Dr. Lillian Chen has been an incredible and attentive primary care physician for my father. She…read moreconsistently takes the time and care to help us work through both major and minor health issues with thoroughness and compassion. Dr. Chen has gone above and beyond in securing timely prior authorizations and coordinating his care across specialties, which has made a meaningful difference in his health journey. She is exceptionally responsive on the patient online gateway, always addressing questions and concerns in a timely and thoughtful manner. Even when she is away or on vacation, she ensures continuity of care, and we never feel that my father's health needs are left unattended. We feel very fortunate to have Dr. Chen as my father's PCP, her dedication, responsiveness, and genuine care are truly outstanding.

Dr. Chen is the best primary care doctor I've ever had. She is thorough, smart, and genuinely…read moreseems to care about my long term health. Her office staff is also excellent. I can always get a live person on the phone for urgent matters, they have telahealth options available for many routine matters, and their UCLA Medical nursing and support staff is top of the line. Also love their MyChart app! Makes scheduling and payment a breeze, and keeps all my medical records in one safe and easy to access location.

My husband has a very very bad experience with this office. They keep booking appointments one…read moreafter the other and will never let you go easily. Receptionist is also super rude and no manners to talk to patient/customer. This office is all about BUSINESS.

After a year of coming to this medical facility, I finally meet Dr Janet Lee. Let me tell you,…read moreshe's very unpleasant to deal with. I was coming in for an underlying medical issue and instead of talking about that issue, Dr Lee kept asking me about my skin since I have acne. My acne is actually a symptom of my medical issue and I was trying the holistic route to get my symptoms under control. That day, I remember thinking "okay my skin has actually calmed down and wasn't looking too bad." Janet Lee, however, made it a point to tell me "you're a pretty girl, but your acne is not okay" and proceeded to tell me about her aesthetic med spa where she believed Morpheus 8 would change my skin. Morpheus 8 is micro-needling and if I know anything about micro/needle, I know I'm not a candidate because my acne is active. Dr Janet Lee spent the rest of my appointment trying to push this service on me and telling me to save my money to do it (she told me it's about $4k for 2 sessions). This is after I asked her to write me a prescription for a glucose monitor bc my blood sugar levels is what I'm worried about. This is the reason I came in for my appt. She gave me so much push back trying to convince me not to get a glucose monitor bc "it's not completely accurate," "the monitor is going to be in the way and you're going to feel it on the back of your arm," and so on. If you want a doctor who doesn't listen and will just push her own agenda on you, please go see Dr Lee, but if you want someone more compassionate and not as incompetent, go elsewhere. Literally anywhere else.

I've been going to Dr. Kim for a while to get my yearly check ups. She's always been nice,…read morepersonable, listens and seems to know what she's talking about. Trying to get an appointment is always difficult. She is usually booked up for months so I started booking my appointment the same time every year to guarantee a spot. This year I got a call saying they cancelled this year's appointment for some reason and I'd have to call to reschedule. I called (mid November) and was told she's booked all through March of next year. Good for her that she's so popular but I haven't seen anything from her that I can't get somewhere else. I'd like a doctor I don't have to wait months for.

I arrived at Dr Kim's office 13 minutes late. I was coming to Torrance from Long Beach and the…read moretraffic going by the port was horrible, congested with big tractor trailer trucks. I had blocked ears, impacted by earwax and could barely hear. I was in pain. I was told she could not see me and I would have to come back in one week. I asked a second time and she declined to see me. A front office ice cold person told me I could go to urgent care in Redondo Beach with no appointment. I asked again. Then I asked to see the manager, also cold. I had to tell the manager I was not in love with UCLA as an orthopedist at UCLA Santa Monica wanted to replace my right knee and it did not need to be totally replaced. I recently needed a colonoscopy and had FIVE that's 5 cancellations from UCLA. They tell everybody with huge tacky banners that UCLA is the BEST hospital in the west. Baloney. What about Stanford, UCSF, and Berkley. And Scripps. UCLA is NOT the #5 hospital in the country, no matter if US News and World Report said that once. I have been a very frequent patient of UCLA for 35 years. Probably a mistake. Dr. Kim is cold and hard with negative bedside manner. She must have gone to medical school at Rikers Island and done her residency at Sing Sing. I suggest you drive to their main campus in Westwood where you get treated with compassion, dignity and respect.

