Although they have Ashley on the building as you walk up, and told not to look at the prices, told…read morethree pieces of furniture was worth $17000 and they would sell to me for $10,000. When I said I was looking more in the lines of $4,000, told me this was quality furniture not Ashleys. However the sofa that they tried telling me was worth $7000 and sell to me for $3000 was actually Ashley, and the price at Ashley is $2300. So bewary of pricing and do your own due diligence.

purhased a recliner from Keeblers. When received the chair it did not stay reclined. Called and…read morespoke with manager and she told me it was a special chair that required heavy weight to stay reclined! I weight 125lbs! The sales person never told us this, she was very rude and when looking at recliners she just walked away. We had no idea where she went. They did pick up the chair. When refunding my money, Keeblers refused to refund the delivery fee of 106.00. Also taxed me on the labor. So....all in all, I paid 106.00 and no chair!!!!! Never do business with them again. BUYER BEWARE!!!!!!!

The staff is always friendly and respectful. This place is a true gem of Anderson, it has lots of…read moreunique finds. I think if anyone stops in they are tempted to leave with something in hand. If your looking for vintage or older items, then they have a great selection.

Roomie was looking for a vanity, which we found about 4-6 great shape! They looked beautiful. Most…read more$130 and below! I got 6 of these little cards to send back home to kids I use to nanny for! I paid 50cents for them. He was such a sweet man! Highly recommend stopping by to find a treasure!!

Visited this store for first time. Was just "looking" but spent $200 and could have bought more…read more The store is very organized and well curated. Lots of furniture , records , kitchen and home goods as well as crafty items. The staff here is so friendly and pleasant and even charged my phone while I shopped . I will definitely return again when I'm in town.

Such a cute little shop! Lovely staff waiting to assist. All types of items to choose from: vintage…read moreclothing, vintage jewelry, unique accessories for the home. Definitely a must visit boutique!

If you're looking for new furniture, a mattress or dresser, end tables, TV stands, recliners or a…read moresofa they have it! What we've purchased in the past and the new pieces have been very good quality. We just had our new sofa and mattress delivered (at extremely reasonable cost) and again they've impressed me with the great customer service and careful delivery. We will continue to be a repeat customer. HIGHLY recommend. Plus it's great to support a local business with super nice people working there.

I have purchased all my large furniture items since 2012. I have moved multiple times and refreshed…read moremy home. Pat is wonderful! He knows me by name and is always so helpful and professional. I won't shop anywhere else! Also the prices are unbeatable. They can find an item you already have your eye on and 9 times out of 10 it's cheaper here. I always get compliments on my interior decorations and it's mostly due to the furniture from this store. Very happy customer

Love this store and the large selection they keep! Lots of fun look for treasures and things you…read moreneed!

I ordered a queen size bed supposed to be put together they delivered it and put together I needed…read morea bed so I took it put it together. It was defective. I called that night. I called two times. After that nobody came to fix it. Nobody came to look at it they will not refund my money. They will not come get it or give me my money back, they said I had to refuse delivery in order to receive my refund! That just doesn't make sense!! How would I know it's defective if I don't try to put it together!!!

Heather took the time needed to carefully suggest and select the perfect fit for counter chairs. As…read morea result I got a beautiful, elegant and understated set which blends well with everything.

Plaza Interiors is a hidden treasure. I come from Scottsdale, Arizona where we have tons of large,…read morevery classy home decor/furniture stores. I consider Plaza a gallery! I get lost in everything amazing. The pieces are very sturdy and built to last. The store offers many different themes and many items can be customized. They even offer window treatments! Heather is very passionate about all that she does, she is a joy to talk to and her taste is exquisite!

This is the place. My husband and I stopped by because a series of very unfortunate events. Our dog…read morehad emergency surgery a few days prior to shopping here because of a fiber blockage in his intestine from years of licking our carpet and couch. After a very long surgery and a laundry list of post operative care, we were required to find and buy a couch that was leather or some other smooth material to ensure our dog could live safely in our home. We were short on time and needed something stat. Immediately upon pulling into the parking lot, it was very clear that this was an established, family owned and operated business. The property outside was impeccably maintained, and the exterior of the building was beautiful. They had a series of signs in the window in favor of helping animals in need, supporting american business, and supporting first responders. We were extremely pleased to see this all and I had a feeling before walking inside that this is a store you visit through out your lifetime for ALL your furniture needs, not just a one and done visit. We were immediately greeted by the cutest Cavapoo, Luna, and a friendly man and woman. Todd immediately and naturally conversed with us and very, VERY quickly identified what we were looking for through genuine interest. During the sales process, the one thing that I appreciated the most was his honest expertise about different fabrics or materials. He was extremely knowledgeable and very efficiently went through the different features of the sofa we were most interested in and different purchasing options. He took into account and addressed various factors that go into what makes furniture comfortable - height differences, weight differences, torso to leg ratio, longevity, color, factors that wear down materials, etc etc. I could go on and on how amazing the shopping process was with Todd. He made sure to give a plethora of information without making us feel like we were sitting there for a long time or listening to a long lecture. The value of the sofa we ended up purchasing - we felt good about. Being a family operated business with high quality american materials, their prices are a little higher. My husband and I were quite comfortable spending a little more to ensure our money was not going overseas or into a worse quality item. We were also super happy to pay a little more to support their business philosophies and values. Their sofas have great warranties and since it's backed by an independent business, it's very clear Oak Tree will work with you to ensure they stand behind their pieces. We ended up getting a FANTASTIC couch that will allow our dog to safely in our home while providing maximum comfort for us and checking all of our boxes. If you are looking for furniture and want to ensure your money goes to a local family who cares about people, animals, and the local community - this is the place to go.

