I am extremely pleased with Aylo. I had my first appointment a couple weeks back to establish…read moremyself with a primary doctor. As I entered, my first impression was that the facility was very clean and offered a pleasant environment. Everyone I've interacted with was friendly and helpful. Best of all, I was called back for my appointment ON TIME! No waiting forever to be seen. I opted to have Dr. Nguyen as my primary doctor. My last primary set the bar very high. Dr. Nguyen did not disappoint. She's wonderful. During my appointment, she listened to all my concerns, asked pertinent questions and addressed every request without hesitation. My husband has also established as a patient and is equally pleased. Best part, I've been able to get multiple services done under one roof. No more running around to different facilities.

Avoid this place ! The staff is incompetent and communicate poorly. After visiting here- we had…read moreto call them numerous times for test results. They misdiagnosed the issue but wouldn't correct the error. They are glued to their laptops as they talk to you and lack general decent bedside manner. I would never return here. We had to go to another urgent care office to receive care.

Dr. Kanes is the best doctor I ever had. Very easy to talk to and professional. Excellent bedside…read moremanner. Cannot recommend him enough.

If negative stars were an option, that is what I would give to this facility because I think even…read moreone star is being too generous. While the nurse practitioner that I saw a few times there was nice enough, I never actually met the doctor that I was assigned to (Dr. Vukotic). She never bothered to introduce herself on any of my visits. I wanted this to be my primary care office but they simply do not care. I was experiencing pain and reached out various times about it. I had to push to get scans done to find out what was going on. Despite more than one alarming result from the scans, I NEVER heard back from the doctor or the office at all. It has been nearly a year since I had the scans they ordered (only because I advocated for myself and they wanted to shut me up). NOBODY reached out to me to discuss the results or to even follow up on how I was feeling. I was left to Google explanations of these results because nobody bothered to reach out. I was worried about some of the findings, which seemed serious, so I sought out a different doctor and office. They acted quickly to address my concerns and referred me to other specialists. I ended up having surgery. The only communication I had received from North Roswell Internal Medicine since my scans was a handful of promotional emails about something they were selling. That is, until today when I received an automated email reminder that I was "overdue" for my annual wellness visit. I am not overdue for anything, but they are overdue in noticing that I exist and had medical needs they completely neglected. They did the same thing with my husband. He also had something come up that they received results for but they have not reached out to him either. He and I and our adult son all changed doctor's offices because these people are a joke and don't care about their patients at all. Based on these experiences, I cannot recommend this practice and wish I had an option to rate them negatively because that is what they deserve. Good luck if you decide to put your health in these people's hands.

Dr. Haight and his staff are incredibly nice and extremely professional. They take care of…read moreyou...attack the problem and get you in and out. The staff was super helpful and their approach to get you healed was 10/10. Thank you Team!

First of all, let me say Dr. Haight is great. No complaints there at all. And the staff at the…read morefront desk is very helpful, too. The problem is you have to go through something called "Upperline Health" to get to them. Village Podiatry doesn't have a direct phone line. So you call in, go through all the prompts, listen to classical music for 3 minutes, then you get hung up on or told "Nobody is answering the phone." I've been calling for 3 days now, trying to get through to Village Podiatry. How does this even happen in the modern era of medicine? So to recap, Village Podiatry, you're wonderful, but your answering service and parent company is 3rd world country level of experience.