Dr. Arvan is Amazing!! I'll start there. God used Dr. Arvan to save my life. I was really…read moreuncomfortable with the doctor my insurance company had recommended, so I looked around. I liked Dr. Arvan's qualifications and hospital affiliation. (Torrance Memorial). I am so glad that Dr. Arvan was willing to see me. Dr. Arvan is excellent. She Listens, asks the right questions, addresses the issues of your concern, and has excellent relationships with many doctors, and knows what and where you may need to go next. Her staff is very kind also, and the office is clean, nice, and professional. I can't say enough about Dr. Arvan. I would recommend her to anyone. She has treated me extremely well and I am so thankful she is my physician.

I just had the worst doctor experience in my life with Dr. Arvan. She was rude to me as soon as I…read moretold her I recently saw a Naturopathic Doctor who diagnosed me with SIBO after having serious gut issues for two years. Dr. Arvan didn't review any of the paperwork I gave her which included recent lab reports, diagnosis and treatment plans, etc. She didn't ask me any questions about my health or how I was feeling. She was more worried about the natural supplements I was taking to treat SIBO not being FDA approved. I simply needed to get a physical exam done to qualify for a discount on my medical insurance but she refused to treat me because I'm seeing an ND as well. Are you kidding me? I'm taking things like calcium, multi vitamin, vitamin D, K, C. I'm also on HRT but she didn't like that either. How would she have any idea on my hormone levels without even looking at my lab results. What a waste of time. Seems she doesn't like her patients seeing anyone but MDs. However, I don't need any more prescription pills. All I needed was a simple physical exam. Unbelievable!

Terrible doctor, zero empathy, rude, and have no consideration of the impacts he has on people's…read morelives

This doctor does not even worth 1 star! I would give it "0", but there's no rating for that…read more Patients BEWARE!!! Dr. Lin may be a "specialist" for his field (whatever that is), but it is out right WRONG to be obnoxious, arrogant, rude and abusive (both mental and verbal) towards any patients, not to mention towards staff members as well. Most of his patients are elderly Asians (Chinese) through referral because they don't know who else to turn to. Therefore, a lot of his patients simply swallow Dr. Lin's abuse and take his nonsense abuse. It's about time someone speak out the TRUTH about this ill-mannered doctor! Many of my parents friends visit Dr. Lin, I'm surprise that people still go to Dr. Lin and not enough patients step up to voice their opinions and speak their minds. Doctors are suppose to be helpful and caring people, not money making leeches as Dr. Lin appears to be. Shame on Dr. Lin. With that said, visit at your own discretion. Hope this review will at least change Dr. Lin's attitude towards patients. If you like abuse, visit Dr. Lin, you sure will get your full dose of it!

This is the only doctor I have ever met of which I have so much contempt for, my last visit with…read morehim I was having severe issues with Sinusitis and had seen his associate doctor at least twice before Finally getting an appointment with Dr Michael Borovay, I was feeling extremely worn out and frustrated and maybe even a little bit down, just after Michael Borovay walked into the room I was waiting in a client called me on my cell, this is a wealthy client that was referred to me, I am a sales professional and I immediately perked up for the call and Dr Borovay began feverishly typing on his keyboard and when I ended the call I was on Dr Borovay was still typing, when he finished he got up, he gave me some kind of a psychological diagnosis and walked out of the room, he Never addressed the issue I was there to see him for which was my sinusitis. Yesterday I called to see if I could get in to see him as my sinusitis is still giving my trouble, Micaela who has answered the phone told me, we have an opening now, you have 15 minutes and I arrived in about 12, Dr Borovay woukd not see me, I came back home and called my service provider to obtain a new doctor and I wouldn't take my dog to see Michael Borovay!!!!

