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    Aplus Electronics

    4.9 (234 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

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    Response rate

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    Services - Aplus Electronics

    Cloud services

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    Photo of Mike M.
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    6 months ago

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    8 months ago

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    1 year ago

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    5 months ago

    They did a good job fixing my Mac. They gave me a fair price and delivered it on time as promised. Will come back again!

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    1 year ago

    Owner was extremely helpful and went out of his way to explain an issue with my device. He was very patient with my inquiry.

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    1 year ago

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    1 year ago

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    Jerry Y.

    Thank you for the 5 star review!

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    3 years ago

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    2 years ago

    Jerry and his team are the best. Been coming here for over 20 years. No question, very fair pricing and excellent work, great company!

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    2 years ago

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    1 year ago

    Always take care of my phones/Macbooks, they are very knowledgeable and quickly repair everything

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    1 year ago

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    2 years ago

    Great service! Friendly staff. Exceptional work. Fixed our Nintendo Switch. Amazing! Thank you

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    2 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    5 years ago

    Best experience. Best rates and fixed my iScreen in only 15 minutes. Beautiful location too on PCH!

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    Photo of Alisa M.
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    12 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    8 years ago

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    Page 1 of 6

    Ask the Community - Aplus Electronics

    Review Highlights - Aplus Electronics

    Jerry was so patient with all my questions and talked with me to explain all my options of what I wanted help with.

    Mentioned in 66 reviews

    Read more highlights

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    Best Buy Encinitas

    Best Buy Encinitas

    2.4
    (286 reviews)
    $$

    Disappointing Product and Even More Disappointing Customer Service…read moreMy wife and I have been loyal Best Buy customers for many years, which makes this experience especially disappointing. On February 8, 2025, we purchased an Insignia 13.8 cu. ft. garage-ready upright freezer from the Best Buy store in Encinitas, California, for approximately $610. We expected a major household appliance to provide many years of reliable service. Instead, after only 16 months of normal household use, the freezer failed completely. I recognize that the manufacturer's warranty had expired by four months. However, I believe it is reasonable to expect a freezer to last far longer than 16 months. When I contacted Best Buy Customer Service, I was told I would need to pay $129 for a diagnostic visit, followed by an estimated $200-$300 for repairs if recommended. That meant a potential total cost of $329-$429, with no guarantee the freezer could actually be repaired. I was also informed that these service charges would not be refunded if the repair was unsuccessful. Given those circumstances, repairing the unit simply did not make financial sense. We decided to purchase a replacement freezer from Costco instead. What disappointed me most was not just the product failure--it was Best Buy's response. Despite the unusually short life of the appliance, no goodwill accommodation or assistance was offered. Before posting this review, I sent a detailed letter to Best Buy's corporate management requesting they review the situation and consider a reasonable goodwill resolution. I received no response. I'm not suggesting every product will have the same outcome. However, based on my experience, I expected both a longer-lasting appliance and a stronger commitment to customer satisfaction when a product fails so prematurely. I hope Best Buy will reconsider how situations like this are handled in the future. Long-time customers deserve better communication and a willingness to stand behind products that fail far earlier than anyone would reasonably expect.

    I had a gift card I needed to use because it was expiring soon and I needed a specific cable for my…read morephone. Parking was very easy. It's a big lot. I walked in and was greeted immediately. I found the apple section grabbed my cable and proceeded to the front of the store. I waited a minute as all the cashiers were busy, and a man came from the side and opened up a new register for me. He asked for my number to input into the computer to pull up my account. I gave him my number and asked him to use the gift certificate on my account to pay for it. He found it no problem applied it and my total was 53¢. Quick easy and friendly transaction.

    Target

    Target

    3.2
    (246 reviews)
    $$

    I actually still like Target even tho they have done a few things that I didn't like since 2024…read more However, I also want to avoid using Amazon as much as possible. Right after my misadventure and frustration at another nearby store, I ended up at this Target. It's a large Target with a good sized grocery area, clean including the restrooms, a Starbucks and a pharmacy. The beauty/personal care product area of the store is fairly large. I miss having Ulta here, but oh, well. Even tho this store is fairly busy, they don't have whole aisles of products locked up, unlike a nearby competitor. I found what I wanted and plan on coming back when I have more time. I stopped over in the grocery area, where Francis who may have been working as a Target personal shopper filling someone's list, asked me if I needed help finding something. It's so nice to feel seen in a store. As a senior, I sometimes don't feel that way. As I was going back to the registers, I noticed other employees asking people if they needed help finding things - one even walked a shopper over to the area that had what she needed. I feel like in what seems to be a stressful time in the world and in many of our lives, with increased prices and conflict. I will still choose to go shopping in an actual store if possible, especially a store with good customer service and unlocked nail polish remover. I just wish that Target would again have products that supported the LGBTQ and black communities. Even tho I am a straight old white lady, I still bought some of those products.

    I was REALLY wanting to read Dungeon Crawler Carl and the library didn't have any available copies…read more I decided to go to Target because we had a gift card collecting dust. We used to go to Target all the time, but stopped because they rolled back DEI initiatives. This Target is definitely better than the other Targets in the area so would go here if you need to go to . Was able to get the book for 20% off which was nice. They have eliminated a lot of workers I feel like with the automated checkout areas, but that is the way the world is changing. I try to go to a human cashier whenever possible. Human connection helps us be better people and it might save their job. The book is great btw. It's a mix between Ready Player One and Hunger Games.

