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    Michaels

    3.3 (3 reviews)
    Open 9:00 am - 9:00 pm
    Updated 3 weeks ago

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    Tony's Trains Exchange

    Tony's Trains Exchange

    2.3(15 reviews)
    24.7 mi

    I decided I wanted to get back in n scale hobbies, I bought my locomotive and box cars from a…read moredifferent place 3 days ago they wherw sent immediately. This company i bought an expensive basis track for 222 dollars, more expensive then the train.its been 3 days and 5 phone calls with 3 e mails and nothing no calls,no e mail nothing they ghosted me for my money and I gave them a deadline today at 1200 to have my stuff sent or im filling the dispute. So im basically getting my train with no track its awful, there horrible customer service saty away from this company. Im a disabled American and they treated me and my money like trash. They dont even deserve 1 star but I had no option to pick nothing.I would also like to add when I asked for my refund the guy told me to be quiet and said never call her again!!! Talk about the worst of the worst, to tell a customer to be quiet and never call them again way rude,that's how they speak to paying customer Save yourself the massive headache with them and never go there ever!

    Bought my first DCC controller from Tony's Trains and was quite pleased. However recently ordered…read moreDCC wire and LED lights from them and received only the wire without the lights. Emailed the store about the problem and did not receive a response even though I was charged for the lights. I suspect they believe I was trying to get something for nothing. I believe anyone can make an error in shipping, but I don't think I will trust them again with a purchase.

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    Michaels - artsandcrafts - Updated May 2026

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