We got my sons glasses here and I will say they arrived quickly and were perfect. 10 months later a bully threw a basketball very hard (he wasn't paying attention) at my 7th graders face in gym class and the frame snapped. My son was so upset he was crushed. I walked in after school and the lady found another frame that was exact and quickly replaced it. I was absolutely humbled that she stated she was pretty sure the insurance would cover it and not to worry. I was so relieved and literally beside myself! My son came home and slept the rest of the day. The traumatizing incident was completely softened by her soft voice and calm reaction. I have never been treated so well! Thank you read more

Michael's Optical - His glasses! - Eyewear & Opticians Near Me - Atascadero, California

My mom was in need to update her prescription. I chose Michael's for the stylish frames they carry. Her Dr. Was amazing! Very kind, upstanding and helpful. Kim the Optometrist was so sweet and made my mom and I feel extra special. We loved her superior customer service. Thank you ladies for making our experience so amazing! We look forward to coming back!! read more

Michael's Optical - Moms new Progressives - Eyewear & Opticians Near Me - Atascadero, California

Nothing better than when people are kind to you when you're in a pickle. I'm just passing through town for the night and realized I forgot my contact lenses 20 minutes before Michael's Optical closed. I called and they said to come on in to see if they could help. Turns out they didn't have my prescribed lenses in stock, but I just want to say the friendliness of the people here filled my heart. I would give them my business anytime. Thank you for being kind and helping with a stressful situation! Wishing you and your business all the best. read more

Michael's Optical in Atascadero offers excellent service & repairs! Kathy, Kristy, and Laurie repaired smashed designer prescription sunglasses in record time that other offices told me the glasses could not even be repaired. I am so grateful for these kind, professional, skilled ladies! I highly recommend Michael's Optical Atascadero for all you eyeglass needs. read more

Great place and friendly staff. I ordered my custom fit prescription sun glasses and I had them on face in less than one week! Absolutely satisfied with my order, thank you!! read more

Being on vacation in the Morro Bay / Paso Robles wine area and had an accidental dropping of my eye glasses in the B&B we were staying at. The frames broke with a broken screw. They were progressive glasses, so they were for both for reading and driving. So kind had a problem. I'm a Kaiser member on medicare and senior avantage. So my eye glasses are cover by Kaiser. But the only problem there's no Kaiser facility in the Paso Robles, San Luis Obispo or Morro Bay Area. On to Yelp to see if we could find emergency services for the in area. "Michael's Optical"came up with many pleasant comments that they help people in the past with emergency problems. So my wife gave them a call to make sure they were open and if they could hep me. They thought they could help me in my situation. We were in and out of the store in about 15 minutes. They fix my eye glasses and made what I thought was going to a very uncomfortable day driving home into a pleasant drive. They staff was very nice and very understanding of the situation. Five star service, friendly and fast. Best of all they didn't even charge for the repair. Highly recommend for emergency eye glasses repair. read more

Walked in last Saturday morning with a broken frame for progressive lenses I had purchased through Costco. Kim was professional, knowledgeable and very helpful. She warned that the nature of my lenses might have to be measured to assure that the frames would work appropriately. She spent time finding a frame she thought would work. I love her choice of frames and they function wonderful. I also will add I dropped in on my father's recommendation. A few weeks earlier he took frames in with a broken nose pad. They repaired them immediately and with no charge on frames he had purchased elsewhere. It is without hesitation that I recommend Michaeal's for your eyeglass needs. read more

I bought a pair of rimless glasses 1 1/2 months ago for $486. They have fallen apart three times at connected arms to glasses at drill sights, which were drilled too large and defective. I can only get another pair next year through my insurance. Michael's Optical in the Atascadero location refuses to give me store credit. I'm now forced to purchase via GlassesUSA.com; I've bought glasses through GlassesUSA.com for the past five years and have no defects or mechanical failure problems, unlike Michael's Optical in Atascadero. It is overpriced as it is. I can't afford to have to purchase from Michael's optical another pair of glasses in less than a few months and become unable to wear or adequately fix them as properly Michael's lab as I was charged an additional $48 for a drilling fee, which resulted in too large holes to hold together adequately. I've purchased rimless through GlassesUSA.com for much less money. Unfortunately, my insurance only goes through optometry offices. I don't know why Michael's won't give the store credit; the Atascadero location office staff told me to be careful with their pair as I'm accused of their coming apart. Michael's Optical needs to take responsibility and grant my $486 credit. read more

Best medical service I've experienced to date. Honestly. From when I called to get an eye exam appt for myself and my husband, all the way through the actual exam, prescription and purchase of glasses. The office staff was very friendly and prompt, Dr. Hopper was also very friendly, super thorough and we didn't experience any pressure at all to purchase any glasses from them. They even gave us our prescriptions without us asking. We'll definitely be going back. Great business with awesome customer service! Thank you for such a great experience! read more

Rude staff. Did not send me a new patient email then acted rude and inconvenienced that they had to complete my paperwork. Grumpy workers at a shabby outfit. I'd suggest looking elsewhere for your care read more

I will never do business with Michael optical again.Lesson learned doesn't mean I spent $315.00 for a pair of a prescription sunglasses I get a better durable lens.I still have my old prescription sunglasses from Costco that lasted 2 years without a single scratch and this expensive pair already had scratches in a month .Would have thought after Spending almost $700.00 on two pair of sunglasses within 2 months they would have at least offered to do a one time replacement since I just got it on 10/08/19.Terrible customer service. read more