Can't wait to go back for more furniture. Thank you Todd for helping us pick out our huge comfy…read morecouch and letting our 3 year old be wild.

A fantastic selection with aggressive pricing and excellent customer service. Karson helped me and…read morewas very knowledgeable, professional and helpful.

Just an update that the business has still failed to make this right. They'll call and say that…read morethey're gonna get back to me and make it right, just enough to give me hope it'll get fixed. Then silence and never heard from again. I've called and called and called and always get told there's no manager available and they'll call me back. I've been into the store, I'm given the same runaround of "I'm new and can't help but I'll leave your number". Never hear another word from them. They dragged it out long enough making me think they'd fix the problem, so that I could not file anything with my credit card for fraud. Very disappointed in the amount of money I had spent there the last couple years and the amount of money I spent on this couch to have been scammed in this shady dealing with them.

I tried to delete my last review but I couldn't? because they actually did reach out and decided…read moreto go ahead and replace the damaged right arm chair on our leather sectional. I love the sectional but didn't have a good experience with communication or with the tech who tried to repair the item before it was ultimately replaced.

Be very careful ordering from this store (Redding, CA)…read more We ordered a sectional and one of the pieces came damaged. The delivery driver stated we could not refuse delivery (they would not take it back with them), and that we needed to contact Ashley to get a replacement piece. We've been going through that process for 3 weeks now and have not gotten any resolution on it yet, they are now asking for more pictures (even after the delivery driver took pictures). I finally called the store today and the manager asked if I refused delivery? I stated that your subcontractor (for delivery) told me that I could not refuse delivery and that I needed to go through customer service. At that point I realized something was off. Funny enough, I have a ring camera setup inside to record our Scottish Fold cats (for my wife's Cattery business), and it's high on a shelf but it captures the whole living room area and the audio is surprisingly good. I let the manager know that I do have the delivery on video including the part where I open the piece and see the damage, and when they tell me I cannot refuse delivery. If this is in violation of Ashley corporate policy I believe this could be a legal issue. Really though I don't want to press it, I just want a new piece to replace the one that is damaged. He said the process would be to send someone out to see if they could fix it. It seems quite ridiculous to me that they could deliver something that is "new", that's damaged and not replace it with something that is new and undamaged. That Ashley would consider just fixing something that is damaged rather than automatically replacing it with something that is new and undamaged tells you really all you need to know I think about them as a company. I don't live by an RC Willey anymore, but I had an issue with something that came damaged by them before and they replaced it with a new item no questions asked. So do what you like ordering from them, they do have decent furniture for the price when it's not damaged, but know your rights and do refuse delivery, even if the subcontractors they hire to deliver provide you misinformation (or outright lie, depending upon what they have been told they are able to do). I have more pictures but I got one without the delivery driver's face in it here for privacy reasons (live photos is so nice, thanks Apple), but there is also some of the internal wood cracked and more other damage. It still works, but when you're paying for something new to come out of the packaging like this it's very disappointing. Ken

From the moment we walked in to when our beautiful new furniture was delivered we were treated with…read moresuch professionalism, care and respect. From Shelley, our designer to Bob the owner we had all our questions answered and found exactly what we were looking for. In addition Shelley very diplomatically explained to us that we may be going to big - to dark in our design and suggested other pieces that actually saved us money and fit perfectly in our new home. 5 star all the way.

An Ethan Allen customer since the 1980s, it was disappointing to experience such disrespectful…read moreservice at EA in Redding. While I understand there are those who do not believe the science of COVID, it seems to me from a business position, the sales person working with me would want to wear a mask when I expressed concern that she did not. I have lost a friend and have family members still reeling from the virus; I have a condition that requires I be careful. Therefore, from plain old ethical 'business practices' when I expressed concern a second time on the phone discussing my purchase receipt, the salesperson slammed me with her response. It was insulting. She let me know that my concern was insignificant because "there's all sorts of information out there." I bought a floor piece that day for a great price. I was going to order much more furniture and lots and lots of window coverings! What happened to good old fashioned service to the customer? I guess this EA doesn't need business. The 2 stars are for the gentleman, Bob, who called me very soon after my purchase to set up a delivery AND for respectfully wearing a mask at my home. Thank you, Bob and your assistant. I am grateful for your professionalism.