First & foremost, my ManBaby's Total Thyroidectomy was an unexpected longer than normal procedure,…read moreyet a success, praise God! No matter the type of surgery, I'm sure everyone exudes some sort of anxiety. When we arrived this morning, every aspect of the atmosphere & staff negated that anxiety. The center is immaculate as if its still in grand opening mode, the center has been open for 4 years. The simplicity of the space, decor & welcoming staff was bar none. We checked in with Robyn, the Patient Care Representative who offered us her friendly face & spirit while providing the basic pre-surgery game plan. After a brief wait we were taken back to the pre-op area. Theresa, the fantastic & fabulous Nurse, chatted with me & my ManBaby like we've known each other for years. She provided amazing bedside care while going through her proper identification, triage & prep procedures. Theresa, truly made both of us relaxed & ready for surgery...ok, made me relaxed & ready. Dr. Kevin Haim, the Anesthesiologist entered with his laid back & engaging demeanor. He handled his pre-screening duties & my ManBaby was on his way to the surgical area. I was escorted to the Surgical Waiting Lounge, that was peaceful & comfortable. They offer complimentary tea, coffee, water, sodas & snacks. A vivid flatscreen that I tuned to ESPN to keep me company while staying cool, calm & collected. Lisa Greyard, R.N., another rockstar on the Nurse Squad, who also serves as the Nurse Manager, greeted me & asked if I need anything...I had a Ginger Ale to go with my complimentary pretzels. By a blessing of chance, I saw Dr. Shatul Parikh on his way to the surgerical area. He was kind enough to stop in a moment to introduce himself & assure me that my ManBaby was in good hands. Trust & believe, I already prayed over his surgical hands before we met. About an hour into the surgery, Theresa came out to update me that the surgery was taking longer than normal, which I appreciated. A few minutes later Dr. Parikh came out to let me know why of the same & that my ManBaby was having breathing complications due to the enormous size of his Thyroid. Before I could elevate my concerns, Dr. Parikh explained everything in lament terms, assured me his team was in place if anything escalated & that he will do whatever necessary to make sure my ManBaby comes out on top. & before he walked out, he shook my hand & told me all would be well. Another 45 minutes & my ManBaby's surgery was completed. He was taken to post op, where I was able to lay my eyes on him. Skye, yet another VIP of the Nursing Team was on deck taking exceptional care of him in recovery mode. At 1st, I was a little ruffled about the 1 hour drive from my ManBaby's place to get here, as his PCP is only 10 minutes away. However, after my experience as a patient's Mother in addition to my previous due diligence, I am very THANKFUL & HAPPY that we came to Northwest ENT Surgery Center. We had to return the next day to have the drain removed from the side of my ManBaby's neck, & experienced the same esteemed & professional patient care we were bestowed upon yesterday. & Donna, the Surgical Nurse who was in his surgery, came out to meet me & genuinley offered her concern on his recovery thus far. Dr. Parikh stepped out of his upcoming surgery to give my ManBaby another look over & we were on our way. Thanks to the superb Skye, she was able to get his follow up appointment to another office closer to his place...outstanding service. Side medical tidbit: most Thyroids are 'normal' size of a plum or apple. My ManBaby's Thyroid were sizes of a Mango on each side of his throat...hence the 2.5 hour surgery. An unlimited & unshaken amount of humble & grateful THANK YOU's to Team Northwest ENT Surgical Center for providing us with exceptional medical care & a PHENOMENAL PATIENT CARE EXPERIENCE & making my ManBaby better than before. Nurses Rock!

First, the doctors here are great! Friendly knowledgeable,…read moreand took very good care of me, I had a septoplasty and although recovery was rough the results were unexpected. I'm able to breathe out of my nose for the first time in over 30 years and most of my snoring is gone. I'd give both doctors and nurses 5 stars. The biggest issue is the billing department. I prepaid surgery, and received a bill 7 days after surgery. They send you messages constantly like a debt collector until it's paid . Here is the irony. The billing department actually owes me money. They've owed me for three months. I've called, spoken to 3 people. Yet a check was never sent to me and I'm still owed money. I've never received it. The other issue is calling the phone line is like calling the IRS. 10 prompts through the IVR. Sometimes you get someone, other times you get a VM. It's very frustrating. Aside from the difficultly reaching folks there , the fact I was spammed with bills, when they owed me and still haven't paid me. It was a good experience.

Dr Patel, Kamisha and Ashley are why I come here! Hands down the staff is what makes this place an…read moreamazing doctors office! They are kind, compassionate, knowledgeable experts in their fields. 6 out of 5 stars in my opinion.

I absolutely love the fact that Amber Allen took blood work to see what else I was allergic to. I…read morehave been having problems with my throat and I take it seriously. I have seen several doctors who have told me that it was normal but I don't talk or feel normal. She is the first person who has listened and taken blood tests and sent me to an ent. The office experience was pleasant. I love going there enough to make her my go to doctor if the insurance company approves. The skill level of the staff is next to none. They do all of their infusions and shots in the office.

Office was very clean. I saw Dr. Dharamasi. He and all of the staff were very professional,…read morecourteous, and thorough.

Amazing dr, amazing work, wonderful bedside manner. Followed up with us at home. Cannot say enough…read moregood things or recommend him enough. Feel lucky to have found such a compassionate, talented Doctor.

Rude, unfriendly and poor customer service. He did not take my visit seriously.read more

I used to experience 6-8 sinus infections every year for close. Every 2-3 of those turned into…read morestrep throat. I was referred to Dr. Ryan Kauffman and am so thankful I was. He changed my medications, which made a world of difference. I have not had a case of strep in the last two years, and not a single sinus infection in the last year and a half. An added bonus was Dr. Kauffman was friendly and listened in each one of my visits. I felt like he truly cared and that he was always honest with me. I appreciated his candor and bedside manner. The staff and nurses were always very friendly, too.

I would recommend going literally anywhere else. Extremely rude office staff and the shadiest…read morebilling practices of all time in which they offer 0 explanations for. A nest of snakes.

Wow, Dr. Stringham!! I highly recommend him and his clinical…read moreteam. One week ago yesterday, I had my third sinus surgery in 24 years, this one performed by Dr. Stringham. I followed all post op instructions despite the fact I was skeptical about starting the saline sinus washes the same day as surgery.... Wouldn't that cause more bleeding I thought? Well, boy was I wrong. No excessive bleeding, as a matter of fact it ceased sooner than I expected. I had NO headache, slept better than I had in over a year and a half and was able to breathe freely through my nose, DAY ONE!!! Apart from recuperating from anesthesia, on day two, I felt fabulous! I have continued to follow his instructions and after my first post op visit I truly feel like a new person! As if this isn't enough to be happy about, Dr. Stringham AND his clinical team in Cartersville are the most kind, compassionate team I have ever encountered and he is such a humble man. If you are looking for a medical team that displays their passion for what they do and explain everything in layman's terms, I couldn't suggest any better place. Bravo sir, Bravo!! It is worth the extra drive if you do not live in Cartersville!

From the owner: At Northwest ENT and Allergy Center, we provide comprehensive ENT care. Our physicians specialize…read morein both the medical and surgical care of all ENT related diseases. We are dedicated to providing comprehensive, compassionate, responsible medical care and surgical treatment for disorders related to the ears, nose and throat. Each member of our team is committed to improving our patients' quality of life through communication, information, state-of-the-art surgical techniques and ethical decision making. We follow the principles of evidence based medicine and continuous quality improvement.