Regular customer here...please fix your website! Nothing but trouble ordering horse feed for pick…read moreup. It is not rocket science. Your employees are amazing at the Omaha Ida Street location. You run them ragged with missed items and hassles letting them know customers are on the way. Busy people rely on picking up pre-ordered items. My horse needs to eat and we spend thousands of dollars a year at your store. Fix the website immediately and keep it up and running!

Very nice and helpful staff, will help you load, come out in cold weather to fill your propane…read moretank, get that 40 lb bag of the special brand of dog food you spoil your dog with down off the shelf, and a polite and congenial checkout person. Jessie is the manager still I think as of 11-23-24, and been there awhile so knows all answers, and is a nice young man. On most trips, there is at least one employee out ON THE FLOOR for you to track down and ask for assistance with something. They're happy to help and act like it, which is a real departure from many shopping experiences today in most stores. They have items you'd expect at a TSC and maybe more, but it's NOT Menards, Home Depot, etc with 240,000 square feet of store. This also means you can get in, get your stuff, and be on your way in no time. When in doubt they carry an item, SIMPLE, I just go to their nicely functional web site. Use proper search terms, and if that doesn't find it, just take a second and browse through the product types you would think your item might be in, and some times they got it, and your search term just didn't grab it. No biggie. You can always call them too and ask a human. They got em! :)

I bought a pricey mower in August of 2023 apparently the engine is gone . My model is one that has…read morea 2 year NOT 3 year warranty the 3 year part of the warranty is guaranteed to start only. My first phone call they weren't sure ...My second phone call oh it's my model doesn't have a 3 year only 2 can bring it in for a $60 charge just to look at . I then go in there and was told these can last 10-25 years so??? I have no way to get it there I have a SUV they do pick up for $120 ...wow ! so almost $200 later then what ? I asked for contact information for Briggs & Stratton and was refused .. NOT once out of any of these two phone calls and in person visit any thing other than rudeness !!!!! South Omaha small business . HORRIBLE Lynne H

Great customer service and a great variety of mowers to chose from. The staff is always very nice…read moreand helpful. I always enjoy shopping here for lawn tools as well.

Tractor Supply continues to be a great source for all kinds of products from tools, toys, clothing,…read morefarm supplies, pet supplies, and even books. Today I was in need of cat litter and horse stall deodorizer which I am going to add with hope to the litter box of our new cat. I looked up the Sweet PDZ online and TS was supposed to have it, but I couldn't find it. One of the helpful young men on the staff looked it up, found it and brought it to my cart. If it doesn't help with cat smell, I won't blame TS. They just sell the stuff. Fingers crossed.

I have always had great service at this location. The people are so friendly and helpful. I…read morepurchase 40 pound bags of sunflower seeds for the birds. They cheerfully load it into my cart and then into my car every time I purchase them.

We had read great things about General Finishes stain products, and saw this store listed as a…read morelocal vendor in Omaha. We were appreciative of the selection of products and the helpful staff - they had the colors we wanted, and the finish coat in stock. They were out of the wood conditioner, but they were more than happy to order it in from another location, along with offering a few helpful tips and tricks. We will be back for future projects!

Was GREAT driving through rush hour traffic after work to try and get here before you closed. Fix…read moreyour website to reflect actual hours, ya dingus.

I would be glad to recommend this company. They have always been helpful and given me great…read moreadvise. Everything I've bought from them I've been very happy with. Today I went in because I had a broken headlight assembly from my snow plow. They had the experience and know how to fix my problem and they didn't even charge me for it. Customer service doesn't get any better than this. He saved me a $170.00, that's why I'm glad Ty's power equipment is here for me.

I would without hesitation, highly recommend going to Ty's for ALL of your outdoor power needs. I…read morebought a new Ariens Razor mower and the upgrade dual-laser cut blade kit from Menards, and I got to use it for the first time and the Briggs and Stratton engine purges just rolling over the ground within the first 10 feet! Spitting grass around like it was wet, which it was not. I was cutting at the highest setting due to our heat waves lately. The gears wouldn't disengage for the self-propel, even without using the self-propel! I called the Ariens CO several times and after getting through, they said that there's nothing they will do. I'd have to take it to an Ariens dealer/repair shop to have it serviced. Ariens is "passing the buck", on a NEW machine! So, I took it to Ty's which is 15 miles away from where I live. I initially spoke to Ryan who helped me unload the mower and I explained to him what my situation is. He listened very well and was very empathetic. I started the mower and he right away could see that it was hard to pull, and he wasn't pulling the starter rope. I engaged the wheels and they wouldn't disengage so I manually rolled it back and forth, still running, and the wheels finally disengaged. I told him between the mower and the upgraded blade kit, I was in at $600 and I am not putting anymore money into this mower, it's brand new, right out of the box! We both declared. Ryan could feel my frustration and I think he was to with the Ariens product. He checked it in with me and said that they'd be in touch. They are a busy place and very pleasant people. To my surprise in just a couple of days, Shane calls me and says what they found with the Briggs and Stratton engine. He proceeds to explain to me that they removed the valve cover to inspect the valve train- compression release is not working on the camshaft. They need to tear down the brand new engine and replace the camshaft! Invoice 301620. The parts are about 2 weeks out! Shane understood the situation and he would contact Briggs and Stratton. Briggs comes back to DECLINE the repair and DID NOT PAY Ty's for their time for the diagnosis! By now, anybody reading this review can understand how bad this is against Ariens CO and Briggs and Stratton and the message that it sends to customers ! Ty's Outdoor Power did an excellent job with there mechanics and customer service! Drive the extra miles and take your equipment to TY's! Ariens CO and Briggs and Stratton OWE'$ Ty's Outdoor Power in Gretna, NE for their TIME on their products regarding this previously disclosed invoice! A forever customer of Ty's, Scott W.

Visited this shop for the 1st time at Christmas. We took our granddaughter in to buy gifts for her…read moreparents. We couldn't have been happier with the selection. She opted for a small heart charm for her mom and a brass fox sculpture for her dad. We went back for their Valentine's Day sale, once again with our granddaughter. She picked out a few items for her room and she couldn't be happier. It was nice that the owner remembered us from Christmas and knew our story. Nice touch! The customer service is phenomenal! If you get a chance to visit, please do. This is one local shop that deserves our support.

We have had an outstanding experience working with Hearts & Fire! Thanks to a daughter going to…read moreschool in Nebraska we discovered them and were able to purchase beautiful high quality furniture for our newly purchased home. Later we were able to remotely work with them for additional pieces. Highly recommend whether you are local to Nebraska or not!

Great service and price. Fixed my tool on the spot. This was my first time there. I will go back…read morethere for future tool and repair needs. Very impressed!

I wouldn't buy a tool anywhere else. The place has a huge selection of tools or all kinds. Hell I…read moreeven bought my lawn mower there.

I've been going to the paddock since I was 6 or 7, and although my needs have changed from just…read moreBreyer horses to tall boots and helmets the paddock has had exactly what I need every time and if they don't they always order it. They have inclusive sizing, name brands and bargain brands for both horse and rider, goodies and essentials. The staff in this store really goes above and beyond, I've been overwhelmingly impressed with them especially recently.

The Paddock is our second go to for our horseback riding needs. They have everything one would…read moreneed on a larger scale than Regg and Wally's. They are also more centrally located for those who live in more central or midtown Omaha and still need things for horses or horseback riding. Last time we were here, we got some Christmas gifts for our horse and chickens. My daughter got some winter riding breeches and some gloves. They do gift wrapping with purchase, too!