The lady that helped me was really Nice! Was able to write down all the glasses I liked and wrote down the price for my prescription and frame. Let me know I could go to store in slo since they have different frames there. And that I can go online to check out frames. Really clean store with many mirrors and frames to choose from. read more

I recently sat on a pair of prescription RayBan sunglasses (that I didn't purchase at Michael's) and brought them to Michael's to see if they could be repaired. A very helpful and friendly gentleman (I didn't get his name) told me what was needed to fix them, and that he would try his best, even thought the parts might not be available. He told me it might take about a week or so. I was so pleasantly surprised when I got a call two days later that said they were repaired, and the cost was amazingly reasonable. The staff I worked with was very friendly and helpful. I would definitely go back! read more

I came here for an eye exam and my first ever pair of glasses, and could not have asked for a better experience. The eye doctor is kind, smart and funny. He's great at making patients feel comfortable as he tests your vision and figures out what prescription works for you. He listens to his patients to understand their needs, not just their eyesight. In addition, he's great at making patients relaxed for kind of unnerving tests like the little glaucoma stick. The staff up front were super helpful, too. They helped me pick out a frame I liked, and listened to my requests (absolutely no rhinestones, for instance) while also making trendy recommendations. I ended up picking out some black cat eyes that look super great on me. In addition, they have a special program for people whose insurance doesn't cover most of the cost. My insurance would have covered 15 percent of the frames, but they offered me a better discount. I'm super pleased with the service and my new glasses. Thanks, Michael's Optical! read more

The best customer service everI luv the wonderful advice, service, knowledge, friendliness, extra help the wonderful staff always gives me when I go thereWhether it's just to put a screw in my glasses when it falls apart (happens every few months) they are sooooo nice and friendly to meIf u want a very knowledgeable very old school friendly eye exam and amazing customer service Michaels Optical in Atascadero this is where u need to goThank u sooooo much for being so wonderful to my family read more

I cant say enough about Michaels Optical in Atascadero. From day 1 I received nothing but the best customer service. The glasses I wanted had all the bells and whistles. However for some reason they just weren't working for me. I had transitions, progressive etc etc. I could see far and close but the intermediate made it very difficult for me to see. EVERYONE that I dealt with made this situation the easiest pain in the eyes ever!. I even received a call from Kim letting me know that I had randomly popped in her head and she checked my account only to see that we had to send my glasses back in for another adjustment. If you can find a better place to go, one that calls just to see if you are liking your glasses I commend you. If you cant find a place that takes customer service and your eyes serious go to Michaels Optical. I wish I could remember all the girls names that I had the pleasure of working with. Because each and every one of them was top notch 100% the BEST!!! Thank you Michaels Optical and thank all you girls down there! I can SEE!!!! read more

These ladies are the absolute best! They are so friendly, kind and helpful and Dr Johnson was great! read more

Michael's Optical - Thanks ladies and Dr Johnson for my beautiful glasses! You guys are awesome! - Eyewear & Opticians Near Me - Atascadero, California

Just went in to see if they could adjust my glasses. Even though I did not purchase them they helped me out right away. The gal looked at my glasses on my face, took them away and brought them back cleaned and fitting perfectly. They are great and obviously know just what they are doing ! And... no charge! I feel like a new woman with perfectly fitting specs! read more

The staff was courteous and always willing to help and offer great suggestions for my wife's glasses. I have purchased several pairs of glasses for my family through the store and I'm always pleased with the results. The manager took the extra mile to look up all my insurance availabilities I have a piggyback on my insurance and he help me figure it out. read more

I went in this morning with my Rx and left within half an hour with my new glasses. The staff (Kristy and Tonya) helped so much finding a great frame. I walked out with my new glasses and a huge smile!! read more

In short, I just really had a good experience. The people are all very nice and made me feel like I was special. Really like Dr. Johnson. I am already referring friends. I WILL be back! read more

I have never had a more thorough eye exam, the dr. was kind and patient and explained everything in-depth, I am a highly satisfied customer. I probably will come back here till I leave the central coast. read more

What great service! I wasn't sure what kind of frames I wanted this year. The Atascadero store had so many wonderful frames and in a lot of different colors. The staff was so friendly and helpful it made for a fun experience. If you are looking for a great place to get glasses then shop here. read more

Great service. Best pricing. Good selection~

My elderly mother has been visiting for the holidays and lost her glasses. Kudos to her ophthalmologist's office for getting the prescription to me and making the referral to Michael's Optical. The staff at their San Luis Obispo office heard our tale, took some prescription info over the phone and found their Atascadero branch had the lenses ready to go. We drove there, worked with an incredibly considerate and helpful staff, took their wonderful breakfast recommendation, and returned and walked out with well-fitted glasses an hour later. read more

I've been going to Michaels optical for years and it seems no matter which store I walk into I'm greeted by a friendly smile and a welcoming staff. Their stores are always clean and even when I just want to look around, the staff lets me know they are available if I need them and they don't hover over me like those crazy sales people types. I have always enjoyed doing business with them and they have always taken good care of me when I or my kids manage to break or distort our glasses. I will never go anywhere else. read more