Asked for quote and he was here to assess and provided the quote. A bout a week later they were…read moreputting up our gutters. They put on the exact color, nice tight fit and looks great with our home! Way to go Lock & Ladder for excellent service!

Owner is extremely rude and impolite. If he can't be respectful, it's highly unlikely that he'll…read moretreat your business with respect as well. Given how many positive alternatives are in the area, you should avoid this company at all costs.

Fast easy professional! I will hire them in the future. David fit my emergency repair into his busy…read moreschedule.

About nine months ago we began an extensive outdoor living space and exterior home renovation…read moreproject with Wallace Construction Group, LLC, which is now nearing completion. We were deep into the phase of considering what we wanted for our new space but not nearly to the point of picking out materials, design, products, etc. Unfortunately, the spring hail storm of 2021 in Hamilton County, IN forced us to pull the trigger sooner than expected. Because I previously owned a home improvement business for some years, I knew enough to interview multiple contractors until I found the one who I believed was made of the same integrity, commitment to open communication, and dedication to quality that made my own service to others a joy and a success. That is why we contracted with Wallace Construction. I'd like to say that our project went completely without fail, but the opposite is the case. While I personally initiated many Change Orders; we also had the misfortune of trying to carry on a large scale project during the perfect storm of the supply chain crisis; rapidly rising inflation; unending lockdowns, mandates, and other issues caused by an on-again off-again virus; and a surge of people doing home improvements with money saved up because of nowhere else to spend it. Our project experienced numerous issues due to shipping delays, material shortages, subcontractor illnesses, bad weather, and the usual gremlins and violations of Murphy Law. The purpose of this review is to point out the superb commitment to integrity that Marc Wallace and Wallace Construction Group, LLC lives by. I knew through all of the clutter that communication would be timely, honest, and forthright when coming from Wallace Construction. Whenever there was an issue with pricing, materials, a subcontractor, etc. Wallace would listen to my concern and if I was in the right, he wouldn't stop supporting my position until I was appropriately satisfied. Wallace Construction delivers the highest level of quality product and will not take on a job that he's not willing to stand behind. Wallace exceeded my expectations on most deliverables and worked tirelessly to correct anything and everything that needed corrected. Another thing I asked of Wallace Construction Group prior to starting our relationship was that they have good documentation, especially when it comes to Change Orders. They were very good at this and it helped a great deal when asking for clarification on details in our large project. My main recommendation for Wallace Construction Group is for them to train and delegate some of the more repetitive and tedious administrative and project management tasks. This would allow them to do more of what they do best. As a prior business owner, I'm proud, pleased, and privileged to say that Marc Wallace and Wallace Construction Group, LLC is the only company I will ever use or that I will ever endorse or recommend. The quality one receives should be equal to the time and cost one is willing to invest. Integrity is priceless. Rick Cook

EDIT: WALLACE CONSTRUCTION GROUP IS THREATENING LEGAL ACTION (PICTURE ATTACHED) DUE TO THIS REVIEW…read more I REMOVED ALL OF THE STATEMENTS WCG BELIEVED WERE "FALSE". MEANWHILE, DENISE WALLACE HAS 1 STAR REVIEWS OF OTHER COMPANIES (PICTURES ATTACHED). I'M CURIOUS IF THESE COMPANIES SENT DENISE A CEASE AND DESIST. I hired Wallace Construction Group in June of 2022 to fix damages from a water leak, which totaled over $41,000. The work was "finished" in June of 2023. It was a long battle with insurance. Looking back, I realize how poorly managed it was with WCG negotiating with insurance. Fast forward 7 months after the repairs were "finished", I deeply regret our decision to hire Marc and Denise Wallace. 7 months after the repairs were "finished", we noticed ants were coming out from behind our oven. Once the oven was pulled out, we discovered the water line WCG installed to the refrigerator was kinked and leaking. It clearly had been leaking for months since mold was present. I immediately called WCG. Marc instructed me to use bleach to clean the mold. I texted Denise pictures of the mold (Jan 18, 2024 text message attached). Marc came the next day to look at it himself. WCG arranged for their plumber, who they originally contracted the work to, to replace the water line. The plumber replaced the water line. He apologized and stated that the water line originally installed wasn't very durable and the water line they usually use must have been on backorder when they installed it roughly 7 months earlier. Weeks later, we bring our newborn baby home from the NICU. I became concerned that the water had leaked behind our cabinets and into the room behind. After inspecting, I found the hardwood flooring had started to buckle and the drywall behind the cabinets was covered in mold. I immediately called Denise. Denise and Marc took no responsibility for the damages. Even worse, Denise explained that mold isn't harmful and that "Marc would call me to further explain". Instead of calling, Marc forwarded me an email between him and his plumber, which gave an overview of their conversation of the damages (email attached). Marc and the plumber decided to make up their own narrative that I was "cleaning behind the oven and I cut the water line" and stated that mold isn't harmful. This was the farthest thing from the truth. Marc was at my house the day after the leak was discovered. The stress that this caused me and my family, while having a newborn exposed to mold, was extremely challenging and difficult to come to terms with after just 7 months since our house was fixed from the previous water damage. I attempted calling Denise multiple times, left a voicemail, and texted her to discuss how we could come to some kind of resolution. Once again, instead of returning my call, she responded via email (Denise's email attached with subject line "Answer to you April 26, 2024 text"). Denise's email stated that WCG replaced our water line out of "courtesy" and that all trade work has a 30-day warranty. This was odd since I worked with WCG for a whole year and no work ever started without payment & a signed contract. The email on April 26th, 2024 was the last I ever heard from WCG. Today we have $47,000 worth of work needing done to put our house back to its normal state. Meanwhile, our baby is being exposed to mold. It's very important to note that the plumber WCG contracted filed a liability claim with their insurance. If everything was installed correctly, why was there an insurance liability claim? WCG offered a gift card in exchange for a review on BBB. I regret writing it. Their $41,000 of work completed held up for 7 months and ultimately caused $47,000 worth of damages. WCG, you caused more pain and stress to our family than you could ever imagine. At a time when we should have been enjoying our newborn baby, we were worried about our house being fixed. We simply want to share our experience to prevent others from making the same mistake we did: hiring WCG