    Apple Store - Carlsbad

    Apple Store - Carlsbad

    2.8
    (523 reviews)
    $$$

    I am a Make A Wish wish granter and today I had a wish kid come into the store to get an Apple…read morewatch that was on his list. I had called ahead to check out the lay of the land and chatted with Anthony, one of the managers, he made me feel reassured ahead of time that our Wish kid was going to get a great experience. This morning I came into the store to wait for wish kid and met with Anthony, Brian, Maddie and Carlos. We discussed what kind of entrance my wish kid would like. I was appreciative that the employees were willing to go all out to welcome our 9 year old kid into the store (applause, doors opening etc). But ultimately we decided that wouldn't be value added for our kid, so we went with the low key option. When our kid got to the store Maddie had the exact model of the watch our kid was interested in ready to go and they had Carlos dedicated to helping our kid get his phone set up. I could tell that Carlos has helped many people with their products with the way that he gave clear and easy directions and had a lot of patience. What a great experience. Our kid was thrilled with his new watch.... thanks Apple!

    I was on trip coming from Sacramento and stopped by here to buy a case for my new phone. The vibe…read moreof store was little busy but I've been to many Apple stores state wide there was always someone who greeted you even during holidays seasons when it's busier, this store nope no greeting. I found the case rack had an idea of what wanted was probably looking the cases for good 15 minutes no one asked me if i needed helped. I tried looking for anyone that could help me but everyone was busy and looking for someone who was finishing up with apple employee. They would offer assistance to people coming in after me it got to the point where I had to interrupt someone so I could give yall my money and leave! While at the store another customer kept asking me for assistance as if I'm an Apple employee I was not wearing anything that they issue Apple employees my shirt had Disneyland across the front and obviously no name tag. My overall experience here was weird and felt unwelcomed. Staff were extremely unhelpful which is concerning bc there's was at least 20 people on the floor. Now what really makes this experience a full home run is the case they sold me has to be fake in matter of week my case start forming air bubbles on the sides and was deteriorating and I'm not dropping my phone regularly or anything rough to warrant this condition. My mom has the same case for her phone and when I got case from different location the quality of the case felt so much more authentic. Would not recommend this location they seem to have a very particular preference in their clientele. May not get any assistance and or assumed your the help if don't look like their preferable demographic. Due to a personal emergency I could not return the case and I was stopping by for a quick trip wish I went somewhere else.

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    3.7
    (12 reviews)

    I had called them a month earlier to inquire about replacing the battery in my iPhone 13 Mini. I…read morementioned I had issues with Apple due to me not remembering my Apple ID password. The gentleman on the phone said we can do a work around By putting the phone in "Repair Mode" I believed he said we could use Face ID. I was in the area and stopped in. Wayne was there and he's friendly , helpful and thorough. My phone was to the point of shutting down , not responding , getting hot. A multitude of issues. Wayne checked my battery health and it was at 73%. He explained any reading under or at 80% indicates a battery problem. The quote was $139. It was higher than other repair shops here on Yelp (using yelps project message blast function ) but the convenience factor 1 mile from home and ease of dropping it off made it totally worth it. Wayne advised it'll be done in an hour. I left the phone went home and was surprisingly notified in 40min it was done. I'm very happy with the service. Wayne did go into detail about helping me with my Apple play as it was failing. Advised it may not be the phone causing it and getting a new cord may fix it. After market cords are known to fail after a period of use. Not lasting as long as original equipment. I'm very happy with their service and repair. Very relieved as I don't want to get a big iPhone to replace my mini. My iPhone is back and running smoothly.

    I brought a phone in to drop it off for an asurion claim. All they had to do was mail it back so I…read morecould get the reimbursement. I had provided the IMEI number. They would not take the phone without the serial number. The agent would not open the phone to get the serial number out of it as the phone was non-functional. I did not have the box. They told me it was my problem and I had to call asurion. This was ridiculous since they were the asurion representative. If I had simply claimed that the phone was lost or stolen I would have had no problem because of my honesty. I then had to deal with Verizon and the asurion company myself. The agent claimed that they didn't make any money on the insurance claims. Why would they even use the Asurion? branding?

    Best Buy

    Best Buy

    2.6
    (461 reviews)
    $$

    I want to personally recognize Joe H., a manager at Best Buy in San Marcos, for providing…read moreexceptional customer service after a very frustrating experience. I purchased an open-box laptop from the San Marcos location and specifically asked the associate to reset it before I left. I was told I could reset it myself at home without any issues. Unfortunately, when I got home, the laptop was locked with BitLocker, and I had no access to the recovery key because I was not the previous owner. When I asked for assistance, several associates in the laptop department and another manager named Chris were dismissive and made me feel as though I had done something wrong simply for purchasing a laptop that their store sold to me. I felt judged and treated like I was trying to steal something, even though the problem was caused by incorrect information and an open-box laptop that had not been properly prepared for resale. I was sent to another Best Buy location, where I was told to return to San Marcos. I even purchased a two-year Geek Squad membership and had the laptop reset, but I still did not have access to the BitLocker recovery key, making the laptop essentially unusable. When I returned to San Marcos and spoke with Joe, everything changed. Joe took the time to listen, understand my situation, and acknowledge that what happened was not acceptable. He treated me with dignity and respect, went above and beyond to find a solution, and genuinely made me feel valued as a customer. Joe truly touched my heart with his kindness, professionalism, and willingness to help. I am forever grateful for the way he handled the situation. Best Buy is fortunate to have a manager like him. Joe, I wish you nothing but continued success and blessings. God bless you!

    Bought a new HP with 8 GB of RAM which is totally good for me as a student. Sales person just tried…read moreto upsell me saying that it wouldn't even work for having many tabs up, and that it wouldn't work for using google docs to write an essay but that's just not true. If that were the case, what the heck is this computer good for? TLDR: If you're fine with salesmen trying to scare you into upselling, it was a fine experience. I knew what I needed but was bothered by the sales tactics.

    Aplus Electronics - itservices - Updated August 2026

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