I don't think I've ever left a Yelp review in my life but I'm super disappointed in my experience…read morehere. I was so excited to try this place and went here for the first time for a 1 hour 15 minute head / neck / shoulder / feet massage. She ended the massage 10 minutes early, and cut it short. Further, the days following, and still today, I am in SO much pain. She twisted my neck in some bizarre way, and I'm not prone to neck pain and I've received many deep tissue massages and I understand soreness after a massage, but this was not a deep tissue massage, so there should be no reason for any muscle soreness. This is more like a severely pulled muscle. I've been taking ibuprofen and I am still in a lot of discomfort. Overall I would never come here again especially after paying $172 (they automatically add in 20%). If I am paying this much I expect the full duration of the time I scheduled and paid for, and also a masseuse that uses care and consideration and doesn't rush the massage. So disappointed! also, the receptionist wasn't very friendly but I won't even hold that against them because I do understand some people aren't very social, but it made me feel not welcomed. Ugh.

I've been getting regular facials for two years, but decided to try somewhere closer to my home…read more I've always heard great things about Sacred Hour, and I was glad to see the offered an express facial. When I walked in, the receptionist was not friendly in the slightest. She even asked my a question, picked up her cell phone and appeared to be typing on it. Since she was preoccupied by her phone, she wasn't listening to me, and had me repeat my answer. I just found that extremely unprofessional. So I sat there and waited 20 minutes for my scheduled appointment, since they recommend coming that early. I'm not quite sure why... Finally, the esthetician came out and greeted me. She asked me about my skin. Then said she would leave so I could disrobe. I said, I'd like to keep my clothes on if that were possible. She said I was to take off my top. I replied that it made me uncomfortable and I've never had to undress for a facial before. She continued to argue with me about why I needed to undress. After a while, she said she supposed I could keep my bra on, or offered me to keep my clothes on but I would leave soaking wet. I already felt uncomfortable, and now there was no way I was staying after all this pressure to take off my clothes. So I put my coat back in to leave. She assured me I would still be charged the $100 if I chose to leave. I suggested that maybe a heads up on the website would be nice, so people might know that they were expected to undress. (There is a very small space on the website that says most body treatments are enjoyed without clothing, but silly me assumed that was for a massage and not an express facial). She proceeded to tell me that people assume and just know that is how a facial works. Again, I've never had a facial where disrobing was even an option. She told me she's been doing this for 26 years and anywhere she's ever train and visited, that's the way it's always been done. I just felt extremely uncomfortable, feeling such pressure to take off my clothes. I went to leave, and the door was locked. She told me I had to wait for the receptionist to come back so I could leave. This puzzled me, since I could just turn the knob and unlock the door myself, which is what I did. It was just a very bizarre l, uncomfortable experience.

We absolutely love this spa. Clean, fantastic staff, great professionals, great office staff with…read moreappointments, total care from this SPA. We have participated in pedicures, facials, all types of massages, Korean scrubs, amenities, such as cold plunge, salt room, and sauna. The new patio shows the quality and care this owner has for the entire spa. So, glad we found this. MJ AND GARY

Sharing another review of Sacred Hour, now its' new location in Lakewood. The spa moved to a a new…read morelocation in April. The historical building is a chateau-like structure in the heart of Lakewood. It shares a parking lot with St James Corporate Center. If you've been to the old location, you'll recognize similar interior design but be impressed with the new space. The new space is absolutely gorgeous and has incredible amenities. The first floor features a lobby, waiting area with velvet couches in neutral colors, and nail room. There's also a bar and exterior area currently with igloos! My favorite part about the first floor are privacy curtains where you can lounge in your own world between services or while waiting. The basement has Himalayan salt room, Finnish sauna, cold plunge room, and Korean scrub space. The Finnish sauna is my favorite amenity - spacious, clean, and perfectly hot. The space now offers memberships where you can visit the amenities. You can also add-on amenities use. If you're not getting any services, you can purchase a day pass for $95. Your day pass grants you access to sauna, cold plunge, salt room access, access to the lobby, patio, and bar. The space is really refined and feels like a vacay, worth every penny. The new spa location offers same services we all love - massages, facials, nail services, waxing and tinting, Korean scrub, and more. Service truly feels better than it ever did before. You get exceptional and personalized care. All professionals are amazing. I especially love getting pedicures from Heather, she's so friendly and an amazing professional! I highly recommend visiting this new location. I love Sacred Hour and can't wait to visit again. I'm thinking that I'll book Korean scrub next! I loved this service in the old space, and probably will love it in the new one!

My partner and I had such a great couples massage experience here! From the moment we arrived,…read moreeverything felt calm and welcoming. Hannah worked with my partner and Fatima was my therapist -- both were professional, thorough, and made us feel completely at ease. They checked in consistently about pressure and comfort, explained areas of tension, and even shared practical tips for between visits. We loved that it felt both relaxing and educational. The water and chocolate at the end were a sweet bonus. Most importantly, we walked out deeply relaxed and already talking about when we're coming back. Highly recommend for a couples experience!

It was a great relaxing experience! I was disappointed when the session was over as it felt so good.read more

The best around by far! Marcella is fantastic! I have been to many places in the area and this is…read morethe best! Far better experience than a lot of the other weaker places in the area or snooty spots in River! Don't second guess, book today!

I was in the area and needed a massage Sure glad I found this place. It was getting late but they…read moregot me in right away and got a nice foot massage as well as a hot stone massage. I would be coming back if Im ever in the area again.

I have had a few appointments at The Oaks over the past few years and they never disappoint. They…read morelisten to your preferences and offer many therapeutic options. One of my favorites is the dry brush, which is not offered many other places. I will definitely keep going back to them!

We did a couples massage and it was wonderful. We have been to this place before in their old…read morelocation. The new location is beautiful and very welcoming, nice bathroom and seating area with snacks and water. We had the bigger room since it was a couples massage and it was inviting and relaxing. The massage therapist were kind and you can tell were experienced based on both of our massages. We did a 60 minute massage and they made sure to use every minute of it and made sure we both were ok throughout the whole time and focused on any area that we asked like back etc... Afterwards they gave us plenty of time to privately get up from bed and get dressed on our own time...no one rushed us. Once we exited the room, they had water ready for us and made sure we had a good experience. Will definitely be going there again

First off, I love massages. I am a taller, bigger guy and have been a few places where I did not…read moreget the work I needed done, esp with deep tissue. Michelle was fantastic and had no issues whatsoever. I needed work, and she knew what to do. Future appointments are already set up.

Having had such a good experience after buying a single massage on Groupon, I purchased a 3-pack of…read moremassages. Since my last visit the waiting room has been upgraded and was very nice. I had Shelby as my massage therapist this time. She was just as good as Michelle. I loved the combination of techniques that were used. Having a choice of aroma therapy was a nice addition to the experience. The schedule does fill up. I booked all 3 of my massages at the same time so I could have my choice of times. Booking 2-3 months out gave me full run of the schedule. They have a reasonable 100% refund if reschedule / cancel prior to 24 hours policy. I will finish out my Groupon and then I plan to buy a 5 package from the business.

This was my first time visiting holistic. The environment is very comfortable and soothing. Mica…read morewas my therapist and provided an amazing experience for me. Did a 60 minute massage and 30 minutes reflexology. Her technique is very relaxing.

Amazing massages, I'm always impressed here and the location is convenient to me, right by Barrio.read more