Absolutely amazing experience with CPR Escondido, Sally was the best !! Truly helped me get my…read morephone fixed just in time for my trip. THANK YOU !

2.5 stars. I give this place mixed reviews. The Good:…read moreI went there several years ago after visiting 2 other repair shops that quoted me $100+ to fix a cracked phone screen. When I brought it here to CPR, they showed me that it was actually the screen protector and not the actual screen. They quoted me $25 for a new phone protector and offered to put it on for me right there. I was so grateful! When I asked if the other places would know that they said, "Of course, they were trying to take advantage of you!" I had been loyal ever since. The Bad: Fast forward to now (about 10 years later),... I hate to say it but I believe greed has gotten the best of them. I went there a few months ago to repair my iPad screen. It was $260! I went twice last week asking for a quote to submit to insurance both times they took down my information (on a "sticky note") and told me the owner would email or text me a quote within a day or two. I just had a feeling those sticky notes go directly in the trash. Here it is a week (& several follow ups) later and no one has contacted me or knows anything about my previous request(s). My advice,.. pretend you are interested in getting the repair asap, otherwise, I'm quite sure they just throw it in the trash.

would not recommend this place my phone had a broken screen only and all the sudden they didn't…read moreeven fix my phone they made it worse I will not return to this place they took longer then the time guaranteed which was 1hr but took more time fixing a dam screen now my phone doesn't work and spend 120 to replace screen wanted to up charge me more for more work needed to be done to my phone pretty much better off buying a new one will not recommend this place to anyone

New spot wanted to try out. Super quick service and price was fair. Definitely recommendread more

Incredible customer service! Always went above and beyond to help resolve my phones issues where…read moreothers had given up or overcharged for their services. Would definitely recommend ARC to anyone looking for an honest, skilled, and knowledgeable repair center

Went to the shop with broken PS5 fan connector (pretty common in ps5) and a lot of dust. Everyone…read morequoted me a lot of money. He was very reasonable and gave me a good deal. If I break anything I would take it to him again.

Brought my iPhone in today for a battery replacement and charging port repair. Lady diagnosed the…read moreissue quickly and explained what was wrong before starting the repair. Everything was done fast and professionally, and the phone now charges perfectly and holds battery like new. The price was fair compared to other places I checked, and the service felt honest -- no upselling or unnecessary repairs. Communication was clear, and they treated my phone carefully. Overall a very solid experience. I'd definitely come back here again if I need another phone repair and would recommend this place to anyone looking for reliable service

I've been bringing all of cell phones here for repair or upgrades for years. Very friendly and the…read morerates are reasonable. Fast service with most repairs completed that day in a few hours (when parts are available which is for me 100% of the time). They even have a selection of used devices available. Customer service is great

Helped me remove my SIM tray that was giving me a hassle! Super nice gent didn't charge me a thing.read more

I have a friend who is very bad with phones. Throws his smart phones around like they were the old…read morebrick phones (he's too young to remember those too). On multiple occasions he's called me from random #'s asking me to Zelle him some cash because he can't afford to get his phone fixed, so that's why when my phone charging port failed I knew exactly where to go. I've been on Android & Samsung for 13 years never having had an issue other than loss. So when my S24 Ultra USB-C Port got loose I was thinking of just upgrading, but having lost some key features when they released the S25 Ultra I decided to repair. Phone was at 15% and was taking 3 hrs to charge via wireless and I needed my phone for work the next day (4PM thursday). I called ahead and they said $125 without knowing what model/brand. Showed up and James quoted hour and a half which was perfect as they closed at 7 and had the port in stock. They can sure fix the easy stuff, but when I asked about cases and accessories they pretty much only carry Iphone and the latest models from other brands S24 Ultra is a flagship phone. Service was great, but my screen protector was bubbled from when they removed the glass. Not a big deal, but I wish they had my brand/model for a replacement. While i was browsing I heard James interacting with another customer which gave me pause as he didn't seem to have any sympathy for them wanting to save an old phone which had pictures that were priceless to them. Loss of a star for that. Haven't had any issues since and I'll likely return if I ever have need for repair not through my insurance.

Brought in an iPhone 13 Pro with the back glass shattered. Smart Tech made it look brand new! I…read moreshould've taken before photos but the end result is attached. They repaired in less than 3 hours for this job. Great work!

Excellent job of replacing my iPhone XS screen. It was done in about 15 minutes. Cheapest price I…read morefound in the area through Yelp pricing quote. Highly recommend and I would return.

Amazing service here. 2nd time coming here to get the…read morecharge port fixed on ky koms Ipad. Definitely recommend this place.

I am incredibly disappointed with how this shop handles pricing and communication. I reached out on…read moreYelp asking for a quote to replace the display on my MacBook Pro 14" (Model A2442). They explicitly gave me a flat price of $499 for a display replacement. Based entirely on that number, I took the time out of my day to drive down, drop off my machine, and pay a non-refundable $30 diagnostic fee. However, once they had my laptop completely disassembled on their workbench, the price suddenly jumped by $100 to a new quote of $599. When I questioned why the price changed from their written quote, they claimed that the initial $499 price was actually only for a "B-Grade" used screen with scuffs and scratches on the outer casing. If I wanted a normal-looking, flawless screen ("A-Grade"), I had to pay the higher premium. They had my exact model number from the very first text. Withholding information about different "grades" of used parts until a customer's laptop is already taken apart in your shop is a highly deceptive business practice. Had they been transparent upfront that a standard screen replacement would cost $599, I would have opted to go to the Apple Store instead of wasting my time and money here. I paid the $30 fee just to get my laptop put back together and returned to me. Go to Apple or a more transparent shop that honors their initial quotes.

Quality service fast and I was really impressed…read more Thanks Sal for ordering the part and installing it promptly.

Five Star Service…read more The battery in my phone swell up to the point that it started separating the phone shell. Only my case kept it together. I sent a Yelp request out to Smili and a number of other repair places. Sal answered within a few minutes and offered to check it out at no cost. I walked over to Sal's place and he diagnosed the issue and provided a quote on the spot. When I gave the go-ahead he ordered the special battery for my phone. The next business day he fixed the phone within a few minutes. This is great work, friendly, at a reasonable price. I highly recommend Smili Phone Repair.