like perhaps doing both the consultation and testing on the same day. Carly's response was that there was nothing she could do to help, without even trying. Fine. I asked if my insurance would cover the allergy testing but Carly instructed me to call the insurance myself to find out. She was very reluctant to assist me with anything! At this point I declined seeing the doctor and asked for a doctors note to which Carly took the liberty of stating the details of the appointment which I felt should have remained confidential. What's even worse is that she neglected to include my name in the note! Instead, what she did remember to write was "Had appointment scheduled for today at 9:30am but did not stay for appointment. Left @ 11am." Extremely distasteful! Clearly Carly had no respect for my time whatsoever. This was a breach of privacy in my opinion. At the end, I apologized on my part waiting for Carly to take some responsibility, to which she said nothing and just stared at her computer screen with disdain. I was now left to call the office to request an acceptable doctor's note. I spoke with Bethany whom apologized sincerely, and I appreciated it. I wish I didn't waste my entire morning and peace of mind on this terrible experience!

I am really surprised that there is no reviews for this office. The Doctors and staff are patient,…read morekind, and listen to you. The doctors are attentive to my needs and allergies. Dr. Rick is cautious with everything he does. He is persuasive with restaurants when there is a food issue. He has helped me tremendously. They cover all areas of concern.

Office staff here is awful! We never got to see Dr Clark or his nursing staff, so I cannot speak…read moreabout them. We never made it past the rude, disrespectful office manager, Angela. For 5 months, we have been trying to get a child tested for seasonal and food allergies. She canceled our appointment twice! Once for "insurance issues" the afternoon before his appointment. The other, they changed the time without telling me. AND, said it was because I called and asked her to do so. BOLD FACE LIE! We did not talk, nor did I talk to anyone. I have phone records to prove this, as she does not. Because of her pettiness, an innocent, sick child is suffering these consequences. If you know anything about testing, you have to refrain from medicine for 7 days, which makes you more sick. Only to have appointments canceled.

Excellent Doctor! Very thorough and explained everything in great detail. Always asks if he had…read moreexplained things to our understanding. I definitely recommend Dr. Clark taking care of your asthma and allergy needs!!!

I have been a patient of Dr. Reed Harned since 2001. He has been consistently professional, caring,…read moreknowledgeable, friendly, approachable and patient oriented. He sets the bar extremely high for all the physicians I had encountered (both military and civilian).

This year has been very different for us regarding dr appts..we have cancelled a few only gone to…read moreones we absolutely have to.. ..I hate this and pray it is over soon .. anyway this year I did a video phone call appt and I love doing it this way, since I only need this appt once a year to have insurance pay for my monthly shot.. so I m hoping we can do this always as it's a 2 hr drive for five minute appt.. I took my own bp and weight and gave her that..no waiting in office for a long time waiting to get in..

Office staff very rude and unprofessional! I was out of town and needed to speak with my doctor…read more.. I was told if I wanted to talk to the doctor I would come to the office. This office is disrespectful to their patients! They ignore their patients. They say they offer telehealth but I was told if I wanted to speak to a doctor I would come to the office, the doctors were busy taking care of patients that did come into the office. I have never been treated so bad by a doctor office... Then they do called fired me cause I got angry! I don't understand how a so called doctors office could care so little about their patients. It's very disturbing how this doctor could let such unprofessional behavior happen but guess the doctor doesn't care either! Beware of this doctor office!! If you don't act the way they think you should act or you speak up! You will get FIRED! And yes they send you a letter firing you! Just don't use them and save yourself the headache of having a doctor you can NEVER GET IN TOUCH WITH!!!

Never thought that anyone would use Yelp to find a doctor. My brother works here as does his wife…read more I was just messing with him and don't want anyone to not use their office. They took good care of me for many years, and I am still alive.

Very nice staff and very understanding. Very professional. Had a balloon sinusplasty and it went…read morewell. Would recommend to anybody. Well worth it! Dr. Callahan. Is an awesome guy.

I was told 5 years ago my gall bladder was failing and needed to be removed. Dr. Callahan did a…read morescope exam at literally 1/3 of the cost another was going to charge , gave me advice on some digestive pills to take. I still have my gall bladder with no problems. He saved me from an unnecessary operation. He was very personable.

Dr. Kalenian is brilliant and approachable, offering a wealth of knowledge. I unfortunately…read morerequire multiple specialties and of those multiple providers only he and one other do I not only trust, but truly feel cared for as well. Pure excellence!

Dr. Kalenian is a brilliant and compassionate physician. He gives…read moreeach patient the time he or she needs and makes every effort to educate you about your health conditions. He is not at all arrogant or condescending, as many physicians tend to be. If you or a family member has a problem with an allergy or asthma, he is definitely the professional for you. He diagnosed a life-threatening problem in me that was not even in his specialty area! I was a Psychologist in the Army for several years and met many MDs who were both brilliant and master caregivers. Since being out of the Service, I have found this to be a rare combination. Not surprisingly, Dr. K is also a former military doctor. Fortunately, he IS taking new patiients!

Dr. Leonard Caputo and his staff of nurses and office personnel exemplify the epitome of what…read morepatient care should be. After a thorough history and testing, which took several hours because of my numerous allergen sensitivities, I was given a comprehensive allergy control plan. I have seen multiple allergist in the area and in Pensacola. I've never been treated so wonderfully. I recommend them to anyone who suffers from seasonal or as in my case "all the time" allergies (mold, pollen, dust, grass, trees, cats). It's worth the initial investment in time to get the perfect balance of medication and immunotherapy. I love these people for the relief they are providing me!!!

The staff here is fantastic. They are always willing to assist when I have a question. I used to…read morehave terrible bronchitis and get sinus infections monthly. Since I have started allergy shots, I have not had to take steroids in 7 months, which is pretty much a miracle. When I was really sick, Dr. Caputo himself would return my calls. When I kept getting sick after taking the shots, he had me come back in and get tested for a large array of things and added them to my serum. Note: a visit takes HOURS sometimes, but the results are worth the wait.

If a patient is 30-60 minutes late for their appointment, it is likely that they would have to…read morereschedule or wait until there is an opening in the doctor's schedule. It is important for both patients and doctors to respect each other's time and try to be punctual for appointments. Here, the doctor is routinely late, 30-60 minutes after your appointment time. I had to leave for another appointment, which I told the nurse as we walked back to the room, after waiting 35 minutes after my scheduled time, Dr. Chrstopher Paulson has charged me a $25 no show fee, I was there, YOU WERE NOT! You should pay me. Our family will NOT be going there again.

Possibly the worst service I have ever had. Wait times of 1 1/2 hrs are not uncommon. Front desk…read moreand clerical in general incredibly inefficient and rude. Just got a very rude lady from their office claiming I owe them $25 for a "no show" appointment. I never had an appointment they claim. Do yourself a big favor and find a different clinic. Look at the other reviews people have left if you don't believe mine is accurate.