Had Marc come out to replace my roof. He worked with the insurance company to get the best deal on…read morethe work needed. Crew came out and at the end of the day had a new roof and no sign anyone was there. Highly recommend. Edward Tolle

Fairchild Renovations is a quality contractor that looks out for your needs above all else.read more

Element roofing did a wonderful job on our roof here in Muncie Indiana. It only took them 2 days! 1…read moreday for the roof and just 1 more day for the gutters. They were all very personal, professional and worked really hard to get it done the way that we wanted. They are very affordable for the level of workmanship. They put tarps up to protect the house and made sure nothing was left. You wouldn't even know they were here except for the beautiful roof they left behind. Purchasing was simple and they worked out the financing. They worked really well with our insurance company to make sure we could get everything possible for wind damage that we had. I wont need a new roof for a long time but if I do, I'll come back to Element.

Medih was very thorough about the work and materials they would use explaining the whole process…read more Beautiful roof and clean up. If possible I would give them a 10 rating.

Top quality, on time, honest, would use them again. Local, helpful. Did not leave me with a mess.read more

We had USA Roofing Systems & Exteriors out to do our exterior trim painting. Tammy was fantastic…read morethrough the whole process, quoting and consulting. They came the following day after I called and confirmed business then made my deposit payment. Everything was great. Jonathon did a phenomenal job on the painting, repairing, etc. He was very thorough and left the jobsite clean and spotless. I highly recommend.

Rojas Roofing replaced our 20 year old roof in August of 2024. I waited to review them until now to…read moresee if we had any issues. We have had zero issues and are extremely pleased. First of all, Rojas wrote a very competitive estimate that included additional items not considered by the two other companies that submitted bids. Secondly, our contact there, Larry, at our request, worked with us to make an informed upgraded shingle choice as well as to make certain the trim pieces were appropriately matched. Third, the installation was scheduled promptly, and completed in just one day on our 2700 sq. ft. very modern home with several distinct roofing sections. Fourth, cleanup was excellent, leaving our surrounding yard and landscaping pristine. Thanks to Larry and all the fine Rojas employees we had contact with on their excellent work. We highly recommend this company.

We had a great experience with Rojas. They replaced our hail damaged roof on 3 separate structures…read moreand the end results look great. We are very happy with Larry and Patrick's help and guidance at the start of the project dealing with our homeowners insurance until the job was finished up with the crew. Special shout out to Larry for always being in communication from beginning to end. Also the drone photos and communication by Michael during the replacement process kept us informed on the day of how the project was going were very nice to see and have those updates. We definitely recommend Rojas!

We had roof damage from a fallen tree. They came out the same day I called them and put tarps to…read moremake the roof water tight. Cost was excellent and customer service was great.

Tom was such a pleasure to work with and was very personable, honest and got the jobs we needed…read moredone quickly and correctly. He helped us out with some jobs that needed to be done for the closing on our old house, and look forward to having him help us with our new house in the near future.Highly recommend Tom at Ameriserve.