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    Micky's Bake Shoppe

    5.0 (1 review)
    Open Open 24 hours

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    5 years ago

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    Bake My Day - Text message from magali review

    Bake My Day

    4.4(560 reviews)
    9.2 km
    $$
    14 years in business
    Women-owned & operated

    We are incredibly grateful to Bake My Day and Christine for their exceptional service in saving the…read moreday. My wife reached out to Christine two weeks before our friend's surprise birthday celebration, and they truly exceeded our expectations. After researching and contacting several bakeries, none were able to fulfill our order due to the high demand for Mother's Day and graduation. However, a search on Google led us to Bake My Day, and Christine's exceptional flexibility and prompt response provided us with assurance regarding their availability. Christine promptly responded, provided updates, and was highly accommodating in allowing early pick-up. Upon meeting her, she demonstrated exceptional personability and professionalism. They promptly delivered the order, which was made for 25 people, a marble cake with cream cheese and a specialty-style designed cake. All our guests were delighted with the delicious and moist taste of the cakes. We highly recommend Bake My Day for any event, especially if you're looking for a deliciously moist and visually appealing cake. WE WILL BE returning to use her services.

    This business was completely unprofessional from start to finish. A gluten free cake request was…read moreconfirmed on the initial phone call before any deposit was sent. My wife clearly stated she needed a gluten free cake. Hours later, the business owner sent a follow-up text, even though the dietary requirement had already been discussed. After we sent the deposit, which was described as non-refundable, an additional $15 charge was suddenly added. I explained there was a misunderstanding and that we would rather not move forward. Instead of handling it professionally, the owner became defensive and dismissive. During the call, we were spoken to in a condescending and hostile tone. I responded in a condescending tone to match theirs, and the owner abruptly hung up. After the call, the owner later sent a text instructing us not to contact the business again, even though we had not called or texted back. The deposit was refunded, but the way the situation was handled was completely unprofessional. This was never about the additional $15. It was about honesty, transparency, and professionalism. Instead of acknowledging the misunderstanding, the owner doubled down, deflected blame, and personally attacked a customer. Even more concerning is that the owner's response tries to attack my character publicly instead of addressing the facts. They brought up a dealership review from eight years ago, which was simply about negotiating a vehicle purchase, to claim we "bully" businesses. This is irrelevant and clearly an attempt to discredit us rather than take responsibility. Based on this experience, it is clear that accountability does not exist at this business, and that they are more focused on trying to silence or detract from what occurred than taking responsibility. Readers can decide for themselves. Update: Additionally, after I responded to the original reply, the business owner edited their response and changed the story, context, and accusations in an apparent effort to further discredit me. I have attached screenshots showing the original version of the post for transparency. Update 2: The business owner previously responded by publicly sharing my private information. I reported the comment to Yelp, and Yelp removed it after determining it fell outside their Content Guidelines. In my opinion, publicly sharing a customer's private information is unacceptable.

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    Micky's Bake Shoppe - desserts - Updated May 2026

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