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    Michael Yim, MD

    2.4 (18 reviews)
    Open 8:00 am - 6:00 pm
    Updated 1 month ago

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    Oro Valley Family Practice - Current office location.

    Oro Valley Family Practice

    2.4(9 reviews)
    4.0 mi

    Our family has been w/ this practice 25 years! Have seen Dr. Doner, the originating partner, now…read moredeceased, Dr. Garcia, retired, and for the last four years, Dr. Tyson Polley, DO,. He attended Ironwood HS at the same time as my kids and med school in Phoenix, so he knows the area. Never seen a DO before. The only difference: he isn't one to prescribe antibiotics freely-he often discusses alternatives, if any. He also discusses medication cost- and whether ins. will cover them. Never had a doc do this-really appreciate his unrushed, personal care. On Dr. Doner's death, my husband switched to Dr. Donevant-and I consider he and NP Aracelis "Sully" Von Rueden saved my husband's life by exerting themselves to find a cardiologist who could see him same day! Willingly took my elderly, near deaf mother into a then closed practice, so she could see the same doctor as myself and NP, Von Rueden-who was so sweet and compassionate. Willing to talk loudly(!) so mom wouldn't feel excluded, during the last stages of her life. Have absolutely no complaints on the care here. There seems to be an almost constant change in the front desk and the PA's-I don't know the reason. It's a very busy practice. Sometimes, one waits for 30 minutes or more. When this occurs, i mention this to the front desk and am usually called next. No rudeness! As with any doctors, one has to be self-aware; speak up in own or loved one's behalf. As a family, we have chronic conditions that require long-term/complicated care. Thanks to OVFP-we've survived!

    There is an absolute lack of customer service, no one on the phones, or front desk cares, and…read moreyou'll rarely receive a call back if you request one. Been going here for years and its gone down hill ever since Covid. Its supposed to be a family practice but everyone there treats it like a corporate job, 9 to 5.

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    Oro Valley Family Practice - Located in the Innovation Corporate Center.

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    Located in the Innovation Corporate Center.

    Northwest Allied Physicians - Letter to Dr. Lokale

    Northwest Allied Physicians

    1.3(41 reviews)
    0.0 mi

    I absolutely love Dr Lokale. He's a D.O. and is completely supportive of my working with a…read morefunctional medicine doctor who does more alternative things. He maintains eye contact when I'm talking, I feel he is fully present and attentive, and I never feel like he's impatient for me to just shut up so he can go see the next patient. The office staff, however, is a huge problem, and from what I've heard it's a widespread one. I can typically expect to have to make multiple phone calls to get the right information conveyed to my doctor; and even when they write things down there is often missing information, misinformation, etc. I've left messages requesting a call back and it can be days, weeks, or never. I've finally resorted to only dealing directly with the office manager, who seems more able to make sure things get done correctly -- but she shouldn't be having to do other people's jobs as well, so many things she's playing traffic cop for should be able to get done by the people who've been hired to do them. If I could have found another doctor who is as wonderful as Dr. Lokale, who's covered by my insurance, and who's within a couple of miles further away from my house, I would have left a long time ago, but so far Dr Lokale is worth the incredible hassle.

    New patient and will NOT be returning! I explicitly told the front office when scheduling my labs…read morewhat insurance I have, and they told me based on my insurance I would have to go to Labcorp. Due to having to fast, I had to wait a couple weeks for an early morning appointment. Walking in to any lab first thing in the morning without an appointment will certainly guarantee a long wait time which my schedule does not allow. So after waiting a couple weeks and fasting, I went to my appointment only to be told the office sent me to the wrong lab. I was very upset. I emailed the office when I got home through the portal explaining what happened, asked them to send my lab request to the CORRECT lab, and expressed my frustration, as this was totally preventable. I received zero response back from the office, so I called the office and this time requested a call back which NEVER CAME. Finally someone from the office replied on my portal stating she sent the labs to the correct lab. (I still need to verify she actually did that). No apology, zero accountability. She just simply stated she sent them. I have been to this office one time, and that is my last. There is no excuse for any of this, and certainly not how a DOCTORS OFFICE should treat their patients. ESPECIALLY new patients. Now I understand why they have so many negative reviews. I was looking forward to a Dr close by my home, and am truly shocked and disappointed about the office. I also want to add that the Dr I saw truly didn't listen to my concern, as he prescribed me a medication that made my problem worse. It's a shame the office doesn't seem to care how many people are frustrated with their "care". DO NOT WASTE YOUR TIME HERE! I made that mistake and learned the hard way!

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    Northwest Allied Physicians

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    Michael Yim, MD - familydr - Updated May 2026

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