Dr Borovay is very thorough and personable and takes his time with patients. He has a very friendly…read moredemeanor and his staff are conscientious. His office is in a suite shared by other doctors. Both times when I arrived the parking lot was full and I had to park at an adjacent lot which was not far away. The waiting room was comfortable although there was little privacy for people checking in and providing private information. It didn't matter to me, but might have to a lady who tried to whisper about her diabetes and could be clearly overheard from 15 feet away. Back to Dr Borovay, he brings his assistant into the examination room and she takes notes during the exam. The patient gets a copy following the exam which I found, in my case, redundant but probably useful for busy or forgetful people. It's also a protection for the doctor so that a patient doesn't claim later "You didn't tell me that!!" The medical office and the exam rooms were very clean and modern. It was a pleasure seeing this doctor who is now my primary care physician.

I hate to say this , and I don't ever write any bad reviews trying to give everyone a second…read morechance, but this doctor is the worst doctor I've ever met in my 42 years ! I've seen bad dentist who pulled wrong tooth when I lived in the middle east but her its a different story!!! I saw this doc at U.C. over a year ago and she didn't give me antibiotics claiming id viral infection less than 2 week I was hospitalized with multifocal pneumonia and almost died . Last Monday, I had to take my daughter to the same U.C and OMG there she was!!! I didn't recognize her at fist but when she started to tell me what my daughter didn't have , I blow up !! She was doing the same viral infection case on me , trying to OK my daughter's cough for 2 months and disregarded me and my explanation for broken capillaries (petechiae) on my daughter's face due to forceful vomit the night before. I told her, that all members of my family are on antibiotics, and that my daughter is the only one that goes to school and brings " stuff" home. I was in shock when she called it viral rush and started to Google results for me. I demanded a different doctor !! Beware!! This doctor will take your money and you'll end up in a different doctor's office right after her " treatment "!! Everything to her is a viral infection and she won't give you antibiotics to get better!! THE WORST!

A good, knowledgeable doctor, but is too concerned with billing and approvals to provide correct…read morecare treatment. Feels like an interrogation rather than a medical visit.

Doctor Munro is awesome, and i know i'm a difficult patient . I have doctors in the family who i…read moreoften rely on , but Dr. Munro is sharp , witty at times with a good joke and on me to take care of myself . His staff are very professional and extremely helpful also . I have been going to him for years as well as my wife and daughter, and are going to continue to . If you can become one of his patients you're fortunate .

The best Doc I've ever had, he takes time to know you, yes he can be chatty but I like that in a…read moreDoc. He is not a cold Doc that just rushes you in and out, he offers solutions. His staff is great and I've referred my whole family to him.

Fast, easy reliable…read more I've brought my son here before when he was sick and I was there for under 30 minutes. Great service very attentive.

By far, the best medical group around. Their staff is very efficient and very knowledgeable. The…read moreoffice staff is dependable and dedicated. This office takes care of all your primary medical needs.

During a routine blood exam my doctor saw something of concern. She advised me to make an…read moreappointment with a rheumotologist and recommended Dr. Duffin. I have a PPO because I like selecting my doctors so I was weary of going to see a doctor I hadn't researched or selected. Since I feel I get amazing care with my current medical provider I decided to take her recommendation. I didn't know what to expect from my appointment with Dr. Duffin. I have a very limited understanding of what rheumotologists do. Dr, Duffin took the time to pull up my medical records on some medical record sharing software system. He went through about 5 years of my medical history asking me questions and reading over lab reports, doctor's notes and my MRI. Dr. Duffin was able to tell me what was wrong with me, what I should expect and how I can treat it. He took the time to show me things online, explain to me what he was showing me and he printed up some materials for me to take home and read. He was very patient in answering all my questions. He ordered a few more blood tests and called me on a Sunday to report the results when I called his office with a question he called me back on a weeknight at 10pm. I'm not sure if the Sunday and 10pm calls are for everyone, but I didn't mind. If you're in the market for a rheumotologist, I highly recommend Dr. Duffin!

I have enjoyed the professional talents of Dr. Duffin for approximately 10 years and am completely…read moredelighted with his personal attention to detail upon each and every appointment. I rarely find a physician who is sympatico with my condition, issues and many physical challenges and am most appreciative of someone who is competent as well as caring. High recommend for those who are seeking assistance for Quality of Life issues and dealing with a staff who are polite, expedient and extremely helpful.