I went in for a lash tint and lift and was met by Lexi, who was professional, caring, and…read moreefficient. She explained the process thoroughly and even provided instructions on how to care for my lashes. Definitely going back and recommend highly .

BUYER BEWARE - this vendor would not honor the Groupon I purchased for IPL laser facial. They told…read moreme because it was expired they had to "redeem" it to get payment from Groupon even though no service given. Now Groupon said it shows redeemed and provider said they never got payment. I am seeking a refund through Groupon and with this provider but let this be a cautionary note. I would not use this provider s what they did feels like fraud. I have logged complaints with BBB and Groupon and will be contacting the NY attorney general office to file a formal complaint. Go someplace that is a reputable service provider and steer clear of this one. They still are selling services through Groupon so watch out!

The owner, Maya, deleted my negative review on Google, which is prob why there are no negative…read morereviews on there, so I'm leaving my review here to let people be aware. I will post the photos of the very unprofessional response she left to my review and the appt confirmation I saw the reviews and gave this place a go, but I regret it. I had a bad experience and will NOT come back! There were people (her coworkers) walking in and out of the room during my appt, which was unprofessional and made me uncomfortable. She didn't ask me if it was okay or anything. I got a fibroblast done here with the owner, Maya, where I got permanent hypopigmentation spots on my face and dark burn marks from the pen she used. There are spots that are whiter or lighter than my skin, which means that my skin is depigmented and hypopigmented. She doesn't seem very skilled or knowledgeable with this treatment, so I don't recommend it here at all, even if it's cheaper than other places. Go to a professional like an NP or dermatologist for this treatment, or just don't do it at all. It just made my skin way worse. Now I have to spend so much money fixing this problem that may never leave It has caused me distress over my appearance since my skin got worse than when I came in and there's nothing that can fix it. When I left my review on Google, she told me that I had the wrong place. I've never been to her spa and to delete my review. When I updated it, she gave a very unprofessional response and said I'm not a real client. When people have a bad first experience somewhere, they don't feel comfortable returning, which is how I felt. I didn't feel comfortable reaching out or saying anything because of the way my appt was and the way I felt, and I didn't want to come back. And her reply definitely made me not want to reach out or disclose myself to her. Possibly fixing this issue I got from the fibroblast is something that is advanced and is best done by a health provider like a dermatologist, which is a fact I shared my personal experience and regret that I went here. I'm posting this again for other people to see that I personally don't recommend getting the fibroblast done here. The other treatments are probably fine, but fibroblast should be done by someone with nurse/doctor. Edit: the owner replied once again claiming I'm not a client and said I signed a consent form. This treatment was recommended by her and she reassured me it would work well with my skin and the reason my skin COMPLETELY dipigmented is because of her holding the pen in place too long and over and over in the same spot and constantly rubbing it afterwords with a qtip until it bled even though I told her to leave it so it's clearly due to her negligence and a lack of knowledge/skill issue because of the way in which she used it. Just the way she responds to her negative reviews speaks volumes on how she handles criticism. Any negative review is apparently not possible and everyone is a competitor. The way she responds makes you not even want to reach out. Very unprofessional. Do not recommend at all.

Very unprofessional...Owner showed up for appt an hour and 15 min late...says disparaging remarks…read moreto clients

My initial reaction to my lashes is that they look ok. I waited to the last minute to try to…read moreschedule an appointment within 1 week so obviously all of the Yelp 4.5/5 stars are already booked a month out or just don't bother to call the customer back. Alas, I found 2 star Fracassi's that could take me the next day. I was sceptical because of the reviews, ratings, and lack of photos but desperate times call for desperate measures. VENUE: -Fracassi's is located inside the Walden Galleria Mall. My GPS took me to the exact place I needed to park which is by the mall entrance between Lord&Taylor and Macy's. Just walk to the main stretch and Fracassi's will be on your right. If you are a Yelper who like a quiet private room then this is not your scene. The tables are out in the open like a nail salon with windows for walls. The beds/tables are lined with plastic and sanitation paper was not used. I assume[hope] the employees spray it down with sanitizing spray before the next customer uses it. There were some visible black scuffs from who knows what product staining the plastic which detracts from the lovely aesthetics of the room. LASH TECHNICIAN: - my tech was pretty friendly and very accommodating. He had to stand up for my appointment because I was 9 months pregnant at the time and couldn't lay on my back like normal. THE LASHES: - I saw an ad on Groupon for mink lashes however the actual lashes were stiff plastic, not even synthetic mink which was disappointing but like I said I scheduled last minute. On a more positive note the lashes did not fall off until my actual lashes did. CONCLUSION: - if you're in a time crunch this place can provide last minute appointments but I wouldn't expect the same results as you would a better rated salon.

