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    Michaels

    3.0 (28 reviews)
    Open 9:00 am - 9:00 pm
    Updated 3 weeks ago

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    Michaels Silverlake
    Aruna K.

    I found this review sitting in my drafts, posting it now... I had ordered some tea-light candles from Michaels, the online ad said it burned for 4 hours, and I tested one, it was alive only for 3. I did not want it, but was a little hesitant as I had already opened one, still I visited the store and they took it, they did ask me how come its opened, but took it back anyway in the spirit of 'customer not satisfied', which was indeed what it was. Appreciated the service. Now that I was here, decided to look around. Have always found interesting stuff at this one of the best DIY stores. Great variety from paper crafts, wood, to yarn, stickers, seasonal stuff, Ofcourse paints, canvas, frames , tailoring stuff, Cricut machines, instant cameras and many many more. Not to forget the all exclusive art classes. Michaels is a store that can make your imagination take flight and your creative instinct jump start, like mine did. I HAVE to start painting again ! In the sticker section, they have added some not- so- native- to- America festivals like Diwali ! I had seen it in Party city, now here, it was cool, I Hadd to get it. I also got some beads and a pendant to accessorize a particular dress and make it party ready. Now if I could just find that sewing kit and some time, Thanksgiving is just about a day away! I will be back soon.

    Teneha B.

    You can go craft crazy up in this joint. If you can think it, you make it from the supplies in here. At the time of my visit, this store was experiencing internet failure, which meant NO DEBIT CARDS NO CREDIT CARDS NO CHECKS CASSSSSSSH ONLY!!!! How distressed was I, VERY, who carries cash now a days, NOT ME, robbing me will only be for practice. Lol. But yeah, no internet limited my purchasing power!!! Thank God for the friendly clerk who checked us out as we scrounged for nickels, pennies, dimes etc Friendly staff 'attempted' to direct us in the direction of what we wanted, buuuuuut yeah that didn't happen. My mom complained that they didn't know their product & I concurred. I'm sure what we were looking for, filament wire or thin wire as they called it, WAS in fact in the store, but no one knew where it was sooo can you say needle in a haystack? We know they sold it because we saw several products with the filament wire. But not being able to find it, we purchased a substitute & kept it moving.

    Bubbles with the "Bride" hat I made. $2 hat, $1.50 paint, Scrapbook bling.
    Celeste G.

    Ah, yes, Michael's craft store. You should know exactly what you're looking for or else you may overspend on stuff because it's so cool!!! I mean, we all need those dollar trinkets, right?! Lol!! So I went here right after Hobby Lobby closed. I don't know my way around the store as organized as it is. I asked one of the employees for my stuff and she kindly escorted me to the spot or answered my question if they carried an item. That made my shopping experience so much better. I was tired and it was almost closing time (I miss R.E.M.) They as well honored the online coupon of 20% off my order. I purchased what I needed. Went home and started to make the bachelorette weekend stuff. It was fun designing the hats. My daughter was the model to keep the hat still while I stenciled it. She got tired and I used her cosmetology mannequin named Bubbles (Power Puff Girls). Needless to say, Bubbles stayed still and shut her mouth. I finished the hats and went to bed. It was money and time well spent at Michael's.

    Michaels at the same every where you go!  Love these stores.  But the Southern hospitality is amazing!

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    5 years ago

    Terrible customer service. Apparently if you want to do a pick up Order after dark. They will just ignore you.

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    12 years ago

    For a craft store they have very poor customer service. The employees were not helpful and discourteous.

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    Amy's Hallmark Shop

    Amy's Hallmark Shop

    2.8(5 reviews)
    0.6 mi
    $$$

    Hours are wrong for Sunday. They close at 6p. Drive over here for valentines and could t get the…read morewoman inside to even make eye contact with me. Love this for them and me. I'll just order off Amazon.

    I really like Hallmark stores, but I felt discriminated against at this location…read more I entered the store and had Japanese comic books and a box of Pokémon cards in my hand from another store, clearly these are not items hallmark sells. A Caucasian older woman who worked there on a Saturday afternoon approached me and said that she's going to hold on to my items. She did not state a reason or policy for why she had to do that, and I didn't feel comfortable with that idea, but before I could say anything she had already reached out for my items in my hand and walked away to place them behind the register. Within that same interaction, she ushered me towards the clearance section of the store, and sort of left me there. I had no desire to look at the things in the clearance section, and at this point I'm feeling annoyed. Why not ask me if there was something in particular that I'm looking for? I actually was there for a certain item, and could have used the help. I walked around the store for another 5 minutes, but could not stay longer because our interaction did not sit well with me. I honestly felt disgusted. When I went to the counter to get my items back, she told me the reason why she took them up. She believed the items I had at my possession were from her hallmark store, and later realized they were from another store (my receipt was clearly visible in the book). My question is, if she thought I was holding merchandise from her store , why not offer me a small shopping basket instead of taking up the items? There were lots of them at the front of the store that she could have offered me. Hypothetically, lets say that I did have items from the hallmark store in my hands, why can't I hold on to them as I continue shopping? Another thing was that bothered me was how she clearly inspected my things as she walked away with them. Why not give them back immediately if she knew they weren't from her store? Why assume that my shopping experience should begin at the clearance aisle? Anyways, I will not be going back to this hallmark location. But if anyone reads this, please beware of this particular staff member that might be watching and judging you. And if you are this staff member that's reading this, shame on you.

    Photos
    Amy's Hallmark Shop - So much cute stuff here

    So much cute stuff here

    Amy's Hallmark Shop - Lots of Aggie stufd

    Lots of Aggie stufd

    Amy's Hallmark Shop

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    Michaels - artsandcrafts - Updated May 2026

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