1. Michaels

    1. Michaels

    0

    Cape Coral, FL

    Cancel

    Open app

    Search

    Michaels

    3.6 (14 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 2 months ago

    Michaels Photos

    You might also consider

    Recommended Reviews - Michaels

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Inside
    Judy R.

    I really dislike negative reviews. But today is about customer service and caring. Dave and I went to Michael's with a picture that he wanted framed. While I enjoyed walking through the store and all the specials they have, we didn't have a positive experience. We had to wait a little while in the framing department and that wasn't a problem. It would have been nice if we got at least an acknowledgment from the staff member. Like "folks I'll be with you as soon as I can". Nothing until after the other customers left. So instead of having this picture professionally framed, he took David to the ready made frames. Not that this is a bad thing, but he just wasn't interested in making that sale. We were left with less than a lackluster feeling. This was too bad because Dave's brother sent him this mixed media painting where he won first place for Dave's 75th birthday. So even though I bought a lot of little Chanukah and stocking stuffers that were adorable, I wouldn't come back to have anything framed there.

    Michaels in Cape Coral

    See all

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Ben in the framing department went above and beyond for me!!! So happy with the finished product! He was amazing, thank you Ben!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 6
    Thanks 0
    Love this 9
    Oh no 0
    Photo of Bruce K.
    2427
    26261
    77969

    6 years ago

    Helpful 22
    Thanks 0
    Love this 18
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tony W.
    143
    150
    206

    9 years ago

    Its Michaels nothing spectacular, but love me this place better than Joanne. Much more to find for holidays. My wife loves to make things. ‍

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Michaels Reviews in Other Languages

    Ask the Community - Michaels

    Verify this business for free

    People searched for Arts & Crafts 132 times last month within 15 miles of this business.

    Verify this business

    Hobby Lobby

    Hobby Lobby

    2.8(9 reviews)
    4.3 mi

    They post signs in large print that all items in a section are at discounted prices, but they put…read morein very small print that you barely could see, that it's only certain specific items. When you go to pay not knowing, you get charged full price. They should post that not all the items are on sale. Was so disappointed!!!!!

    So I came back to this hobby lobby because I needed wax seals. Unfortunately same experience with…read morecustomer service as before except I witness it happening to the couple in front of me checking out- the cashier Nan(?) was incredibly rude about IDing them for spray paint, (clearly they were over 18) but I understand the job - she almost requested they BOTH present IDs lol. She then asked if they were purchasing an item that was clearly with the stuff they were purchasing? It was unusual to ask since it was literally in the pile of items on the counter. The male had to put some things back which is totally understandable and when he came back he mentioned to his wife they were "following him" which sounds ridiculous but I swear this store makes you feel like they think you're stealing! So I do not doubt that they were making these two feel that way as well. Then they paid with cash and Nancy checked every single bill even the $1's to see if they were counterfeit, I get that this is all probably part of her job but when you don't take a break and ask how someone is or make any effort at customer service it leaves a bad taste in people's mouths. The woman manager was standing by the sliding doors the entire time, and someone actually asked why they stand there (you go person!) and the woman manager said "to make sure everyone gets lunch at the right time" in a jokey tone. I'm telling you- this place just comes across like they think you're a criminal and it's a freaking CRAFT store, cmon. Anyways- I had no issues with my interaction at the register but watching the people ahead of me be treated so poorly was sad. I really really wish they'd get their customer service skills in order because the prices and items are better (in my opinion) then other craft stores.

    Photos
    Hobby Lobby - Hobby Lobby store in strip mall

    Hobby Lobby store in strip mall

    Hobby Lobby - Being crafty isn't just a hobby...it's a way of life.

    See all

    Being crafty isn't just a hobby...it's a way of life.

    Michaels - artsandcrafts - Updated September 2026

    Loading...
    Loading...
    Loading...