This group's front office is one of the rudest we've ever encountered. We can't believe that they…read moreare in the business of patient care. The entire front desk staff needs to be fired and replaced with people who know how to talk professionally and with respect to their patients. If not for the great doctors in this practice, we'd be long gone and would never return to this practice. The front desk is completely unhelpful and simply unbelievably rude. They are arrogant because they know that their patients are heart patients and cannot switch that easily to other cardiologists, so the front office thinks they can talk in any manner to their patients whether it be on the phone or in-person. Trying to get the staff to call in prescription medication to our pharmacy is a nightmare in and of itself and the office staff simply don't care. Unbelievably poor interpersonal skills!

Your only as strong as your weakest link.... good doctors but broken communication between staff,…read moredoctors and patients. Phones are not answered, records are not updated and scripts not taken care of.

I was hesitant to book an appointment based on recent reviews of this practice that I read…read more However, my primary physician recommended Dr. Marsh and I am willing to give her the benefit of the doubt that she is a caring and excellent physiciian. When I called to make an appointment the scheduler (person who answered the phone) was cool and flippant. I almost asked her if she had a bad night. What happened to having kind and professional people answer the phone? This is the first impression that prospective patients get.

No...just..no. hard to get ahold of and cardiologist is somewhat passive aggressive, making both of…read moreus feel a little dumb. Husband has spent over a year with this place taking different tests, but no findings. She even questioned if he even had a stroke and he did as I was sitting next to him at home. Anyhow, husband was just released from hospital where he had to have 3 stents put in cause of blockages. Tried to get ahold of the office for 2 days and even sent a message through an app with no response. He had an appointment for an echo that I had to cancel because the hospital took care of that. After on hold for 15min finally got through to someone to cancel it. Not a horrible place, but just not personable enough.

Very pleased with the time and explantion of everything. He found my problem and is working with me…read moreto stay healthy. Very easy to talk to and is a good listner. Luv Dr. Zmily.

Love Dr. Zmily and staff. Super professional and nice. They always fit me in as needed.read more

lazy unconcerned office staff with the attitude of they're doing you a favor instead of working for…read moreyou I love my doctor, sadly she transferred to this horrible office. since then I've had nothing but problems. The app doesn't work. They "don't process refill requests from pharmacies". You can't request refills online because of the broken app and the front desk doesn't care about patients, the receptionists are rude, dismissive and accusatory. I had a physical in March. I assumed that my doctor just refilled all my meds then but she didn't. I needed one today so I called to get that handled because Troy Internal Medicine wasn't responding to the pharmacy. After a 20 minute wait a receptionist finally answered and was completely disinterested in anything I had to say. She was rude and dismissive, for no reason. She also didn't pay attention to what I was saying and got the name of the medication wrong. ( I found this out hours later ) A couple of hours go by and I call the pharmacy, Troy Internal Medicine called in every medication OTHER THAN THE ONE I NEED. I called the doctor's office back ( another long wait ), got a different receptionist and she informed me that the medication I needed came up on something called MAPS as being filled in March. I told her that it was last filled in January, read it from my bottle and she all but accused me of drug seeking. I was totally confused because the medication I needed isn't even a controlled substance in any sort of MAPS sense and I've been taking it for decades. she assured me that she would discuss it with my doctor. I call the pharmacy, they confirm that I didn't have it filled in March and ask the doctors office to call them, I call the doctors office and after another 20 minute wait I ask them to call the pharmacy. I wait another hour and call the pharmacy, of course they never received a call from Troy IM. This time the pharmacist answered and he said "they are confusing the medications, they think you are asking for drug A, which was refilled in March, ( and I've taken 2 of ) not drug B which was last refilled in January and isn't a MAPS drug so they flagged you as drug seeking for the wrong medication. FLAGGED ME AS DRUG SEEEKING???? what??? All because ONE receptionist didn't want to bother listening to what I was saying. She shouldn't be working with people and she definitely shouldn't be working with patients at a doctor's office. Bottom line: avoid this doctor's office. the ratings are in the toilet for a reason.

I have been a patient of Dr Carlin's for many years. I find her to be extremely thorough and very…read moreknowledgeable when I have a new issue. I trust her implicitly.

I've been on hold for 40 minutes. Will they ever answer! I'll let you know…read more Trying to make an appointment for my mother who just left the hospital. This is so unprofessional Update-I appreciate your quick response. I put my number in the queue and then was called back. I was calling the correct number. Not sure why I was on hold for 40 minutes before that. Maybe it was due to the testing.

Dr Halabi is great. knowledgable, smart and caring…read more Julie White recently did a test on me and she was incredible. so informed, helpful and kind. both of them are blessings for this business to have working there and I'm thankful ive gotten to see them.

Dr. Hendrick is on staff in the Internal Medicine Department at the Henry Ford Medical Center in…read moreTroy. She is very competent and knowledgeable at what she does and quickly focuses on problems, diagnosis, and treatments. And while she is dealing with all of the normal doctor stuff during your appointment, she is friendly, and understanding throughout. In addition to all of that, she somehow manages to stay on schedule which may be important if you live and work on a tight schedule like we do. I, like many people, had just gotten used to the idea that doctor appointments always run late, until now. So if you are counting on finishing that novel you've been working on while waiting to go in to your appointment, Dr. Hendrick may not be the right doctor for you. So if you count on catching up on your reading while waiting at your doctor's appointment, stay the course. But if you prefer to have a more predictable schedule while getting the best quality care, I can highly recommend Dr. Hendrick.

First, i'd like to say that Dr Hendrick is a very professional & great Doctor. first time i heard…read moreabout Doctor Hendrick was while i was looking online for an excellent physician around my area since most of the physicians i have visited for the past 3 or 4 years provided little or no help. However, Dr Hendrick carefully listened to my questions and provided very clear and detailed feedback about my health concerns. Dr Hendrick is extremely knowledgeable in her profession & i would definitely recommend her to my friends & family.