I've been getting lash extensions from Jen for a few years now. She's professional, accommodating…read moreand so fun to be around! I'm one of the unfortunate people who's allergic to many lash glues- Jen has worked her tail off to research and find a glue that my skin can handle because she cares. I highly recommend coming to see her for any of the variety of services she specializes in. You'll love her!

From the owner: I have been offering different options of micro pigmentation for over 10 years. From loss of…read moreeyebrows due to an illness or just over tweezing. Eyeliner application for those who's hands tremor or just want the convenience of waking up and looking good. SMP or 3D follicles applied to the scalp for male or female pattern baldness, thinning hair or scar camouflage. We have something for everyone. Other services offered are electrolysis, full body waxing, teeth whitening, mink eyelash extensions and more

Thank you for my amazing WISPY CLASSIC LASHES! Anna is a true practitioner of amazing lashes! She…read moreis both EXPERT & ARTISTE! I've had lashes before but had to forego due to sensitivity reactions and autoimmune issues. Anna worked with me to offer a glue that would work for me! The results are STUNNING! She thoroughly explained my options to me so I could make an educated decision. And she then checked in with me the next day (and my friend as well) to see how we like our lashes and if we have any needs. Anna is professional, courteous, and keeps up with all the latest Covid-19 regulations. This is important to me, not only as a person with autoimmune issues, but also as a nurse & family member. Anna is fantastic! Please do not hesitate to book your appointment with Anna- you will not be disappointed! If you've had lashes - then you know how important excellence is in application for style and maintenance. If you have not, why would you wonder if you're going to have your best experience? Please trust me and schedule with Anna! PS - I met Anna the day of my appointment after messaging on Facebook to determine what my possibilities were. No bias in my review! Just truly amazed at her professionalism and craftsmanship. As a Yelp Elite-er and Buffalonian, I think it's important to showcase excellence for the customer and the business owner... truly phenomenal work! ~ xo, A new, but loyal, customer! Ooo look

She did a beautiful job, I have very sensitive eyes but she made sure to ask me if I was doing…read morealright, You can sleep or talk to her she's very chill and helps you not feel uncomfortable at all. Her spray at the end smells so nice and at the start she makes sure to go over everything and all the safety issues. Did a perfect job for my wedding lashes. THANK YOU !

I've gone to lux and lavish multiple times and always have a great experience! Julie is always…read moreprofessional and well educated on every service that she provides. Regardless if you are getting dermaplaned, lash extensions, microblading or a facial, she walks you through the service step by step as she's performing it. I'm not a regular client BUT any service i have received has been better than the last! She stays ON TOP of beauty trends and seems to be the first in the Buffalo to offer new trending services such as lip blush and BB Glow! During the pandemic I've never felt more safe going in for any beauty service. Thank you so much Julie and staff for creating such a great environment to visit, i look forward to my next visit!

Everything about my experiences here have been phenomenal. Julie Maggio - the owner - is a goddess…read moreamongst women. She is so relatable, personable, smart, kind and truly cares about her work and her results. From bridal glam, to microblading, to spray tans, to skin care....this wonderful little establishment does it ALL. I got my eyebrows done here - combo brows - and I also had my spray tan virginity taken with Agy. The staff here is absolutely wonderful and I felt so comfortable. Each time I go is better and better. Everyone here knows their shit. Don't pardon my French, it's that serious. They are effing amazing. My brows have never looked better and my fear of an orange spray tan was squashed. You get what you pay for, and honestly their prices for everything are incredibly reasonable. I have recommended and will continue to recommend Luxe & Lavish to anyone who comments on my brows, anyone who saw my spray tan, or anyone who wants to amplify their skincare, or lifestyle in general. I feel really lucky to have met Julie and to have found this place. Do yourself a favor and go. If you want details on any of my experiences or are considering any of their services and just have some questions, you are welcome to message me. Or check out Julie on Instagram! You won't regret it. I swear.

Best brow threading service in town!!! I have been going here since my kids were babies and I…read morestopped waxing my skin off with my brows. Aiesha and her staff are wonderful!! My brows are fleek when I leave there. Love how I feel after their service!!

I've here many times now and I have been satisfied after every visit. Every time I walk in I get…read moretaken care of right away. It's much better than going to the eyebrow places in the mall where you usually have three or four people in front of you! The same lady has done my eyebrows each time and her name is Raj. She gives my eyebrows a nice shape and does not make them too thin like some other places have. She is also very quick and precise. I appreciate this because I find threading to be pretty painful and I like for it to be over quickly. I can walk in and out within 10 minutes at Brow Studio 7. They have a rewards program. Every dollar you spend you get a point and eventually you can earn a free eyebrow threading. It costs $10 to get your brows done which is pretty reasonable. The lady tells me that I should come every two weeks, but I try to go every three weeks. The rewards program tells her the last time I was there. I don't really mind when she mentions it. Overall I'm glad to have found Brow Studio 7 because they do a great job and are very fast. No more waiting 30 minutes to get my brows done at the mall!