Although Dr. Amy Schettino may have medical knowledge her treatment of my husband as a patient was…read moreobjectionable. We are appalled that she never bothered to contact my husband regarding the results of his lab test results. Not a call, not a text, NOTHING! At times texts are fine to answer many questions, however when a patient requests a call to speak to the doctor directly, not by text and she never responds, it is unacceptable. Even after speaking directly to the office staff regarding a call back and told two days in a row that the doctor would call us back that NEVER happened. We just got another useless text. If Dr. Amy Schettino does not want to take the time to have a short conversation with a patient on occasion, and will only respond with a text she should not be practicing medicine on patients. We did not receive the medication prescribed in the form that was discussed in her office. She asked how we preferred it administered and confirmed this in a clear discussion at the end of our appointment. We called the office and spoke to an assistant who kept blaming us for not understanding what form of the medication was ordered. We understood EXACTLY what form of medication was discussed. It was not the first time my husband used this medication. Take responsibility for your mistakes! The medication was ordered in a different form than the first time we used it which caused confusion resulting in delayed administration of the medication. This caused my husband to be in pain and severe discomfort longer than necessary. Specific messages were left regarding this issue requesting a phone call from the doctor to discuss it. A call was never received. We also called asking if one part of the lab results were back and were told they would let us know the next day regarding that particular part of the results. We never heard back regarding the result we asked about with a call or a text. We understood there was a different culture that would take several weeks. As stated, we never received a call about any of the results to discuss what further measures should be taken. We went to the portal several weeks later to review the lab results that we were informed would be available after several weeks. Dr. Amy Schettino did not have the decency to get in touch with us regarding the results and to discuss them. This is despicable. What respectable physician ignores their patients lab results and never calls to discuss them. I come from a family of many physicians and if they treated their patients the way Dr. Amy Schettino treated us, they would not have a practice. We had to request the medical records four times in ten days without them being sent to our primary care physician. If you do not have the respect for a patient that needs to speak to you on occasion you should not be practicing medicine. It takes more than some medical knowledge to be a good doctor. It takes communication with your patients in a timely and considerate manner. That means a short conversation on occasion. You are required to follow up on your patients lab results in a reasonable timeframe. We also learned that his symptoms could be other issues that she never addressed in her diagnosis or from his lab results. We requested my husbands records and proceeded with another capable, caring and responsive ENT physician at a different practice. Our new physician discussed in detail with us my husbands results and what was causing his symptoms. Now that I have researched many of your reviews I wish I had read them before we visited your office. We never would have trusted you with his healthcare. The reviews we read are not the only negative feedback we have heard regarding care received by Dr. Amy Schettino.

DO NOT COME HERE. Good god…read more I scheduled an appointment for my husband at 3:30. They requested he come 15 min early to complete paperwork. He arrived at 3:15, turned in paperwork by 3:25. By 4:00 he still has not been called back. By 4:15, he asks someone how much longer it would be until he's seen. They tell him that the doctor is very thorough and it could be 5:00 before he's seen. WHAT IN THE WORLD?! What is the point of setting an appointment then? I have NEVER heard of anything like this in any type of medical practice. We were new patients and prob would've been lifers because my children also visit ENTs regularly for their snoring but good god, anyone but here would be better. DO NOT waste your time.

In and out in 30 mins for my annual checkup. Happy with my experience. Glad I was referred.read more

Dr Haley is more concerned with how many office visits he can get out of you and how many co-pays…read morethan he is about your actual health and well-being. This man made me feel like a total failure as a woman and did not think to communicate with me as a married woman, many things that should have been discussed and he made a predetermined decision about who I was based on the questionnaire that you're asked to fill out before you become a patient. I went to this practice because my daughter-in-law had great things to say about the practice because she used them for her prenatal care and delivery of my grand daughter. My rating and review is on the one doctor. I can't say about the rest of the practice because I won't be going back.

Dr. Lay is very kind, professional, listens and gives options. The office is pleasant, friendly…read moreand convenient. Only negative is I cannot get logged into the patient portal (could be user error but I'm good on the computer)

First, Dr. Lay is a very good doctor. But, they will badger you for payment right away, have…read morethousands of dollars saved because they will want it before follow up visits. The receptionist will welcome you each time about payment first.

First, the doctors here are great! Friendly knowledgeable,…read moreand took very good care of me, I had a septoplasty and although recovery was rough the results were unexpected. I'm able to breathe out of my nose for the first time in over 30 years and most of my snoring is gone. I'd give both doctors and nurses 5 stars. The biggest issue is the billing department. I prepaid surgery, and received a bill 7 days after surgery. They send you messages constantly like a debt collector until it's paid . Here is the irony. The billing department actually owes me money. They've owed me for three months. I've called, spoken to 3 people. Yet a check was never sent to me and I'm still owed money. I've never received it. The other issue is calling the phone line is like calling the IRS. 10 prompts through the IVR. Sometimes you get someone, other times you get a VM. It's very frustrating. Aside from the difficultly reaching folks there , the fact I was spammed with bills, when they owed me and still haven't paid me. It was a good experience.

This office is a refreshing experience! Everyone was super friendly. I felt that my ear issue was…read moreexplained perfectly, and I have to return for more tests. I highly recommend this office!