The gentlemen that run this business - and I do mean gentlemen - are fantastic. They were kind and…read moreinformative and very helpful. I came in needing data transferred from one external hard drive (that I thought was faulty) to another new one. About 1/2 hour later, they called and said both were fine and that I could save myself the money by transferring the data myself. That's unheard of in today's world - where a business actually looks out for their customer. And on my way out, I looked around at some of their refurbished computers and wow, the prices are amazing. These guys have all my future business and I will refer them to everyone!

Craig was the "glue" that held that store together. Craig has passed. It is NOT the same store. My…read moreexperience was a nightmare. Will NEVER go back!

I have been going to this Best Buy for some time now. I feel that they have a pretty good choice of…read moreitems. I am always able to find what I need at a relatively good price. The staff here is usually pretty good and on top of the last trends. I am always able to find help and get answer to my questions. The store set up is really good. They are always busy for sure. I will say I am not a fan of the independent sales rep that is here. I always seem to get hot by that one persistent one that understands the word no and keeps following me around the store asking me questions about my cell service or whatever. But overall I like it here. I also have dealt with their Geek Squad and was impressed by my service they really got what I was talking about and was able to help me. Overall I would recommend this store.

Brand new computer purchased in Oct. 2025. Sound stopped working. 3 Days with the GEEK Squad. CAN…read moreNOT FIX. No customer service to speak with, only another country and that's the Geek Squad. I've passed my 14 day with Best Buy. No can return! Told to contact the manufacturer. Lenovo. Geek, no can fix. Yes, I have 1 year warranty! WELL HELL'S BELLS, NOT ON SOFEWARE! LOLOLOLOLOL YOU HAVE TO PAY $75.00 TO HAVE SOFEWARE GEEK TO TRY AND REPAIR! I PAID. Given a number to call. Ken, in another county I awake from sleeping. He says the phone is messing up, that he will call me right back! lolololololol That did NOT happen. I call again. It's Ken and he's still sleeping. OH, i'm getting tired of typing. I am a disabled senior. NO one in their right mind should never, ever buy from Best Buy! NEVER! My bank will be notified of this payment to them! AS in FRAUD!

I never thought I would have such a weird problem with my iPhone! A window opened and would not go…read moreaway, so I could bot even use my phone AT ALL! Dan, at Gator Tec fixed it in five minutes! T-Mobile could not help me, nor could the Apple Help Desk, my work schedule would not allow me to go to Best Buy, and Gator Tec was my second option... now it is my first!!! After Dan fixed my phone, I asked him how much I owed him, and he said, "Nothing at all!" Thanks Dan!

Very expert in computer and software. I was treated like…read moregold....was pleasantly surprised.

AMAZING service!! Fixed my battery for cheap and super quick turnaround time. Everyone is super…read morepleasant and helpful. 10/10 recommend!

AVOID AT ALL COSTS. Paid $200+ for a minor phone screen repair and now my $1000+ phone is near…read morecompletely unusable and they won't fix it.

Great and friendly service. Laptop runs like new, prices are very reasonable…read more Bring dog biscuits for little Teddy when you come! Was recommended by a friend and am recommending back to the general public. You got my business for sure.

I visited PC Planet based on the positive reviews I read. I have to say, this company is great!…read more The gentlemen in the office are professional, courteous, and very thorough. Everything they did was explained to me in detail along with the cost, which was certainly reasonable. I highly recommend this place for your computer problems and/or sales. Pamela

Randy and their entire team do an incredible job on computer repairs. They are 100% committed to…read morefixing all issues as they relate to technology and they are very effective. I will be a customer for Life.

Don't trust this company! They lied about an Apple laptop I bought still receiving software…read moreupdates... except Apple ended support TWO YEARS AGO. Now I have a $400+ paperweight!! I would not take my computer to this place when they can't even keep an honest website. I should have done more research before using GTI Computers & Security for anything.

They were so great. Victor and Ray were wonderful. They both had so much patience with us (we are…read moreVERY senior citizens). They had a little problem hooking up to the internet, we were no help to them, but they figured it out. They explained how everything worked and showed us. Terrific guys, very personable and knowledgeable. They deserve the 5 star review.

The technician, Dan, was patient, answered all my questions. He had all the tools and knowledge…read morenecessary to remove my old tv from mount and re-use the mount on new TV. He also went out of his way to assist when the cable box did not work.